---
title: "Zoho Billing Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Zoho Billing Software - reviews, pricing plans, popular comparisons to other Subscription Management products and more."
source_url: "https://www.capterra.com/p/231293/Zoho-Subscriptions/"
page_type: "product"
language: "en"
---

# 

 Zoho Billing Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Zoho Billing

## What is Zoho Billing?

With Zoho Billing, you can create, manage, pause, cancel, reactivate, or extend subscriptions with a single click. You can handle upgrades, and downgrades at any point in the billing cycle.

## What is Zoho Billing used for?

[Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/)[Subscription Management](https://www.capterra.com/subscription-management-software/)[Payment Processing](https://www.capterra.com/payment-processing-software/)

Top alternative

Featured

Overall rating

Based on 107 user reviews

Reviews sentiment

Positive

96%

Neutral

2%

Negative

2%

Starting price

$29

Other, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Zoho Billing?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.zoho.com/&name=Zoho Billing)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Zoho Billing

4.5 (107)

VS.

[4.4 (3,317)](https://www.capterra.com/p/120109/Xero/reviews/)

Starting Price

$29

Other, Per Month

Starting Price

$25

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (101)

Ease Of Use

4.4 (26,561)

Value For Money

4.4 (92)

Value For Money

4.2 (20,405)

Customer Service

4.1 (88)

Customer Service

4.0 (20,662)

## Zoho Billing alternatives

Highest Rated

[4.7 (823)](https://www.capterra.com/p/163114/Zoho-Invoice/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.6 (1,474)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.2 (2,062)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[PayPal](https://www.capterra.com/p/207944/PayPal/)

[4.6 (26,583)](https://www.capterra.com/p/207944/PayPal/reviews/)

Starting price

$0.29

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/231293/Zoho-Subscriptions/alternatives/)

## FAQs about Zoho Billing

Overview

### What problems does Zoho Billing solve?

Zoho Billing solves manual recurring invoicing, missed renewals, payment reconciliation errors, and scattered subscription records by automating billing, reminders, retries, refunds, and customer self-service updates. Finance teams, SaaS operators, agencies, and small to midsize businesses benefit most, especially when syncing subscriptions with Zoho CRM, Books, and multiple payment processors.

Answer based on 81 reviews

Overview

### Which roles and teams benefit most from Zoho Billing?

Zoho Billing is most used by business owners, executives, finance leaders, and operations managers who need recurring billing, invoice tracking, and revenue visibility. Finance teams use it to streamline invoicing and payment collection, while directors and managers rely on it to monitor subscriptions, reduce manual admin, and support customer account workflows.

Answer based on 101 reviews

Talk to an expert

### More questions?

Ask our experts

Overview

### What company size and industries is Zoho Billing built for?

Zoho Billing is built primarily for small businesses, which make up 90% of reviewers, especially in Information Technology and Services at 19%. It is intended for SMEs and also supports midsize and enterprise companies, each at 5%, with additional fit in Computer Software at 15% and Marketing and Advertising at 8%.

Answer based on 107 reviews

Features and Usability

### What are the key features of Zoho Billing?

Zoho Billing includes core billing and invoicing tools like recurring invoicing, subscription management, invoice creation, and payment processing. Differentiating features include subscription plan management with add-ons and discounts, dunning management with payment reminders and retries, customer portal access, and integrations with Zoho Books, Zoho CRM, and payment gateways.

Answer based on 60 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Zoho Billing starts at $29 per month for the Standard Plan, built for one-time billing, and the $69 Premium Plan adds subscription billing. A free trial is available. Standard includes up to 3 users, while Premium supports up to 10 users, with 24/5 expert support on both plans.

Answer based on 9 reviews

Integrations

### Which third-party tools and platforms does Zoho Billing integrate with?

Zoho Billing integrates with Zoho CRM, Zoho Books, CSG Forte, authorize.net, Fleetable, and Zoho WorkDrive, with reviewer-confirmed connections centered on CRM, accounting, payments, and document storage. It also supports over 20 integrations from its catalog, including Stripe, PayPal, Slack, Google Drive, and Zapier.

Answer based on 28 reviews

Getting Started and Support

### What training and onboarding options does Zoho Billing offer?

Zoho Billing provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided learning, while documentation offers written reference material and videos provide self-paced walkthroughs of key features and setup steps.

Answer based on 6 reviews

Getting Started and Support

### What customer support options does Zoho Billing offer, and how do users rate the experience?

Zoho Billing offers email/help desk, phone support, chat, a knowledge base, and FAQ/forum resources. Users often describe support as helpful, responsive, and easy to reach, especially by phone and in-app chat. Some reviewers, however, mention longer wait times, slower urgent responses, and occasional delays in technical follow-up.

