# Resource Management Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Resource Management the right Project Management solution for you? Explore 70 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/231304/10-000ft/reviews

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Resource Management

4.2 (70)

[View alternatives](https://www.capterra.com/p/231304/10-000ft/alternatives/)

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Last updated May 6th, 2026

# Reviews of Resource Management

Ease of use

4.3

Customer Service

4.4

## Pros and Cons in Reviews

Courtney P

Project Manager Office ManagerConstruction, 11 - 50 employeesUsed the software for: 1-2 years.

“It’s a reliable tool for planning and allocating resources across teams and projects, and it significantly improves visibility. While it could benefit from better customization and more intuitive task management features, it performs well in its core purpose.“

May 4, 2026

FÇ

Ferhat Ç

Project ManagerMachinery, 11 - 50 employeesUsed the software for: 6-12 months.

“Additionally, the cost for the resource management feature can be a bit steep for some people.“

December 7, 2022

OA

Odukunle A

Advanced mental healthHealth, Wellness and Fitness, 1,001 - 5,000 employeesUsed the software for: 6-12 months.

“Smartsheet is a fantastic application that works well for teams that needs to work holistically with the ability to add comments, attach documents, organize tasks which makes collaboration seamless“

October 23, 2025

ku

kali u

FreelancerDesign, Self-employedUsed the software for: Less than 6 months.

“It is a bit expensive one.“

June 4, 2021

Courtney P

Project Manager Office ManagerConstruction, 11 - 50 employeesUsed the software for: 1-2 years.

“Overall, Resource Management is a strong tool that delivers solid value for organizing and tracking resources across projects.“

May 4, 2026

FÇ

Ferhat Ç

Project ManagerMachinery, 11 - 50 employeesUsed the software for: 6-12 months.

“It's been a great help in managing resources across multiple projects, and I'm able to customize it to fit my needs. While there are some areas that could be improved, I'm overall happy with the tool.“

December 7, 2022

## Showing most helpful reviews

Showing 1-25 of 70 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Miguel A. G.  
  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Bird's eye view of project budget."

July 27, 2015

5.0

We recently switched our time tracking software with 10,000 Feet simply because it was able to replace numerous independent applications used internally to manage payroll and project budgets. 10,000 Feet provides a true bird's eye view of the enterprise allowing us to properly manage our project resources effectively. 10,000 Feet lets us view complete schedules, and allocate the necessary resources to the corresponding projects, pre-filing fields so that employees do not report time against incorrect projects inadvertently. It also provides real-time metrics to compare how you are billing against your projects: are you over or under budget. All this is effectively done with little or no effort. As a Scrum Master, 10,000 Feet has made my job of resource allocation and tracking extremely easy.

Pros

10,000 Feet provides individual, project and enterprise view of resources, projects, time and budgets. Expenses are also managed and its reporting and filtering capabilities are extremely helpful. It has a high level of flexibility to keep accuracy with your project budgets.

Cons

I would not say there is a con, only that it was so jammed packed with features that it took a little time to get used to it from what I was used to working with.

Review Source

VR

Verified Reviewer  
Consultant  
Management Consulting  
Used the software for: 2+ years

### "10,000ft is just the tool that I needed to effectively manage teams and projects!"

October 6, 2017

5.0

Ease of reporting and visibility into what my team is working on

Pros

The interface is very easy to use and I like the ability to set-up our accounts, projects, and teams. I especially like the reporting functionality and how easy it makes it for me to forecast staffing needs and revenue while reporting on how as a team we are doing in comparison to what we forecast.

Cons

I'd like to be able to assign a custom color to each of my Accounts so that I can better visually see assignments based on that. Other than that, the tool is awesome!

Review Source

TN

Tom N.  
CEO  
  
Used the software for: Less than 6 months

### "Overpriced, needs to hire a UX person, misses the point"

September 29, 2017

2.0

Pros

Capacity resource management is super helpful. The end product & level of analytics that 10k can achieve is very helpful.

Cons

The work needed to make the system useful took 1 person's time over 1 full month to onboard 10 people. The pricing structure are in lots of 10 people. This is the single worst UX application I've ever been swindled into paying for. The time tracking uses decimals instead of time 1.5 is 1 hour & 30 minutes... It was just a bad experience. We switched to Harvest + Forecast. WAY better.

Review Source

Response from Smartsheet

October 5, 2017

Hi Tom, Thank you for the honest and direct review. It sounds like 10,000ft wasn¿t a great fit for the way your team works. As every company has its own nuances, we know that our solution won't be perfect for all teams. Often, the first few months serve as a pilot for evaluation to understand if and how our software might help support your process. We¿re always working on improving the software and balancing the desire from some customers to add more complexity and the desire from others to simplify. We know it can be a daunting task to find the right software for your needs, so we appreciate you taking the time to evaluate 10,000ft and we¿re glad to hear that you¿ve found another good solution for the size of your team and needed functionality that this time. Best of luck, The 10,000ft Team

SB

Sean B.  
RTLS Specialist  
Information Technology and Services  
Used the software for: 6-12 months

### "10,000ft - A Great Software Suite To Manage Project Time"

January 31, 2021

4.0

All in all, 10,000ft has been a major benefit to our team so far, allowing us to more closely keep track of project progress, billable hours, and more, which has in turn allowed us to more precisely set goals and allocate resources.

