--- title: "Optimize Health Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Optimize Health Software - reviews, pricing plans, popular comparisons to other Remote Patient Monitoring products and more." source_url: "https://www.capterra.com/p/231278/optimizehealth/" page_type: "product" language: "en" --- # Optimize Health Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 6, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Optimize Health ## What is Optimize Health? Optimize Health, an Inc. 5000, provides a highly customizable HITRUST certified remote care platform that effortlessly connects patients, healthcare providers, and care teams. Get real-time data on patient adherence and vital readings, gain insights on monthly revenue, and stay in touch with patients in any necessary scenario through secure two-way SMS and calls all in one platform. Suitable for remote patient monitoring (RPM), chronic care management (CCM), and principal care management (PCM). ## What is Optimize Health used for? [Remote Patient Monitoring](https://www.capterra.com/remote-patient-monitoring-software/)[Patient Engagement](https://www.capterra.com/patient-engagement-software/) Overall rating Based on 11 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Optimize Health?[Manage this product listing](https://www.g2.com/products/optimize-health-rpm/claim_requests/new?auto=true) ## Optimize Health Overview Updated September 2026 AI summary Optimize Health offers cloud-based remote patient monitoring and patient engagement tools for small businesses. The platform integrates monitoring devices, manages patient records, and supports virtual visits, reminders, and patient questionnaires. Additional features include a dashboard and mobile payments, with HIPAA compliance and data import/export capabilities supporting secure and efficient patient management in healthcare settings. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Optimize Health 4.5 (11) VS. [### ModMed](https://www.capterra.com/p/124590/EMA/) [4.5 (566)](https://www.capterra.com/p/124590/EMA/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (11) Ease Of Use 4.6 (566) Value For Money 4.3 (9) Value For Money 4.3 (447) Customer Service 4.0 (11) Customer Service 4.3 (555) ## Optimize Health alternatives [Carepatron](https://www.capterra.com/p/195467/Care-Patron/) [4.4 (859)](https://www.capterra.com/p/195467/Care-Patron/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/195467/Care-Patron/) Highest Rated [DocVilla](https://www.capterra.com/p/203619/DocVilla/) [5.0 (74)](https://www.capterra.com/p/203619/DocVilla/reviews/) Starting price $100.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/203619/DocVilla/) [Review Wave](https://www.capterra.com/p/157424/Review-Wave/) [4.7 (70)](https://www.capterra.com/p/157424/Review-Wave/reviews/) Starting price $299.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/157424/Review-Wave/) [CheckinAsyst](https://www.capterra.com/p/232243/CheckinAsyst/) [4.4 (47)](https://www.capterra.com/p/232243/CheckinAsyst/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/232243/CheckinAsyst/) [View all alternatives](https://www.capterra.com/p/231278/optimizehealth/alternatives/) ## FAQs about Optimize Health Overview ### Which roles and teams benefit most from Optimize Health? Optimize Health is most used by clinical care teams, practice administrators, and operations leaders managing remote patient monitoring programs. Nurses, care managers, and clinical directors use it to track patient data and support follow-up, while practice managers, office administrators, and revenue cycle staff rely on it for program coordination, documentation, and billing workflows. Answer based on 11 reviews Overview ### What company size and industries is Optimize Health built for? Optimize Health is built for small healthcare organizations, with 100% of reviewers from small businesses and 45% in hospital and health care. It also serves medical practices at 36% and health, wellness and fitness organizations at 9%, especially for remote patient monitoring used by 85% of reviewers. Answer based on 11 reviews Features and Usability ### What are the key features of Optimize Health? Optimize Health offers onboarding, patient and appointment scheduling, care plan management, and patient portal tools. It also includes remote monitoring, real-time notifications, charting, reporting and analytics, billing and invoicing, e-prescribing, HIPAA compliant access, and multi-channel communication through SMS messaging, chat, and video visits. Getting Started and Support ### What training and onboarding options does Optimize Health offer? Optimize Health provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online options support guided instruction, webinars cover shared learning sessions, documentation offers written reference material, and videos provide self-paced review. Getting Started and Support ### What customer support options does Optimize Health offer? Optimize Health provides email/help desk, FAQ/forum, knowledge base, and phone support. These channels give users direct contact and self-service help for common questions and setup needs. ## Features AI summary Based on 77 Remote Patient Monitoring reviews Capterra reviewers point to these as the top priorities when choosing remote patient monitoring software: - **Patient Engagement** (**58%** of reviewers rated this feature as critical) - **HIPAA Compliant** (**50%**) - **Patient Portal** (**64%**) Optimize Health supports all three features that buyers rate most highly: **Patient Engagement**, **HIPAA Compliant**, and **Patient Portal**. Together, these capabilities help providers keep patients involved in their care, protect sensitive health information, and give patients easy access to their health data, allowing teams to improve