# MicrOpay Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is MicrOpay the right Payroll solution for you? Explore 40 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/231225/Sage-MicrOpay/reviews --- MicrOpay 4.5 (40) [View alternatives](https://www.capterra.com/p/231225/Sage-MicrOpay/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of MicrOpay Ease of use 4.3 Customer Service 4.0 ## Pros and Cons in Reviews Edith R Manager, People & Culture at Liberty GroupConstruction, 51 - 200 employeesUsed the software for: 6-12 months. “The reporting features for cost centers and finance team are outstanding and intuitive to use.“ February 27, 2023 JJ Julien J Payroll SupervisorLaw Practice, 201 - 500 employeesUsed the software for: More than 2 years. “Once the initial product was setup we found it difficult to lower users and database costs when required.“ August 4, 2021 Edith R Manager, People & Culture at Liberty GroupConstruction, 51 - 200 employeesUsed the software for: 6-12 months. “Moreover, MicrOpay's ease of use makes it an excellent addition to our arsenal of reliable products that we heavily rely on.“ February 27, 2023 DR Debbie R Asst AccountantWholesale, 11 - 50 employeesUsed the software for: More than 2 years. “All staff members have been able to assist in training/support with professionalism and patience for silly questions too!“ August 9, 2021 SS Stephanie S Senior Finance OfficerEducation Management, 51 - 200 employeesUsed the software for: More than 2 years. “Employee Self Service is great for employees to apply for leave, the product is easy to use“ August 12, 2021 ## Showing most helpful reviews Showing 1-25 of 40 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KB Katrina B. Payroll Manager Hospitality Used the software for: 2+ years ### "Micropay recommendation" August 16, 2021 5.0 Been using micropay for the past 4 years & find it very easy to use, great asset that has helped with time management & keeping track of all the business employees in one place. Has a great reporting tool that helps with monthly management reporting. Pros The feature of autopays for salaried employees & the ease of using the multi employee timesheet to upload a large number of employees at once. ESS is great & very easy for the employees to use, the syncing of leave requests directly into micropay as well as the onbaording of new employees is a huge time saving tool. Just started to really use the IQ reports but finding them fantastic especially as I need to issue monthly leave reports to all the Managers. Cons The icon buttons in the employee screen eg. save grid etc keep disappearing & so need to reset to default settings, this has been happening a bit lately for all users. Would be good if in ESS when you onboard the employee there is a contract template you can fill in & then email the contract from there directly to the employee, so then everything is in the one place for reference. Review Source AC ANDY C. Accountant Non-Profit Organization Management Used the software for: 2+ years ### "MicrOpay" August 12, 2021 4.0 Pros It's easy to use, has good function, lots of reports and reasonable supports. Cons no time and attendance system or no timesheets functions. Reason for choosing MicrOpay Our company switched to Meridian due to change the outsourcing payroll to inhouse. Meiridian is a good product for medium size company who doesn't required time and attendance system. It's easy to use, has good function, lots of reports and reasonable supports. Review Source RA Rashi A. Payroll Administrator Government Administration Used the software for: 2+ years ### "Mircropay feedback " August 6, 2021 3.0 We are using Micropay for our payroll processing only. Pros 1\. STP reporting functionality 2. Pay Running functionality 3. In built reports 4. Pegg Cons 1\. Long service leave calculations are not done accurately by Micropay which involves a lot of manual work by payroll team 2. That it is not a date based system and we cannot make retrospective changes 3. Employee occupancies are not captured (employee movement and FTE data cannot be tracked) Review Source PS Paul S. Payroll Manager Oil & Energy Used the software for: 2+ years ### "Meridian (Sage Micropay) Software 8 out of 10..." August 10, 2021 5.0 The whole payroll process works straight out of the box and is very reliable, In addition the Email pay advices has saved us many hours of work and $$ by not having to print and post pay advices to employee's who live all over the country. Pros Transaction import from excel via Multi Employee Timesheet Email pay advices The ability to keep multiple years of pay history for current and non current employees. The STP connection to the ATO works very well and is easy to use. Integration into our business was easy. Cons It does not include the Australian bank details and the BSB numbers. Can be slow when working from home. Review Source CS Christine S. Payroll Officer Broadcast Media Used the software for: 2+ years ### "A great payroll software which has enhancements often to comply with any industrial changes" March 23, 2023 5.0 I have used many payroll platforms and I find this the overall best with work arounds for most HR and Payroll issues. Pros The ease of use and the ability to restrict access Cons The long service leave averaging for accrual is not 100% accurate Review Source Response from The Access Group March 30, 2023 Hi Christine, Thank you for taking the time to leave a review. We're delighted to hear that you find MicrOpay easy to use and appreciate