# DLS Financials Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is DLS Financials the right Loan Servicing solution for you? Explore 15 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/231274/DLS-Financials/reviews

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DLS Financials

4.8 (15)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of DLS Financials

Ease of use

4.9

Customer Service

4.9

## Showing most helpful reviews

Showing 1-15 of 15 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

NM

Nancy M.  
Cash Manager  
Religious Institutions  
Used the software for: 1-2 years

### "DLS works great"

August 22, 2023

4.0

Good experience with DLS. Support is very responsive and rarely needed! I especially like that it is so easy to learn and use. It is not overly complicated. It tracks hundreds of savings deposit accounts and loans and does it well. It does not try to be an "everything" product.

Pros

DLS is user-friendly. It is easy to learn and entries are quick. It also fully integrates with our accounting system. Tracks loan and savings balances. The statements are clear and straight-forward; easy both to generate and to understand.

Cons

The user manual could be improved. But thankfully the support is great and knowledgeable.

Review Source

JB

Jeannette B.  
Director of Diocesan Finance  
Religious Institutions  
Used the software for: 2+ years

### "Excellent Software for a Good Price"

June 7, 2021

4.0

Overall, I am very satisfied with DLS. I don't give it much thought which is a good thing because it allows me to do my job with no hassles. Also, whenever I have a question or a problem (which is rare), customer support gets back to me within an hour of my text.

Pros

We have 135 parishes and many of them have savings accounts and loans with us. There are many transactions weekly. This software enables us to accurately track all of these transactions, calculate interest, estimate loan payoffs and run reports with ease. I never had "formal" training on it when I started and it is very easy to pick up. Plus it doesn't cost an arm and a leg.

Cons

I don't really have any complaints. Their are preformatted reports and sometimes I wish I could customize them more to my liking, HOWEVER that doesn't hamper me in any way.

Review Source

Response from The Computer Department

June 9, 2021

While there is no direct way for a client to modify a report, there are two ways that a client can get it done. First by just asking for us to make a copy of the report and modify it for them. The second is that if a client has the knowledge of MS Access, they can connect to the data and write their own reports program for their own custom reports. We are always here to help in either case!

LG

Loretta G.  
Assistant Director of Parish Revolving Fund  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Ass. Director of PRF"

June 9, 2021

5.0

With DLS Financials we are able to provide or parishes with excellent/ reliable banking needs. the interface with our accounting department allows us produce our company financial report with ease.

Pros

DLS id easy to use. The computer Department Inc, has made many updated enhancements to the software over the years. We converted to DLS on 2003. We have had little to no issues. When we do have an issues , The programmer quickly resolves it. If we have a need for a special report , they add or create it for us with no problems.

Cons

I would be nice If DLS allows you to filter reports within parishes without choosing parish by parish. i.e. general operations account for all parishes. ( however this can still be done by exporting the report to excel)

Reason for choosing DLS Financials

n/a

Review Source

Response from The Computer Department

June 11, 2021

In order to get a specific type of an account within a location, you need to create an account classification, category, or restriction and assign it to the accounts. Then in reports, set the filters for those classifications, categories, or restrictions.

TB

Theresa B.  
Sr. Accountant  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Very Satisfied"

June 9, 2021

5.0

My overall experience has been very good. It is very user friendly and I find it is easy to train someone when needed. If I do have any issues that I cannot rectify myself I am able to call tech support and they are always available to assist me.

Pros

That is very easy to maneuver. Adding new locations and accounts can be done with ease. If a mistake is made I can call tech support to unpost so that I can correct the error.

Cons

The least thing I do not like about the software that some things that need to be changed after entering the information has to be deleted and re-entered again. Example if I set up an account to be a 12 month CD and once I save it and I realized I set up a 24 month CD in error. I cannot go and change it instead I have to delete and start over.

Reason for choosing DLS Financials

As it was the perfect product for the needs of our Parishes, Cemeteries and Schools to keep track of their deposits and loans.

Review Source

NB

Nicolas B.  
Controller  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Value for your money!"

June 15, 2021

4.0

Everything we need to run our Banking & Loan System DLS offers us. Not only is it cost affect, but customer service goes above and beyond to really attend to all of our questions or issues. Implementation was smoot and it is compatible with our current accounting software Microsoft Office Dynamics.

Pros

DLS is very user friendly and beneficial to our Catholic Diocesan needs. Not only is it cost affect, which is a major factor when choosing vendors for us, but they are able to attend to all of our needs and exceptions that we have. DLS interacts well with our current accounting software Microsoft Great Plains.

Cons

There are no additional features that we are looking for that DLS doesn't offer.

