# Zoho Billing Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Zoho Billing Software - reviews, pricing plans, popular comparisons to other Subscription Management products and more.

Source: https://www.capterra.com/p/231293/Zoho-Subscriptions

---

# 

 Zoho Billing Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 16, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Zoho Billing

## What is Zoho Billing?

With Zoho Billing, you can create, manage, pause, cancel, reactivate, or extend subscriptions with a single click. You can handle upgrades, and downgrades at any point in the billing cycle.

## What is Zoho Billing used for?

[Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/)[Subscription Management](https://www.capterra.com/subscription-management-software/)[Payment Processing](https://www.capterra.com/payment-processing-software/)

Overall rating

Based on 106 user reviews

Reviews sentiment

Positive

96%

Neutral

2%

Negative

2%

Starting price

$29

Other, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Zoho Billing alternatives

[4.3 (638)](https://www.capterra.com/p/76/Intacct/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[4.6 (1,440)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (679)](https://www.capterra.com/p/162588/HoneyBook/reviews/)

Starting price

$36.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[PayPal](https://www.capterra.com/p/207944/PayPal/)

[4.6 (26,363)](https://www.capterra.com/p/207944/PayPal/reviews/)

Starting price

$0.29

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/207944/PayPal/)

[View all alternatives](https://www.capterra.com/p/231293/Zoho-Subscriptions/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Recurring/Subscription Billing

4.3 (12)

75.00% of 12 reviewers that rated this feature as important or highly important

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Online Invoicing

4.8 (11)

90.91% of 11 reviewers that rated this feature as important or highly important

Create, send, and view electronic invoices

Invoice Processing

5.0 (9)

88.89% of 9 reviewers that rated this feature as important or highly important

Creation, processing, verification, and execution of invoices till the payment is made

Customizable Invoices

4.9 (8)

87.50% of 8 reviewers that rated this feature as important or highly important

Invoices that can be tailored according to company's branding, payment terms and personalized information

Payment Processing

4.1 (8)

87.50% of 8 reviewers that rated this feature as important or highly important

Accept, record, and reconcile financial transactions

Subscription Plan Management

4.3 (8)

87.50% of 8 reviewers that rated this feature as important or highly important

Manage the subscription plans of all active members

Zoho Billing 90 features

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Integrate with a third-party accounting system

Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Route documents and other data through one or more stakeholders for review and approval

Track billable hours and/or non-billable expenses for work performed

Create, manage, and send invoices or bills to customers

Gateway through which end users can view past bills and pay current invoices

Allow customers to cancel their subscription remotely.

Private online space that lets businesses securely share documents and provide information access to clients

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Accept and process credit card transactions

Legal document used by sellers & buyers to adjust invoice values in case of wrong billing, damaged goods etc.

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Invoices that can be tailored according to company's branding, payment terms and personalized information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Protect sensitive data for digital privacy

Graphical representation of data

Accept and process credit/debit card transactions

Buyer isn't billed until the period is up without any interest charges

Track products that are for sale at a reduced price or part of coupon promotions

Process of automatically notifying clients when payments fail to ensure invoices are paid

Electronically collect payments for goods or services

Digitally sign online documents

Manage, store and organize emails within the system or via third-party apps

Manage the enrollment and onboarding of all new members and accepted applications

Monitor and record expenses such as purchases or charges incurred

Plan, manage, and track the financial activities of an individual or organization

Designed for small businesses

Business model that charges based on the amount of time spent on an hourly basis

Transactions that typically involve face-to-face interactions between the payer and the payee

Create invoices from scratch or have recurring invoices

Store and view prior invoices for each account/client

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Creation, processing, verification, and execution of invoices till the payment is made

Log miles driven for tax deduction or reimbursement purposes

Access software remotely via mobile devices

Access the system via a mobile application

Clients can submit payments via mobile devices

Manage and handle various international currencies

Manage and support multiple languages

Set rebilling periods, charging customers one rate annually or semi-annually, then a better rate afterward, as a subscriber benefit

Process payments via multiple modes directly through the application

Create, send, and view electronic invoices

Accept and process online payment transactions

Allow customers to make a partial payment on an invoice and track remaining debt

Integration with payment gateways to facilitate online transactions

Accept, record, and reconcile financial transactions

Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS)

