---
title: "PestPac Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about PestPac Software - reviews, pricing plans, popular comparisons to other Pest Control products and more."
source_url: "https://www.capterra.com/p/23130/PestPac/"
page_type: "product"
language: "en"
---

# 

 PestPac Software Review 2026: Features, Integrations, Pros & Cons

Last updated on July 20, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

PestPac

## What is PestPac?

PestPac by WorkWave is the one true pest control software, providing robust, innovative features and empowering pest control operators to grow their business, service their customers and maximize their money. As a true all-in-one solution, PestPac enables users to reduce paperwork, operate more efficiently, generate leads, close more sales and keep customers. With 40 years of experience, PestPac offers unique expertise in developing solutions built specifically for pest control operators.

## What is PestPac used for?

[Pest Control](https://www.capterra.com/pest-control-software/)[Field Service Management](https://www.capterra.com/field-service-management-software/)[Service Dispatch](https://www.capterra.com/service-dispatch-software/)

Overall rating

Based on 256 user reviews

Reviews sentiment

Positive

73%

Neutral

10%

Negative

17%

Starting price

$1

Per User, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## PestPac alternatives

Highest Rated

[4.8 (277)](https://www.capterra.com/p/130290/GorillaDesk/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.3 (403)](https://www.capterra.com/p/146076/FieldRoutes/reviews/)

Starting price

$350.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

84%

of reviewers

rated it above 4 stars

[3.9 (149)](https://www.capterra.com/p/78106/Service-Assistant/reviews/)

Starting price

$199.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

70%

of reviewers

rated it above 4 stars

[4.6 (1,468)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/23130/PestPac/alternatives/)

## FAQs about PestPac

Overview

### Which roles and teams benefit most from PestPac?

PestPac is most used by business owners, office managers, and operations leaders at pest control companies. Owners and executives rely on it for visibility into business performance, while administrative teams manage scheduling, billing, and customer records. Operations and service managers use it to coordinate technicians, routes, and day-to-day field service workflows.

Answer based on 237 reviews

Overview

### What company size and industries is PestPac built for?

PestPac is built primarily for small pest control companies, with 96% of reviewers from small businesses and Consumer Services leading at 57%. It also serves enterprise-level operations as described, though reviewer use is limited there, with Environmental Services at 14%, Chemicals at 8%, midsize firms at 3%, and enterprises at 2%.

Answer based on 256 reviews

Talk to an expert

### More questions?

Ask our experts

Features and Usability

### What are the key features of PestPac?

PestPac includes core pest-control features like job scheduling, dispatch management, route optimization, and mobile work orders, plus billing and invoicing with credit card processing. Differentiators include pesticide usage tracking, pest activity tracking, barcode scanning, and customizable reporting. Reviewers also frequently mention the client portal, SMS messaging, and service history.

Answer based on 126 reviews

Overview

### Is PestPac good for running a pest control business?

PestPac supports core pest control operations well, including scheduling, routing, chemical tracking, service documentation, and customer records. Small operators and larger field service teams often like the industry-specific workflows and mobile tools, though setup can take time, some features feel dated, and added modules or specialized needs may raise complexity and cost.

Answer based on 43 reviews

Integrations

### Which third-party tools and platforms does PestPac integrate with?

PestPac integrates with QuickBooks Online Advanced for accounting and SalesRabbit for sales workflow support. These are the specific third-party platforms listed in the available catalog data for PestPac, covering financial management and field sales use cases rather than a broad app marketplace.

Answer based on 19 reviews

Getting Started and Support

### How good is PestPac phone support?

PestPac provides phone support that many teams find responsive and helpful for training, setup questions, and problem solving. Office staff and managers often value step-by-step guidance, but support quality can vary by representative, some issues require tickets instead of immediate answers, and limited hours can frustrate West Coast or weekend users.

Answer based on 43 reviews

Getting Started and Support

### How easy is it to onboard and train a team on PestPac?

PestPac offers in-person training, live online sessions, webinars, videos, and documentation. Reviewers say new office staff and users handling basic tasks often learn quickly, especially with onboarding specialists, while admins, schedulers, and less technical users usually need more time because setup, terminology, and advanced features can feel overwhelming at first.

Answer based on 62 reviews

Getting Started and Support

### What customer support options does PestPac offer, and how do users rate the experience?

PestPac offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Many users describe support as friendly, knowledgeable, and quick to respond, especially by phone and chat, though others report inconsistent expertise, delayed follow-up on complex issues, and onboarding or training that can feel time-consuming.

Answer based on 126 reviews

Features and Usability

### How well does PestPac handle reporting?

PestPac offers flexible pest control reporting with strong customization, detailed records, and compliance-focused outputs. Many pest management teams value pesticide reports, unit-level tracking, and report writer options, though some users find reports hard to learn, certain dashboards or audit trails incomplete, and a few outputs slow or less accurate than expected.