the regular enhancements we make to ensure compliance with industrial changes. We appreciate your feedback and are glad to hear that you find our MicrOpay the best overall with workarounds for most HR and payroll issues. We're committed to providing exceptional service and support to our customers, and we're thrilled that we're meeting your expectations. Thank you for choosing our MicrOpay, and please do not hesitate to reach out if you have any further feedback or suggestions. JJ Julien J. Payroll Supervisor Law Practice Used the software for: 2+ years ### "Sage MicrOpay" August 4, 2021 5.0 MicrOpay makes pay events easy, and can integrate costs to our accounting software. The SQL tables make it easy to access data in other software. Pros The product is easy to use and crucial setups and obligations are generally automated. Easy to manage team members and create pay events. The GL integration module is easy to use when setup. Cons Once the initial product was setup we found it difficult to lower users and database costs when required. Review Source MC Michael C. HR/IR Manager - Australia Wholesale Used the software for: 2+ years ### "Very easy to use" August 3, 2021 5.0 A very easy system to use and one that would be recommended to others. Not difficult to learn and has the ability to do AU and NZ payrolls with direct STP/PayDay filling. Pros MicrOpay Meridian is a very simple and easy system to use. It has a lot of functionality but the save grid option makes data manipulation in Excel so easy. Cons Some of the audit functionality could be improved for SOx obligations and Internal Audit requirements. Reason for choosing MicrOpay Cost and ease of use Review Source FC Fionna C. Finance Manager Education Management Used the software for: 2+ years ### "Good option for small to medium businesses" August 12, 2021 5.0 MicrOpay is a very reliable product, one we couldn't do without. Pros The software does everything we need it to with a helpful support team behind it. It is easy to use and easy to interface to our ERP. Cons It would be better if we could use it to automate timesheet entry. Review Source nA nola A. HR Manager Retail Used the software for: 2+ years ### "An efficient and reliable tool" August 3, 2021 5.0 Calculating employee entitlements when people have shifted between locations and changed from casual to permanent and sometimes back again can be confusing but is able to be solved and checked. Reports going back yeas are still promptly available. Pros Being able to run reports quickly and reliably enables me to fulfill the requirements of my role and for 10 years has helped me perform efficiently. Support is there when needed and solutions are forth-coming as may be necessary. Thanks Micropay! Cons More people are using it so we now need to leave a name and number to get assistance - though responses do happen and usually the wait is not too long. Review Source ZE Zsuzsanna E. Payroll Officer Education Management Used the software for: 2+ years ### "Sage Micropay review" August 4, 2021 4.0 Pros The product is easy to use and integration with the existing business was relatively easy and we received lots of support. Cons The support has dropped off after implementation. There aren't enough reporting options and IQ reports include a lot of data to manipulate. Reason for choosing MicrOpay The information provided prior to purchase was part of the reason as well as pricing. Switched from [TASS](https://www.capterra.com/p/215745/TASS/) Payroll is an added feature in TASS. Review Source RN Rajeev N. CFO Non-Profit Organization Management Used the software for: 2+ years ### "Value for Money" August 3, 2021 5.0 Good product Pros Provides all the required information correctly and in a timely manner Cons The customer service representatives take a long time to answer calls which in turn slows down our work. Review Source AD Anna D. Manager, Payroll Non-Profit Organization Management Used the software for: 2+ years ### "Micropay experience" August 9, 2021 5.0 Pros \- Termination calculations and populated employment separation certificates. - All legislated updates are updated automatically, no stress to the payroll employee. - The Help Desk - Integration with Employee Service Portal - Great staff/support Cons No Cons Was not involved in change from previous systems Review Source JT John T. Finance Officer Non-Profit Organization Management Used the software for: 2+ years ### "Easy going payroll system" September 14, 2021 5.0 Staff reports like Leave history, Super & tax reports and whole lot of other reports related to Employees. Pros Everything related to processing salaries... It's a friendly related software, easy to use. Integration process works really well with the finance system. Cons At this moment, nothing is least when using this software. Really make life easy and faster too. Review Source Junaid E. IT Manger Hospitality Used the software for: 2+ years ### "Good Payroll Software" August 25, 2025 3.0 MicrOpay does the job well when it comes to payroll management and compliance. Gets payroll done reliably but feels outdated compared to newer systems. Pros MicrOpay is reliable for payroll processing with strong compliance and features. it offers good integration and support detailed reporting. Cons Interface feels outdated and not very user friendly. some processes are slow and very complicated compared to newer payroll systems. Review Source Edith R. Manager, People & Culture at Liberty Group Construction Used the software for: 6-12 months ### "Efficient system to manage time and attendance for business" February 27, 2023 4.0 As I had high expectations, I can say that MicrOpay has met them fully. Generating reports for a specific period is easy, which has resulted in our company having excellent organization of documentation. The software has allowed us to have more control over the payroll processing, making our jobs much easier. All in all, my experience with MicrOpay has been positive, and it has proven to be a valuable tool for our company. Pros MicrOpay has been an essential tool for us as it has made it easy to manage our business employees' time and attendance in one convenient place. The reporting features for cost centers and finance team are outstanding and intuitive to use. Moreover, MicrOpay's ease of use makes it an excellent addition to our arsenal of reliable products that we heavily rely on. Cons The response time of customer service representatives sometimes takes a lot of time, whether you call or write an email. It would be advantageous if a mobile application were provided for employees to effortlessly view their pay slips and other pertinent details. From time to time, information loading can be slow and requires additional patience. Review Source Response from The Access Group March 21, 2023 Hello Edith, Thank you for taking the time to share your feedback with us. We're glad to hear that MicrOpay has become an integral part of your business. I also wanted to let you know that MicrOpay has a cloud-based portal that allows employees to self-service on tasks such as updating personal details, requesting leave, and reviewing pay advice and summaries anytime anywhere. We are looking to constantly improve our products and enhance your experience, keep an eye on our release notes and announcement to stay up-to-date. Thank you for choosing MicrOpay! DM Diane M. Payroll Manager Building Materials Used the software for: 2+ years ### "My thoughts" August 9, 2021 5.0 Pros The system was already here when I started but I have use Micropay products for over 30 years. I find is easy to use, support is always there and I love the training they provide Cons the only area's I not confident in is the report writer and trying to find the information now that the knowledge base has all changed. I guess I don't us the area's enough and no training when the knowledge base and sage city was created Reason for choosing MicrOpay Micropay was already here when I started. I like to work where they have Micropay installed. I would love the opportunity to set up Micropay from the beginning Review Source CP Ciro P. Manager (Finance) Non-Profit Organization Management Used the software for: 2+ years ### "Micropay review" August 3, 2021 5.0 The software does what is supposed to do but I am not happy with the level of reports available and the support provided. Pros The product is easy to use but I don't think we get the full benefit of the software. The support during installation was just the minimum to get going and recently the support is difficult to access. When a user calls support is because he is in a pickle and cannot wait for hours until someone call back. The level of support has decreased since adoption of the software. Cons The reason why we purchased this software was the promise of integrated time sheets and being able to integrate the monthly report into Sage ACCPAC. The time sheets integration was an option that was never made available and the GL integration generates a report that is too cumbersome and difficult to read when posted to the GL. Currently I generate the GL import manually from the costing reports. There should be free webinar and support videos available as a resource to teach area of the software which are not commonly known. Review Source KS Karen S. Finance Manager Program Development Used the software for: 6-12 months ### "Support is TERRIBLE" March 22, 2023 3.0 Overall, bad. Account management during implementation was shocking. Now we are live, we are basically guessing with how to do things and I am sick of calling up and waiting on hold to get any help. Pros ESS is user friendly. Some of the Micropay reports are good (but some are very lacking too). Cons The support is shocking. We were left to basically finish implementation all on our own as our account manager took extended leave & we weren't given a replacement. Now we are live & I am calling your help line every week, waiting half an hour then getting hung up on because there's no one to answer the phone. It is shocking. Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Reason for choosing MicrOpay Because it appeared to be user friendly. Knowing what i know now about your support, i wish i chose ADP. Review Source Response from The Access Group March 30, 2023 Hi Karen, We appreciate your review and are pleased to hear you find our ESS user-friendly. Regarding the implementation, we apologise for the unexpected leave of your account manager and the lack of communication regarding their replacement. We understand how important it is to have a dedicated point of contact throughout the implementation process, and we regret that we were unable to provide this for you. In regards to the ongoing support, we're sorry to hear that you have been experiencing long wait times. We acknowledge that this is not the level of service we strive to provide, and we are working to address the underlying issues and ensure that our support team is better equipped to handle the volume of calls we're receiving. For further