# Page 3 | Zoho Billing Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Zoho Billing the right Subscription Management solution for you? Explore 105 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/231293/Zoho-Subscriptions/reviews --- Zoho Billing 4.5 (105) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 16th, 2026 # Page 3 - Reviews of Zoho Billing ## Showing most helpful reviews Showing 51-75 of 105 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use bS bhishm S. CEO Computer Software Used the software for: 2+ years ### "All-in-One Subscription software" June 11, 2019 5.0 We are a recurring subscription-based business. Customer pays us monthly. Many times we need to change the subscription plan and adjust dates accordingly. This software perfectly fits that. It becomes so easy to manage all our paid customers and their subscriptions. Pros Hosting pages features, multiple products, and multiple plans, ease of use, clean interface. Subscription management is also very easy. Cons It should have post payment, landing page feature. Review Source Pamela C. Chief Experience Officer Outsourcing/Offshoring Used the software for: 2+ years ### "Makes my monthly billing easy" April 30, 2019 4.0 Before using Zoho Subscriptions, I used a invoice billing app that allowed us to send monthly invoices. We send payment reminders 5 days before the end of the month. The invoicing app only allowed me to set a date we want reminders sent. So if the month had 30 days (or less), the reminder was one day off. Subscriptions sends reminders 5 days before the end of the month no matter how many days are in a month. This is just one of the many great things about Zoho Subscriptions. Pros Zoho Subscriptions makes my monthly billing easy. We have more flexibility than recurring billing. We can add multiple plan options for customers to select when subscribing to our services. Cons There is not enough options or flexibility for hosted pages. Review Source TM Thomas M. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Great software- easy..." July 13, 2019 5.0 Always helpful. Customer service is quick and responsive. I see no reason to ever stop using this software. Pros Helps me stay organized within my small business. Works as an accounting feature for me as well in regards to some of the reporting. Very intuitive with ability to customize everything, including branding. LOVE! Cons I really do not have any cons to this software! Review Source VR Verified Reviewer Docente Research Used the software for: I used a free trial ### "Me gusta Zoho Subscriptions" September 1, 2023 5.0 Zoho Subscriptions es un buen CRM con potentes herramientas para facilitar el trabajo a las empresas. Pros Es un excelente CRM fácil de usar y de gran apoyo para las empresas. Cons Dificultad para integrarse con herramientas de ventas basadas en Zapier. Review Source VR Verified Reviewer CEO Renewables & Environment Used the software for: 2+ years ### "Satisfied customer" April 26, 2019 5.0 Pros I like the fact that my customers have the ability to log in and update any info for themselves at any time (client portal) Cons I wish that this product would integrate with my routing software. (Jobber). That way I can save time and not have to manually transfer customer info to my other software (jobber) Review Source NG Nisarg G. BIA Logistics and Supply Chain Used the software for: 2+ years ### "Easy to use and helpful" May 31, 2019 4.0 Pros \- Provide automation - Easy to integrate with our product - Customer services are good Cons \- Sometimes the system gets buggy - All the options are not there which is in Zoho invoices - Customer services are only via email, chat or direct phone lines are not that responsive Review Source JH JOSEPH H. President Financial Services Used the software for: 1-2 years ### "Review of ZOHO Subscriptions" June 11, 2019 4.0 ZOHO subscriptions has been beneficial to our business by allowing us to receive our payments much faster than we previously were doing. it's like invoicing and bill collection all in one. Pros We like the ability to process all our payment and that is it integrated with ZOHO CRM. The various report that are available allow us to manage our business. We never received any training but have been able to navigate the software pretty good. They customer support does a good job answering our emails and phone calls fairly quickly. Cons We are not very happy at the time it takes to complete the process of clearing the ACH transactions. we know immediately whether we are funded but the invoices still show outstanding when they are not. so it makes it difficult to know what invoices are actually outstanding. Review Source AS Adam S. Manager Used the software for: 2+ years ### "Easy to navigate and gets the job done" May 25, 2018 4.0 Pros The program provides a lot of value for what you pay. Setup with straight forward it's easy to use on a day to day basis. Cons There are times where making changes/updates is more difficult then it should be which can be frustrating. Review Source SS Sergio S. CEO Marketing and Advertising Used the software for: 2+ years ### "Zoho Subscriptions is great" June 4, 2019 5.0 Zoho has made it simple for my to bill my customers. Overall I give them a 10 out of 10. Pros It's very simple to use. I've used other subscription softwares and Zoho beats them hands down. Cons I would like to see Zoho create more options for reporting. Review Source GT Gary T. CEO Internet Used the software for: 2+ years ### "Great value!" April 30, 2019 5.0 It's been great! Pros Was much better than Chargify or Recurly, as there was no % taken from the subcription. Cons The fact you couldn't embed/create your own hosted pages using Zoho Subs without a long form Review Source Ryan L. Banking Used the software for: ### "Great product to mange your recurring billing!" April 14, 2015 5.0 I've been using Zoho Subscriptions for over 5 months. I was looking for something to replace an outdated and hard to mange system. With Zoho, we are able to manage all aspects of our product's subscription services all in one elegantly designed place. The system is