Answer based on 43 reviews

User interface

### Is Zoho Billing easy to use?

Zoho Billing offers a clean interface that makes subscription billing, invoicing, and plan management easy for many teams. Small businesses and Zoho ecosystem users often find navigation straightforward, while some new users face a steeper setup process, hidden features, and limited customization in parts of the admin and customer-facing experience.

Answer based on 23 reviews

## Features

AI summary

Based on 736 Subscription Management reviews

Capterra data shows that buyers of subscription management software rank the following features as their top priorities:

-   **Credit Card Processing** (**67%** of reviewers rated this feature as critical)
-   **Recurring/Subscription Billing** (**67%**)
-   **Subscription Plan Management** (**66%**)

Zoho Billing supports all three features that reviewers rate highest: Credit Card Processing, Recurring/Subscription Billing, and Subscription Plan Management. Together, these capabilities help businesses process payments reliably, manage ongoing billing cycles, and handle plan changes with less manual work, allowing teams to maintain consistent revenue operations and serve subscribers more efficiently.

Credit Card Processing

5.0 (2)

150.00% of 2 reviewers that rated this feature as important or highly important

Accept and process credit card transactions

Recurring/Subscription Billing

4.3 (12)

75.00% of 12 reviewers that rated this feature as important or highly important

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Subscription Plan Management

4.3 (8)

87.50% of 8 reviewers that rated this feature as important or highly important

Manage the subscription plans of all active members

Cancellation Management

4.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Allow customers to cancel their subscription remotely.

Online Invoicing

4.8 (11)

90.91% of 11 reviewers that rated this feature as important or highly important

Create, send, and view electronic invoices

Invoice Processing

5.0 (10)

90.00% of 10 reviewers that rated this feature as important or highly important

Creation, processing, verification, and execution of invoices till the payment is made

Zoho Billing 90 features

### All Features
- Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
- Accounting Integration: Integrate with a third-party accounting system
- ACH Payment Processing: Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Approval Workflow: Route documents and other data through one or more stakeholders for review and approval
- Billable & Non-Billable Hours: Track billable hours and/or non-billable expenses for work performed
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Billing Portal: Gateway through which end users can view past bills and pay current invoices
- Cancellation Management: Allow customers to cancel their subscription remotely.
- Client Portal: Private online space that lets businesses securely share documents and provide information access to clients
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Credit Card Processing: Accept and process credit card transactions
- Credit Note: Legal document used by sellers & buyers to adjust invoice values in case of wrong billing, damaged goods etc.
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Invoices: Invoices that can be tailored according to company's branding, payment terms and personalized information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Data Security: Protect sensitive data for digital privacy
- Data Visualization: Graphical representation of data
- Debit/Credit Card Processing: Accept and process credit/debit card transactions
- Deferred Billing: Buyer isn't billed until the period is up without any interest charges
- Discount Management: Track products that are for sale at a reduced price or part of coupon promotions
- Dunning Management: Process of automatically notifying clients when payments fail to ensure invoices are paid
- Electronic Payments: Electronically collect payments for goods or services
- Electronic Signature: Digitally sign online documents
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Enrollments/Onboarding: Manage the enrollment and onboarding of all new members and accepted applications
- Expense Tracking: Monitor and record expenses such as purchases or charges incurred
- Financial Management: Plan, manage, and track the financial activities of an individual or organization
- For Small Businesses: Designed for small businesses
- Hourly Billing: Business model that charges based on the amount of time spent on an hourly basis
- In-Person Payments: Transactions that typically involve face-to-face interactions between the payer and the payee
- Invoice Creation: Create invoices from scratch or have recurring invoices
- Invoice History: Store and view prior invoices for each account/client
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Invoice Processing: Creation, processing, verification, and execution of invoices till the payment is made
- Mileage Tracking: Log miles driven for tax deduction or reimbursement purposes
- Mobile Access: Access software remotely via mobile devices
- Mobile App: Access the system via a mobile application
- Mobile Payments: Clients can submit payments via mobile devices
- Multi-Currency: Manage and handle various international currencies
- Multi-Language: Manage and support multiple languages
- Multi-Period Recurring Billing: Set rebilling periods, charging customers one rate annually or semi-annually, then a better rate afterward, as a subscriber benefit
- Multiple Payment Options: Process payments via multiple modes directly through the application
- Online Invoicing: Create, send, and view electronic invoices
- Online Payments: Accept and process online payment transactions
- Partial Payments: Allow customers to make a partial payment on an invoice and track remaining debt
- Payment Gateway Integration: Integration with payment gateways to facilitate online transactions
- Payment Processing: Accept, record, and reconcile financial transactions
- PCI Compliance: Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS)
- Product Catalog: Present a catalog of inventory that customers can view
- Project Billing: Business model that bills clients an amount based on the project/task/job performed
- Project Time Tracking: Measure time to completion or hours worked for projects
- Project Tracking: Monitor the progress of projects from start to finish
- Quotes/Estimates: Generate quotes or estimates for customers
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Data: Receive data and information in real time
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Receipt Management: Upload, track, and submit receipts in a central database
- Recurring Invoicing: Generate recurring invoices
- Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service
- Refund Management: Oversee the process of issuing refunds
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Sales Tax Management: Calculation of consumption tax imposed on the sale of goods/services
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Subscription Management: Process of managing customer subscription lifecycle for a recurring service or a product
- Subscription Plan Management: Manage the subscription plans of all active members
- Tax Calculation: Calculate tax and make deductions on gross income from sources like wages, investments or self-employment
- Tax Compliance: Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors
- Tax Management: Implementation of various strategies to manage tax obligations via planning and maintaining compliance
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing
- Time Tracking: Measure and track time including hours worked and paid time off (PTO)
- Timesheet Management: Track the amount of time spent on a job or task
- Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period
- Transaction Monitoring: Monitor or audit historical and current transactions to analyze customer account activities
- Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

