---
title: "The Panaya Platform Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about The Panaya Platform Software - reviews, pricing plans, popular comparisons to other Generative AI products and more."
source_url: "https://www.capterra.com/p/231122/Panaya-Change-Intelligence/"
page_type: "product"
language: "en"
publication_date: "2026-10-08"
---

# 

 The Panaya Platform Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on October 8, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

The Panaya Platform

## What is The Panaya Platform?

Panaya Smart Testing and Change Intelligence is a cloud-based platform that combines change impact analysis, test management, and release tracking in one place. Businesses use it to understand how system changes affect their processes before going live, reducing the risk of disruptions during updates or upgrades. Panaya Smart Testing and Change Intelligence helps teams plan and run test cycles, assign tasks, track progress, and sign off on releases with full visibility across departments. Core features include automated impact scanning, test case management, defect tracking, and real-time dashboards. The platform is best suited for mid-size to large businesses running SAP or Oracle systems, particularly in industries such as retail, manufacturing, and finance where system reliability is critical.

## What is The Panaya Platform used for?

[Automated Testing](https://www.capterra.com/automated-testing-software/)[User Testing](https://www.capterra.com/user-testing-software/)[Change Management](https://www.capterra.com/change-management-software/)

Top alternative

Featured

Overall rating

Based on 5 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

### Starting price

Free trial not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### The Panaya Platform

4.4 (5)

VS.

[4.4 (3,044)](https://www.capterra.com/p/76113/Wrike/reviews/)

Starting Price

Contact vendor

Starting Price

$10

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (5)

Ease Of Use

4.2 (67)

Value For Money

4.0 (3)

Value For Money

4.2 (55)

Customer Service

4.5 (4)

Customer Service

4.3 (56)

## The Panaya Platform alternatives

[4.7 (26)](https://www.capterra.com/p/141415/Adaptive-Compliance-Engine-ACE/reviews/)

Starting price

$500.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.5 (805)](https://www.capterra.com/p/132997/Freshservice/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.6 (112)](https://www.capterra.com/p/136111/ComplianceQuest/reviews/)

Starting price

$30.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (145)](https://www.capterra.com/p/144825/BOSS-Solutions/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

## FAQs about The Panaya Platform

Overview

### What company size and specific industries is The Panaya Platform built for?

The Panaya Platform is designed for enterprise organizations that need support for complex enterprise application testing and change management. No specific industries are identified in the vendor description, so the clearest fit is large companies with demanding business systems and software update processes.

Features and Usability

### What are the key features of The Panaya Platform?

The Panaya Platform offers change management, release management, and requirements management for planning and tracking software changes. It also includes issue tracking, workflow management, approval workflow, and collaboration tools, plus quality assurance, test script reviews, real-time analytics, customizable reports, role-based permissions, and API support.

Integrations

### Which third-party tools and platforms does The Panaya Platform integrate with?

The Panaya Platform integrates with Jira, Microsoft Outlook, Microsoft Power BI, ServiceNow IT Service Management, ServiceNow App Engine, SAP ECC, SAP HANA Cloud, Workday Platform, Oracle EBS CRM, Oracle EBS Financials, and Oracle Treasury.

Getting Started and Support

### What training and onboarding options does The Panaya Platform offer?

The Panaya Platform provides in person training, live online sessions, webinars, documentation, and videos. These formats support guided instruction, scheduled learning sessions, written reference material, and self-paced viewing for teams that need help learning the platform’s features and setup steps.

Getting Started and Support

### What customer support options does The Panaya Platform offer?

The Panaya Platform provides Email/Help Desk, FAQ/Forum, and a Knowledge Base. These support channels give users written help for common questions and issue resolution. No reviewer feedback about support quality, response times, or helpfulness is available, so user experience with support cannot be assessed from the catalog data.

## Features

AI summary

Based on 1,351 Generative AI reviews

Capterra reviewers highlight these as the features buyers value most when choosing automated testing software:

-   **Quality Assurance** (**56%** of reviewers rated this feature as critical)
-   **Software Testing Management** (**39%**)
-   **Requirements-Based Testing** (**39%**)

Panaya supports **Quality Assurance** and **Software Testing Management**, giving teams the tools to maintain testing standards and coordinate test activities more effectively. However, it does not include **Requirements-Based Testing**. Instead, it offers **API** (**41%**) and **Supports Parallel Execution** (**36%**), which can help teams connect testing workflows with other systems and run more tests at the same time. Together, these features help businesses improve test coverage, reduce delays, and move releases forward with more confidence.