Review Source

JC

Joseph C.  
Business Manager  
Religious Institutions  
Used the software for: 2+ years

### "On DLS Financials Comments"

June 9, 2021

5.0

Very happy with our decision to go with DLS.

Pros

DLS is a very friendly product to use and is very forgiving! Remote users can check balances and activity and don't have to call the admin. offices for their balances! Program is always maintained with current helpful features and up to date programing. Customer service help is great, issues usually resolved on the first call. Good interface on accounting packages.

Cons

None at this time. We have been using for over 10 years and none to speak of.

Reason for choosing DLS Financials

Interviewed other users of product for their experience.

Review Source

KM

Kevin M.  
Controller  
Non-Profit Organization Management  
Used the software for: 2+ years

### "DLS for Church Management"

January 18, 2023

5.0

Pros

I like how easy it is to use and how many different types of reports you can run to filter the information that you need.We are able to easily keep track of parish and school's money while reconciling it to our accounting software.

Cons

I would like to be able to import loan transactions into DLS.

Review Source

AM

Annamarie M.  
AR Accountant  
Religious Institutions  
Used the software for: 2+ years

### "Easy to use with excellent one-on-one technical support"

June 11, 2021

5.0

Tech support is knowledgeable and very responsive. They are cheerful and helpful. Issues get resolved in one phone call.

Pros

The product is easy to use and intuitive -- from posting a transaction to reversing an error, editing, and month end close. Reports are clear and there are many to choose from.

Cons

We are using a temporary accounting program that does not integrate with DLS

Review Source

CL

Chuck L.  
Director of Finance  
Non-Profit Organization Management  
Used the software for: 2+ years

### "DLS Financials is a software system you need to check out"

June 7, 2021

5.0

Pros

The software is easy to use and many of the functions are very intuitive. Customer service is excellent. Any concerns or suggestions are researched and any issues are taken care of immediately. The bank data interface with the DLS program is a seamless operation.

Cons

At this time I do not have any cons on the system.

Review Source

CF

Cathy F.  
Controller  
Financial Services  
Used the software for: 2+ years

### "Great Software"

June 11, 2021

5.0

Pros

We use DLS for our Diocesan Savings and Loan Fund and have been very pleased with the use of the software and the customer support that we have received from The Computer Department.

Cons

I have not found anything that I don't like about the software.

Review Source

PM

Patricia M.  
Corporate Controller  
Religious Institutions  
Used the software for: 2+ years

### "Can't imagine using another product"

June 9, 2021

5.0

We currently use DLS to manage Deposit and Loans for over 100 locations and have since 2005. The program has allowed us to eliminate archaic, manual transactions.

Pros

The software is intuitive and easy to use. There are so many features available that it fulfills our organization's needs perfectly.

Cons

I have encountered one or two features, such as pre-designed letters, that cannot be altered or changed to better suit our needs. Fortunately, there are always other options provided that work just as well.

Review Source

Response from The Computer Department

June 11, 2021

Requests for alternate versions of letters and reports can always be added to the program by the vendor. There is also a letter function that will work with MS Word's mail merge feature to create letters, contracts, and other documents.

MP

Matthew P.  
Director of Banking & Investments  
Religious Institutions  
Used the software for: 2+ years

### "Great product; a good match for us"

June 10, 2021

5.0

Very positive; a huge improvement over prior procedures and product.

Pros

This is user friendly, and if there is an issue the support team addresses it quickly.

Cons

I generally have no issues with this; maybe interfacing with other products?

Reason for choosing DLS Financials

It worked well for what we do.

Review Source

DH

Darci H.  
Controller  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Customer Service is top notch!"

June 7, 2021

5.0

Pros

Prior to DLS, we were using a very old DOS product, which was both cumbersome and time consuming. DLS makes it very easy for us to run our Savings and Loan program and be able to pull reports that make sense and get our customers the information they need. The best thing about DLS is the customer service, \[SENSITIVE CONTENT HIDDEN\] is generally always available to resolve any issues that come up, even beyond traditional office hours.

Cons

I would like to be able to chose a time period other than full months, but not a deal breaker.

Review Source

KS

Kevin S.  
Comptroller  
Religious Institutions  
Used the software for: 2+ years

### "Best Value"

June 7, 2021

5.0

Pros

We appreciate that our parishes has 24/7 access to their account balances.

Cons

No cons with this software as it does the job well.

Review Source

SC

Stephen C.  
Controller  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Great software"

August 25, 2023

5.0

Solid software that serves our archdiocese very well.

Pros

Easy to use and the reporting works very well, at a reasonable price.

Cons

The software serves our needs and nothing in particular that doesn't work well for us

Reason for choosing DLS Financials

Cost and ease of use

Review Source

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