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Features

4.2 (99)

4.2

Based on 99 reviews

## Pricing

Value for money

4.4 (92)

Free Trial

[View pricing plan details](https://www.capterra.com/p/231293/Zoho-Subscriptions/pricing/)

Standard Plan

$29.00

Other,Per Month

It includes:

-   Create Quotes and Invoices
-   Adapt to local languages & tax laws
-   Collaborate with up to 3 users
-   Record multi-currency transactions
-   Manage offline and online payments
-   Set up automated payment reminders
-   Handle projects & timesheets
-   Offer a dedicated self-service customer portal
-   Customize your transaction templates
-   Use custom domains
-   Customize business workflows
-   Generate detailed tax reports
-   24/5 expert support through calls and emails

Premium Plan

$69.00

Other,Per Month

It includes:

-   Manage subscription billing
-   Collaborate with up to 10 users
-   Use hosted payment pages
-   Automate billing for usage-based pricing models
-   Handle proration calculation
-   Send abandoned cart reminders
-   Allow customers to review timesheets
-   Retry failed payments with dunning management
-   Use custom modules and custom functions
-   Customize and schedule reports
-   Access advanced business analytics
-   24/5 expert support through calls and emails

Custom Plan

Custom Quote Available

It includes:

-   Use advanced billing capabilities
-   Visualize data with cohort charts
-   Automate revenue recognition
-   Schedule cancellations
-   Get advanced analytics and BI
-   Receive a dedicated account manager
-   Experience personalized implementation and onboarding

Value for money

4.4 (92)

4.4

Based on 92 reviews

## Integrations

[

Google Drive](https://www.capterra.com/p/161425/Drive/)[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

Slack](https://www.capterra.com/p/135003/Slack/)[

Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[

Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

Gmail](https://www.capterra.com/p/202338/Gmail/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.1 (88)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.1 (88)

4.1

Based on 88 reviews

## User reviews

Overall rating

4.5

Based on 107 reviews

Filter by rating

5(60)

4(43)

3(2)

2(1)

1(1)

Mentioned topic

Sorted by most recent

AV

Adalberto V.

FU Specialist

Real Estate

### "Great Affordable Time saver"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 18, 2026

Overall Theres nothing I regret, Zoho Billing saves me a bunch of time and money, It retries failed cards and notifies customers to update info, just awesome over all experience.

Pros

Zoho Billing is very affordable which I love! I really like the Recurring payments and connection to the Zoho ecosystem, and links well with other tools such as Zoho books.

Cons

I cant say there's something I liked least about Zoho Billing, I love the fact it saves me a lot of time by handling recurring invoices.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Nick N.

Operations Manager

Apparel & Fashion

### "Zoho billing "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

April 26, 2026

Good if you plan to use for extended period and ease of adoption to cross reference with other applications thus reducing errors

Pros

Api and access management has a great link to even other embedded softwares i was using making cross referencing easier

Cons

Subscription management not as flexible for short term usage it favours longer tenures of use and trial not as robust

Alternatives considered

[UniBee](https://www.capterra.com/p/10023795/UniBee/)

Reasons for choosing Zoho Billing

Ease of deployment in the multi team setup in operations

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AN

Anonymous User

Finance Analyst

Financial Services

### "Zobo Billing,value for money"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 13, 2026

Pros

Great value for money,great invoice,subscription management is seamless,great api and access management integration,very secured in terms of security and billing is fair enough

Cons

Turnaround time for support can be reviewed to manage the expectation of customers while providing top notch service

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Jamie H.

