# Page 2 | Kenyt AI Agents Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Kenyt AI Agents the right Customer Engagement solution for you? Explore 67 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/231201/KenytAI/reviews --- Kenyt AI Agents 4.5 (67) [View alternatives](https://www.capterra.com/p/231201/KenytAI/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Kenyt AI Agents ## Showing most helpful reviews Showing 26-50 of 67 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use PK Praveen K. Deputy Manger - Digital Marketing Real Estate Used the software for: 2+ years ### "Good Chatbot" October 25, 2024 4.0 Pros it is good in chat transaction steps and to get the user details and its insights. Cons if i logged in again it start from where i left the previous chat Review Source A. Aishwariya .. Social Media Manager and Marketing Cordinator Real Estate Used the software for: 1-2 years ### "Excellent Quality" November 5, 2024 5.0 Pros The smooth service and it is always up-to-date. Cons I least like about kenyt AI is that I at times forget about it. Such smooth is the service Review Source AG Adarsh G. AM-Digital Marketing Real Estate Used the software for: 2+ years ### "TVS Emerald x Kenyt " November 7, 2024 4.0 Content with the services offered. More innovation would make it better. Pros The convenience once setup is done to run more similar projects Cons The need to constantly monitor bot performance. AI would be a benefit if we could implement sooner. Review Source ZK Zibran K. Manager Digital Marketing Real Estate Used the software for: Less than 6 months ### "On Time Query Resolution and Very Professional Approach " October 29, 2024 5.0 Pros I appreciated Kenyt.AI's quick response times, which made it easy to get the information I needed efficiently. Cons I didn't find any significant drawbacks in my experience with Kenyt.AI. Review Source NK Nishikant K. Account Manager Real Estate Used the software for: I used a free trial ### "Whatsapp Chatbot AI" November 24, 2023 5.0 In summary, Kenyt AI Assistant has proven to be an invaluable asset for my project. The combination of seamless lead conversion, friendly chatbot interactions, and a transparent dashboard has significantly enhanced my website's performance. I highly recommend Kenyt to anyone looking for an AI solution that not only drives results but also provides the tools for insightful analysis and continuous improvement. Pros Kenyt AI Assistant has transformed my website's lead conversion with its impressive WhatsApp chatbot. The friendly and engaging interactions have significantly boosted user satisfaction and, consequently, conversion rates. Cons The transparency offered by the intuitive dashboard is commendable, providing a clear overview of lead conversations. What sets Kenyt apart is its customizable data charts, allowing me to tailor insights to my specific needs. Review Source TG Tulasi G. Business Head Marketing and Advertising Used the software for: 1-2 years ### ""Highly Efficient AI-Powered Tool for Enhanced Customer Interactions"" May 27, 2024 5.0 Pros Kenyt.AI impresses with its seamless integration, intuitive user interface, and robust AI capabilities. The platform's ability to handle complex customer queries with natural language processing significantly improves response times and customer satisfaction. Its customizable features and insightful analytics also provide valuable support for enhancing overall customer engagement strategies. Cons Nothing as of now, everything is excellent. Review Source KR Kiran R. Head Digital Marketing Hospital & Health Care Used the software for: 6-12 months ### "Health Chatbot experience from AyurVAID" September 13, 2023 4.0 It is been more than six months since we have been engaging with Kenyt. It has definitely contributed very much to our business by increasing our funnel. However, the products come with certain glitches that need to be resolved so that the functionality of the bot will be a seamless experience. Also, the UI/UX experience can be made much more interactive. Pros Kenyt comes with all features that engage with the user. However, I personally like the customization based on our business needs. Cons The support team can be much more sensible while understanding the product brief from the clients and unexpected glitches Alternatives considered [Infobip](https://www.capterra.com/p/127997/Infobip/) Reason for choosing Kenyt AI Agents We are convinced with the customization of the bot and the ease of integrations and of course the flexibility of the pricings. Review Source MV Murthy V. Regional Manager Financial Services Used the software for: Less than 6 months ### "All-round Marketing and Sales Soultion" February 25, 2023 5.0 The customer success management has been really reachable and helpful in and overall life cycles starting from deployment of bot to reports generated everything was efficiently automated. Decreasing time hence increasing the business productivity. Pros Kenya chat bot was customized and deployed on our website, there was and AI assistance for all the services, along with whatsapp has been deployed, hence our customer can have all their queries solved and all the leads recorded so that we can run campaigns on them Cons Nothing as such to mention, always had a great experience Alternatives considered [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[LeadSquared](https://www.capterra.com/p/130199/LeadSquared/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing Kenyt AI Agents Price effective alternative with user friendly customizations. Review Source AN Abdul N. Manager IT Hospital & Health Care Used the software for: 2+ years ### "Digital Transformation thru Kenyt AI" January 18, 2024 5.0 Over all Ok , Need more improvement on webchat bot, whats app chat bot privilege to be given to user to develop own custom flow and support to be improved Pros Application Dash board , Standard Template Approval Process Cons Dependency to the Kenyt Team for each request and customisation On own we cant do the flow changes , bot development Reason for choosing Kenyt AI Agents Good followup from the Business Development Team , Technical Demo Followup from the Account Manager , Support is Good Switched from [Wati](https://www.capterra.com/p/204314/WATI/) User Experience , Customer Engagement effectively , Tool On own we can do the flow model , bot development Template Approval , Custom Bot Development , Push messages Review Source KS Kireet S. General Manager Real Estate Used the software