# Page 2 | MicrOpay Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is MicrOpay the right Payroll solution for you? Explore 40 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/231225/Sage-MicrOpay/reviews

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MicrOpay

4.5 (40)

[View alternatives](https://www.capterra.com/p/231225/Sage-MicrOpay/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of MicrOpay

## Showing most helpful reviews

Showing 26-40 of 40 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JA

Jane A.  
Payroll Manager  
Retail  
Used the software for: 2+ years

### "MicrOpay made easy"

August 3, 2021

5.0

We moved our NZ database as per my recommendations

Pros

Every department within the structure of Sage are extremely helpful and deliver on all accountables. The sale team, privatecloud team and the support team. I would not have been able to implement and deliver jobkeeper payments without their webinars and their in depth instruction manuals on Eknowledge. Easy to use instructions to implement anything are clear and precise.

Cons

There isn't much. The overall product is great. Reporting could drill down a little further.

Reason for choosing MicrOpay

No

Review Source

KJ

Kim J.  
Payroll Manager  
Printing  
Used the software for: 2+ years

### "Micropay - Good Payroll Processing Product"

August 6, 2021

5.0

We have accurate payroll which processes quickly.

Pros

Micropay is easy to use, functional & accurate

Cons

ESS is unreliable after recent upgrade. Employees cannot log in and import of new employee has not worked recently.

Review Source

VP

Vanessa P.  
Payroll and HR Officer  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Sage Micropay"

August 3, 2021

4.0

I like Micropay and am use to it now. Support are wonderful.

Pros

I like the way that it is set out. Support is fab.

Cons

reporting not great and selected items not good enough.

Reason for choosing MicrOpay

Had good reviews and the reports we wanted but this wasn't quite correct once we committed. We are now getting this sorted out by having reports made for us.

Review Source

SD

Sue D.  
Finance Assistant/ Payroll  
Education Management  
Used the software for: 2+ years

### "My experience with Micropay"

August 12, 2021

5.0

I am very happy using Micropay and have found their support line extremely supportive and helpful.

Pros

Micropay is very user friendly and the help line is fantastic. I love the easy access for obtaining multiple reports and I love the ESS system and am pleased we can now have more than 1 user on Micropay at the same time

Cons

Not having access to all reports for the first half of the year once the new tax year has been changed after end of financial year

Review Source

CR

Chandra R.  
Financial Controller  
Airlines/Aviation  
Used the software for: 2+ years

### "BCR review"

August 16, 2021

5.0

having the system for 15 + years speaks for itself as it balances the costs vs benefits

Pros

Like the easy to use features including multi employee timesheets which is quite a useful feature for my company, then the reporting and exports to other softwares especially the enquiry reporting that provides all information required to be filtered

Cons

takes time to learn the full potential of the system

Alternatives considered

[FastTrack360](https://www.capterra.com/p/183002/FastTrack360-Recruitment-Software/)

Reason for choosing MicrOpay

At the time of selecting a system this provided the most optimal benefit vs cost

Review Source

KR

Katherine R.  
Payroll Officer  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Customer Support /Limitation of Leave Entitlements"

August 12, 2021

3.0

I feel that your customer support consultants could be more patient in helping with my queries. They can be sometimes abrupt and get frustrated with me when explaining how some functions work. Some consultants are happy to just send me a link (which sometimes does not explain what I actually require to do my job)on how to make changes to the system or how some functions work.

Pros

It is a very user friendly payroll software system

Cons

Our current HR platform called ENTO does not integrate with Micropay as this would be a major milestone to be achieved. Leave entitlements are limited to only Annual leave, sick leave and long service leave. How the leave is accrued on certain leave reasons. As our business is changing sometimes Micropay does not cater for these changes.

Review Source

CW

Chris W.  
Senior Payroll Officer  
Hospitality  
Used the software for: 1-2 years

### "Micropay - payroll processing"

August 17, 2021

4.0

Overall I find Micropay to be a solid payroll processing platform to cater to most challenges that payroll officers face.

Pros

Overall Micropay is an easy platform to use to pay employees and deliver our responsibilities.

Cons

It would be great that Micropay was more user friendly in relation to its superannuation fund set-up. Multiple sets are required to set new funds up in multiple areas.......it would be beneficial to only go to one area to key in new fund information. Further to this I find the help desk to be slow in reacting to requests and tend to be a bit impersonal.

Reason for choosing MicrOpay

n/a

Review Source

SS

Stephanie S.  
Senior Finance Officer  
Education Management  
Used the software for: 2+ years

### "Great Payroll Product"

August 12, 2021

5.0

Pros

Employee Self Service is great for employees to apply for leave, the product is easy to use

Cons

More variety and detailed reports would be useful

Review Source

CJ

Carmen J.  
Payroll Manager  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Honest answer"

August 12, 2021

5.0

Excellent, easy to use and the customer service easy to talk too if a problem

Pros

The product is easy to use, and the Reports are easy to set up to view in the more suitable way for the Company

Cons

The customization of the columns on the employee view, to much repetitive and the one I would like to view can't be added.

Review Source

JQ

Jane Q.  
payroll officer  
Government Relations  
Used the software for: 2+ years

### "Payroll Officer user review"

August 9, 2021

4.0

Pros

Easy to use. Support available and regular software updates to improve software

Cons

Processing pay increases from a mid week date

Review Source

WC

Wendy C.  
Payroll Officer  
Warehousing  
Used the software for: 2+ years

### "Pros and Cons"

August 9, 2021

4.0

Pros

Easy to use Everyone on the help desk has exceptional knowledge

Cons

no provision for employee history to be stored. Only able to enter a "one week" roster. Very difficult when you have employees on a 9 day fortnight or 19 day month

Review Source

MG

Melissa G.  
Human Resources and Payroll Administrator  
Civil Engineering  
Used the software for: Less than 6 months

### "Melissa Grieve - Micropay"

March 16, 2023

4.0

It has been pleasant. Great information source.

Pros

I like how easy it is to get employee's details and that you can customise grids and make reports.

Cons

That you can't create new reports and add them to the system.

Review Source

Response from The Access Group

March 21, 2023

Hello Melissa, We value your feedback and appreciate your time. We are very glad that you rate MicrOpay so highly for ease of use, customer support, features, functionality and likelihood to recommend. Thank you for using MicrOpay!

CC

Cellina C.  
CFO  
Financial Services  
Used the software for: 2+ years

### "overall good and but would like new ease to use and cloud base solutions"

August 3, 2021

5.0

good

Pros

Stable and reliable. good reputation, ability to include time sheet with CONNX

Cons

too many steps and hard to train new staff

Review Source

CH

CAROL H.  
Senior Payroll Officer  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "FEEDBACK"

August 10, 2021

4.0

Time & attendance integrates with TMS

Pros

User friendly, reporting side very good.

Cons

Needs a report in SAGE to download for WGEA

Review Source

KM

Karen M.  
Financial & Payroll Accountant  
Sports  
Used the software for: 2+ years

### "Stands up to its Reputation"

August 9, 2021

5.0

My experience with MicrOpay has lived up to the high expectation I had of it.

Pros

User friendly interface, easy enough to set up with an exceptionally reliable platform and excellent, ongoing after sales help and support.

Cons

I guess there are cheaper options out there, but I think it is worth the expense.

Review Source

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