# Heimdal Privileged Access Management Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Heimdal Privileged Access Management Software - reviews, pricing plans, popular comparisons to other Privileged Access Management products and more.

Source: https://www.capterra.com/p/231179/Heimdal-Privileged-Access-Management/pricing

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# 

 Heimdal Privileged Access Management Software Review 2026: Features, Integrations, Pros & Cons

Last updated on December 14, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Heimdal Privileged Access Management

## What is Heimdal Privileged Access Management?

The Heimdal PAM suite includes three modules. Each module brings specific benefits: Privilege Elevation and Delegation Management • Easy escalation of rights and files • Full control of the escalation process • Worlds only de-escalation on threats • Auto-approval or Mobile approval to avoid user support time • Full Audit Trail • 0-Trust Execution Protection Application Control – AppFencing • White and Blacklist any execution • Easy control of access to execution of files • Ability to easily manage spawns of any files executed • World’s only Application Control that can be tied with PAM • Handle access by File Path, MD5, Publisher, Certificate or Software Privileged Account and Session Management. • Privileged account discovery & management • Enterprise credential vault • Session monitoring, recording & playback • Secure remote access via RDP or SSH protocols • User access and control management such as RBAC and Just-in-Time Access • Full audit trail

## What is Heimdal Privileged Access Management used for?

[Privileged Access Management](https://www.capterra.com/privileged-access-management-software/)[Access Governance](https://www.capterra.com/access-governance-software/)

Overall rating

Based on 22 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Heimdal Privileged Access Management alternatives

Highest Rated

[4.7 (929)](https://www.capterra.com/p/119653/Okta/reviews/)

Starting price

$6.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.7 (213)](https://www.capterra.com/p/210695/Bitwarden/reviews/)

Starting price

$4.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.3 (9)](https://www.capterra.com/p/239316/ManageEngine-PAM360/#reviews)

Starting price

$7995.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.6 (34)](https://www.capterra.com/p/268487/ManageEngine-AD360/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/231179/Heimdal-Privileged-Access-Management/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Management

4.4 (5)

100.00% of 5 reviewers that rated this feature as important or highly important

Control and manage access to company resources

Multi-Factor Authentication

3.5 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Request two or more credentials to prove user's identity before granting access to systems

Access Controls/Permissions

4.3 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Activity Tracking

4.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Track and document all activities across devices, networks, and other systems

Event Logs

3.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

A chronological record of actions or occurrences within a network, software, or process

Alerts/Notifications

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Heimdal Privileged Access Management 40 features

Define levels of authorization for access to specific files or systems

Control and manage access to company resources

Integrates with Active Directory

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Generate one-off reports that meet information requirements

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Define levels of authorization for access to specific applications

Track, manage and store the applications of potential future members, customers or candidates

Manage the process of evaluating documents or requests submitted for approval

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

Verify the identity of users/devices to enable secure access

Automatically create schedules based on business needs or employee availability and qualifications

Track and manage adherence to policies for any service, product, process, or supplier

Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation

Automatically scan the network for devices and take pre-defined actions upon discovery

Track status, assign actions, and control access to systems for devices within the organization

A chronological record of actions or occurrences within a network, software, or process

Compliant with HIPAA, which sets standards for sensitive patient data protection

Accounts held by members of an organization

Observe and track the demand, usage, progress or quality of a system, product, or user

Request two or more credentials to prove user's identity before granting access to systems

Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service

Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Set & manage permission levels based on user roles and restrict access to only authorized individuals

At least a username and password is required to access the system

Systematic evaluation of the security of a company's overall security system and situation

Online portal through which end users can access the system, manage tasks, or obtain information

Allow users to access multiple services after entering their login credentials once

Extra layer of security that requires not only a password and username but also something specific to that user

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Features

4.5 (22)

4.5

Based on 22 reviews

## Pricing

Value for money

4.6 (21)

### Starting price

Free trial  
available

Value for money

4.6 (21)

4.6

Based on 21 reviews

## Support, customer service and training options

Customer Service

4.8 (21)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (21)

4.8

Based on 21 reviews

## User reviews

Overall rating

4.6

Based on 22 reviews

Filter by rating

5(14)

4(8)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

YS

Yousef S.

IT Specialist

Industrial Automation

### "Privilege Elevation and Delegation Management"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 15, 2025

Secure and user-friendly solution for both end users and admins, offering great value for money. Support has also been reliably helpful—thanks, Heimdal!

Pros

Constant improvements in features and user interface, plus flexible management options (auto/manual approval).

Cons

Guides could be improved and updated more frequently—especially when UI changes are introduced. For example, when there was a change in user interface for the end user "Run with PEDM" option, both in the title and graphics.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

WK

Wil K.

CISO

Education Management

### "Heimdal PAM review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 12, 2025

Heimdal PAM is proactive, automated, and context-aware, making it ideal for modern environments where agility and security must coexist with limited analyst resources to manage operations.

Pros

Heimdal has a unique combination of automation, granular control, and seamless integration with other ecosystems. Their JIT is straightforward to administer, and the application controls granularity is superior to that of other platforms.

