--- title: "Heimdal Privileged Access Management Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Heimdal Privileged Access Management Software - reviews, pricing plans, popular comparisons to other Privileged Access Management products and more." source_url: "https://www.capterra.com/p/231179/Heimdal-Privileged-Access-Management/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Heimdal Privileged Access Management Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Heimdal Privileged Access Management ## What is Heimdal Privileged Access Management? The Heimdal PAM suite includes three modules. Each module brings specific benefits: Privilege Elevation and Delegation Management • Easy escalation of rights and files • Full control of the escalation process • Worlds only de-escalation on threats • Auto-approval or Mobile approval to avoid user support time • Full Audit Trail • 0-Trust Execution Protection Application Control – AppFencing • White and Blacklist any execution • Easy control of access to execution of files • Ability to easily manage spawns of any files executed • World’s only Application Control that can be tied with PAM • Handle access by File Path, MD5, Publisher, Certificate or Software Privileged Account and Session Management. • Privileged account discovery & management • Enterprise credential vault • Session monitoring, recording & playback • Secure remote access via RDP or SSH protocols • User access and control management such as RBAC and Just-in-Time Access • Full audit trail ## What is Heimdal Privileged Access Management used for? [Privileged Access Management](https://www.capterra.com/privileged-access-management-software/)[Access Governance](https://www.capterra.com/access-governance-software/) Top alternative Featured Overall rating Based on 22 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Contact vendor for pricing Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Heimdal Privileged Access Management?[Manage this product listing](https://www.g2.com/products/heimdal-heimdal-privileged-access-management/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Heimdal Privileged Access Management 4.6 (22) VS. [4.7 (947)](https://www.capterra.com/p/119653/Okta/reviews/) Starting Price Contact vendor Starting Price $6 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (22) Ease Of Use 4.6 (931) Value For Money 4.6 (21) Value For Money 4.5 (491) Customer Service 4.8 (21) Customer Service 4.5 (511) ## Heimdal Privileged Access Management alternatives [4.7 (216)](https://www.capterra.com/p/210695/Bitwarden/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (35)](https://www.capterra.com/p/268487/ManageEngine-AD360/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.7 (148)](https://www.capterra.com/p/154900/Auth0/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (112)](https://www.capterra.com/p/143496/ADManager-Plus/reviews/) Starting price $595.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/231179/Heimdal-Privileged-Access-Management/alternatives/) ## FAQs about Heimdal Privileged Access Management Overview ### Which roles and teams benefit most from Heimdal Privileged Access Management? Heimdal Privileged Access Management is most used by IT managers, infrastructure teams, and system administrators managing elevated access across endpoints. Security leaders, including CISOs and information security officers, apply it to enforce privilege controls and support incident response. Helpdesk, desktop support, and DevOps teams use it to grant controlled administrative access during maintenance and troubleshooting. Answer based on 22 reviews Overview ### What company size and industries is Heimdal Privileged Access Management built for? Heimdal Privileged Access Management is ideal for small businesses, which represent 50% of reviewers, and Information Technology and Services organizations at 18%. It also serves resellers, MSSPs, enterprises (27%), and midsize businesses (23%), with adoption in Oil & Energy and Computer & Network Security, each at 9%, primarily for privileged access management. Answer based on 22 reviews Features and Usability ### What are the key features of Heimdal Privileged Access Management? Heimdal Privileged Access Management offers access management, access controls/permissions, and least privilege policies for privileged users. It includes credential management, password management, multi-factor authentication, single sign on, and secure login, plus audit trail, activity tracking, real-time monitoring, alerts/notifications, and reporting/analytics for oversight and compliance management. Getting Started and Support ### What training and onboarding options does Heimdal Privileged Access Management offer? Heimdal Privileged Access Management provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided training, while documentation and videos offer self-paced reference material for learning features and setup steps. Getting Started and Support ### What customer support options does Heimdal Privileged Access Management offer? Heimdal Privileged Access Management provides Email/Help Desk, FAQ/Forum, Knowledge Base, and Phone Support. Support details in the catalog are limited to these channels, so no user feedback on response speed, helpfulness, or common support issues is available to describe. ## Features AI summary Based on 402 Privileged Access Management reviews Capterra data shows that buyers of Privileged Access Management rank the following features as their top priorities: - **Single Sign On** (**52%** of reviewers rated this feature as critical) - **Access Controls/Permissions** (**64%**) - **Access Management** (**61%**) Heimdal Privileged Access Management supports all three features buyers rate most highly: **Single Sign On**, **Access Controls/Permissions**, and **Access Management**. Together, these capabilities help businesses manage user access more efficiently, maintain tighter control over permissions, and reduce friction during authentication, allowing teams to protect sensitive systems while keeping access secure and organized. Access Management 4.4 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Control and manage access to company resources Access Controls/Permissions 4.3 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Password Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords Multi-Factor Authentication 3.5 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Request two or more credentials to prove user's identity before granting access to systems Activity Tracking 4.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Track and document all activities across devices, networks, and other systems Event Logs 3.