Answer based on 48 reviews

## Features

AI summary

Based on 439 Pest Control reviews

Capterra reviewers highlight these as the features buyers value most when choosing pest control software:

-   **Customer Database** (**62%** of reviewers rated this feature as critical)
-   **Job Scheduling** (**69%**)
-   **Scheduling** (**63%**)

PestPac includes **Job Scheduling** and **Scheduling**, giving pest control teams the tools to assign visits, manage technician calendars, and keep service appointments on track. However, it does not include **Customer Database**. Instead, PestPac offers other highly rated capabilities such as **Billing & Invoicing** (**64%**), **Mobile Access** (**60%**), and **Routing** (**56%**). These features help businesses manage payments, support field staff from anywhere, and plan more efficient service routes, allowing teams to save time and maintain organized daily operations.

Job Scheduling

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments

Scheduling

3.7 (32)

78.13% of 32 reviewers that rated this feature as important or highly important

Plan availability and assign specific time slots for tasks and resources

Billing & Invoicing

4.0 (30)

86.67% of 30 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Mobile Access

3.9 (32)

78.13% of 32 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Routing

3.8 (22)

81.82% of 22 reviewers that rated this feature as important or highly important

Plan daily routes to optimize employee scheduling and provide directions

Work Order Management

3.8 (25)

80.00% of 25 reviewers that rated this feature as important or highly important

Creating, assign, and track jobs and/or tasks for work orders

PestPac 51 features

### All Features
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Client Portal: Private online space that lets businesses securely share documents and provide information access to clients
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customer History: Access previous interactions or concerns to maintain customer relationships
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Dispatch Management: Manage sending personnel and resources to a site as needed
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Electronic Payments: Electronically collect payments for goods or services
- Electronic Signature: Digitally sign online documents
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Fleet Management: Management of commercial motor vehicles for work-related purposes
- For Pest Control Companies: Intended to be used by pest control companies
- GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Job Management: Manage and track all job information and associated tasks
- Job Scheduling: Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments
- Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects
- Location Tracking: Identify the physical location of an individual, asset, device, etc.
- Mobile Access: Access software remotely via mobile devices
- Mobile Signature Capture: Capture signatures via mobile devices
- Multi-Location: Manage and support multiple locations
- Pest Activity Tracking: Manage inventory based on different requirements of individual work orders
- Pesticide Usage Tracking: Track the amount of pesticide inventory used on jobs
- Property Layouts: Analyze floor plans to generate workflow
- Quotes/Estimates: Generate quotes or estimates for customers
- Real-Time Data: Receive data and information in real time
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Route Optimization: Finding the most optimal routes for drivers based on various factors and constraints
- Routing: Plan daily routes to optimize employee scheduling and provide directions
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Service History: Track work performed and resources used for past customers, sites, or assets
- SMS Messaging: Send messages via SMS
- Technician Management: Oversee technicians and track their assigned work orders
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Work Order Management: Creating, assign, and track jobs and/or tasks for work orders
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

3.9 (237)

3.9

Based on 237 reviews

## Pricing

Value for money

3.8 (189)

[View pricing plan details](https://www.capterra.com/p/23130/PestPac/pricing/)

Emerging

$1.00

Value for money

3.8 (189)

3.8

Based on 189 reviews

## Integrations

[

QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[

SalesRabbit](https://www.capterra.com/p/157329/Sales-Rabbit/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.9 (241)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.9 (241)

3.9

Based on 241 reviews

## User reviews

Overall rating

3.9

Based on 256 reviews

Filter by rating

5(121)

4(63)

3(27)

2(10)

1(35)

Mentioned topic

Sorted by most recent

EW

Elizabeth W.

Office Administrative

Consumer Services

### "Once you try PestPac, you'll never go back!!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 13, 2026

Overall, I would still give PestPac 10/10!!! Like I said, it truly is superior to all other pest control software on the market.

Pros

PestPac is hands down the BEST pest control software on the market! The best feature they have is being able to see how close or far a job is from another. Their color coding system is perfect for that and that in return helps by saving gas in our fleet. I love the reporting system and the various reports you can run. It is truly customizable. It is more on the expensive side, but for what you pay, the value is there. Especially if you are performing multiple services and have multiple technicians and inspectors. Accepting payments through PestPac is very convenient. Customer Support is top tier as well as their resource guide! That is chock full of valuable information! We have never had a security concern. Work orders are easy to read, easy to manage.

