# MicrOpay Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about MicrOpay Software - reviews, pricing plans, popular comparisons to other Payroll products and more.

Source: https://www.capterra.com/p/231225/Sage-MicrOpay

---

# 

 MicrOpay Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

MicrOpay

## What is MicrOpay?

MicrOpay is a powerful payroll solution for any industry, leveraging 35 years as a Australian market-leading payroll experience to deliver a compliant, intuitive and extensible platform. It was developed in Australia - specifically designed to address the payroll and HR requirements unique to Australian employment conditions and legislation. Powerhouse MicrOpay joined The Access Group in 2021, with upgrades extending capabilities to HR, LMS & more in one integrated HRIS solution.

## What is MicrOpay used for?

[Payroll](https://www.capterra.com/payroll-software/)

Top alternative

Featured

Overall rating

Based on 40 user reviews

Reviews sentiment

Positive

90%

Neutral

10%

Negative

0%

Starting price

A$6

Per User, Per Month

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### MicrOpay

4.5 (40)

VS.

[4.9 (4,263)](https://www.capterra.com/p/205015/Deel/reviews/)

Starting Price

A$6

Per User, Per Month

Starting Price

$5

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (40)

Ease Of Use

4.8 (4,263)

Value For Money

4.2 (33)

Value For Money

4.7 (3,915)

Customer Service

4.0 (40)

Customer Service

4.7 (4,017)

## MicrOpay alternatives

Highest Rated

[4.9 (4,600)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting price

$8.00

Per User, Per Month

[4.3 (1,820)](https://www.capterra.com/p/86714/WebPay/reviews/)

Starting price

Contact vendor for pricing

[4.8 (3,625)](https://www.capterra.com/p/116050/Patriot-Payroll/reviews/)

Starting price

$17.00

Per User, Per Month

[4.6 (4,190)](https://www.capterra.com/p/131882/Gusto/reviews/)

Starting price

$49.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/231225/Sage-MicrOpay/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Payroll Reporting

4.4 (25)

84.00% of 25 reviewers that rated this feature as important or highly important

View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more

Tax Compliance

4.6 (25)

84.00% of 25 reviewers that rated this feature as important or highly important

Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors

Payroll Management

4.4 (21)

80.95% of 21 reviewers that rated this feature as important or highly important

Manage employee salary processes, data, taxes, and records administration efficiently

Direct Deposit

4.5 (15)

80.00% of 15 reviewers that rated this feature as important or highly important

Digitally deposit correct payroll amounts into individual employee's bank accounts

Vacation/Leave Tracking

4.6 (14)

121.43% of 14 reviewers that rated this feature as important or highly important

Request, track, and manage time off requests and vacation time

Self Service Portal

3.8 (13)

84.62% of 13 reviewers that rated this feature as important or highly important

Online portal through which end users can access the system, manage tasks, or obtain information

MicrOpay 21 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Application programming interface that allows for integration with other systems/databases

Record employee's benefit plans and selections throughout career progression

Print paychecks issued to confirm payment of wages or salary

Track and manage adherence to policies for any service, product, process, or supplier

Alter the layout and content of reports

Import and export data to and from software applications

Digitally deposit correct payroll amounts into individual employee's bank accounts

Electronic storage of staff/employee contact information and job status in a centralized repository

Centralized storage for employee data, records, and performance metrics

Pay employees in multiple countries using correct currencies and correct tax deduction amounts

Pay employees in multiple states with correct tax deduction amounts in each

Manage employee salary processes, data, taxes, and records administration efficiently

Delegate payroll processing to third party vendors

View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Online portal through which end users can access the system, manage tasks, or obtain information

Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors

Set up connections to third-party platforms to improve business processes

Request, track, and manage time off requests and vacation time

Automatically subtract garnishments from wages

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We can help you find the software with the features you need.

Features

4.3 (40)

4.3

Based on 40 reviews

## Pricing

Value for money

4.2 (33)

Basic

A$6.00

Per User,Per Month

Value for money

4.2 (33)

4.2

Based on 33 reviews

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## Support, customer service and training options

Customer Service

4.0 (40)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.0 (40)

4.0

Based on 40 reviews

## User reviews

Overall rating

4.5

Based on 40 reviews

Filter by rating

5(24)

4(12)

3(4)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Junaid E.