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important A chronological record of actions or occurrences within a network, software, or process Heimdal Privileged Access Management 40 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Access Management: Control and manage access to company resources - Active Directory Integration: Integrates with Active Directory - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Ad hoc Reporting: Generate one-off reports that meet information requirements - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Application Access Control: Define levels of authorization for access to specific applications - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Authentication: Verify the identity of users/devices to enable secure access - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Credential Management: Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation - Device Auto Discovery: Automatically scan the network for devices and take pre-defined actions upon discovery - Endpoint Management: Track status, assign actions, and control access to systems for devices within the organization - Event Logs: A chronological record of actions or occurrences within a network, software, or process - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Member Accounts: Accounts held by members of an organization - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Factor Authentication: Request two or more credentials to prove user's identity before granting access to systems - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - Password Management: Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Remote Monitoring & Management: Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Secure Login: At least a username and password is required to access the system - Security Auditing: Systematic evaluation of the security of a company's overall security system and situation - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Single Sign On: Allow users to access multiple services after entering their login credentials once - Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks --- Features 4.5 (22) 4.5 Based on 22 reviews ## Pricing Value for money 4.6 (21) Value for money 4.6 (21) 4.6 Based on 21 reviews ## Support, customer service and training options Customer Service 4.8 (21) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (21) 4.8 Based on 21 reviews ## User reviews Overall rating 4.6 Based on 22 reviews Filter by rating Counts reflect reviews available in this feed. 5(14) 4(8) 3(0) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful IM IT Manager IT Manager Used the software for: 1-3 years ### "Easy way to control admin rights" 5.0 March 17, 2022 Pros \- Easy way for users to apply for "admin right" - Automatically removal of rights after predefines duration Cons \- Few examples where the given "admin rights" is not working. Wil K. CISO Used the software for: Less than 1 year ### "Heimdal PAM review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 13, 2025 Heimdal PAM is proactive, automated, and context-aware, making it ideal for modern environments where agility and security must coexist with limited analyst resources to manage operations. Pros Heimdal has a unique combination of automation, granular control, and seamless integration with other ecosystems. Their JIT is straightforward to administer, and the application controls granularity is superior to that of other platforms. Cons I don't know yet if they offer a built-in Password Vault, but if it is in the works, that would be a plus. IC IT Cloud & Security Architect IT Cloud & Security Architect Used the software for: 1-3 years ### "Good basic PAM system" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 August 29, 2023 Overall good - easy to setup, understand and deploy and i would take it over manually controlling PAM any day- Pros Overall its very easy to deploy Heimdal products, if you already use Heimdal its as simple as enabling the feature in the GP, and you're good to go. Cons The user experience leaves something to be desired in comparison to Admin By Request, users needs to right-click a file to run it with Heimdal PAM, with ABR its inline as soon as the exe is run. There is also no mobile app that support SAML logins for admins. SH senior helpdesk senior helpdesk Used the software for: 3-5 years ### "Review of Heimdal" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 December 31, 2024 Pros End user ease of use of product, this product is simple for our end users to understand and use Cons id like to have more control over what users can use pam with, as in maybe not allow system settings to be accessed IS IT Specialist IT Specialist Used the software for: 3-5 years ### "Heimdal Privileged Access Management Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 June 3, 2024 Heimdal Privileged Access Management (PAM) offers advanced security features and robust compliance and audit management capabilities. While the solution can be complex to implement and manage, the benefits it provides in terms of enhanced security and improved efficiency are well worth the investment. Heimdal's customer support and service have been excellent. Overall, I highly recommend Heimdal PAM to businesses looking to improve their privileged access management. Pros In terms of professionalism, Heimdal PAM is a highly reliable and trustworthy solution that is used by businesses of all sizes and industries. The solution is backed by a team of experienced cybersecurity professionals who are dedicated to providing exceptional support and service to their customers. Additionally, Heimdal PAM is regularly updated and improved to ensure that it meets the evolving needs of businesses and the changing cybersecurity landscape. Cons The top cons of Heimdal Privileged Access Management (PAM) are its complexity, high cost, and potential challenges in achieving seamless integration with other security tools and systems. These drawbacks should be carefully considered by businesses when evaluating Heimdal PAM as a potential solution for their privileged access management needs. IS IT Specialist IT Specialist Used the software for: Less than 1 year ### "Privilege Elevation and Delegation Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 16, 2025 Secure and user-friendly solution for both end users and admins, offering great value for money. Support has also been reliably helpful—thanks, Heimdal! Pros Constant improvements in features and user interface, plus flexible management options (auto/manual approval). Cons Guides could be improved and updated more frequently—especially when UI changes are introduced. For example, when there was a change in user interface for the end user "Run with PEDM" option, both in the title and graphics. IM Incident manager Incident manager Used the software for: Less than 1 year ### "Antivirus review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 3, 2022 Pros I find it is an easy platform to use, best way to secure your computer against cyber attacks, fell much safer with it. Totally recommend! Cons Not difficult to use. Ancuta S. Manager Used the software for: I used a free trial ### "Nice experience!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 22, 2022 Pros Easy integration and nice interface! It is user friendly! Cons I would have loved to receive more tips and tricks about using the software at its full potential! Razvan P. Sales Used the software for: Less than 1 year ### "Amazing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 24, 2022 Pros Is safe, easy to use and communication is quite promptly. Cons It looks a bit hard to configure but not impossible maybe until I get used. Alexandra C. Senior Desktop Analyst Used the software for: Less than 1 year ### "Software Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 13, 2022 Pros easy to use no problems with the product Cons Nothing to dislike about the product. Did not encounter any issues while using it. [View all Reviews](https://www.capterra.com/p/231179/Heimdal-Privileged-Access-Management/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.