# Panaya Smart Testing and Change Intelligence Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Panaya Smart Testing and Change Intelligence Software - reviews, pricing plans, popular comparisons to other Automated Testing products and more.

Source: https://www.capterra.com/p/231122/Panaya-Change-Intelligence/alternatives

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# 

 Panaya Smart Testing and Change Intelligence Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Panaya Smart Testing and Change Intelligence

## What is Panaya Smart Testing and Change Intelligence?

Panaya, a SaaS-based company certified by SAP, Oracle, and Salesforce.com, offers an all-in-one platform for Smart Testing solutions and Change Intelligence tailored for ERP, CRM, and cloud business applications. Panaya accelerates and de-risks digital landscapes with AI-powered Test Automation, Test Management, and Impact Analysis. Panaya's focus on ease of use and an intuitive interface ensures seamless collaboration between business and IT, empowering business users and IT professionals to gain real-time visibility and control over their projects. This capability enables faster releases and continuous delivery of high-quality software. Since its founding in 2006, over 3,000 companies across 62 countries, including a third of the Fortune 500, have trusted Panaya to drive rapid, quality testing and change management in their enterprise business applications.

## What is Panaya Smart Testing and Change Intelligence used for?

[Automated Testing](https://www.capterra.com/automated-testing-software/)[User Testing](https://www.capterra.com/user-testing-software/)[Change Management](https://www.capterra.com/change-management-software/)

Top alternative

Featured

Overall rating

Based on 5 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Panaya Smart Testing and Change Intelligence

4.4 (5)

VS.

[4.5 (683)](https://www.capterra.com/p/132997/Freshservice/reviews/)

Starting Price

Contact vendor

Starting Price

$29

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (5)

Ease Of Use

4.6 (670)

Value For Money

4.0 (3)

Value For Money

4.4 (594)

Customer Service

4.5 (4)

Customer Service

4.5 (625)

## Panaya Smart Testing and Change Intelligence alternatives

[4.5 (762)](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/)

Starting price

$20.00

Per User, Per Month

[4.5 (241)](https://www.capterra.com/p/172277/ManageEngine-Firewall-Analyzer/reviews/)

Starting price

$395.00

Per User, Per Month

[4.6 (139)](https://www.capterra.com/p/144825/BOSS-Solutions/reviews/)

Starting price

$29.00

Per User, Per Month

Highest Rated

[4.6 (1,215)](https://www.capterra.com/p/159806/GitLab/reviews/)

Starting price

$29.00

Per User, Per Month

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Collaboration Tools

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Provides a channel for team members to share media files, communicate, and work together

Issue Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Identify and respond to unexpected problems or failures (ie. "negative events")

Supports Parallel Execution

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Run multiple tests simultaneously in different environments or parts of the code base

Activity Tracking

Track and document all activities across devices, networks, and other systems

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Panaya Smart Testing and Change Intelligence 29 features

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Route documents and other data through one or more stakeholders for review and approval

Track and monitor efficient handling of all changes/transitions

Planning training and tasks to facilitate the transition to new technology, process, or workflow.

Track changes in laws and regulations and compare previous legislation to current legislation

Provides a channel for team members to share media files, communicate, and work together

Track and manage adherence to policies for any service, product, process, or supplier

Alter the layout and content of reports

Import and export data to and from software applications

Organize test cases into hierarchical test plans

Identify and respond to unexpected problems or failures (ie. "negative events")

Record and follow the progress of every issue

Observe and track the demand, usage, progress or quality of a system, product, or user

Organize and manage the accomplishments and development of employees or performance of applications or systems

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Systematic evaluation of various aspects of a project or service to prevent defects or issues

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Active reporting of data and metrics

Planning, scheduling, and overseeing the release of software or system changes into a live or production environment

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Enables creation, management, and tracking of product requirements & features during product production/development

Run multiple tests simultaneously in different environments or parts of the code base

Create, manage and track all task activities and progression

Ability to create, review and approve test scripts

Create, design and manage workflows for repetitive tasks

Features

4.2 (5)

4.2

Based on 5 reviews

## Pricing

Value for money

4.0 (3)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.0 (3)

4.0

Based on 3 reviews

## Integrations

[

Jira](https://www.capterra.com/p/19319/JIRA/)[

GitHub](https://www.capterra.com/p/129067/GitHub/)[

MySQL](https://www.capterra.com/p/11482/MySQL/)[

NetSuite](https://www.capterra.com/p/135757/NetSuite/)[

Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[

SAP S/4HANA Cloud](https://www.capterra.com/p/152293/SAP-S-4HANA/)[

ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)[

Bugzilla](https://www.capterra.com/p/119057/Bugzilla/)

## Support, customer service and training options

Customer Service

4.5 (4)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (4)

4.5

Based on 4 reviews

## User reviews

Overall rating

4.4

Based on 5 reviews

Filter by rating

5(2)

4(3)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Vivek A.

Consultant

Mechanical or Industrial Engineering

### "Panaya Change Intelligence"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 14, 2023

Pros

It is very user friendly software. This has the ability to record every kind of test scenarios and real time defect tracking also.

Cons

Sometimes, this software runs very slow and it should hold the session for long time.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TR

Thileepan R.

Technology Architect

Information Technology and Services

### "Panaya for upgrade"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

June 14, 2022

Technical impact analysis , tracking and reporting has been made easy

Pros

Easy to use tool to start the upgrade impacts assessment and a good tool to track if the remediation's are implemented using multiple iteration of evaluation at each stage of project

Cons

Customized seeded objects like Oracle Workflow impacts, Oracle API user hooks, etc

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SC

Seng C.

SAP Project Manager

Information Technology and Services

### "Panaya feedback"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 14, 2022

Provide good documentation and knowledge retention for business users

Pros

The features allow step-by-step instructions to be given and also detail documentation for tracking

Cons

Menu driven not user-friending and difficult to navigate at time, no shortcut or quick paths

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AA

Abner A.

Systems Engineer

Information Technology and Services

### "Best test automation tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 14, 2022

Pros

Easy to use, easy to understand, easy to navigate

Cons

Actually none all functionality is useful

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BR

Brandon R.

SAP Business Analyst

Plastics

### "Easy to Use"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

June 14, 2022

Pros

Easy to use, and does a good job of capturing what is being done in SAP.

Cons

When recording, after finished, many extra snapshots of the software screens are shown, even if nothing was changed on the screen. This is a bit annoying when reviewing what was done.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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