Cons

I think the only thing I do not like about PestPac is having to pay monthly for their forms or buy their printer paper to use to have everything line up nicely on paper. If you do not choose one of these options, you can still print your ticket, it just does not look professional.

Alternatives considered

[GorillaDesk](https://www.capterra.com/p/130290/GorillaDesk/)

Reasons for choosing PestPac

Much cleaner to use, easier to understand, reports are endless and customizable.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CL

Chloe L.

CSR

Consumer Goods

### "It doesn't get any easier than this."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 18, 2026

Overall, I would say it has been a uniquely positive experience. I haven't had any major issues, the platform runs with no bumps, it is easy to tech to new employees, and it makes things at the office as easy as breathing. Our customers seem to love how organized it is as well; they don't have to worry about their information going amiss. It processes payments smoothly, stores card and bank info securely, and it is such incredible quality for its price. You will wish you had started with PestPac sooner. If you are to have any issues, rest assured that PestPac customer service is like no other, it is speedy and incredibly easy to get ahold of them. The Reporting system is wonderful, efficient, and classical as well, and I could go on about all of the incredible features PestPac contains but you just have to try it yourself.

Pros

Its user interface was mature and user friendly but had a level of professionalism to it that really goes to show that the people behind PestPac are dedicated individuals.

Cons

I would say I least liked that I didn't work somewhere that used it sooner. We use it in conjunction with other software, and it runs smoothly across platforms. It truly is a jack of all trades in my experience.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Steven H.

General Manager

Real Estate

### "Be very careful when you transfer or sell your business — they will try to bill you anyway"

1.0

Overall Rating

1.0

1.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

May 6, 2026

Long-term operational software was workable; the deal-breaker was their handling of an acquisition transfer. They also practiced a "Up-Sales" first approach. They prioritize upselling of services other than client satisfaction.

Pros

Comprehensive feature set built specifically for pest control. Mobile app and routing module worked. Customer base is large enough that there's a community to lean on.

Cons

When our predecessor business was acquired, we executed WorkWave's own tri-party Transfer Request form on 3/20/2025 — signed by both companies and consented to in writing by WorkWave. The form expressly transferred all rights and obligations to the acquiring entity, absorbed the acquired business into the buyer's legal entity, and merged all licenses, billing, and data into the buyer's existing WorkWave account. Months later, WorkWave continued sending invoices to the dissolved seller entity at its old address for periods AFTER the transfer date, then referred the seller to commercial collections — while the buyer's account, which now contains the merged services, has been paid in full and is current. WorkWave's collections position recharacterizes a transfer they consented to as a customer-initiated cancellation. Multiple submissions of the executed Transfer Request to WorkWave have not stopped collection activity. Reasons for switching / advice for buyers: If you anticipate an acquisition, merger, sale, or any kind of business transfer during your contract, get explicit written confirmation from WorkWave's legal team — not sales — that the transfer has been processed in their billing system. Their own Transfer Request form is apparently not enough.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PM

Pat M.

office manager

Public Policy

### "disappointed "

2.0

Overall Rating

2.0

2.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

4/10

December 10, 2025

Besides the sales team ..... I do not have any issues with Pest Pac. The program works well for our company.

Pros

Easy to navigate. Support team is very good. They update you when working on an issue. They are courteous.

Cons

Sales team lies to make a sale... I recently purchased a program. Told me if not satisfied I was able to cancel this program before April, 2026. ( I knew I was responsible for payment until then). When I called to cancel I was told now I was under contract to Oct, 2026 Liars!!!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

February 23, 2026

Thank you for sharing your experiences with PestPac. We have passed along your feedback as we continue to make PestPac the best partner to you and your team. -WorkWave

SP

Steve P.

Pest control technician

Consumer Services

### "Great work orders for pest control "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

September 29, 2025

I like the ease, And Flo of being able to just create work orders create zones in areas and update devices with barcodes without having to spend a lot of time resetting the entire account.

Pros

For one, the number one feature that I loved about past was the simple fact that when I do pest control, I am able to actually reopen the service ticket and make adjustments if I forgot something a previous pest control application. Once you close out the ticket you cannot go back in and make adjustments or add any notes or pictures to it but with this one you definitely can as long as it doesn’t get uploaded and removed from your schedule usually I have about 24 hours to Make any tweaks or adjustments or add anything or take away from the service ticket .

Cons

Two things closing out a work order without putting any information in and when using certain chemical products you could pick any pest to go with it, even pest labeled for that particular insecticide was not covered , which could cause you to improperly document

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 23, 2026

Thank you for sharing your experience with PestPac! We've passed along your feedback as we continue to make PestPac the best partner for you and your business. -WorkWave

DC

Debra C.

Owner

Environmental Services

### "Lack of Support"

1.0

Overall Rating

1.0

1.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

July 25, 2025

A very labor intensive process that 9 weeks in still leaves me unable to use most features at all...