Supports Parallel Execution

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Run multiple tests simultaneously in different environments or parts of the code base

Collaboration Tools

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Provides a channel for team members to share AI models, media files, communicate, and work together

Issue Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Identify and respond to unexpected problems or failures (ie. "negative events")

Activity Tracking

Track and document all activities across devices, networks, and other systems

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

The Panaya Platform 29 features

### All Features
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Approval Workflow: Route documents and other data through one or more stakeholders for review and approval
- Change Management: Track and monitor efficient handling of all changes/transitions
- Change Planning: Planning training and tasks to facilitate the transition to new technology, process, or workflow.
- Change Tracking: Track changes in laws and regulations and compare previous legislation to current legislation
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Customizable Reports: Alter the layout and content of reports
- Data Import/Export: Import and export data to and from software applications
- Hierarchical View: Organize test cases into hierarchical test plans
- Issue Management: Identify and respond to unexpected problems or failures (ie. "negative events")
- Issue Tracking: Record and follow the progress of every issue
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Quality Assurance: Systematic evaluation of various aspects of a project or service to prevent defects or issues
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Data: Receive data and information in real time
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Real-Time Reporting: Active reporting of data and metrics
- Release Management: Planning, scheduling, and overseeing the release of software or system changes into a live or production environment
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Requirements Management: Enables creation, management, and tracking of product requirements & features during product production/development
- Supports Parallel Execution: Run multiple tests simultaneously in different environments or parts of the code base
- Task Management: Create, manage and track all task activities and progression
- Test Script Reviews: Ability to create, review and approve test scripts
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

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Features

4.2 (5)

4.2

Based on 5 reviews

## Pricing

Value for money

4.0 (3)

### Starting price

Free trial not available

Value for money

4.0 (3)

4.0

Based on 3 reviews

## Integrations

[

Jira](https://www.capterra.com/p/19319/JIRA/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[

Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/)[

SAP Customer Experience](https://www.capterra.com/p/77372/SAP-CRM/)[

SAP HANA Cloud](https://www.capterra.com/p/227383/SAP-HANA-Cloud/)[

ServiceNow IT Service Management](https://www.capterra.com/p/152874/ServiceNow-Knowledge-Management/)[

Oracle Treasury](https://www.capterra.com/p/157174/Oracle-Treasury/)[

ServiceNow App Engine](https://www.capterra.com/p/251720/App-Engine/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (4)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (4)

4.5

Based on 4 reviews

## User reviews

Overall rating

4.4

Based on 5 reviews

Filter by rating

5(2)

4(3)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Vivek A.

Consultant

Mechanical or Industrial Engineering

### "Panaya Change Intelligence"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 14, 2023

Pros

It is very user friendly software. This has the ability to record every kind of test scenarios and real time defect tracking also.

Cons

Sometimes, this software runs very slow and it should hold the session for long time.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TR

Thileepan R.

Technology Architect

Information Technology and Services

### "Panaya for upgrade"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

June 14, 2022

Technical impact analysis , tracking and reporting has been made easy

Pros

Easy to use tool to start the upgrade impacts assessment and a good tool to track if the remediation's are implemented using multiple iteration of evaluation at each stage of project

Cons

Customized seeded objects like Oracle Workflow impacts, Oracle API user hooks, etc

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

SC

Seng C.

SAP Project Manager

Information Technology and Services

### "Panaya feedback"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 14, 2022

Provide good documentation and knowledge retention for business users

Pros

The features allow step-by-step instructions to be given and also detail documentation for tracking

Cons

Menu driven not user-friending and difficult to navigate at time, no shortcut or quick paths

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

AA

Abner A.

Systems Engineer

Information Technology and Services

### "Best test automation tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 14, 2022

Pros

Easy to use, easy to understand, easy to navigate

Cons

Actually none all functionality is useful

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

BR

Brandon R.

SAP Business Analyst

Plastics

### "Easy to Use"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

June 14, 2022

Pros

Easy to use, and does a good job of capturing what is being done in SAP.

Cons

When recording, after finished, many extra snapshots of the software screens are shown, even if nothing was changed on the screen. This is a bit annoying when reviewing what was done.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

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