# Kenyt AI Agents Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Kenyt AI Agents Software - reviews, pricing plans, popular comparisons to other Customer Engagement products and more.

Source: https://www.capterra.com/p/231201/KenytAI

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# 

 Kenyt AI Agents Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Kenyt AI Agents

## What is Kenyt AI Agents?

Kenyt.AI is a leading AI-Assistants platform helping organisations improve customer engagement using chatbots. Working with over 1000+ companies across verticals like Real Estate, Healthcare, Education, eCommerce & Restaurants, Kenyt.AI's AI Assistants platform comes with tired and tested conversation flows to improve lead capture by up to 3X and sales conversions by up to 50%. Kenyt.AI also offers a self-serve portal for companies/freelancers/agencies looking to build chatbots on their own

## What is Kenyt AI Agents used for?

[Customer Engagement](https://www.capterra.com/customer-engagement-software/)[Virtual Assistant](https://www.capterra.com/virtual-assistant-software/)[Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/)

Top alternative

Featured

Overall rating

Based on 67 user reviews

Reviews sentiment

Positive

94%

Neutral

4%

Negative

1%

Starting price

$29.99

Usage Based, Per Month

Free trial  
available

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Do you work for Kenyt AI Agents?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.kenyt.ai&name=Kenyt AI Agents)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Kenyt AI Agents

4.5 (67)

VS.

[4.7 (24,035)](https://www.capterra.com/p/135003/Slack/reviews/)

Starting Price

$29.99

Usage Based, Per Month

Starting Price

$8.75

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (67)

Ease Of Use

4.6 (4,057)

Value For Money

4.4 (63)

Value For Money

4.5 (2,859)

Customer Service

4.4 (66)

Customer Service

4.4 (2,791)

## Kenyt AI Agents alternatives

[4.7 (1,753)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Starting price

$15.00

Per User, Per Month

Highest Rated

[4.8 (453)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/)

Starting price

Contact vendor for pricing

[4.6 (1,713)](https://www.capterra.com/p/62194/LiveChat/reviews/)

Starting price

$25.00

Per User, Per Month

[4.5 (1,131)](https://www.capterra.com/p/134347/Intercom/reviews/)

Starting price

$39.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/231201/KenytAI/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Customer Database

4.3 (40)

70.00% of 40 reviewers that rated this feature as important or highly important

A collection of customer information such as contact details, demographics, previous interactions, etc.

Communication Management

4.5 (35)

71.43% of 35 reviewers that rated this feature as important or highly important

Manage and track all internal and external communication conducted via calls, email, text, or chat

Reporting/Analytics

4.2 (33)

63.64% of 33 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Alerts/Notifications

4.3 (32)

50.00% of 32 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Customer Experience Management

4.4 (28)

67.86% of 28 reviewers that rated this feature as important or highly important

Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.

CRM

4.3 (27)

51.85% of 27 reviewers that rated this feature as important or highly important

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Kenyt AI Agents 42 features

Define levels of authorization for access to specific files or systems

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Software program that continuously adjusts its behavior based on observed data

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Automatic reply functionality for incoming messages

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Communicate using direct chat or messages within the system

AI-based platform which conducts a conversation via auditory or textual methods

Manage and track all internal and external communication conducted via calls, email, text, or chat

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Initiate interactions with customers by proactively starting conversations or providing informational content

Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.

Access previous interactions or concerns to maintain customer relationships

Process of dividing customers into groups based on common characteristics

Provide online support for your customers through live chat or help desk functionality

Manage, store and organize emails within the system or via third-party apps

Tracks metrics that provide insight into how a user interacts with any interface or product

Predefined actions automatically performed on the occurance of specific events

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Track interaction history by documenting conversations for contacts

Automatically identify and save contact information of potential customers

Ability to chat online in real time

Observe and track the demand, usage, progress or quality of a system, product, or user

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Manage and support multiple languages

Process and analyze human language in text or audio form

Adjust communications based on previous interactions or personal preferences

Existing bot models for AI-based tools commonly used for auditory and textual conversation methods

Copy on the page or chat window encouraging the user to engage with the chat option

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

View and track pertinent metrics to find patterns and gain insights from data

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Allow customers/users to submit support queries and service requests

Set up connections to third-party platforms to improve business processes

Program systems that assist users with their daily administrative responsibilities

Create, design and manage workflows for repetitive tasks

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We can help you find the software with the features you need.