Pros

There is potential for this software but the promises made have not remotely been met, support lacks.

Cons

The migration process is expensive, incomplete and requires extreme manual work by the user daily...

Switched from

[ServSuite](https://www.capterra.com/p/25008/ServSuite/)

They have been bought out and we chose PestPac.

Alternatives considered

[Briostack](https://www.capterra.com/p/160267/Briostack/)

[GorillaDesk](https://www.capterra.com/p/130290/GorillaDesk/)

[FieldRoutes](https://www.capterra.com/p/146076/FieldRoutes/)

Reasons for choosing PestPac

Larger, more established company than others.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 30, 2025

We appreciate your feedback and have passed along all comments and issues to our product team. Please contact our Support line at (800) 762-0301 for any immediate assistance. -WorkWave

RH

Ron H.

Ceo

Consumer Services

### "Don't buy PestPac!"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

4.0

4.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

July 3, 2025

It was horrible. They overpromised and underdelivered then insist on continuing to bill me for the entire contract when they failed to provide a key service clearly included in the contract.

Pros

Seems like there is a ton a functionality, but in order to use it requires highly trained staff for software that isnt intuitive.

Cons

We were sold a data migration service with our transition from WorkWave Service. They failed to provide this service

Alternatives considered

[Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)

Reasons for choosing PestPac

I presumed it would have been simliar to Workwave service. Its not.. its a very capable software but requires lengthy training to perform even basic tasks.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 7, 2025

Hello - thank you for this feedback. It is very useful and informative as we continue to improve PestPac and be the best partner to you and your company. We have passed these comments along and encourage you to contact support at (800) 762-0301 for any and all urgent needs. Thank you, WorkWave

BR

Brennan R.

Operator

Public Safety

### "3 years and counting, still enjoying it!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 13, 2025

We think it's great. The majority of problems we've had have honestly been our own fault for not knowing the software. Most bad reviews are from ignorance. If you want idiot friendly, then we suggest you go elsewhere. You need to learn this software properly, get trained, and pay attention! Use support if you don't know by calling in and getting your questions answered. We have never had a problem with support either if there was an issue. They have helped us through step by step every time we've called so we don't understand why people say there's no support.

Pros

Pestpac has everything you need to run your pest business. There's a reason why it's a standard. Easy to generate any report we want or put in materials, or customize anything especially pesticide reporting which is a huge deal for us. Many other software programs do not have proper pest reporting elements. It's very deep, or you can set it up and run it simply.

Cons

Although this seems to be every software we have tried, the ability to keep clocked in once midnight occurs for overnight shifts without having to time out and time back in again. Every software company has this issue for some reason that we know of. The software use of the camera does not register barcodes well for scanning devices, tried with different phones and still an issue. We just click to register the device manually or use a separate scanner. These are the only reason for us specifically why it's not 5 stars. More of a 4.5

Alternatives considered

[Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)

[GorillaDesk](https://www.capterra.com/p/130290/GorillaDesk/)

[FieldRoutes](https://www.capterra.com/p/146076/FieldRoutes/)

Reasons for choosing PestPac

None of the alternatives could match the functionality.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

May 14, 2025

Hello and thank you for leaving such a positive review of PestPac. We have noted all of your comments and concerns as we work to be the best partner to you and your company. Thank you! - WorkWave

BT

Bob T.

Owner

Chemicals

### "Great software "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

8/10

February 5, 2025

Good. Service has definitely gotten slower but in general I am happy with the software.

Pros

Trainings available I love the Commercial part of the program.

Cons

Cost. I have been told multiple times I would receive a discount being a Truly Nolen franchise which in two years has not happened.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 11, 2025

Thank you for your feedback! We've noted all of your comments as we work to make PestPac the best partner for you and your business. -WorkWave

MH

Matt H.

IT Support Manager

Consumer Services

### "Overall Great Product"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 5, 2025

Overall we have had a good experience with the software, it has made us more efficient in our operations.

Pros

The software is relatively easy to train users on, it is an efficient, near all in one solution for the business. Simplifies route management and scheduling, increases efficiency in the office and the field.

Cons

Some of the base reporting around change log tracking seems incomplete. It doesn’t track changes to some fields. Gap in logging from mobile.

Alternatives considered

[Briostack](https://www.capterra.com/p/160267/Briostack/)

Reasons for choosing PestPac

Best option for all around use, no other vendor does everything as well as PestPac does.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 11, 2025

Thank you for your feedback! We've noted all of your comments as we work to make PestPac the best partner for you and your business. -WorkWave

[View all Reviews](https://www.capterra.com/p/23130/PestPac/reviews/)

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