Pros

10,000ft allows project managers and teammates to set goals for time performed on various phases of multiple projects, allowing employees and leaders across the company to make sure they're on pace for success.

Cons

The software can sometimes feel hefty if individual team members have multiple projects on their plates. This can lead to a lot of administrative time devoted to filling in the 10,000ft form that could be used on project phases.

Review Source

ME

Michelle E.  
CoFounder & Contributor  
Internet  
Used the software for: 1-2 years

### "Progess!"

April 19, 2018

4.0

Pros

I was leery of the way "insights" and "plans" were initially split up, but I must say - 10000ft hit it out of the park with the reinvention of this software! The program allows for creative, strategic thinking - which a lot of PM software does not.

Cons

There is no native mobile app. It does always work well with certain browsers and occasionally have to remind myself to "save everything."

Review Source

Salvatore F.  
Production Director  
Computer Games  
Used the software for: Less than 6 months

### "Easy to use, visually pretty, saves a lot of time"

April 30, 2018

4.0

Saves me a lot of complex spreadsheet editing in excel.

Pros

It is very easy to use and I like the simplicity of the reporting. The ability to change from a daily view to a yearly view is essential.

Cons

Perhaps a trade off with easy of use but could do with some more power in places. Although the reporting is beautifully simple, it does mean I have to revert to excel to generate the info I need a lot of the time. Could also do with some support around scheduling conflicts and multiple timeline views.

Review Source

CR

Caroline R.  
Project Manager  
Higher Education  
Used the software for: 6-12 months

### "An easy to install and use program. Very good customer support."

February 19, 2018

4.0

Enabled one stop reporting for all projects as well as providing an easy overview.

Pros

Ease of use and user interface. Customisation is easy and straightforward. Basic reporting is functional.

Cons

Reporting can be limited. No Gantt chart - scheduler is not as comprehensive as a Gantt chart. The inability to set reminders at key milestones.

Review Source

DS

Daniel S.  
  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Great Program"

April 30, 2018

5.0

Pros

Makes controlling and scheduling resources a breeze. Awesome program, and easy to use. They really did a good job with this.

Cons

It's a great program, and very robust as far as programs go. The programmers who built this, left very little to be desired.

Review Source

JN

Jill N.  
  
  
Used the software for: I used a free trial

### "budget friendly"

March 8, 2018

5.0

Pros

Easy to use planner for projected cost and budgeting resources. User-friendly and easy to learn. this ranks in my top 15.

Review Source

AB

Andrew B.  
  
  
Used the software for: Less than 6 months

### "10,000ft plans"

March 23, 2018

5.0

Pros

Customer support has always helped me with any questions I️ had. I would call at anytime and they were responsive.

Cons

Honestly, nothing. 10,000ft Plans is absolutely great and the way it was created is extremely user friendly.

Review Source

CD

Chris D.  
Design Director  
Internet  
Used the software for: 2+ years

### "Quick and easy way to schedule resources. "

August 4, 2017

5.0

Good control and visibility of resource scheduling for low effort

Pros

It is very well designed. It's fast. Like the name suggests it gives you a high level view of your business for very little effort. Interaction is intuitive - drag the schedule around and zoom in and out so it works at any scale from daily increments to annual. Over utilisation and availability in hours are clearly displayed. Whilst it feels light it does have some depth. Time recording, P&L, custom fields, API integration and pivot table style reporting are there if you want them. Project / stage hierarchy is very handy and tags and filtering are great.

Cons

Not much. Be nice if you could create a new project from the schedule view. It would be good if you could customise colours per project for the schedule view, but colours are reserved for commercial status - confirmed, unconfirmed, leave and non billable. It is a sensible design decision as it saves users from creating project "soup" in the schedule view, but some will want that freedom.

Review Source

NM

Nicola M.  
Architectural Assistant  
Architecture & Planning  
Used the software for: 2+ years

### "Good simple timesheets"

December 5, 2019

4.0

This software has proven a good simple way to keep track of our hours.

Pros

We find the software simple and intuitive for keeping timesheets and assigning hours per project and work stage for simple billing.

Cons

The software is fairly standalone and we have to manually input the time data into our invoices. We don’t use the expense feature.

