--- title: "Heimdal Patch & Asset Management Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Heimdal Patch & Asset Management Software - reviews, pricing plans, popular comparisons to other Patch Management products and more." source_url: "https://www.capterra.com/p/231180/Heimdal-Patch--Asset-Management/" page_type: "product" language: "en" --- # Heimdal Patch & Asset Management Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 31, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Heimdal Patch & Asset Management ## What is Heimdal Patch & Asset Management? Heimdal helps you automate 95% of your OS & 3rd-party patching across Windows, macOS & Linux. Deploys patches in under 4 hrs, cuts IT load, keeps systems secure and audit-ready. Key features: • Silent, flexible deployment – Automate installs with no user interruption, reboot rules, postponement, self-service options, PXE boot, and OS rollback (Windows). • Bandwidth optimization – P2P distribution minimizes network load. • Granular policy control – Create unlimited group policies. • Comprehensive visibility – Track installed, pending, and missing updates with severity and CVE details. • Custom software deployment – Patch proprietary apps via the Infinity Management add-on. • Full asset visibility – Monitor installed software for compliance and lifecycle tracking. • Compliance & audit support – Generate detailed CIS, NIST, and Cyber Essentials logs. • Multi-tenant management – Ideal for MSPs with role-based access control. ## What is Heimdal Patch & Asset Management used for? [Patch Management](https://www.capterra.com/patch-management-software/)[Vulnerability Management](https://www.capterra.com/vulnerability-management-software/)[IT Asset Management](https://www.capterra.com/it-asset-management-software/) Overall rating Based on 65 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $16 Per User, Per Year Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... - IT Asset Management / 2026 - Patch Management / 2026 - Vulnerability Management / 2026 ## Heimdal Patch & Asset Management alternatives Highest Rated [4.9 (490)](https://www.capterra.com/p/181954/Iru/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (1,819)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/) Starting price $104.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.9 (238)](https://www.capterra.com/p/180609/Action1-RMM/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.7 (153)](https://www.capterra.com/p/148872/Automox/reviews/) Starting price $1.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/231180/Heimdal-Patch--Asset-Management/alternatives/) ## FAQs about Heimdal Patch & Asset Management Overview ### Which roles and teams benefit most from Heimdal Patch & Asset Management? Heimdal Patch & Asset Management is most used by IT managers, IT directors, system administrators, and security leaders who need centralized patching, asset visibility, and endpoint control. IT operations and support teams use it to automate updates, track hardware and software inventory, reduce vulnerabilities, and maintain compliance across distributed devices. Answer based on 65 reviews Overview ### What company size and industries is Heimdal Patch & Asset Management built for? Heimdal Patch & Asset Management is built primarily for small businesses, which make up 49% of reviewers, and serves Information Technology and Services most often at 12%. It is aimed at resellers, MSSPs, and organizations needing integrated cybersecurity, with additional use in Education Management at 9% and Government Administration at 5%, mainly for patch management. Answer based on 65 reviews Talk to an expert ### More questions? Ask our experts Features and Usability ### What are the key features of Heimdal Patch & Asset Management? Heimdal Patch & Asset Management includes core patch management for Windows updates and third-party software, automatic patch deployment, and asset discovery with a full software inventory. Differentiating features include policy-based deployment, custom application packaging, vulnerability-based patch prioritization, and a centralized dashboard for compliance status and endpoint visibility. Answer based on 30 reviews Integrations ### Which third-party tools and platforms does Heimdal Patch & Asset Management integrate with? Heimdal Patch & Asset Management integrates with Heimdal DNS Security, Heimdal Endpoint Detection and Response (EDR), Heimdal Next-Gen Endpoint Antivirus, Heimdal Privileged Access Management, Tranxactor, Autotask PSA, ConnectWise RMM, and HaloPSA. Answer based on 4 reviews Getting Started and Support ### What training and onboarding options does Heimdal Patch & Asset Management offer? Heimdal Patch & Asset Management provides live online sessions, webinars, documentation, and videos. Live online sessions and webinars support guided instruction, videos offer visual walkthroughs, and documentation gives written reference material for self-paced review and setup support. Answer based on 1 reviews Getting Started and Support ### What customer support options does Heimdal Patch & Asset Management offer, and how