# Kenyt AI Agents Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Kenyt AI Agents Software - reviews, pricing plans, popular comparisons to other Customer Engagement products and more. Source: https://www.capterra.com/p/231201/KenytAI --- # Kenyt AI Agents Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Kenyt AI Agents ## What is Kenyt AI Agents? Kenyt.AI is a leading AI-Assistants platform helping organisations improve customer engagement using chatbots. Working with over 1000+ companies across verticals like Real Estate, Healthcare, Education, eCommerce & Restaurants, Kenyt.AI's AI Assistants platform comes with tired and tested conversation flows to improve lead capture by up to 3X and sales conversions by up to 50%. Kenyt.AI also offers a self-serve portal for companies/freelancers/agencies looking to build chatbots on their own ## What is Kenyt AI Agents used for? [Customer Engagement](https://www.capterra.com/customer-engagement-software/)[Virtual Assistant](https://www.capterra.com/virtual-assistant-software/)[Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/) Top alternative Featured Overall rating Based on 67 user reviews Reviews sentiment Positive 94% Neutral 4% Negative 1% Starting price $29.99 Usage Based, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... - Chatbot / 2025 - Conversational AI Platform / 2025 - Customer Engagement / 2025 Our "Best of" badge program showcases products with the highest ratings... Do you work for Kenyt AI Agents?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.kenyt.ai&name=Kenyt AI Agents) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Kenyt AI Agents 4.5 (67) VS. [4.7 (24,147)](https://www.capterra.com/p/135003/Slack/reviews/) Starting Price $29.99 Usage Based, Per Month Starting Price $8.75 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (67) Ease Of Use 4.6 (4,060) Value For Money 4.4 (63) Value For Money 4.5 (2,862) Customer Service 4.4 (66) Customer Service 4.4 (2,794) ## Kenyt AI Agents alternatives Highest Rated [4.8 (501)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.7 (1,786)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.5 (273)](https://www.capterra.com/p/145848/Ez-Texting/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.5 (1,134)](https://www.capterra.com/p/134347/Intercom/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/231201/KenytAI/alternatives/) ## FAQs about Kenyt AI Agents Overview ### What problems does Kenyt AI Agents solve? Kenyt AI Agents solves slow response times, missed after-hours inquiries, and fragmented lead conversations by automating customer support across websites, WhatsApp, and social channels. Support teams, sales teams, and customer engagement managers use it to handle complex queries, qualify leads, track conversions, profile customers faster, and serve regional audiences with multilingual interactions. Answer based on 37 reviews Overview ### Which roles and teams benefit most from Kenyt AI Agents? Kenyt AI Agents benefits marketing teams, brand managers, consultants, and business leaders who need faster customer engagement and lead handling. Digital marketers use it to automate conversations and campaign responses, sales and account teams support conversions, while directors and operations leaders streamline service workflows and improve response consistency. Answer based on 67 reviews Talk to an expert ### More questions? Ask our experts Overview ### What company size and industries is Kenyt AI Agents built for? Kenyt AI Agents is built primarily for small businesses, which make up 57% of reviewers, especially in Real Estate at 37%. It also serves Hospitals and Healthcare, Education, eCommerce, and Restaurants, with midsize businesses at 27% and enterprises at 16%, commonly for customer engagement. Answer based on 67 reviews Features and Usability ### What are the key features of Kenyt AI Agents? Kenyt AI Agents includes core chatbot and live chat features for customer support, lead capture, and lead qualification across websites, WhatsApp, and social media. Differentiating features include business-specific customization, multilingual conversations, CRM integration, and dashboard reporting with analytics, conversation tracking, and campaign insights for monitoring conversions. Answer based on 37 reviews Integrations ### Which third-party tools and platforms does Kenyt AI Agents integrate with? Kenyt AI Agents connects natively to Sell.Do, a CRM used for API-based lead capture and contact management. The available integration list is limited in the provided data, so Sell.Do is the only confirmed third-party platform here. Answer based on 9 reviews Getting Started and Support ### What training and onboarding options does Kenyt AI Agents offer? Kenyt AI Agents provides live online sessions, webinars, documentation, and videos for team training. Live online sessions and webinars support guided instruction, while documentation and videos offer self-paced reference material for setup, feature review, and ongoing learning. Getting Started and Support ### What customer support options does Kenyt AI Agents offer, and how do users rate the experience? Kenyt AI Agents offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users often describe support as responsive, helpful, and quick to resolve queries, especially during setup and glitches. Some report inconsistent follow-through, limited understanding of requirements, and delays in handling complaints or post-purchase issues. Answer based on 37 reviews Features and Usability ### How well does Kenyt AI Agents handle chatbots? Kenyt AI Agents handles chatbot automation well for customer support, lead qualification, and social messaging. Many businesses find setup, training, and deployment easy, with useful WhatsApp, website, and multilingual options. Some teams still want better custom flow control, faster bot responses, and fewer repetitive interactions for customers. Answer based on 19 reviews Improvement implementation ### How does Kenyt AI Agents handle product improvements? Kenyt AI Agents responds to improvement needs quickly and keeps product updates tied to business use cases. Many teams value the responsive support and issue resolution process, especially during deployment and ongoing use. Some users still want cleaner UI and UX, fewer glitches, and more room for self-serve customization and innovation. Answer based on 15 reviews ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Customer Database 4.3 (40) 70.00% of 40 reviewers that rated this feature as important or highly important A collection of customer information such as contact details, demographics, previous interactions, etc. Communication Management 4.5 (35) 71.43% of 35 reviewers that rated this feature as important or highly important Manage and track all internal and external communication conducted via calls, email, text, or chat Reporting/Analytics 4.2 (33) 63.64% of 33 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Alerts/Notifications 4.3 (32) 50.00% of 32 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Customer Experience Management 4.4 (28) 67.86% of 28 reviewers that rated this feature as important or highly important Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. CRM 4.3 (27) 51.85% of 27 reviewers that rated this feature as important or highly important Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Kenyt AI Agents 42 features Define levels of authorization for access to specific files or systems A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Software