very intuitive and lends itself to naturally to easy customer management. I'd highly recommend it. Pros There is a great product dev team behind this product that is eager to get any issue resolved in a proactive manor. If you find an issue, they are sure to help you find a solution. Cons It's is tied to Zoho Books. It would be nice if it integrated into other accounting platforms such as Xero or Quickbooks, especially in the US. Reports could be a little more robust. Review Source AT August T. Owner Marketing and Advertising Used the software for: 2+ years ### "Highly Recommend!" June 3, 2019 5.0 Pros The software is easy to setup and has a great deal of customization options to suite any business. Cons I have had no bad experiences, so I can offer no cons to the Zoho products we use. Review Source ET Evan T. Finance Manager Computer Software Used the software for: 2+ years ### "Review" June 4, 2019 4.0 Pros Easy recharge, integrations, automation, and communication Cons glitches in the system that do not apply payments correctly or do not allow the customers to pay via forte Review Source KC Kirill C. COO Computer Software Used the software for: Less than 6 months ### "Great solution if you're already a user of Zoho products and you need to handle subscriptions" June 24, 2022 5.0 Pros It's not absolutely intuitive, but it works as a part of Zoho ecosystem, so if you're already familiar with apps like ZohoBooks - then it won't take a lot of time for you to get familiar with Subscriptions. And yes, as most of the Zoho products - it's very flexible Cons UI of the checkout pages and emails. It would be good to have more templates available Review Source KB Katryn B. Executive Assistant Automotive Used the software for: 2+ years ### "Mostly Satisfied" May 30, 2019 4.0 Pros I appreciate multiple integration capabilities. Cons Having to purchase different packages of features that should already be included Review Source VR Verified Reviewer Caller Experience Evangelist - On-Hold Messaging Used the software for: 2+ years ### "Easily manage subscriptions" November 9, 2017 5.0 Keeps track of all subscription start and stop dates, and provides easy metrics. Pros Easily handles billing for recurring subscriptions, without having to remember to send bills each month. Allows for either auto-credit card billing, or simply sending an invoice. Cons Hard to view details of multiple subscriptions at a single client. All subscriptions are listed exactly the same way, so it makes it difficult to find the specific one for which you are looking. Review Source VR Verified Reviewer Owner Information Technology and Services Used the software for: Less than 6 months ### "Powerful" March 27, 2019 5.0 Pros This allows 'groups' of plans, with add-ons, and coupons specific to those groups. Pricing, recurring transaction managements, and their new widget works wonderfully. Connects to invoices and shows customers who have signed up. Allows for setup fees and one-time fees if you need them. Cons Widget needs a little more options, and there needs to be a better 'preview' and way to do test transactions. Review Source PG Petru G. Manager Information Technology and Services Used the software for: 2+ years ### "Great program!" June 3, 2019 5.0 Pros Zoho Subscription is very user friendly, easy to use and very intuitive Cons There is nothing I can think of that I did not like Review Source EYL Eng Yau L. Manager Computer Software Used the software for: 2+ years ### "Good" June 6, 2019 4.0 Pros Easy to use and add new subscription, mobile apps is cool Cons Less flexible in terms of modifying subscription Review Source KS Kasey S. COO Computer Software Used the software for: 1-2 years ### "Great system " May 31, 2019 4.0 Pros The customer service is awesome! Someone is always available to speak over the phone right away ! Cons I wish you could have 1 email address associated with various different customers vs creating 1 customer and having multiple subscriptions under one. Review Source VS Vidhya S. Sr.Manager-Credit Control Information Technology and Services Used the software for: 1-2 years ### "About Zoho" May 31, 2019 4.0 It's very easy to keep track of subscriptions without the fear of missing to bill Pros It's simple and easy to use. It's very user friendly and designed for easy understanding Cons Certain mandatory features are not available Review Source BS Betim S. CEO Computer Software Used the software for: 1-2 years ### "Good solution for SAAS business model" June 5, 2019 5.0 Pros Good support Good software integrated with other payment system like Gocardless, Stripe, etc. Full solution with their Zoho CRM Cons More detailed dashboard with more stats. Review Source JM Jack M. President Security and Investigations Used the software for: 1-2 years ### " Zoho Subscriptions Review" June 3, 2019 4.0 Good Pros Our customer base is organized in one place in a very coherent manner. Cons In my opinion, the reporting given could be better. Review Source DC Debra C. CEO Non-Profit Organization Management Used the software for: 1-2 years ### "Easy to use, affordable, handles recurring charges like a champ" June 3, 2019 5.0 Pros We had a short list of needs: easy to use for non-technical folks, affordable, and able to handle recurring charges. Zoho fits all three, and everyone on the team finds it easy to use. Cons This isn't a valid complaint, but the UI is a tiny bit dated. But the software works, and I don't particularly care that it looks like 2016 software and not 2019 software. When I say "a little bit dated" i mean a little bit. Literally, no one should care about this. Review Source MG Mark G. Account Manager Information Technology and Services Used the software for: 1-2 years ### "Zoho Subscriptions Review" June 2, 2022 5.0 Pros Support for the application is excellent and there is ease of access for all features and it is easy to understand. Cons Further customization within the application would be nice especially if there are particular types of subscription that need different options aside from the ones there by default. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.