# Frill Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Frill Software - reviews, pricing plans, popular comparisons to other Product Roadmap products and more. Source: https://www.capterra.com/p/231258/Frill --- # Frill Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Frill ## What is Frill? Cloud-based solution that helps collect customer feedback and manage product roadmap & announcements. ## What is Frill used for? [Product Roadmap](https://www.capterra.com/product-roadmap-software/) Overall rating Based on 26 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $25 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Frill?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://frill.co&name=Frill) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Frill 4.7 (26) VS. [4.5 (3,661)](https://www.capterra.com/p/136446/Confluence/reviews/) Starting Price $25 Flat Rate, Per Month Starting Price $5.42 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (26) Ease Of Use 4.3 (3,632) Value For Money 4.7 (22) Value For Money 4.3 (2,233) Customer Service 4.7 (23) Customer Service 4.3 (2,122) ## Frill alternatives [4.4 (15,309)](https://www.capterra.com/p/19319/JIRA/reviews/) Starting price $7.91 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.4 (2,883)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars Highest Rated [4.7 (561)](https://www.capterra.com/p/144020/Aha/reviews/) Starting price $59.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.5 (13,544)](https://www.capterra.com/p/184581/Asana-PM/reviews/) Starting price $10.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/231258/Frill/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Collaboration Tools Provides a channel for team members to share media files, communicate, and work together Gantt/Timeline View Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies Prioritization Arrange tasks based on the level of priority or urgency Requirements Management Enables creation, management, and tracking of product requirements & features during product production/development Frill 4 features Provides a channel for team members to share media files, communicate, and work together Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies Arrange tasks based on the level of priority or urgency Enables creation, management, and tracking of product requirements & features during product production/development Get Advice We can help you find the software with the features you need. Features 4.7 (26) 4.7 Based on 26 reviews ## Pricing Value for money 4.7 (22) Free Version Basic $25.00 Flat Rate,Per Month Value for money 4.7 (22) 4.7 Based on 22 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (23) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (23) 4.7 Based on 23 reviews ## User reviews Overall rating 4.7 Based on 26 reviews Filter by rating 5(17) 4(9) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent RJ Rebecca J. Ux Researcher Public Relations and Communications ### "Great Tool but.... " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 May 12, 2023 ... What's totally missing is the possibility to disable comments, or at least have them pre-approved. The problem is, we work with a huge community of people and they are already misusing the comment section for advertisement, which we don't allow. So we have to spend a good daily part in just deleting comments. It would make the tool even better if the option for pre-approving would exist, like the threads already are.But in general, great Tool. Thanks Pros Love the concept and useability for the community to be a part of the whole process The customer service is pretty good, too. Cons No option to disable comments and only have votes. Or at least pre-approved comments would be so helpful. Alternatives considered [Jira](https://www.capterra.com/p/19319/JIRA/) [Trello](https://www.capterra.com/p/211559/Trello/) [Upvoty](https://www.capterra.com/p/190497/Upvoty/) Reasons for choosing Frill Design, simplicity (but didn't check the thing about the comment function before, which is a bit regrettable) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Ahmed Y. Founder and Managing Director Translation and Localization ### "Easy-to-use feedback and roadmap platform" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 July 29, 2022 Pros What I really like the most about Frill is its easy-to-use functionality with an array of features in just one tool. Frill is an excellent option for SaaS companies that need a platform for collecting customer feedback and incorporating it into their roadmaps. Cons Frill's only drawback is that some features require you to upgrade to use them. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Co-Founder and Business Development Information Technology and Services ### "Growing product and simple to use" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 June 27, 2022 Pros Very clean user interface and clear-cut user experience. No confusion when using the dashboard or unnecessary jargons that complicates things. Very smooth experience using Frill. I particularly like the interconnection between ideas, roadmap and announcements, and the team has been moving fast in building new features and improving existing functions. Cons Support only via email, which was slow. No chat support. Kept asking me to send in screen recording instead of checking through the backend. Alternatives considered [Canny](https://www.capterra.com/p/161103/Canny/) Reasons for choosing Frill Canny is expensive. Frill is more affordable for more casual usage. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Annika H. Product Ops Information Technology and Services ### "Couldn't ask for more" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 9, 2021 We recently moved from User Voice to Frill after evaluating 16 other options. It came down to having the right mix of features we needed; embeddable widget, roadmap and ideas forum. Due to peculiarities of our product, we had problems getting the widget to work properly and \[SENSITIVE CONTENT\] and his team worked with our team to resolve the problem, they helped inspect our code to identify an issue and made two releases over a couple of weeks to get us going. Right from the start, Frill has been helpful and responsive and I highly recommend checking them out. I couldn’t ask for better service. Pros I was really looking for a tool with an embeddable widget to replace our existing one and wanted users to be able to review similar ideas before submitting a new one. Frill had all the features I needed and the ones I wanted. They worked with us to get it working due to some legacy issues we have in our app and I could not ask for better service. Cons I have to dig deep to find a con so this is fairly innocuous. I found a spelling error in one of the automated emails - I reported it to Frill Support and it was fixed the next time I saw it. Reasons for choosing Frill A lot, including; Sleekplan, Use Response, Roadmap, User Report, Rapidr, Featurebase, Canny, FeedBear, User Snap, Appzi, FeedbackRig, Usabilla, Nolt, IdeaNote, Acute Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Rejah R. Co-founder Computer & Network Security ### "A must-have for SaaS products with transparent roadmapping and release updates" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 27, 2021 This is a very solid product. And to add to that the team is super helpful. They are always open to feedback and quick to respond to support queries. Frill should be one tool that's definitely in your arsenal. It has got immense value and will help you to build a great relationship with your customers. Pros Frill helps us to collect user feedback, publish our roadmap and maintain our product changelog all-in-one place! The thing I like the most about Frill is its simplicity. The UI and UX are exceptional. It's super easy to get around stuff. And with SSO and white-labelling, everything stays on brand! We also happened to embed the beautiful announcement widget on our dashboard so that our users are always well informed about what's new in the product. Cons There is nothing that's missing on Frill. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Greg P. Director Marketing and Advertising ### "Amazing UI/UX that's a joy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 10, 2021 Pros I love the UI/UX of Frill - I've tried a few roadmap/feature request tools in the past and my favourite by far is Frill. It kind of feels a bit like Notion and I encountered zero bugs. Cons Nothing I can think of for now. The current features are solid and looking forward to future features. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Tang H. Founder Retail ### "Best Feedback Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 13, 2021 I was looking for a tool to collect feedback from customers at an affordable price, Frill helped me solve all of that for a great price. Pros frill.co is a great solution for any marketing team that's trying to get more customer feedback. It's so much easier to stay in touch with what our customers want and what we need to do to improve our products. The interface is really user-friendly and the pricing is really affordable. I'd recommend this product to anyone who needs better feedback! Cons Right now I can't find anything that I don't like Alternatives considered [Beamer](https://www.capterra.com/p/230781/Beamer/) [AnnounceKit](https://www.capterra.com/p/190137/AnnounceKit/) Reasons for choosing Frill Frill has all the features that other tools have with a better price and a better user interface Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Tobin K. Marketing Consultant Marketing and Advertising ### "Great for feature suggestions, roadmaps etc" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 13, 2021 Pros Mainly, the UI and UX are amazing, which makes me opt Frill compared to other alternatives. The response from the team is great and spontaneous. Also, the speed at which the features are built is fast. Cons More tutorials need to be made and a tour of the platform is needed when signing up for the first time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LK Luis K. Web Developer Information Technology and Services ### "Excellent!!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 August 13, 2021 Pros i've try the triall and very easy to use, especially for my clients on developing their website Cons make it official plugin for wordpress for trust Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AK Avinash K. Business Owner Marketing and Advertising ### "Amazing Product Idea/Feedback Tool." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 27, 2021 There's almost no loading time at all once you're on any individual roadmap, idea board, or update announcements. The tool is beautiful, simple to understand and use. Pros Polished UI and works like a charm. Everything was clean and minimal just like what I prefer. Cons No customized email address. There is a lot of room to grow. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/231258/Frill/reviews/) Popular comparisons [Confluence vs Frill](https://www.capterra.com/compare/136446-231258/Confluence-vs-Frill)[Jira vs Frill](https://www.capterra.com/compare/19319-231258/JIRA-vs-Frill) [Notion vs Frill](https://www.capterra.com/compare/186596-231258/Notion-vs-Frill)[Wrike vs Frill](https://www.capterra.com/compare/76113-231258/Wrike-vs-Frill)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. 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