do users rate the experience? Heimdal Patch & Asset Management offers email/help desk, FAQ/forum, a knowledge base, phone support, and 24/7 live representative support. Users often describe support as fast, knowledgeable, and hands-on during setup and troubleshooting, though some found the support pages less helpful and reported time-consuming back-and-forth on certain issues. Answer based on 22 reviews Security ### How does Heimdal Patch & Asset Management handle data security and access control? Heimdal Patch & Asset Management uses automated patching, continuous endpoint protection, software asset visibility, compliance insights, and granular settings and permissions to improve security and control. Reviewers also highlight status visibility for admins and end users, though some note encryption can occasionally break installations, making deployment testing necessary. Answer based on 11 reviews Features and Usability ### How well does it handle patch management? Heimdal Patch & Asset Management automates Windows and third-party patching with clear visibility, flexible policies, and useful asset insight. IT teams, MSPs, and small departments often value the low-touch setup and custom app options, though some mention slower patching on heavily outdated machines and less direct reboot control. Answer based on 30 reviews Features and Usability ### How good is it for Windows and third-party updates? Heimdal Patch & Asset Management keeps Windows and third-party software current with automated updates, endpoint status tracking, and patch control options. IT departments and field-based teams like the time savings and background operation, while some users want clearer dashboards, better Windows update features, and fewer confusing alerts or setup quirks. Answer based on 23 reviews ## Features AI summary Based on 2,497 Patch Management reviews Capterra reviewers point to these as the patch management features buyers care about most: - **Automatic Patch Deployment** (**65%** of reviewers rated this feature as critical) - **Patch Prioritization** (**43%**) - **Vulnerability Scanning** (**52%**) Heimdal Patch & Asset Management supports all three top-rated features: **Automatic Patch Deployment**, **Patch Prioritization**, and **Vulnerability Scanning**. Together, these capabilities help IT teams deploy updates faster, focus first on the most urgent patches, and identify security gaps before they create larger risks, allowing teams to improve system security, reduce manual work, and keep endpoints up to date. Patch Prioritization 4.8 (12) 75.00% of 12 reviewers that rated this feature as important or highly important Determine which patches should receive immediate attention Vulnerability Scanning 4.5 (25) 92.00% of 25 reviewers that rated this feature as important or highly important Discover patch statuses and vulnerabilities Remote Access/Control 4.9 (8) 75.00% of 8 reviewers that rated this feature as important or highly important Access work applications remotely, for when working away from the office and/or traveling Automatic Scans 4.6 (22) 81.82% of 22 reviewers that rated this feature as important or highly important Setup recurring or automatic scans Compliance Management 4.0 (8) 75.00% of 8 reviewers that rated this feature as important or highly important Track and manage adherence to policies for any service, product, process, or supplier Automatic Patch Deployment 4.8 (24) 100.00% of 24 reviewers that rated this feature as important or highly important Set a time to deploy patches automatically Heimdal Patch & Asset Management 49 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Active Directory Integration: Integrates with Active Directory - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Automatic Patch Deployment: Set a time to deploy patches automatically - Automatic Scans: Setup recurring or automatic scans - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Customizable Reports: Alter the layout and content of reports - Customization: Create labels for products that contain required information such as colors, sizes, dates, etc. - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Endpoint Management: Track status, assign actions, and control access to systems for devices within the organization - Event Logs: A chronological record of actions or occurrences within a network, software, or process - Inventory Management: Track and manage inventory levels to maintain proper supply - IT Asset Tracking: Monitor the movement of one or more IT assets throughout the organization - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Network Wide Management: The ability to manage all patches within a network - Patch Management: Install software updates and bug fixes remotely - Patch Prioritization: Determine which patches should receive immediate attention - Patch Testing: Test patches before deployment to mitigate security risks - Policy Management: Create, manage, and track policies and procedures within an organization - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Remote Monitoring & Management: Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications - Remote Update/Installation: Deploy updates or install new software remotely - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Risk Assessment: Initiate collection and analysis of known risks - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Server Monitoring: Continuously scan servers on a designated network to monitor health and search for any irregularities or failures - Status Tracking: Track the status over time for a request, process, asset, or transaction - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Threat Intelligence: Information to prevent, understand and identify cyber threats - Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources - Vulnerability Assessment: The process of identifying, quantifying, and prioritizing the vulnerabilities in a system. - Vulnerability Management: Detect (and block) vulnerabilities and threats in your applications based on vulnerability information - Vulnerability Protection: Safeguards to protect network vulnerabilities - Vulnerability Scanning: Discover patch statuses and vulnerabilities - Vulnerability/Threat Prioritization: Classify levels of threat and organize actions based on priorities --- Get Advice We can help you find the software with the features you need. Features 4.6 (65) 4.6 Based on 65 reviews ## Pricing Value for money 4.8 (63) Free Trial Basic $16.00 Per User,Per Year Value for money 4.8 (63) 4.8 Based on 63 reviews ## Integrations [ Autotask PSA](https://www.capterra.com/p/223239/Autotask-PSA/)[ ConnectWise RMM](https://www.capterra.com/p/239557/ConnectWise-RMM/)[ HaloPSA](https://www.capterra.com/p/20971/HaloPSA/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (64) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (64) 4.8 Based on 64 reviews ## User reviews Overall rating 4.7 Based on 65 reviews Filter by rating 5(45) 4(20) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JE Jerry E. IT Support Sepcialist Banking ### "Heimdal Feedback" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 June 4, 2026 From a scale of one to five where one is lowest and five is the highest. I give the experience a four. Pros That once its programmed properly, the solution works well on its own with minimal supervision and it's easy to configure. Cons While Heimdal Patch & Asset Management provides good visibility and patching capabilities, I found that the support experience could be improved. Response times were sometimes slower than expected, and certain technical issues required multiple follow-ups before a clear resolution was provided. Alternatives considered [SentinelOne](https://www.capterra.com/p/152564/Endpoint-Protection-Platform/) Reasons for choosing Heimdal Patch & Asset Management I guess wanted to give Heimdal a chance to prove itself. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MM Mikael M. IT Coordinator Education Management ### "School Enviroment" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 29, 2026 Very fast and reliable support for b2b. Good with personal contact in Nordic languages. The product regains control of the company. It builds up the technical foundations for IT-Teams. Handels being more secure. Pros Make our company secure and manageable and to make our users more confident i our environment. Patches and assets are one of the most important building blocks in a IT environment today that make the product highly recommended! Cons Learning curve could be more satisfying. More video-guides should be appreciated. Maybe recommend customer to try new functions when they arrive in dashboard. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. GG gavin G. admin Program Development ### "good and easy to use" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 February 25, 2026 ease of use, once installed it works very easy, no looking back at it or problems with things not working after a while Cons setup is somewhat annoyinh because you need the activation key, would be easier to have a direct download/install link for devices instead of login in to your account when setting up a new device Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RW Robert W. IT administrator Food & Beverages ### "Fire and forget" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 12, 2026 Once the installer is set up via group policy, it's fire and forget. Default endpoint policy covers basic windows and 3rd party patching. Easy adjustments of policies and policy assignments. Pros Rollout via Group Policy and msi installer and the default endpoint policy settings are all you need to get going. Cons You need to build your license integrated msi yourself, which only works with the HeimdalLatestVersion.msi, but NOT with the Heimdal\_Thor\_Launcher.msi . So make sure you download the right file for rollout. Alternatives considered [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) Reasons for choosing Heimdal Patch & Asset Management Higher degree of automation in Heimdal, especially on PEDM. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. NM Nudrat M. Customer Success Manager Information Technology and Services ### "Useful and Important" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 22, 2025 Overall our clients have been very positive about it and that's why We keep selling them as third party , as it simplifies patching, improves visibility, and saves time through reliable automation. Pros What our client like most about Heimdal Patch & Asset Management is how easy it is to use and how it takes care of patching automatically without needing constant attention. Cons What we hear from our clients is their experience with Heimdal Patch & Asset Management Reporting and dashboard customization could be improved Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SH Simon H. IT Manager Construction ### "Heimdal Patch & Asset Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 July 4, 2025 Very good, pleased with the product. The technical support is also very proactive. Would recommend the solution. Pros Good easy to manage product. Very easy to upload custom apps and patches. Easy to setup different profiles with separate update polices. Cons Reporting is improving but still needs more work. It would be good if the product included more options for generating reports and dashboards. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MN Mohammed N. Head of Department Retail ### "Reliable Patch Management with Smart Features" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 30, 2025 Overall, my experience with Heimdal Patch & Asset Management has been positive — it streamlines patching and asset tracking effectively. Pros Heimdal Patch & Asset Management offers seamless automation and intuitive scheduling, making patch deployment effortless. The centralized dashboard gives clear visibility and control over assets across the network Cons The interface can be improved further, additionally, more granular reporting options would help in overall tracking Switched from [Carbon Black Endpoint](https://www.capterra.com/p/168868/Cb-Predictive-Security-Cloud/) Found Heimdal value for money and with good features Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AB Allan B. Head of IT Mining & Metals ### "My new trusted partner in patching" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 18, 2025 Very positive, it has saved me so much time and brought everything back into a centralised dashboard. Patching is easier now, more efficient and quicker to complete. Pros Automation of patch management, centralised console and at a good price. Also very good at patching applications, such as Adobe and browsers. Cons Configuration options can be a bit confusing but the support from Heimdal was excellent. Air-gapped support would be advantageous if we could download updates to an on-premise server. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CS Colin S. Service Delivery Manager Media Production ### "Heimdal patch and asset management at a media company" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 6, 2025 It's a great product, it keeps the auditors happy because I can demonstrate that patching is happening, it keeps the users happy because they don't need to contact the Help Desk to update software and it keeps IT happy because we are more secure. Pros It's very easy to use and allows requires very little administration once running. The policy is simple to deploy. Cons Navigating the system could be easier, it is sometimes hard to find what I am looking for and reporting could be more flexible. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JB Jimmi B. Group IT Manager Consumer Goods ### "This solution is the best, it just works!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 4, 2025 I'm very very happy with this tool! We had it for over 5 years and we have only had to help the tool update Chrome on one occation and that was not the tools fault but Chrome. They also have a PAM solution which is great. Pros It just works! For a small IT department like our, this is what we want. Everything just runs smoothly without any need of help from technicians, it's a dream come true. There are around 300 applications and they are always adding more. Third-party patches are applied automatically without any need of configuration from technicians. They just gets patched. It is great. You can't ask for more! Cons The infinity management for your own patches and applications could be a little better. The encryption sometimes break the installation. So can trust it and always need to test the deployment first. With regular msi / exe installation you can just run it without testing on other platforms. Switched from [Asset Panda](https://www.capterra.com/p/142562/Asset-Panda/) Better solution and the patching was done automatically. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/231180/Heimdal-Patch--Asset-Management/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [ManageEngine Endpoint Central vs Heimdal Patch & Asset Management](https://www.capterra.com/compare/170018-231180/ManageEngine-Desktop-Central-vs-Heimdal-Patch--Asset-Management) [Patch My PC vs Heimdal Patch & Asset Management](https://www.capterra.com/compare/231180-241733/Heimdal-Patch--Asset-Management-vs-Patch-My-PC)