Review Source

WW

Wieke W.  
Finance Manager  
Market Research  
Used the software for: 2+ years

### "Very easy to implement & use "

February 13, 2018

4.0

Resourcing / scheduling and analysis

Pros

Visual , easy to use. Users are happy with the product Basic features are good. very good for overview of your resources (and planning)

Cons

Reporting limited and not detailed enough. Inability to define/change calculations/formulas. Enhancement of reports builder.

Review Source

SW

Seddik W.  
Data Analyst  
Computer Software  
Used the software for: Less than 6 months

### "10,000ft Plans"

March 30, 2018

4.0

Pros

User Defined Reports Even if you're not buying into the big data trend, you can't discount the value of good reporting. 10,000ft Plans has the high-level dashboard you're used to, and its reporting platform lets users create custom reports based on their own business needs. Allocate Resources Across Projects If your project teams are ever-changing, 10,000ft Plans's ability to view to allocation of resources across projects can save you many headaches. Budgets and Expenses Talk about time savings. 10,000ft Plans cuts down on the need for multiple systems or integrations by allowing users to create budgets and manage expenses within the platform.

Cons

No Customization Options Calling 10,000ft Plans rigid might be a stretch, but its lack of customization options should be noted. It's more than just visual tweaks too. For example, you can't make custom fields to save off data that might be specific to your company's process. Lack of Collaboration Depending on the organization of your company and its projects, collaboration within your PM solution may or may not be important. With that said, if built-in collaboration is a big selling point for you, 10,000ft Plans will most likely fall short of your expectations.

Review Source

KK

Karel K.  
Helpdesk  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "10000 ft plans"

February 13, 2018

4.0

Pros

Very quick, not a lot of loading, lots of options and very detailed ones. You can do anything you want

Cons

There arent a lot of cons in my opinion, but i think the user interface could use a little face lift

Review Source

S

Swipe  
  
  
Used the software for:

### "Easy to set up, Great analytics..."

January 28, 2014

5.0

We have been looking for a while for a tool that allows us to grow with us and to plan projects properly. With 10.000ft we are able to plan resources and track time at the same time. Time tracking only looks backwards, but 10.000ft also looks forward. You know roughly about the costs that will occur on a project. Finally we have costs and time fully under control to keep our profitability at a healthy level. You see early enough, if things run out of scope. It also is a great help in planning resources. Finally team members can see by themselves on what projects they will work in the future.

Pros

Easy to set up, Great analytics, lovely design, easy to use, easy for time tracker to add their hours with just 1-2 clicks, good documentation

Cons

nothing found yet - a roadmap of future features would be nice

Review Source

GC

Garry C.  
Client Service Associate, Operations  
Information Technology and Services  
Used the software for: 6-12 months

### "A Reasonably Sufficient Tool to Manage Billable Hours for Service Companies"

February 13, 2018

4.0

Pros

What I like most about this software is its ability to be the single source of truth for team resourcing, which then can provide reports on average bill rates, actual and projected revenue figures.

Cons

What I dislike most about this software is some of of the flows can be better thought out. For example, why can't certain views be saved as default or a pre-set if used frequently enough in the schedule tab?

Review Source

MH

Melissa H.  
Project Manager  
  
Used the software for: Less than 6 months

### "Good Overall product, but lacks some important features. "

February 19, 2018

4.0

Pros

Very easy to use. Excellent customer service. Nicely done user interface.

Cons

Lacks some important features. Vacation/PTO tracking should be more robust. QB export is not customizable. No ability to dictate payroll period. Lacks notifications for approval processes.

Review Source

BR

Bruce R.  
Owner  
  
Used the software for: Less than 6 months

### "Great"

March 28, 2018

5.0

Pros

Absolutely Great. I was able to level up on my productivity rate due to the features of this app last month.

Cons

well, before I could say anything negative about this product, I would seriously need to give it more time

Review Source

VR

Verified Reviewer  
Project Manager Office Manager  
Construction  
Used the software for: 1-2 years

### "Project Management Office Manager"

May 4, 2026

4.0

My overall experience with Resource Management has been positive. It’s a reliable tool for planning and allocating resources across teams and projects, and it significantly improves visibility. While it could benefit from better customization and more intuitive task management features, it performs well in its core purpose.

Pros

Overall, Resource Management is a strong tool that delivers solid value for organizing and tracking resources across projects. It’s especially useful for visibility and planning, though there are a few areas where it could be more intuitive and flexible.

Cons

Learning curve for new users Limited customization options Task-level management is not as strong as dedicated PM tools

Review Source

OA

Odukunle A.  
Advanced mental health  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Good Application "

October 23, 2025

5.0

Pros

Smartsheet is a fantastic application that works well for teams that needs to work holistically with the ability to add comments, attach documents, organize tasks which makes collaboration seamless

Cons

At the beginning it felt really complex and it was a bit overwhelming. It took a while to get used to.