IT Manger

Hospitality

### "Good Payroll Software"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

August 25, 2025

MicrOpay does the job well when it comes to payroll management and compliance. Gets payroll done reliably but feels outdated compared to newer systems.

Pros

MicrOpay is reliable for payroll processing with strong compliance and features. it offers good integration and support detailed reporting.

Cons

Interface feels outdated and not very user friendly. some processes are slow and very complicated compared to newer payroll systems.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CS

Christine S.

Payroll Officer

Broadcast Media

### "A great payroll software which has enhancements often to comply with any industrial changes"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

March 23, 2023

I have used many payroll platforms and I find this the overall best with work arounds for most HR and Payroll issues.

Pros

The ease of use and the ability to restrict access

Cons

The long service leave averaging for accrual is not 100% accurate

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 30, 2023

Hi Christine, Thank you for taking the time to leave a review. We're delighted to hear that you find MicrOpay easy to use and appreciate the regular enhancements we make to ensure compliance with industrial changes. We appreciate your feedback and are glad to hear that you find our MicrOpay the best overall with workarounds for most HR and payroll issues. We're committed to providing exceptional service and support to our customers, and we're thrilled that we're meeting your expectations. Thank you for choosing our MicrOpay, and please do not hesitate to reach out if you have any further feedback or suggestions.

KS

Karen S.

Finance Manager

Program Development

### "Support is TERRIBLE"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

March 22, 2023

Overall, bad. Account management during implementation was shocking. Now we are live, we are basically guessing with how to do things and I am sick of calling up and waiting on hold to get any help.

Pros

ESS is user friendly. Some of the Micropay reports are good (but some are very lacking too).

Cons

The support is shocking. We were left to basically finish implementation all on our own as our account manager took extended leave & we weren't given a replacement. Now we are live & I am calling your help line every week, waiting half an hour then getting hung up on because there's no one to answer the phone. It is shocking.

Switched from

[MYOB Business](https://www.capterra.com/p/183867/MYOB-Business/)

Alternatives considered

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

Reasons for choosing MicrOpay

Because it appeared to be user friendly. Knowing what i know now about your support, i wish i chose ADP.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 30, 2023

Hi Karen, We appreciate your review and are pleased to hear you find our ESS user-friendly. Regarding the implementation, we apologise for the unexpected leave of your account manager and the lack of communication regarding their replacement. We understand how important it is to have a dedicated point of contact throughout the implementation process, and we regret that we were unable to provide this for you. In regards to the ongoing support, we're sorry to hear that you have been experiencing long wait times. We acknowledge that this is not the level of service we strive to provide, and we are working to address the underlying issues and ensure that our support team is better equipped to handle the volume of calls we're receiving. For further assistance please contact your Account Manager or reach out to our Customer Support Team.

MG

Melissa G.

Human Resources and Payroll Administrator

Civil Engineering

### "Melissa Grieve - Micropay"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

March 16, 2023

It has been pleasant. Great information source.

Pros

I like how easy it is to get employee's details and that you can customise grids and make reports.

Cons

That you can't create new reports and add them to the system.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 21, 2023

Hello Melissa, We value your feedback and appreciate your time. We are very glad that you rate MicrOpay so highly for ease of use, customer support, features, functionality and likelihood to recommend. Thank you for using MicrOpay!

Edith R.

Manager, People & Culture at Liberty Group

Construction

### "Efficient system to manage time and attendance for business"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

February 27, 2023

As I had high expectations, I can say that MicrOpay has met them fully. Generating reports for a specific period is easy, which has resulted in our company having excellent organization of documentation. The software has allowed us to have more control over the payroll processing, making our jobs much easier. All in all, my experience with MicrOpay has been positive, and it has proven to be a valuable tool for our company.