communication, support ongoing monitoring, and deliver more consistent care. Patient Engagement 4.5 (8) 12.50% of 8 reviewers that rated this feature as important or highly important Allows medical providers to engage patients in a variety of ways to ensure their health. HIPAA Compliant 4.9 (8) 12.50% of 8 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Patient Records Management 4.4 (7) 28.57% of 7 reviewers that rated this feature as important or highly important Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Data Import/Export 4.0 (10) 20.00% of 10 reviewers that rated this feature as important or highly important Import and export data to and from software applications Monitoring Device Integration 4.3 (7) 28.57% of 7 reviewers that rated this feature as important or highly important Allows medical providers to integrate with remote devices of many kinds in order to monitor patients. Dashboard 4.0 (7) 14.29% of 7 reviewers that rated this feature as important or highly important Assembly of graphs and charts for visualizing and tracking statistics/metrics Optimize Health 50 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Care Plan Management: Manage the treatment plan and coordination between care providers and patients with special health care needs - Chat/Messaging: Communicate using direct chat or messages within the system - Claims Management: Process of submitting and following up on claims with insurance companies - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Customizable Reports: Alter the layout and content of reports - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Historical Reporting: Information, data and reports that are being tracked over time - Live Chat: Ability to chat online in real time - Messaging: Communicate using messages within the system - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Mobile Payments: Clients can submit payments via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Monitoring Device Integration: Allows medical providers to integrate with remote devices of many kinds in order to monitor patients. - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Language: Manage and support multiple languages - Multi-Location: Manage and support multiple locations - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Patient Education: Educational and medical resources that are delivered to patients online - Patient Engagement: Allows medical providers to engage patients in a variety of ways to ensure their health. - Patient Intake: Patients can register for appointments in advance online - Patient Monitoring: Observing and tracking a patient's health status, condition, and wellbeing - Patient Questionnaires: Allows medical providers to conduct surveys with their patients remotely to gauge a patient's health. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Records Management: Ability to record, store, update, and retrieve information - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Remote Monitoring & Management: Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Scheduling: Plan availability and assign specific time slots for tasks and resources - Secure Login: At least a username and password is required to access the system - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Status Tracking: Track the status over time for a request, process, asset, or transaction - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 3.8 (11) 3.8 Based on 11 reviews ## Pricing Value for money 4.3 (9) ### Starting price Free trial not available Value for money 4.3 (9) 4.3 Based on 9 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (11) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (11) 4.0 Based on 11 reviews ## User reviews Overall rating 4.5 Based on 11 reviews Filter by rating 5(5) 4(6) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent DB Destiny B. Director of Clinical Services Hospital & Health Care ### "My Review for Optimize" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 2.0 2.0 Likelihood to Recommend 9/10 April 28, 2023 Good Pros The ability to customize material. This is important for our population we serve and it helps get the word out Cons Customer service response sometimes goes from days to weeks, can definitely be improved Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TE Tamela E. Administrator of Optimize Blood Pressure Program Medical Practice ### "The good, the bad and the still being worked on ." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 April 24, 2023 It is a good concept to monitor Pt's BP's and be able to stay in contact with Pt's without the need for them to have frequent office visits. Dr.'s and Providers are able to manage some of this care by phone via myself and staff. Pros I like the ability to track and monitor our Pt's BP's daily. It is helpful in the management of their health and medications with Pt's need to come in to the clinic frequently. I call Pt's and have contact with them multiple times monthly, so the Provider knows how his patients are doing when they are not in the clinic. Cons Tracking the # of readings each month has changed on this new site and that is not as user friendly for my tracking monthly purposes. I have sent messages to Optimize about the following, however none of these issues have been resolved as to date: Multiple areas to put notes in is not an easy flow. I do a lot of coping and pasting my notes. I know that I was told when I add a note in the green box, under messages it would save and go into the PDF. It does not. I have a patient that there is an issue that he has 493 readings and I am unable to mark as reviewed, this has not been resolved. I have a Pt who for whatever reason I cannot view his readings unless I click on the (3 dots by the last 30 days readings) to view details page, then I can look at readings and mark as reviewed. Just seems they rolled out the program before they worked out all the details. Alternatives considered [Saludtools](https://www.capterra.com/p/248432/Saludtools/) [Event Cadence](https://www.capterra.com/p/215564/Cadence/) Reasons for choosing Optimize Health Our Manager states their sales pitch was better and more convincing for BP care and our ability to control our Patient's. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AC audrey C. Care Manager Hospital & Health Care ### "Remote Patient Monitoring " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 April 19, 2023 There is definitely room for improvement but once the kinks are worked out I'm sure it will run just fine. Pros Once the patient takes their blood pressure their readings are in the system within seconds. Cons With the new platform we are unable to re-enroll patients. We have to contact customer support for the IMEI number to reattach the blood pressure machine to the patient. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RM Ref M. Administrator Hospital & Health Care ### "Good program, but creates cashflow challenges for SMEs." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 April 17, 2023 Pros Great customer support, the staff was always available to help and guide us through any issues. Cons The business model leaves the customer at risk while confronting cashflow challenges. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Director of Business Operations Health, Wellness and Fitness ### "Loving it but some refinement is needed" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 16, 2023 Pros It user friendly and the user interface is great. Patient information is ease to find and track. Cons The reporting features need a little work and the need to be able to use other devices besides smartmeter. Tracking employees in the system would also be a nice addition Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AM Amanda M. Revenue Cycle Specialist Medical Devices ### "Good Information for Doctors/ Pain for Patients" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 April 14, 2023 Pros The doctors like to have the BP readings with the patient in their own environment. Cons Billing difficulties, coverage of insurance is deceptive for patients and refilling claims to insurance companies. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DH DaShanda H. LPN Hospital & Health Care ### "Provider Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 14, 2023 Each team and department of the Optimize Health company has been very helpful in helping our agency set up as well as continue to expand. We are pleased to also have monthly/semi-monthly meetings/trainings to touch base. Pros Our agency works with many individuals who are non-verbal and who's care is up to the staff, having these devices for our patients aids in gathering factual data to support the patient as opposed to relying on multiple staff reports- which can sometimes be inaccurate. Cons The new format does not take away the unenrolled patients without filter use. If the patient is unenrolled, they should be completely deleted from the Optimize Health site - is this a HIPPA concern?? Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BP Bonnie P. LPN Medical Practice ### "New to Optimize " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 April 12, 2023 Everything seems to be going good, just ready to get all ours pts onboarded. Pros I love that Optimize reviews our pts blood pressure reading and notifies us if we need to contact pt. It makes it so much easier with them looking at this info for us. Cons Seems to be going slower than we had expected on onboarding our pts. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DB Donna B. Office Manager Medical Practice ### "The best option to initiate new monitoring technology for a small practice" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 12, 2023 As we are exploring options in what technology can assist with, Optimize has been an outstanding partner. We have has patients benefit greatly from the data so the providers can suggest options of medication adjustments, follow up exams for sleep apnea issues, and utilize the results to show patients that blood pressure is only a piece of the overall wellness goal. Pros With our challenges in staffing these days, the ability of Optimize Health to integrate and partner with this program allows the details insurance companies require along with the personal touch our practice is known for. We are a family practice that emphasizes family. We want our patients to feel valued and that the providers are always looking out for their best interests. With this program providers are able to utilize the data received to help assist in patient care from encouraging them to explore reasons why their results are what they are. It is a piece of the puzzle in their health and they feel they are participating in the process. Cons The invoicing from Optimize is a little clunky and not very clear. Our support is very helpful on breaking this down for us but it would be nice to have that breakdown before hand. It may also be part of the learning curve with the new system, so please take this with a grain of salt... Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. TC Tiffany C. Practice Manager Medical Practice ### "Amazing roll out and services." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 11, 2023 Absolutely amazing Pros The whole roll out was so easy. I felt like all of this was too good to be true, but found that it is every thing I was promised. Cons I have zero complaints, except.... I did not do this sooner. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/231278/optimizehealth/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.