Cons

I don't know yet if they offer a built-in Password Vault, but if it is in the works, that would be a plus.

Switched from

[Admin By Request](https://www.capterra.com/p/10009418/Admin-By-Request/)

It did not meet our needs and had total network dependency.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RW

Rick W.

IT Manager

Consumer Goods

### "Great Product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

February 24, 2025

Pros

Easy of use and it just works. Stable product , the site is easy to manage and navigate. Its layout and short cuts are self explanatory .Secure and precise.

Cons

No cons so far . We have been using the product for some years and still can't find any cons. It just works as we would like it to .

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MH

Michael H.

senior helpdesk

Oil & Energy

### "Review of Heimdal"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

December 30, 2024

Pros

End user ease of use of product, this product is simple for our end users to understand and use

Cons

id like to have more control over what users can use pam with, as in maybe not allow system settings to be accessed

Alternatives considered

[Microsoft Intune](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/)

Reasons for choosing Heimdal Privileged Access Management

Price, we will probably eventually move over to intune as we want to manage solely through intune but for now and the next couple years we will use heimdal

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

IT Specialist

Oil & Energy

### "Heimdal Privileged Access Management Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

May 20, 2024

Heimdal Privileged Access Management (PAM) offers advanced security features and robust compliance and audit management capabilities. While the solution can be complex to implement and manage, the benefits it provides in terms of enhanced security and improved efficiency are well worth the investment. Heimdal's customer support and service have been excellent. Overall, I highly recommend Heimdal PAM to businesses looking to improve their privileged access management.

Pros

In terms of professionalism, Heimdal PAM is a highly reliable and trustworthy solution that is used by businesses of all sizes and industries. The solution is backed by a team of experienced cybersecurity professionals who are dedicated to providing exceptional support and service to their customers. Additionally, Heimdal PAM is regularly updated and improved to ensure that it meets the evolving needs of businesses and the changing cybersecurity landscape.

Cons

The top cons of Heimdal Privileged Access Management (PAM) are its complexity, high cost, and potential challenges in achieving seamless integration with other security tools and systems. These drawbacks should be carefully considered by businesses when evaluating Heimdal PAM as a potential solution for their privileged access management needs.

Switched from

[Sophos UTM](https://www.capterra.com/p/141127/Sophos-UTM/)

[Intercept X Endpoint](https://www.capterra.com/p/151731/Sophos-Endpoint-Protection/)

While Sophos antivirus solution provided effective endpoint protection, it did not offer the same level of advanced security features and compliance and audit management capabilities that Heimdal PAM provides.

Reasons for choosing Heimdal Privileged Access Management

Cylance was one of the alternative products that we considered before purchasing Heimdal Privileged Access Management (PAM). Cylance is a well-known and highly-regarded endpoint protection solution that uses artificial intelligence and machine learning to detect and prevent malware and other cyber threats. While Cylance is an effective solution for endpoint protection, it does not offer the same level of advanced security features and compliance and audit management capabilities that Heimdal PAM provides for privileged access management.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Mick Jagtfelt N.

IT Cloud & Security Architect

Food Production

### "Good basic PAM system"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

August 28, 2023

Overall good - easy to setup, understand and deploy and i would take it over manually controlling PAM any day-

Pros

Overall its very easy to deploy Heimdal products, if you already use Heimdal its as simple as enabling the feature in the GP, and you're good to go.

Cons

The user experience leaves something to be desired in comparison to Admin By Request, users needs to right-click a file to run it with Heimdal PAM, with ABR its inline as soon as the exe is run. There is also no mobile app that support SAML logins for admins.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BW

Brian W.

Owner

Computer & Network Security

### "Great approach but with rough edges"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

July 5, 2022

An excellent solution but one that needs polishing to get it right. The admin via an app is frustrating as it logs the admin out - so no push notification and doesn't use biometrics to authenticate the user - so every time you have to login in with email, password and then got to the separate Authenticator pp to get a code. Not a good workflow. It is like the development team got ahead of the human interface team.

Pros

The ability to downgrade the users to standard users remotely and elevate them remotely when required - to install an application.

Cons

The interface and language used - are clunky and unintuitive. They confuse users with the prompts and language used and the interface is confusing.

Reasons for choosing Heimdal Privileged Access Management

It was the only one that hit all the security requirements

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SG

Sabina G.

Team Manager

Information Technology and Services

### "Privileged Access Management opinion"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 17, 2022

Pros

The product is very easy to use. With just a click of a button, I have admin rights on the machine.

Cons

Nothing comes to mind about what is wrong with this product.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Alexandra C.

Senior Desktop Analyst

Information Technology and Services

### "Software Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 12, 2022

Pros

easy to use no problems with the product

Cons

Nothing to dislike about the product. Did not encounter any issues while using it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EP

Elza P.

Customer Service Agent

Information Technology and Services

### "PAM review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 11, 2022

Pros

With only a click of a button, I can get admin rights on the machine.

Cons

Some functionalities need a reboot in order to apply, but that is ok. Many similar software are behaving the same way.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/231179/Heimdal-Privileged-Access-Management/reviews/)

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