Pros

MicrOpay has been an essential tool for us as it has made it easy to manage our business employees' time and attendance in one convenient place. The reporting features for cost centers and finance team are outstanding and intuitive to use. Moreover, MicrOpay's ease of use makes it an excellent addition to our arsenal of reliable products that we heavily rely on.

Cons

The response time of customer service representatives sometimes takes a lot of time, whether you call or write an email. It would be advantageous if a mobile application were provided for employees to effortlessly view their pay slips and other pertinent details. From time to time, information loading can be slow and requires additional patience.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 21, 2023

Hello Edith, Thank you for taking the time to share your feedback with us. We're glad to hear that MicrOpay has become an integral part of your business. I also wanted to let you know that MicrOpay has a cloud-based portal that allows employees to self-service on tasks such as updating personal details, requesting leave, and reviewing pay advice and summaries anytime anywhere. We are looking to constantly improve our products and enhance your experience, keep an eye on our release notes and announcement to stay up-to-date. Thank you for choosing MicrOpay!

JT

John T.

Finance Officer

Non-Profit Organization Management

### "Easy going payroll system"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 14, 2021

Staff reports like Leave history, Super & tax reports and whole lot of other reports related to Employees.

Pros

Everything related to processing salaries... It's a friendly related software, easy to use. Integration process works really well with the finance system.

Cons

At this moment, nothing is least when using this software. Really make life easy and faster too.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CW

Chris W.

Senior Payroll Officer

Hospitality

### "Micropay - payroll processing"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

7/10

August 17, 2021

Overall I find Micropay to be a solid payroll processing platform to cater to most challenges that payroll officers face.

Pros

Overall Micropay is an easy platform to use to pay employees and deliver our responsibilities.

Cons

It would be great that Micropay was more user friendly in relation to its superannuation fund set-up. Multiple sets are required to set new funds up in multiple areas.......it would be beneficial to only go to one area to key in new fund information. Further to this I find the help desk to be slow in reacting to requests and tend to be a bit impersonal.

Reasons for choosing MicrOpay

n/a

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RA

Rhonda A.

Finance Payroll Officer

Insurance

### "Micropay Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

August 17, 2021

Pros

Very user friendly and is accurate with tax rates , superannuation & stp reporting. Overall a great product to use for payroll processing.

Cons

does have some limited functionality re payment of commissions

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BB

Bonnie B.

Payroll Manager

Staffing and Recruiting

### "Good product, could do with a little tweaking"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 16, 2021

I have been using it for nearly twelve years and overall I like it, apart from a few little issues as discribed

Pros

Ease of use, like the back pay function. Have put a few suggestions in but not heard anything so apart from a few things I would like to see, I like it.

Cons

Not being able to deep dive into cost centres and different projects. I would like to be able to see Pay advice comments somewhere, perhaps on a transaction report so that we can easily pick up adjustments or out of cycle payments, without having to constantly refer to the actual pay advice to see what a pay was for. Also, after EOFY you cannot pull up or resend pay advices but must refer to saved copies which can be time consuming.

Reasons for choosing MicrOpay

n/a

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KB

Katrina B.

Payroll Manager

Hospitality

### "Micropay recommendation"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 16, 2021

Been using micropay for the past 4 years & find it very easy to use, great asset that has helped with time management & keeping track of all the business employees in one place. Has a great reporting tool that helps with monthly management reporting.

Pros

The feature of autopays for salaried employees & the ease of using the multi employee timesheet to upload a large number of employees at once. ESS is great & very easy for the employees to use, the syncing of leave requests directly into micropay as well as the onbaording of new employees is a huge time saving tool. Just started to really use the IQ reports but finding them fantastic especially as I need to issue monthly leave reports to all the Managers.

Cons

The icon buttons in the employee screen eg. save grid etc keep disappearing & so need to reset to default settings, this has been happening a bit lately for all users. Would be good if in ESS when you onboard the employee there is a contract template you can fill in & then email the contract from there directly to the employee, so then everything is in the one place for reference.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/231225/Sage-MicrOpay/reviews/)

Popular comparisons

[Deel vs MicrOpay](https://www.capterra.com/compare/205015-231225/Deel-vs-Sage-MicrOpay) 

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