# Page 3 | Kenyt AI Agents Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Kenyt AI Agents the right Customer Engagement solution for you? Explore 67 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/231201/KenytAI/reviews

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Kenyt AI Agents

4.5 (67)

[View alternatives](https://www.capterra.com/p/231201/KenytAI/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of Kenyt AI Agents

## Showing most helpful reviews

Showing 51-67 of 67 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Sr software engineer  
Information Technology and Services  
Used the software for: Less than 6 months

### "Chatbot is affordable and good"

October 1, 2023

5.0

Pros

Our discussions went for quite few months. We finally decided to deploy it. It took less than 2 weeks. Features are also good.

Cons

Not found any so far. It's easy and affordable

Review Source

VR

Verified Reviewer  
Marketing Manager  
Information Technology and Services  
Used the software for: I used a free trial

### "Easy To Use & Quick setup"

October 1, 2023

5.0

Pros

Easy to implementQuick supportCRM Integration

Cons

Android AI can be improvedApplication glitches some time (stuck in load window)

Alternatives considered

[CoPilot AI](https://www.capterra.com/p/185258/CoPilot-Prospecting-Dashboard/)[IBM Cognos Analytics](https://www.capterra.com/p/240583/IBM-Cognos-Analytics/)

Review Source

NR

Naveen R.  
Asst Manager Marketing  
Real Estate  
Used the software for: 2+ years

### "Value for Money"

July 13, 2021

5.0

We have been using kenyt chat boat services to our website since 2 years, engagement rate is high and we are receiving good quality leads. Kenyt team service is good, they are taking timely feedback from us. satisfied with price and service

Pros

Lead capturing speed and sharing the automated emails to customers

Cons

Lead quality is poor, capturing invalid data

Reason for choosing Kenyt AI Agents

Cost effective and Conversation speed when compare to Manual chat services

Review Source

VR

Verified Reviewer  
Consultant  
Information Technology and Services  
Used the software for: 6-12 months

### "Caring customer support with UI/UX wishlist"

September 22, 2023

4.0

Pros

Service is aligned properly with our specific needs and the customer support is commendable

Cons

The overall experience is good but there some UI/UX areas which needs to be improved

Review Source

CF

Cliantha F.  
Sr. Executive  
Real Estate  
Used the software for: 1-2 years

### "AI Solutions with excellent results!"

April 17, 2023

4.0

Good support from the Kenyt Team throughout.

Pros

The easy of deployment and integration.

Cons

Improved TAT on queries and access to SMS based models

Review Source

MTNH

Mohamed Tameem Nihar H.  
Marketing Manager  
Real Estate  
Used the software for: Less than 6 months

### "User experience"

March 29, 2023

3.0

Overall experience kind of a 3 to 4-star rating out of 10. I can't say much about the usage of this product.

Pros

It helps to filter the leads through chat.

Cons

Need to improve the chatbot service in more effective and innovative way.

Reason for choosing Kenyt AI Agents

I was thinking it will help the business in a different way. There is not much difference between before and now.

Review Source

VB

Vinay B.  
Digital Marketing Executive  
Hospital & Health Care  
Used the software for: 1-2 years

### "Vey Good"

August 5, 2021

5.0

We have been using Kenyt chat bot services in our website since 1 year. Our user experience has improved since then and also has helped us to track conversions. Multilingual feature is a very useful add on Kenyt has implemented on their chat bot. We have found it useful to connect with our regional customers.

Pros

Multilingual feature is a very useful. We have found it useful to connect with our regional customers.

Cons

No cons.All features are very good. highly recommended.

Review Source

MK

Manoj K.  
Digital marketing team lead  
Computer Software  
Used the software for: Less than 6 months

### "Review for Kenyt.Al"

October 1, 2023

4.0

Pros

It has a great user interface and simple to use the Kenyt.AI. Chatbot one of the best feature in Kenyt.AI.I appreciate the customization and best customer service

Cons

I haven't seen any cons in Kenyt.AI. Kenyt.AI is the best chat bot that I have ever come across.

Review Source

SG

Sourabh G.  
Sr. Acc. Manager  
Real Estate  
Used the software for: Less than 6 months

### "Kenyt.AI | A tool that gives great ROI"

January 23, 2024

4.0

Pros

Ease of use, easy integration with CRM and customer support while being competitively priced.

Cons

Right now there are no rooms for complaints.

Review Source

RP

Ravitheja P.  
AGM Sales and Marketing  
Real Estate  
Used the software for: Less than 6 months

### "Canny Life spaces "

May 16, 2024

5.0

It's good need some more time to use all the .

Pros

User friendly with good for daily monitoring

Cons

Design of dashboard with all wings at once .

Review Source

VR

Verified Reviewer  
Content Strategist  
E-Learning  
Used the software for: Less than 6 months

### "Review Kenyt AI "

October 6, 2023

5.0

Pros

The ease of use with the product is the best thing I found about Kenyt. Their customer support is exceptional. Kudos

Cons

UI could be a bit better, overall the experience is Okayish.

Review Source

ID

Indrani D.  
IT Manager  
Real Estate  
Used the software for: 2+ years

### "Good customer support "

September 27, 2023

5.0

Pros

User friendliness and customer support.

Cons

There is nothing to mention...

Review Source

PS

Pramukh S.  
MArketing Head  
Real Estate  
Used the software for: I used a free trial

### "Good Product"

July 31, 2023

5.0

Pros

Integration and simplification of leads which gives us only qualified leads

Cons

Whatsapp reply back feature which is a must

Review Source

JV

Jayanth V.  
Consultant  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Great Product"

July 11, 2023

5.0

Pros

The helpfulness of the team to setup the product.

Cons

As we are still using the same, need some time to assess the things and comeback. One thing that was missing is SMS feature

Review Source

PB

Piyush B.  
Director  
Real Estate  
Used the software for: 6-12 months

### "Bot for all"

June 16, 2021

5.0

Great

Pros

User friendly. Efficient. Fast. Good and quick back end service.

Cons

Sometimes gets stuck and instant email option should be there.

Review Source

AA

Alok A.  
Marketing Manager  
Real Estate  
Used the software for: Less than 6 months

### "AI chatbot is amazing"

June 17, 2021

4.0

Experiencing an amazing AI driven chatbot for our business. No glitch.

Pros

Easy to use. Amazing Automation! Effectiveness of marketing campaigns. Increase of leads flow

Cons

Still not facing any issues with this software. Would like to get regular updates on chatbot

Review Source

SP

Srivatsa P.  
Digital Marketing Manager  
Education Management  
Used the software for: Less than 6 months

### "Excellent Customer Service"

June 21, 2021

5.0

Excellent customer service & reasonable pricing

Pros

Hot leads generation and automated email trigger within a minute of lead generation

Cons

Nothing much negative about the software it is user friendly

Review Source

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