# Page 10 | PestPac Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 10 - Is PestPac the right Pest Control solution for you? Explore 253 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/23130/PestPac/reviews

---

PestPac

3.9 (253)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 10 - Reviews of PestPac

## Showing most helpful reviews

Showing 226-250 of 253 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AD

Alyse D.  
  
  
Used the software for:

### "Pest Control Reporting Made Easy"

July 8, 2014

5.0

This program is so amazing and easy to use. It has improved our recording keeping and trending for numerous locations. Overall makes Techs already busy schedule easier to navigate and to keep records. The detailed stored records of deficiencies has got to be my favorite feature, Tech. can open ticket and immediately see what open conditions there are for that location. Illuminates messy hand written PMR's. Your Tech can never say "the PMR flew out the window" again. It would be foolish of any company not to use any of the service product Marathon has to offer. It keeps records on a data base, it can easily report DEC PRL reports, stored approved product lists, scheduling and much, much more.

Review Source

RD

Rhonda D.  
Co-owner  
Consumer Services  
Used the software for: 1-2 years

### "Awesome industry related software"

February 2, 2018

5.0

Customer support has always been great! They will help you resolve any issues that you may have or even if you made a mistake, they help you fix it! I would highly recommend this software.

Pros

Everything you need in one place. Calling, texting, emailing and scheduling...easy as 1-2-3! Customer support is outstanding as well.

Review Source

CT

Corey T.  
Owner  
Writing and Editing  
Used the software for:

### "The Absolute best software and SERVICE!"

December 8, 2016

5.0

The service Workwave provides is golden. We were a small company with limited resources to invest in an IT department. The software is amazing. The service is even better! The whole process from implementation to database management to support maintenance has been absolutely awesome! We are a much larger company now. We are very efficient and our customers love us. The inside secret is Pest Pac.

Pros

Ease of use. Ease of implementation. Awesome follow-up support.

Cons

Everything! There's hasn't been one issue with the product and the support.

Review Source

BS

Bill S.  
Operations Manager  
Consumer Services  
Used the software for: Less than 6 months

### "PestPac software has helped us to become a better, more organized company "

December 30, 2016

5.0

I find the software to be very user-friendly. The variety of reports makes it easy to find out the information you want. As with any software, you get out what you put in. When I do need support, I find a friendly rep on the other end that seems engaged with and knowledgeable about the software.

Pros

I find nothing but Pros

Review Source

DC

David C.  
  
  
Used the software for:

### "Thank You Marathon!"

July 22, 2014

5.0

My goal for our family owned business was to take it from a small local company to well known regional pest solution provider. To be able to do that we needed a software provider, internet based, that would help us meet that goal. Since starting with PestPac our business has doubled in the past 8 years. Most of that growth during one of the hardest recessions we have experienced in recent memory. Without PestPac and the Marathon crew, we would not have been able to handle the volume of work needed to make this growth. Thank you PestPac!

Review Source

JG

Jim G.  
  
Consumer Services  
Used the software for:

### "Marathon Data's PestPac Solution is the Best!"

July 8, 2014

5.0

Pros

We've been using Marathon's PestPac application since 1999. They're continuously enhancing the product and adding additional functionality. Their support department is awesome. 99% of the time, they resolve answer our question on the first call.

Cons

Nothing really. The software is a little more expensive than some other solutions, but we find PestPac is well worth the price.

Review Source

mC

mike C.  
President  
  
Used the software for:

### "THE WORSE PEST CONTROL SOFTWARE"

March 10, 2016

1.0

there is no pro all cons the worse support stay a way they tell you they are all it but never get the help or answers you need. I been in the business for 35 years and have had 4 programs and this is the worse. the best one that I ever had was pestwin but it isn't not web base and its no longer.so the one that I switch to was GORILLADESK and I like it much better then pestpac so im still paying on this piece of crap so buyer beware

Review Source

MD

Mike D.  
Owner  
  
Used the software for:

### "Finally the perfect program"

May 16, 2014

5.0

We have been using Pestpac for a couple of years now. Since we have switched, we have saved the monthly cost of using the program in labor costs. We have streamlined our service and can perform more jobs than before in a day. It has made us the most efficient company in the area. The staff is always pleasant to talk with and always returns our calls promptly if they can't help immediately. We would recommend Pestpac to any business.

Review Source

MT

Mike T.  
  
  
Used the software for:

### "PestPac by Workwave"

November 15, 2016

5.0

As a small business it is extremely important for us to be as proficient as possible in our customer service, scheduling and accounting. PestPac provides us with the tools necessary to accomplish this with a multitude of functions within the program. I can assure you if you are able to implement even the basics the program has to offer you will be more successful in your business. A must have for your business and its future success!

Review Source

KG

Karina G.  
COO  
Consumer Services  
Used the software for: 6-12 months

### "New Small Pest Control Business"

September 23, 2016

4.5

Pros

The best part is the Mobile App for this software. It is very user friendly.

Cons

The setting up of the company templates/list. You have to set up everything in each individual section.

Review Source

WG

William G.  
  
  
Used the software for:

### "One Stop Shop Software"

July 8, 2014

5.0

Pest Pac is the best because it is A ONE STOP SHOP for all your needs to run a Professional Pest Control Company. The software has all reports to manage Time, Routes,Chemicals,Accounts,Notes all with click this is Great System. The Best Part is Marathon does not let grass grow under there feet They are always coming out with new features that are what the service industry needs to make run more efficient. Highly Recommended

Review Source

AA

Alan A.  
IT Manager  
Consumer Services  
Used the software for: Less than 6 months

### "PestPac Review"

January 24, 2017

5.0

PestPac has so many features and setup options. Very powerful software.