Owner

Entertainment

### "Something worth trying "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

8/10

March 13, 2026

My overall experience is about an eight out of 10. I would definitely recommend this to my colleagues. I would just forewarn them about the wait time to speak to a representative.

Pros

One thing to take away is that the value of money versus the quality of the product is undeniable. you definitely get more than what you pay for. As far as the subscription management invoicing and billing, it’s definitely something worth every dollar.

Cons

A kind to take away is that in the beginning it was a little difficult to understand the instructions to get the implementation started and the wait time to speak to a representative with a little bit longer than I like

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TS

Tracy S.

Insurance agent

Insurance

### "Zoho billing"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

February 3, 2026

Pros

I love how easy and affordable this software is. It is very convenient and would highly recommend it to others.

Cons

I don’t have any dislikes on this software. I absolutely love zoho billing and have been using it for a short amount of time.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SC

Sinai C.

Co Founder

Computer Software

### "Zoho Billing is a great value for its money."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 11, 2026

It is a software that enables businesses to have a professional way of managing their billing. The learning curve does take some time, but once the learning curve is overcome, work flows smoothly for the business. The system offers businesses with the assurance that their data is secure and that they will be able to use their software. Automated Billings and Automated Tax Management systems provide excellent peace of mind.

Pros

Pricing is affordable and has excellent security features. Provides automated billings along with tax support. Offers seamless integration with the entire Zoho ecosystem.

Cons

The initial setup may feel complicated, A beginner may experience a slow learning curve, also advance features are only included within higher pricing plans.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MM

Mathew M.

Summer Talent Intern

Financial Services

### "Effortlessly billing tool"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

November 26, 2025

Pros

Zoho billing is easy to use because it's incorporated with zoho apps like zoho invoice which makes creating and sending invoices easy.

Cons

Zoho Billing mobile application is flexible and scalabe, it allows effortlessly tracking cashflow at anytime and anywhere

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CL

Chris L.

VP

Architecture & Planning

### "A great cloud based tool to management your company's finance"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 25, 2025

Pros

cloud based, which is very convenient and secure. helps with streamline cash flow, payment and record keeping

Cons

but more complex than QuickBooks and the learning curve is slightly steeper. having bit issue with processing large amount of data especially for database management

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NE

Nicole E.

Owner

Consumer Services

### "Half baked product"

1.0

Overall Rating

1.0

1.0

Ease of Use

2.0

2.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

October 1, 2025

If you want to use it for automated billing, do not waste your time. I spent days setting it up and then adding my customers and then getting them to enter their payment info and then creating their subscriptions and associating their payment method just for it to fail to charge and then block my customers from manually paying. Unfortunately, I was sold on Zoho due to being all in one but I realize I made a mistake as all of their new features are half baked, buggy, and somethings just make zero sense.

Pros

I liked that it came with my Zoho One subscription which means it is cheap however it doesn't work...

Cons

Automatic charges integrated with Square failed the first month we had this set-up. I've also run into issues where I couldn't charge new subscriptions all on the same day and they tried to tell me it was due to Square but I had zero blocks on my account and I regularly charge thousands of dollars per day. There was another error I received when refunding someone through Zoho Billing saying it failed but when I logged into square it had been pushed through and just didn't show in the Zoho Portal.

Alternatives considered

[Squarespace](https://www.capterra.com/p/143461/Squarespace/)

Reasons for choosing Zoho Billing

To keep everything tied to my CRM but I regret this decision

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JP

John P.

Transport Broker

Transportation/Trucking/Railroad

### "Streamlined billing for transport jobs."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

August 15, 2025

We settle bills quicker, reconcile payments more accurately, and post refunds instantly. For the cost, it provides solid value and lower admin time for our weekly shipments.

Pros

Zoho Billing simplified things with our brokered loads' payment processing and invoicing, and security controls instill trust in dealing with client bank accounts and cards. Refund flows and expense tracking are transparent and quick.

Cons

There is a steep learning curve to master taxes, templates, and automated workflows, and there were some corner cases on refunds that needed additional setup. Initial setup was longer than anticipated for our transport applications.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/231293/Zoho-Subscriptions/reviews/)

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