--- title: "Heimdal Next-Gen Endpoint Antivirus Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Heimdal Next-Gen Endpoint Antivirus the right Endpoint Protection solution for you? Explore 12 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/231181/Heimdal-Next-Gen-Endpoint-Antivirus/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-31" --- Heimdal Next-Gen Endpoint Antivirus 4.8 (12) [View alternatives](https://www.capterra.com/p/231181/Heimdal-Next-Gen-Endpoint-Antivirus/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 31st, 2026 # Reviews of Heimdal Next-Gen Endpoint Antivirus Ease of use 4.8 Customer Service 4.9 ## Showing most helpful reviews Showing 1-12 of 12 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Sec Used the software for: 3-5 years ### "NextGen Endpoint Av" March 4, 2022 4.0 The Nextgen Endpoint AV is strong en stable product of Heimdal Security Pros The strong and ease of use is a must! for the smb world! Cons There is no integration with our bussiness platform, at least not yet. Switched from [OpenText Core Endpoint Protection​](https://www.capterra.com/p/166552/Webroot-SecureAnywhere-Endpoint-Protection/) The stability, detection & response rate. Alternatives considered [Bitdefender GravityZone](https://www.capterra.com/p/58388/BitDefender-Enterprise-Manager/)[SentinelOne Singularity Endpoint](https://www.capterra.com/p/152564/Endpoint-Protection-Platform/) Reasons for choosing Heimdal Next-Gen Endpoint Antivirus We had already experience with Heimdal security Review Source Brian W. Owner Used the software for: 1-3 years ### "Robust protection second to none customer support" March 10, 2022 5.0 I have used and recommended AV software for over 20 years and Heimdal is the only product I would use or recommend now. Pros Developed by people who eat and sleep security - cross-platform and reported through a web-based central console Cons Occasional Javascript errors on Mac. Occasional false positives. Switched from [ESET PROTECT](https://www.capterra.com/p/151915/ESET-Endpoint-Security/) Easier to deploy, update and managed centrally through a web console. Alternatives considered [Sophos Endpoint](https://www.capterra.com/p/151731/Sophos-Endpoint-Protection/) Reasons for choosing Heimdal Next-Gen Endpoint Antivirus More rounded product - better customer support and knowledgeable team Review Source Maarten V. IT Manager Used the software for: 3-5 years ### "Heimdal is a product that is keeping our environment safe" January 28, 2022 5.0 I experience a safe environment, or at least an enviroment that is protected against viruses and ransomware. Pros The ease of use, but also the level of support. I have never experienced such a good support as with Heimdal. They are fast and 100% of the questions are answered in a way that I like. Cons The pricing is a bit vague. I would rather buy a product with all functionality in it instead of having to buy a licnse for each particular part of the software. I get always the feeling that I am missing functionality because of that. Switched from I was not satisfied about the old product. WE have had several Ransomware attacks while having this product. Reasons for choosing Heimdal Next-Gen Endpoint Antivirus At the beginning the pricing was interesting, but also the support was very good. Short lines to support and prompt answers to our questions. We were one of the first to implement Heimdal and therefore also took a risk with it. But after 4 years we are still there ! Review Source lawyer Used the software for: 3-5 years ### "It works great. On windows. " February 11, 2022 4.0 Pros Easy use and integration, great dashboard. Cons App for macos is not so great. I hate that it is still present i Dock. App like that should only appear in menubar. Switched from [ESET PROTECT](https://www.capterra.com/p/151915/ESET-Endpoint-Security/) ransomware protection Review Source Director Used the software for: 3-5 years ### "Easy of use" February 3, 2022 5.0 nothing special in the use of this module, having its use in a simple, direct and efficient way, like all Heimdal products. Pros The easy of using it is very clear, according its dashboard where you can set your configuration. Cons despite being an accepted rule in terms of security, having the ability to disinfect infected files is very important in many cases. Review Source Owner Used the software for: 3-5 years ### "Excellent Layer of Pritection" January 27, 2022 5.0 Pros Provides an additional layer of protection beyond antivirus Cons Auto update doesn’t work consistently for me Review Source IT Manager Used the software for: 1-3 years ### "Value for money" January 19, 2022 5.0 I have not gone in depth, but this product is protecting end-points very well Pros Cloud and single agent which makes me to deploy fast Cons Site creation will help us to have view clients location wise Switched from Lack of Support Reasons for choosing Heimdal Next-Gen Endpoint Antivirus Similar benefits available on competitive price Review Source System Administrator Used the software for: I used a free trial ### "Very good product" April 12, 2022 5.0 Pros Works with other software/antiviruses that I already have installed on my computer. Works standalone and it does not need any monitorisation from my end. It also helps me not to worry about the day-to-day use of my personal computer and work. All in all a good product. Cons I have not found any cons so far using this product Review Source General Manager Used the software for: 1-3 years ### "HaldunReview" January 27, 2022 5.0 I am generally satisfied Pros Optimum use of system resources Very easy to set up Cons Serial number visible to user User can change settings Review Source Software engineer Software engineer Used the software for: I used a free trial ### "My review" April 13, 2022 5.0 Pros First of all, for a free trial/free product, this is one of the most complex ones. I had paid products that do not offer so much even if they were paid. Also, the support for the free trial/free product is there even if you did not both it. Cons As of now I do not have any issues to report regarding the product. All in all a good product. Review Source Team Manager Used the software for: I used a free trial ### "Antivirus opinion" April 18, 2022 5.0 Pros Everything is perfect about this software. Cons It detects some obvious false positives, but overall is alright. Review Source Customer Service Agent Used the software for: I used a free trial ### "AV review" April 12, 2022 5.0 Pros I like that it is very accurate when it comes to detections. Cons I can't think of something that might be wrong with the product. Review Source Similar Products Featured