# Panaya Smart Testing and Change Intelligence Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Panaya Smart Testing and Change Intelligence Software - reviews, pricing plans, popular comparisons to other Automated Testing products and more. Source: https://www.capterra.com/p/231122/Panaya-Change-Intelligence/reviews --- # Panaya Smart Testing and Change Intelligence Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Panaya Smart Testing and Change Intelligence ## What is Panaya Smart Testing and Change Intelligence? Panaya, a SaaS-based company certified by SAP, Oracle, and Salesforce.com, offers an all-in-one platform for Smart Testing solutions and Change Intelligence tailored for ERP, CRM, and cloud business applications. Panaya accelerates and de-risks digital landscapes with AI-powered Test Automation, Test Management, and Impact Analysis. Panaya's focus on ease of use and an intuitive interface ensures seamless collaboration between business and IT, empowering business users and IT professionals to gain real-time visibility and control over their projects. This capability enables faster releases and continuous delivery of high-quality software. Since its founding in 2006, over 3,000 companies across 62 countries, including a third of the Fortune 500, have trusted Panaya to drive rapid, quality testing and change management in their enterprise business applications. ## What is Panaya Smart Testing and Change Intelligence used for? [Automated Testing](https://www.capterra.com/automated-testing-software/)[User Testing](https://www.capterra.com/user-testing-software/)[Change Management](https://www.capterra.com/change-management-software/) Top alternative Featured Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Panaya Smart Testing and Change Intelligence?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.panaya.com&name=Panaya Smart Testing and Change Intelligence) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Panaya Smart Testing and Change Intelligence 4.4 (5) VS. [4.6 (205)](https://www.capterra.com/p/16499/Issuetrak/reviews/) Starting Price Contact vendor Starting Price $876 Per User, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (5) Ease Of Use 4.4 (205) Value For Money 4.0 (3) Value For Money 4.6 (136) Customer Service 4.5 (4) Customer Service 4.7 (195) ## Panaya Smart Testing and Change Intelligence alternatives [4.5 (733)](https://www.capterra.com/p/132997/Freshservice/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.4 (111)](https://www.capterra.com/p/102848/EHS-Management-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars Highest Rated [4.7 (140)](https://www.capterra.com/p/144825/BOSS-Solutions/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (77)](https://www.capterra.com/p/143008/Whatfix/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars ## FAQs about Panaya Smart Testing and Change Intelligence Overview ### What company size and specific industries is Panaya Smart Testing and Change Intelligence built for? Panaya Smart Testing and Change Intelligence is designed for enterprise organizations with 500 or more employees, particularly teams led by information technology managers, project managers, senior IT managers, and IT operations managers. The vendor description does not identify specific industries, so the product appears aimed at large IT-focused organizations across sectors. Features and Usability ### What are the key features of Panaya Smart Testing and Change Intelligence? Panaya Smart Testing and Change Intelligence offers change management, change planning, change tracking, and release management alongside software testing management and requirements management. It also includes issue tracking, approval workflow, workflow management, compliance management, real-time analytics, customizable reports, and role-based permissions for monitoring and reporting. Integrations ### Which third-party tools and platforms does Panaya Smart Testing and Change Intelligence integrate with? Panaya Smart Testing and Change Intelligence integrates with Bugzilla, GitHub, Jira, MySQL, NetSuite, Oracle E-Business Suite, Oracle Fusion Cloud ERP, Planview Portfolios, SAP S/4HANA Cloud, Salesforce Platform, and ServiceNow. Getting Started and Support ### What training and onboarding options does Panaya Smart Testing and Change Intelligence offer? Panaya Smart Testing and Change Intelligence provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover group learning, documentation offers written reference material, and videos provide self-paced walkthroughs. Getting Started and Support ### What customer support options does Panaya Smart Testing and Change Intelligence offer? Panaya Smart Testing and Change Intelligence provides Email/Help Desk, FAQ/Forum, Knowledge Base, and Chat support. No reviewer feedback about support is available in the catalog data, so support quality, response times, and common issues cannot be assessed here. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Collaboration Tools 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Provides a channel for team members to share media files, communicate, and work together Issue Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Identify and respond to unexpected problems or failures (ie. "negative events") Supports Parallel Execution 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Run multiple tests simultaneously in different environments or parts of the code base Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Panaya Smart Testing and Change Intelligence 29 features Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Route documents and other data through one or more stakeholders for review and approval Track and monitor efficient handling of all changes/transitions Planning training and tasks to facilitate the transition to new technology, process, or workflow. Track changes in laws and regulations and compare previous legislation to current legislation Provides a channel for team members to share media files, communicate, and work together Track and manage adherence to policies for any service, product, process, or supplier Alter the layout and content of reports Import and export data to and from software applications Organize test cases into hierarchical test plans Identify and respond to unexpected problems or failures (ie. "negative events") Record and follow the progress of every issue Observe and track the demand, usage, progress or quality of a system, product, or user Organize and manage the accomplishments and development of employees or performance of applications or systems A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Systematic evaluation of various aspects of a project or service to prevent defects or issues Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Active reporting of data and metrics Planning, scheduling, and overseeing the release of software or system changes into a live or production environment Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Enables creation, management, and tracking of product requirements & features during product production/development Run multiple tests simultaneously in different environments or parts of the code base Create, manage and track all task activities and progression Ability to create, review and approve test scripts Create, design and manage workflows for repetitive tasks Features 4.2 (5) 4.2 Based on 5 reviews ## Pricing Value for money 4.0 (3) Value for money 4.0 (3) 4.0 Based on 3 reviews ## Integrations [ Jira](https://www.capterra.com/p/19319/JIRA/)[ GitHub](https://www.capterra.com/p/129067/GitHub/)[ MySQL](https://www.capterra.com/p/11482/MySQL/)[ NetSuite](https://www.capterra.com/p/135757/NetSuite/)[ Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[ SAP S/4HANA Cloud](https://www.capterra.com/p/152293/SAP-S-4HANA/)[ ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)[ Bugzilla](https://www.capterra.com/p/119057/Bugzilla/) ## Support, customer service and training options Customer Service 4.5 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (4) 4.5 Based on 4 reviews ## User reviews Overall rating 4.4 Based on 5 reviews Filter by rating 5(2) 4(3) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Vivek A. Consultant Mechanical or Industrial Engineering ### "Panaya Change Intelligence" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 14, 2023 Pros It is very user friendly software. This has the ability to record every kind of test scenarios and real time defect tracking also. Cons Sometimes, this software runs very slow and it should hold the session for long time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TR Thileepan R. Technology Architect Information Technology and Services ### "Panaya for upgrade" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 June 14, 2022 Technical impact analysis , tracking and reporting has been made easy Pros Easy to use tool to start the upgrade impacts assessment and a good tool to track if the remediation's are implemented using multiple iteration of evaluation at each stage of project Cons Customized seeded objects like Oracle Workflow impacts, Oracle API user hooks, etc Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SC Seng C. SAP Project Manager Information Technology and Services ### "Panaya feedback" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 14, 2022 Provide good documentation and knowledge retention for business users Pros The features allow step-by-step instructions to be given and also detail documentation for tracking Cons Menu driven not user-friending and difficult to navigate at time, no shortcut or quick paths Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AA Abner A. Systems Engineer Information Technology and Services ### "Best test automation tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 14, 2022 Pros Easy to use, easy to understand, easy to navigate Cons Actually none all functionality is useful Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BR Brandon R. SAP Business Analyst Plastics ### "Easy to Use" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 June 14, 2022 Pros Easy to use, and does a good job of capturing what is being done in SAP. Cons When recording, after finished, many extra snapshots of the software screens are shown, even if nothing was changed on the screen. This is a bit annoying when reviewing what was done. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.