Features

4.4 (67)

4.4

Based on 67 reviews

## Pricing

Value for money

4.4 (63)

Free Trial

Free Version

Basic

$29.99

Usage Based,Per Month

Value for money

4.4 (63)

4.4

Based on 63 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

4.4 (66)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (66)

4.4

Based on 66 reviews

## User reviews

Overall rating

4.5

Based on 67 reviews

Filter by rating

5(42)

4(21)

3(3)

2(0)

1(1)

Mentioned topic

Sorted by most recent

GM

Gufran M.

Finance

Financial Services

### "Top performing application"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

February 18, 2025

It is absolutely good i enjoyed a lot with this app. It done works without me.

Pros

The most thing i like about this application the work will be on time and it has done when i am unavailable at that moment.

Cons

When the data connectuon is off it doesnt work properly and do lately reply.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MM

Madhuram M.

Digital Marketing Manager

Education Management

### "Streamlining Interactions and Boosting Efficiency with Kenyt.AI"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 18, 2024

really helped us in streamlining interactions and driving efficiency. user-friendly interface and performance makes it a valuable tool

Pros

efficient campaign tracking and robust lead security, ensuring seamless operations

Cons

dashboard could be more user-friendly to enhance overall ease of use and navigation

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AG

Adarsh G.

AM-Digital Marketing

Real Estate

### "TVS Emerald x Kenyt "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

November 7, 2024

Content with the services offered. More innovation would make it better.

Pros

The convenience once setup is done to run more similar projects

Cons

The need to constantly monitor bot performance. AI would be a benefit if we could implement sooner.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

A.

Aishwariya ..

Social Media Manager and Marketing Cordinator

Real Estate

### "Excellent Quality"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 5, 2024

Pros

The smooth service and it is always up-to-date.

Cons

I least like about kenyt AI is that I at times forget about it. Such smooth is the service

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ZK

Zibran K.

Manager Digital Marketing

Real Estate

### "On Time Query Resolution and Very Professional Approach "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 29, 2024

Pros

I appreciated Kenyt.AI's quick response times, which made it easy to get the information I needed efficiently.

Cons

I didn't find any significant drawbacks in my experience with Kenyt.AI.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SS

Sunil S.

Sr Manager IT

Health, Wellness and Fitness

### "Using their product since 4 years"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 29, 2024

Whenever I’ve needed help, they’ve been there. Kenyt’s support team is proactive and knowledgeable.

Pros

Their Service is very prompt. Using their product since 4 years. The automation is pretty cool; I never have to worry about follow-ups anymore.

Cons

Could not find any cons. Didn’t have to put in a ton of work to get things right.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PK

Praveen K.

Deputy Manger - Digital Marketing

Real Estate

### "Good Chatbot"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 25, 2024

Pros

it is good in chat transaction steps and to get the user details and its insights.

Cons

if i logged in again it start from where i left the previous chat

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

HV

Hema V.

Consultant

Computer Software

### "One of the trusted AI Assistant for Marketing"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 28, 2024

Pros

Automated lead capturing and segmentation. Lead scoring and Qualification

Cons

We haven't utilised all the features so far. So, no cons identified as of now.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TG

Tulasi G.

Business Head

Marketing and Advertising

### ""Highly Efficient AI-Powered Tool for Enhanced Customer Interactions""

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 27, 2024

Pros

Kenyt.AI impresses with its seamless integration, intuitive user interface, and robust AI capabilities. The platform's ability to handle complex customer queries with natural language processing significantly improves response times and customer satisfaction. Its customizable features and insightful analytics also provide valuable support for enhancing overall customer engagement strategies.

Cons

Nothing as of now, everything is excellent.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NN

Nirav N.

DGM - Operations and Administration

Hospital & Health Care

### "10/10 Recommend"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 27, 2024

Our overall experience has been really good and within our budget. Efficient functioning and quick response to changes from CRM team.

Pros

The CRM, social media integration and now WhatsApp marketing seamless migration.

Cons

May be to arrange a patient appointment slot wise using AI

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/231201/KenytAI/reviews/)

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