assistance please contact your Account Manager or reach out to our Customer Support Team. MH Melinda H. Senior Payroll Coordinator Non-Profit Organization Management Used the software for: 2+ years ### "Great payroll option for payroll professionals" August 16, 2021 4.0 Fantastic reporting for cost centres and financial team, great system to use for payroll professionals looking to be able to perform complex tasks. Pros Love the ability to process multiple pay types with separate advices for an employee per pay run, IQ reports are great plus the option to customise, ability to customise and export the employee grid is fantastic for a lot our statistical reporting, support team always very helpful. Cons Historical leave balance reporting, have resolved this with our own method. Review Source DR Debbie R. Asst Accountant Wholesale Used the software for: 2+ years ### "Keeping pace of payroll with Micropay...way to go" August 9, 2021 5.0 We have been able to fulfill our compliance reporting/payroll/self service portal needs. All staff members have been able to assist in training/support with professionalism and patience for silly questions too! Highly recommend. Pros We needed to upgrade our payroll system especially regarding needs for reporting and access for employee portal. Our sister company had used Micropay so that was a practical reference point. Implementation was ably assisted by Micropay. Their support service is fantastic for both the self service portal and ongoing payroll issues. Knowledgebase provides resources online and their is a dial in service available as well. All bases covered with patience too! We have been able to customise some of our entries and take advantage of training (pre Covid). Cons Can't say that anything has not been supported. We receive updates regularly. Have used STP for a few years as well. Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Reason for choosing MicrOpay We had more control over the processing of our payroll. Review Source EA Effie A. Payroll Manager Machinery Used the software for: 2+ years ### "Great Payroll System " August 3, 2021 4.0 Training to get things started when we implemented system was good Pros Micropay is an efficient and time saving payroll system easy to use. great features that are available and easy to find on system tree. Cons Would be great if there was a mobile app for employees to look at pay slips and other info. Reason for choosing MicrOpay I have used before in other companies I worked for which is why I pushed for it here Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Did not have full control and many errors were made Review Source AD ANJELLA D. Payroll & Accounts Officer Financial Services Used the software for: 2+ years ### "Staff are very helpful" August 3, 2021 5.0 As mentioned, staff are the main attributes of this company followed by the software as this is kept up to date in legislation and information alike, that is great and makes my job a lot easier Pros The integration of the data and easy steps Access have to great staff who are always there to help Cons As with all data integration the parameters need to be checked but mostly for our part it was a check/ audit on all parameters and change Reason for choosing MicrOpay Price, the other company knew the product. Switched from [Ascender Payroll and HCM](https://www.capterra.com/p/77172/PeopleStreme-Performance-Management/) Merging of companies and one of the companies was on Micropay Review Source JR Judy R. Payroll Administrator Broadcast Media Used the software for: 2+ years ### "Micropay review" August 3, 2021 4.0 none at the moment Pros reasonably easy to use great training on Payroll Manager and then the newer versions Cons I realise by retaining the previous years some of the reports can't be customized as previously, but I would like to see the payroll report with more detail on the actual sheet without any creation by the user. eg: number of head, various other leave types listed, similar to the one from the payroll manager system. Alternatives considered [chris 21](https://www.capterra.com/p/38720/chris-21/) Reason for choosing MicrOpay sorry I can't remember the product as have been using Micropay for 30 years. Review Source BB Bonnie B. Payroll Manager Staffing and Recruiting Used the software for: 2+ years ### "Good product, could do with a little tweaking" August 16, 2021 5.0 I have been using it for nearly twelve years and overall I like it, apart from a few little issues as discribed Pros Ease of use, like the back pay function. Have put a few suggestions in but not heard anything so apart from a few things I would like to see, I like it. Cons Not being able to deep dive into cost centres and different projects. I would like to be able to see Pay advice comments somewhere, perhaps on a transaction report so that we can easily pick up adjustments or out of cycle payments, without having to constantly refer to the actual pay advice to see what a pay was for. Also, after EOFY you cannot pull up or resend pay advices but must refer to saved copies which can be time consuming. Reason for choosing MicrOpay n/a Review Source RA Rhonda A. Finance Payroll Officer Insurance Used the software for: 2+ years ### "Micropay Review" August 17, 2021 5.0 Pros Very user friendly and is accurate with tax rates , superannuation & stp reporting. Overall a great product to use for payroll processing. Cons does have some limited functionality re payment of commissions Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.