program that continuously adjusts its behavior based on observed data Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Automatic reply functionality for incoming messages Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Communicate using direct chat or messages within the system AI-based platform which conducts a conversation via auditory or textual methods Manage and track all internal and external communication conducted via calls, email, text, or chat Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Initiate interactions with customers by proactively starting conversations or providing informational content Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Access previous interactions or concerns to maintain customer relationships Process of dividing customers into groups based on common characteristics Provide online support for your customers through live chat or help desk functionality Manage, store and organize emails within the system or via third-party apps Tracks metrics that provide insight into how a user interacts with any interface or product Predefined actions automatically performed on the occurance of specific events Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Track interaction history by documenting conversations for contacts Automatically identify and save contact information of potential customers Ability to chat online in real time Observe and track the demand, usage, progress or quality of a system, product, or user Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Manage and support multiple languages Process and analyze human language in text or audio form Adjust communications based on previous interactions or personal preferences Existing bot models for AI-based tools commonly used for auditory and textual conversation methods Copy on the page or chat window encouraging the user to engage with the chat option Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics View and track pertinent metrics to find patterns and gain insights from data Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Allow customers/users to submit support queries and service requests Set up connections to third-party platforms to improve business processes Program systems that assist users with their daily administrative responsibilities Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.4 (67) 4.4 Based on 67 reviews ## Pricing Value for money 4.4 (63) Free Trial Free Version Basic $29.99 Usage Based,Per Month Value for money 4.4 (63) 4.4 Based on 63 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (66) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (66) 4.4 Based on 66 reviews ## User reviews Overall rating 4.5 Based on 67 reviews Filter by rating 5(42) 4(21) 3(3) 2(0) 1(1) Mentioned topic Sorted by most recent GM Gufran M. Finance Financial Services ### "Top performing application" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 February 18, 2025 It is absolutely good i enjoyed a lot with this app. It done works without me. Pros The most thing i like about this application the work will be on time and it has done when i am unavailable at that moment. Cons When the data connectuon is off it doesnt work properly and do lately reply. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MM Madhuram M. Digital Marketing Manager Education Management ### "Streamlining Interactions and Boosting Efficiency with Kenyt.AI" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 18, 2024 really helped us in streamlining interactions and driving efficiency. user-friendly interface and performance makes it a valuable tool Pros efficient campaign tracking and robust lead security, ensuring seamless operations Cons dashboard could be more user-friendly to enhance overall ease of use and navigation Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AG Adarsh G. AM-Digital Marketing Real Estate ### "TVS Emerald x Kenyt " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 November 7, 2024 Content with the services offered. More innovation would make it better. Pros The convenience once setup is done to run more similar projects Cons The need to constantly monitor bot performance. AI would be a benefit if we could implement sooner. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. A. Aishwariya .. Social Media Manager and Marketing Cordinator Real Estate ### "Excellent Quality" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 5, 2024 Pros The smooth service and it is always up-to-date. Cons I least like about kenyt AI is that I at times forget about it. Such smooth is the service Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ZK Zibran K. Manager Digital Marketing Real Estate ### "On Time Query Resolution and Very Professional Approach " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 29, 2024 Pros I appreciated Kenyt.AI's quick response times, which made it easy to get the information I needed efficiently. Cons I didn't find any significant drawbacks in my experience with Kenyt.AI. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SS Sunil S. Sr Manager IT Health, Wellness and Fitness ### "Using their product since 4 years" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 29, 2024 Whenever I’ve needed help, they’ve been there. Kenyt’s support team is proactive and knowledgeable. Pros Their Service is very prompt. Using their product since 4 years. The automation is pretty cool; I never have to worry about follow-ups anymore. Cons Could not find any cons. Didn’t have to put in a ton of work to get things right. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PK Praveen K. Deputy Manger - Digital Marketing Real Estate ### "Good Chatbot" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 25, 2024 Pros it is good in chat transaction steps and to get the user details and its insights. Cons if i logged in again it start from where i left the previous chat Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HV Hema V. Consultant Computer Software ### "One of the trusted AI Assistant for Marketing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 28, 2024 Pros Automated lead capturing and segmentation. Lead scoring and Qualification Cons We haven't utilised all the features so far. So, no cons identified as of now. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TG Tulasi G. Business Head Marketing and Advertising ### ""Highly Efficient AI-Powered Tool for Enhanced Customer Interactions"" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 27, 2024 Pros Kenyt.AI impresses with its seamless integration, intuitive user interface, and robust AI capabilities. The platform's ability to handle complex customer queries with natural language processing significantly improves response times and customer satisfaction. Its customizable features and insightful analytics also provide valuable support for enhancing overall customer engagement strategies. Cons Nothing as of now, everything is excellent. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NN Nirav N. DGM - Operations and Administration Hospital & Health Care ### "10/10 Recommend" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 27, 2024 Our overall experience has been really good and within our budget. Efficient functioning and quick response to changes from CRM team. Pros The CRM, social media integration and now WhatsApp marketing seamless migration. Cons May be to arrange a patient appointment slot wise using AI Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/231201/KenytAI/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.