Present a catalog of inventory that customers can view

Business model that bills clients an amount based on the project/task/job performed

Measure time to completion or hours worked for projects

Monitor the progress of projects from start to finish

Generate quotes or estimates for customers

Analyze and gain insights into data in real-time

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Upload, track, and submit receipts in a central database

Generate recurring invoices

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Oversee the process of issuing refunds

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Calculation of consumption tax imposed on the sale of goods/services

Search and filter data across systems to locate required information by entering keywords or certain criteria

Online portal through which end users can access the system, manage tasks, or obtain information

Track the status over time for a request, process, asset, or transaction

Process of managing customer subscription lifecycle for a recurring service or a product

Manage the subscription plans of all active members

Calculate tax and make deductions on gross income from sources like wages, investments or self-employment

Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors

Implementation of various strategies to manage tax obligations via planning and maintaining compliance

Set up connections to third-party platforms to improve business processes

Log and record hours worked and costs spent to assist in billing and invoicing

Measure and track time including hours worked and paid time off (PTO)

Track the amount of time spent on a job or task

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Monitor or audit historical and current transactions to analyze customer account activities

Track and interpret metrics on the usage of company resources

Create, design and manage workflows for repetitive tasks

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We can help you find the software with the features you need.

Features

4.2 (98)

4.2

Based on 98 reviews

## Pricing

Value for money

4.4 (91)

Free Trial

[View pricing plan details](https://www.capterra.com/p/231293/Zoho-Subscriptions/pricing/)

Standard Plan

$29.00

Other,Per Month

It includes:

-   Create Quotes and Invoices
-   Adapt to local languages & tax laws
-   Collaborate with up to 3 users
-   Record multi-currency transactions
-   Manage offline and online payments
-   Set up automated payment reminders
-   Handle projects & timesheets
-   Offer a dedicated self-service customer portal
-   Customize your transaction templates
-   Use custom domains
-   Customize business workflows
-   Generate detailed tax reports
-   24/5 expert support through calls and emails

Premium Plan

$69.00

Other,Per Month

It includes:

-   Manage subscription billing
-   Collaborate with up to 10 users
-   Use hosted payment pages
-   Automate billing for usage-based pricing models
-   Handle proration calculation
-   Send abandoned cart reminders
-   Allow customers to review timesheets
-   Retry failed payments with dunning management
-   Use custom modules and custom functions
-   Customize and schedule reports
-   Access advanced business analytics
-   24/5 expert support through calls and emails

Value for money

4.4 (91)

4.4

Based on 91 reviews

## Integrations

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Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[

Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

Gmail](https://www.capterra.com/p/202338/Gmail/)

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

4.1 (87)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.1 (87)

4.1

Based on 87 reviews

## User reviews

Overall rating

4.5

Based on 106 reviews

Filter by rating

5(59)

4(43)

3(2)

2(1)

1(1)

Mentioned topic

Sorted by most recent

Nick N.

Operations Manager

Apparel & Fashion

### "Zoho billing "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

April 26, 2026

Good if you plan to use for extended period and ease of adoption to cross reference with other applications thus reducing errors

Pros

Api and access management has a great link to even other embedded softwares i was using making cross referencing easier

Cons

Subscription management not as flexible for short term usage it favours longer tenures of use and trial not as robust

Alternatives considered

[UniBee](https://www.capterra.com/p/10023795/UniBee/)

Reasons for choosing Zoho Billing

Ease of deployment in the multi team setup in operations

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Finance Analyst

Financial Services

### "Zobo Billing,value for money"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 13, 2026

Pros

Great value for money,great invoice,subscription management is seamless,great api and access management integration,very secured in terms of security and billing is fair enough

Cons

Turnaround time for support can be reviewed to manage the expectation of customers while providing top notch service

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Jamie H.

Owner

Entertainment

### "Something worth trying "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

8/10

March 13, 2026

My overall experience is about an eight out of 10. I would definitely recommend this to my colleagues. I would just forewarn them about the wait time to speak to a representative.

Pros

One thing to take away is that the value of money versus the quality of the product is undeniable. you definitely get more than what you pay for. As far as the subscription management invoicing and billing, it’s definitely something worth every dollar.