for: 2+ years ### "Increased Customer Engagement" January 18, 2024 4.0 Has been a good experience. I deployed it in my previous company and carried it to my new company as well. Pros Ease of Set up. Pricing Features Customer Service Cons Should come up with more chat bubble options. Alternatives considered [tawk.to](https://www.capterra.com/p/167792/tawk-to/) Reason for choosing Kenyt AI Agents Custom answers and automated answers. Easy to deploy. Review Source aW abdul W. Associate manager Digital marketing Internet Used the software for: 2+ years ### "one of the helful AI solution company" September 15, 2023 4.0 overall its good and helpful Pros Team supportanalytics toolwhatsapp solution Cons for every integration cost is involving Review Source KK Kunal K. DGM Online Marketing Real Estate Used the software for: 2+ years ### "Excellent Product " July 11, 2023 5.0 In Siddha We are using Kenyt.ai more than 3 years. We first implemented it in Kolkata and then expanded to Mumbai and Jaipur.Overall product is good and have some amazing customer support team. Pros Great Product and amazing customer support. Cons So far we havent came across any short coming from Kenty.ai Review Source Shivanand M. Manager - Digital Marketing Real Estate Used the software for: 6-12 months ### "User Friendly app for 2-way communication and Lite too" March 29, 2023 5.0 Pros We had implemented Kenyt AI for Chatbot so that 2-way communication can be established with the potential customers. This app is really lite and effective in Lead Generation from various mediums like Whatsapp, Facebook, Instragram etc. We have also run several campaigns on the leads generated in the past. Cons Till now not found any but I think the user interface of the app can be improved. Review Source DM Deena M. Senior Manager Automotive Used the software for: 6-12 months ### "Kenyt review" December 12, 2023 4.0 quality of leads has to be improved , when compared with other automobile lead providers Pros easy to access to all social media and chat bot Cons We don't get good leads when compared with other automobile lead providers Reason for choosing Kenyt AI Agents chat bot integration to all social media platforms is easy Review Source KJ Kari J. Associate Brand Consultant Marketing and Advertising Used the software for: 1-2 years ### "Get your work done with ease" February 16, 2023 5.0 With Kenyt chatbot a lot of manual intervention got solved.Chatbot helped in providing the basic project details to the customers which eliminated majority of the junk leads and decreased the call time of the customers. Pros Kenyt chatbot feature is so useful for both the administrator and the customer.Its easy to use and understand with a very good user interface.Integration was quick and got it delivered within the stipulated time period. Cons Only a few challenges faced initially in getting platform specific leads into CRM and later got resolved. Alternatives considered [Gupshup](https://www.capterra.com/p/233786/Gupshup/) Reason for choosing Kenyt AI Agents Kenyt got one of the best UI. Review Source VR Verified Reviewer Manager Professional Training & Coaching Used the software for: 6-12 months ### "Best Chatbot Assistance " December 28, 2023 4.0 Nice and Wonderful . Value for money . expecting more features soon Pros Easy and Convenient for deployment. High conversion ratio Cons Need little more AI for understanding customer needs than we pre feeded Review Source HK Hemalatha K. lead conversion Civil Engineering Used the software for: 2+ years ### "kenyt- performance" June 15, 2023 3.0 we are able to get leads through the bot service. Pros dashboard provides details of the overall chat. we are able to identify the customer feedback based on the chat. Cons if the authenticated leads are provided, it will be useful for us. junk leads can be avoided. Review Source RD Rahul D. CEO Education Management Used the software for: 1-2 years ### "Kenyt X IIG" December 12, 2023 4.0 Pros Good Consumer Management System technological good prouct time management Cons Personal tpuch missing Not good customer care service from the Kenyt team timely complain grievances are not attended Review Source AC Arjun C. Sr. Marketing Hospital & Health Care Used the software for: 1-2 years ### "-" July 24, 2023 5.0 Good to use Pros \- Product is good and compactable to use Cons \- Noting still not find yet. Reason for choosing Kenyt AI Agents \- Review Source AA Ankit A. Program Manager Hospital & Health Care Used the software for: 1-2 years ### "Excellent Service by Kenyt.AI" September 12, 2023 5.0 Pros We use it for our CRM and sending broadcasts via WA. Super easy to use. Cons NA. All features that we need are there on the platform Review Source RV Rajendran V. Performance Head Health, Wellness and Fitness Used the software for: 1-2 years ### "Planning meets execution " August 4, 2023 4.0 Pros Overall customised solutions that helps every business to grow is what Kenyt offers. I like how they understand your business and define growth. Cons NA, nothing much to define here. All our expections are fulfilled. Review Source HV Hema V. Consultant Computer Software Used the software for: 6-12 months ### "One of the trusted AI Assistant for Marketing" May 28, 2024 5.0 Pros Automated lead capturing and segmentation. Lead scoring and Qualification Cons We haven't utilised all the features so far. So, no cons identified as of now. Review Source PC Purnima C. AM Real Estate Used the software for: 6-12 months ### "Know Kenyt" March 31, 2023 4.0 Pros Great features, user friendly, after hours reports are easily accessed Cons IT support could be better, understanding of synchronization needs to be done Review Source SP Shivam P. Sales Head Real Estate Used the software for: 2+ years ### "TG Developers - Kenyt Review" February 17, 2023 5.0 Pros The workflow of the chat bot is great and the UI Cons Both chatbot of ours are working good for now Review Source NH Naved H. Brand Manager Real Estate Used the software for: 2+ years ### "Best Software Development solution" March 29, 2023 5.0 Pros User friendly software services, On time support, Friendly staff, Experienced manpower , Updated technology Cons Integration with Spreadsheet which is still under research & development from Kenyt.AI team. Reason for choosing Kenyt AI Agents Services and Support . Review Source Similar Products Featured ## Related categories [Customer Engagement](https://www.capterra.com/customer-engagement-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.