# Optimize Health Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Optimize Health the right Remote Patient Monitoring solution for you? Explore 11 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/231278/optimizehealth/reviews --- Optimize Health 4.5 (11) [View alternatives](https://www.capterra.com/p/231278/optimizehealth/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Optimize Health Ease of use 4.1 Customer Service 4.0 ## Showing most helpful reviews Showing 1-11 of 11 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Physician/Practice Partner Hospital & Health Care Used the software for: 2+ years ### "Amazing Health Tech Company!" April 11, 2023 5.0 Pros Optimize Health has felt like a partner we have always been looking for but could never find. They have been responsive, caring, and understand that patient care always comes first. The features are built around patient care and to provide support to the doctors. No unnecessary buttons or extra steps in using the software. Highly highly recommend!! Cons Price is more compared to competitors at times but felt like it was worth it in the long run. Review Source DB Donna B. Office Manager Medical Practice Used the software for: 6-12 months ### "The best option to initiate new monitoring technology for a small practice" April 12, 2023 5.0 As we are exploring options in what technology can assist with, Optimize has been an outstanding partner. We have has patients benefit greatly from the data so the providers can suggest options of medication adjustments, follow up exams for sleep apnea issues, and utilize the results to show patients that blood pressure is only a piece of the overall wellness goal. Pros With our challenges in staffing these days, the ability of Optimize Health to integrate and partner with this program allows the details insurance companies require along with the personal touch our practice is known for. We are a family practice that emphasizes family. We want our patients to feel valued and that the providers are always looking out for their best interests. With this program providers are able to utilize the data received to help assist in patient care from encouraging them to explore reasons why their results are what they are. It is a piece of the puzzle in their health and they feel they are participating in the process. Cons The invoicing from Optimize is a little clunky and not very clear. Our support is very helpful on breaking this down for us but it would be nice to have that breakdown before hand. It may also be part of the learning curve with the new system, so please take this with a grain of salt... Review Source TE Tamela E. Administrator of Optimize Blood Pressure Program Medical Practice Used the software for: 1-2 years ### "The good, the bad and the still being worked on ." April 24, 2023 4.0 It is a good concept to monitor Pt's BP's and be able to stay in contact with Pt's without the need for them to have frequent office visits. Dr.'s and Providers are able to manage some of this care by phone via myself and staff. Pros I like the ability to track and monitor our Pt's BP's daily. It is helpful in the management of their health and medications with Pt's need to come in to the clinic frequently. I call Pt's and have contact with them multiple times monthly, so the Provider knows how his patients are doing when they are not in the clinic. Cons Tracking the # of readings each month has changed on this new site and that is not as user friendly for my tracking monthly purposes. I have sent messages to Optimize about the following, however none of these issues have been resolved as to date: Multiple areas to put notes in is not an easy flow. I do a lot of coping and pasting my notes. I know that I was told when I add a note in the green box, under messages it would save and go into the PDF. It does not. I have a patient that there is an issue that he has 493 readings and I am unable to mark as reviewed, this has not been resolved. I have a Pt who for whatever reason I cannot view his readings unless I click on the (3 dots by the last 30 days readings) to view details page, then I can look at readings and mark as reviewed. Just seems they rolled out the program before they worked out all the details. Alternatives considered [Saludtools](https://www.capterra.com/p/248432/Saludtools/)[Cadence](https://www.capterra.com/p/215564/Cadence/) Reason for choosing Optimize Health Our Manager states their sales pitch was better and more convincing for BP care and our ability to control our Patient's. Review Source DH DaShanda H. LPN Hospital & Health Care Used the software for: 1-2 years ### "Provider Review" April 14, 2023 5.0 Each team and department of the Optimize Health company has been very helpful in helping our agency set up as well as continue to expand. We are pleased to also have monthly/semi-monthly meetings/trainings to touch base. Pros Our agency works with many individuals who are non-verbal and who's care is up to the staff, having these devices for our patients aids in gathering factual data to support the patient as opposed to relying on multiple staff reports- which can sometimes be inaccurate. Cons The new format does not take away the unenrolled patients without filter use. If the patient is unenrolled, they should be completely deleted from the Optimize Health site - is this a HIPPA concern?? Review Source VR Verified Reviewer Director of Business Operations Health, Wellness and Fitness Used the software for: 1-2 years ### "Loving it but some refinement is needed" April 16, 2023 4.0 Pros It user friendly and the user interface is great. Patient information is ease to find and track. Cons The reporting features need a little work and the need to be able to use other devices besides smartmeter. Tracking employees in the system would also be a nice addition Review Source aC audrey C. Care Manager Hospital & Health Care Used the software for: 1-2 years ### "Remote Patient Monitoring " April 19, 2023 4.0 There is definitely room for improvement but once the kinks are worked out I'm sure it will run just fine. Pros Once the patient takes their blood pressure their readings are in the system within seconds. Cons With the new platform we are unable to re-enroll patients. We have to contact customer support for the IMEI number to reattach the blood pressure machine to the patient. Review Source BP Bonnie P. LPN Medical Practice Used the software for: Less than 6 months ### "New to Optimize " April 12, 2023 4.0 Everything seems to be going good, just ready to get all ours pts onboarded. Pros I love that Optimize reviews our pts blood pressure reading and notifies us if we need to contact pt. It makes it so much easier with them looking at this info for us. Cons Seems to be going slower than we had expected on onboarding our pts. Review Source DB Destiny B. Director of Clinical Services Hospital & Health Care Used the software for: 6-12 months ### "My Review for Optimize" April 28, 2023 5.0 Good Pros The ability to customize material. This is important for our population we serve and it helps get the word out Cons Customer service response sometimes goes from days to weeks, can definitely be improved Review Source TC Tiffany C. Practice Manager Medical Practice Used the software for: Less than 6 months ### "Amazing roll out and services." April 11, 2023 5.0 Absolutely amazing Pros The whole roll out was so easy. I felt like all of this was too good to be true, but found that it is every thing I was promised. Cons I have zero complaints, except.... I did not do this sooner. Review Source AM Amanda M. Revenue Cycle Specialist Medical Devices Used the software for: 6-12 months ### "Good Information for Doctors/ Pain for Patients" April 14, 2023 4.0 Pros The doctors like to have the BP readings with the patient in their own environment. Cons Billing difficulties, coverage of insurance is deceptive for patients and refilling claims to insurance companies. Review Source RM Ref M. Administrator Hospital & Health Care Used the software for: Less than 6 months ### "Good program, but creates cashflow challenges for SMEs." April 17, 2023 4.0 Pros Great customer support, the staff was always available to help and guide us through any issues. Cons The business model leaves the customer at risk while confronting cashflow challenges. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.