Pros

Reporting

Cons

Integration of forms and company drafted templates.

Review Source

KB

Kevin B.  
IT Director  
Consumer Services  
Used the software for: Less than 6 months

### "Yes I would recommend PestPac to others in the industry."

April 24, 2015

5.0

Pros

PestPac has enabled our corporate office to have full visibility into each branch’s daily operations. Now, with just a few clicks, information can be accessed for each branch, including customer information, detailed reports and much more. Additionally, the constant updates of the system keep it aligned with the way our industry, as a whole, is moving and growing. Great support and user community.

Cons

I can not think of anything that I like least about this product and vendor at this time.

Review Source

NP

Nathan P.  
Owner  
Consumer Services  
Used the software for: Less than 6 months

### "OnSwat Inc."

June 16, 2016

1.0

Pros

I like that you can grow as big as you want to with them. Although I have heard stories that they make you pay big dollars for your own customer list if you choose to go somewhere else.

Cons

The customer support is really bad. If you have questions that are not covered in the videos, good luck getting an answer. Also, unlimited customer support in the first month was actually about four 10 minute sessions that I had to schedule out days in advance.....not unlimited support.

Review Source

KA

Kevin A.  
Owner  
Consumer Services  
Used the software for: Less than 6 months

### "Very Dis-satisfield...I would not recommend this product ."

September 24, 2015

2.0

Pros

I do not like this product...I have lost business due to its non-functioinality of the software numerous times over the 3 months that I have had it. The software has had issues every 1-2 weeks and it has taken more than a day to resolve which has resulted in lost business. The customer support staff has been helpful on occasion. The training staff is great.

Cons

Constant software problems and the downtime of not being able to operate your business with the product.

Review Source

MH

Masoud H.  
  
  
Used the software for:

### "Keeps Our Customers Happy"

July 8, 2014

5.0

Since we started using Marathon Data System's PestPac over 3 years ago it has become so simple to train our new office associates. Every program has step by step directions and its quick and easy to learn. The tools they you can use in this program help you keep your customers satisfied. I would recommend this program to everyone.

Review Source

SJ

Susan J.  
Owner  
Consumer Services  
Used the software for: Less than 6 months

### "Excellent Technical Support"

July 22, 2017

5.0

Support staff are always there to answer questions and deliver the information understandable

Pros

Geared towards pest control industry and has everything I need. The software is streamlined to what I have been searching for.

Cons

Very large system and takes time to learn. Unfortunately I do not have the time to sit and complete the training in a more timely manner. Therefore I have to input all the information very slowly.

Review Source

SM

Shawn M.  
  
  
Used the software for:

### "Super Robust"

November 7, 2016

4.0

PestPac is so robust, you'll have way more capability than you can likely use, unless you're doing 10 million dollars and up. It is definitely too much for a one man business, but perfect for mid to large sized companies. Usable and efficient for sure.

Review Source

JA

Jonathan A.  
  
  
Used the software for:

### "Love it!"

July 22, 2014

5.0

Love it! I really don't know how I could run my business without it. It saves me having to hire more employees as we grow, well worth the price and I even begun to use all the features it has to offer!

Review Source

KE

Kathy E.  
  
  
Used the software for:

### "Huge Benefit "

July 22, 2014

5.0

I knew when i opened our company Marathon Data was the software we needed! Implementation has been effortless and the online training has been a huge benefit to our company.

Review Source

LH

Leah H.  
  
  
Used the software for:

### "Detailed Reporting"

July 23, 2014

5.0

I love PestPac. I love how easy it is to use and the reporting detailed reporting we get. Our other system didn't have the ability to have such detailed reporting.

Review Source

FP

Francine P.  
Receptionist  
Consumer Services  
Used the software for: Less than 6 months

### "I am in customer service and I use pestpac all day long"

September 16, 2015

4.5

Pros

The software is easy to learn and use. I like the add new customer. Everything just flows together. Another great thing to use would be the notes. I can easily type in notes and look them up which saves on a lot of writing and paper everywhere

Cons

I wish the schedule would show all the techs work day

Review Source

DM

Dana M.  
Office Manager  
Consumer Services  
Used the software for: Less than 6 months

### "Overall we are satisfied, though we are in the early stages. "

May 18, 2016

3.5

Pros

I like the fact that it is so far reliable, very detailed, you can copy & paste, space for all needed info, mobile reliablitiy, friendly customer service.

Cons

Large learning curve that can be a little intimidating, and guides are more like a Appendix, rather than instructional.

Review Source

AT

Ashlee T.  
Leasing Agent  
  
Used the software for: Less than 6 months

### "I used this when I worked in an office selling pest control and it came in handy"

June 5, 2018

4.0

Pros

I liked that it was pretty consistent and very user friendly. I was able to get things done easily because I felt like it was easy to maneuver.

Cons

I didn't like how it would pull up peoples information sometimes and it would glitch out. It also sometimes was very slow at times

Review Source

DV

Dan V.  
Office Manager  
Consumer Services  
Used the software for: Less than 6 months

### "Setup and Run"

August 19, 2016

4.5

Pros

The product is easy to use. The vendor is willing to help set up and instruct you when problems occur.

Cons

It takes a lot of time to setup. It requires a lot of detail. However the details are of great benefit when the product is use.

Review Source

Talk to a Capterra advisor for free and get results within 15 minutes.