Cons

A kind to take away is that in the beginning it was a little difficult to understand the instructions to get the implementation started and the wait time to speak to a representative with a little bit longer than I like

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TS

Tracy S.

Insurance agent

Insurance

### "Zoho billing"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

February 3, 2026

Pros

I love how easy and affordable this software is. It is very convenient and would highly recommend it to others.

Cons

I don’t have any dislikes on this software. I absolutely love zoho billing and have been using it for a short amount of time.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SC

Sinai C.

Co Founder

Computer Software

### "Zoho Billing is a great value for its money."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 11, 2026

It is a software that enables businesses to have a professional way of managing their billing. The learning curve does take some time, but once the learning curve is overcome, work flows smoothly for the business. The system offers businesses with the assurance that their data is secure and that they will be able to use their software. Automated Billings and Automated Tax Management systems provide excellent peace of mind.

Pros

Pricing is affordable and has excellent security features. Provides automated billings along with tax support. Offers seamless integration with the entire Zoho ecosystem.

Cons

The initial setup may feel complicated, A beginner may experience a slow learning curve, also advance features are only included within higher pricing plans.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MM

Mathew M.

Summer Talent Intern

Financial Services

### "Effortlessly billing tool"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

November 26, 2025

Pros

Zoho billing is easy to use because it's incorporated with zoho apps like zoho invoice which makes creating and sending invoices easy.

Cons

Zoho Billing mobile application is flexible and scalabe, it allows effortlessly tracking cashflow at anytime and anywhere

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CL

Chris L.

VP

Architecture & Planning

### "A great cloud based tool to management your company's finance"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 25, 2025

Pros

cloud based, which is very convenient and secure. helps with streamline cash flow, payment and record keeping

Cons

but more complex than QuickBooks and the learning curve is slightly steeper. having bit issue with processing large amount of data especially for database management

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NE

Nicole E.

Owner

Consumer Services

### "Half baked product"

1.0

Overall Rating

1.0

1.0

Ease of Use

2.0

2.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

October 1, 2025

If you want to use it for automated billing, do not waste your time. I spent days setting it up and then adding my customers and then getting them to enter their payment info and then creating their subscriptions and associating their payment method just for it to fail to charge and then block my customers from manually paying. Unfortunately, I was sold on Zoho due to being all in one but I realize I made a mistake as all of their new features are half baked, buggy, and somethings just make zero sense.

Pros

I liked that it came with my Zoho One subscription which means it is cheap however it doesn't work...

Cons

Automatic charges integrated with Square failed the first month we had this set-up. I've also run into issues where I couldn't charge new subscriptions all on the same day and they tried to tell me it was due to Square but I had zero blocks on my account and I regularly charge thousands of dollars per day. There was another error I received when refunding someone through Zoho Billing saying it failed but when I logged into square it had been pushed through and just didn't show in the Zoho Portal.

Alternatives considered

[Squarespace](https://www.capterra.com/p/143461/Squarespace/)

Reasons for choosing Zoho Billing

To keep everything tied to my CRM but I regret this decision

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JP

John P.

Transport Broker

Transportation/Trucking/Railroad

### "Streamlined billing for transport jobs."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

August 15, 2025

We settle bills quicker, reconcile payments more accurately, and post refunds instantly. For the cost, it provides solid value and lower admin time for our weekly shipments.

Pros

Zoho Billing simplified things with our brokered loads' payment processing and invoicing, and security controls instill trust in dealing with client bank accounts and cards. Refund flows and expense tracking are transparent and quick.

Cons

There is a steep learning curve to master taxes, templates, and automated workflows, and there were some corner cases on refunds that needed additional setup. Initial setup was longer than anticipated for our transport applications.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CC

Charles C.

President and CEO

Computer Software

### "Automatically bill customers each month to save manual entry"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

April 30, 2025

I'm using this to auto bill customers each month and it seems that it does a good job at that with multiple automatic retry if a credit card auto bill fails along with customer notification that it failed or if their card needs updating.

Pros

I really appreciate the integration with Zoho Books so I can have automated entry of my customer subscriptions directly into my accounting software and duplication or manual entries.

Cons

It is nice that it's a stand along product for people that need just the purpose, but since I also use Zoho Books I wish that it were directly part of Zoho Books.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/231293/Zoho-Subscriptions/reviews/)

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