Review Source

MN

Mihail N.  
Engineering  
Computer & Network Security  
Used the software for: I used a free trial

### "Easy and good program"

January 2, 2025

4.0

It is designed to be easy to use and I see no reason not to use the program.

Pros

I've tried the program and it's super cool and I would recommend it to friends and colleagues.

Cons

So far I haven't noticed anything I don't like.

Review Source

Sadaf G.  
Sustainability Analyst  
Construction  
Used the software for: 6-12 months

### "Resource Planning and Forecasting done right with 10000ft"

March 21, 2019

4.0

The most challenging aspect of managing projects is reporting, especially the most critical assignments in the project which has actually been easier to accomplish with 10000ft. This is the first software I have used that combines project management, time tracking and resourcing altogether, diminishing the need to employ different software for these aspects of the business. We have been successful in realizing data-driven planning such as using the time inputs from all team members to produce real-time budget rather than counting on an estimate as was the norm before; forecasting resource utilization for the remaining part of the project, or even quarterly (and estimate liquidity etc.) and prepare a financial budget for this duration. Overall, I would recommend to medium-sized businesses to take their business to a better direction.

Pros

Setting up project details such as phases, resources, budget etc. does seem a hassle at first, but with the learning curve, it becomes substantially uncomplicated to use. It does take time for the team to get used to noting down the time spent on each project every day, but it is imperative that it is done correctly, so as to generate time and invoice reports that can assist the management to get high-level insights across the business. In addition, 10000ft offers periodic free webinars and case studies, e.g. "Getting More Out Of 10,000ft" which cover key aspects of the software and helpful hints on how to speed up workflow etc. It is also possible to sync our work calendars to assignments and tasks, which is actually quite impressive as we can see which projects are going on, and which assignments would need our urgent attention. The most important aspect for me as a Project Manager is that through this software I can track projects and make changes when required, schedule resources to particular tasks- both current and estimated, (through placeholder assignments), see which team member is over-booked and which one is available. It is also possible to review the actual time spent on assignments and tasks and is a powerful tool for invoicing purposes. This bit of transparency across the board is very functional particularly for the team, which can collaborate accordingly and be accountable for their bit.

Cons

There are currently no provisions for Gantt Charts and graphic representation of elements, which would have helped in better visualisation of data. Would love such an option in the future. Secondly, I feel that the real benefit of investing in such software will come in most handy when it is implemented by the team accurately, so it is essential that they do. It is also pricey for small businesses, wherein project based analytics are not included in the price.

Review Source

Jose F. G.  
Director of Operations  
Internet  
Used the software for: 1-2 years

### "Great alternative to maximize your team's utilization"

May 6, 2020

5.0

Overall we love using 10kft and we have been able to improve our business process thanks to its features. We use it to keep track of where people is allocated on projects and when new projects come to easily see who's available to work on it.

Pros

I love that it's very powerful and supports custom fields. It helps us keep track of our skills database and where those skills can be used best. The analytics are very simple yet powerful, helps us identify the right data on the right time.

Cons

The UI can lag a bit, with the most recent update. It take a bit time to get used to a few workflows to do some things, such as replacing/reassigning an assignment. It has more features than we need.

Alternatives considered

[Kantata](https://www.capterra.com/p/110832/kantata/)[Harvest](https://www.capterra.com/p/75598/Harvest/)

Reason for choosing Resource Management

Cost and simplicity. Both alternatives offered much more features, are extremely powerful and comprehensive but ultimately too expensive for what we were looking to solve.

Review Source

FÇ

Ferhat Ç.  
Project Manager  
Machinery  
Used the software for: 6-12 months

### "Powerful Resource Management with Smartsheet"

December 7, 2022

5.0

I've had a good experience with Smartsheet's resource management tool. It's been a great help in managing resources across multiple projects, and I'm able to customize it to fit my needs. While there are some areas that could be improved, I'm overall happy with the tool.

Pros

Smartsheet's resource management tool is incredibly powerful and easy to use. It allows me to quickly and easily view and manage resources across my entire project. The interface is intuitive and user-friendly, making it easy to set up and use. I'm able to customize the display to my own preferences and view all my resources in one place. It's a great tool to help me stay organized and on track.

Cons

The resource management tool in Smartsheet can be a bit slow and unresponsive at times. I've also noticed that it can be difficult to quickly and easily move resources from one project to another. Additionally, the cost for the resource management feature can be a bit steep for some people.

Switched from

[ITM Platform](https://www.capterra.com/p/147990/ITM-Platform/)[Projectworks](https://www.capterra.com/p/206536/Projectworks/)

Smartsheet's resource management tool is better then its alternatives due to its great customization options and intuitive user interface. Additionally, it's easy to view and manage resources across multiple projects in one place. It's also powerful enough to handle complex resource management tasks, while being simple enough for novice users. I would definitely recommend it to anyone looking for an effective resource management tool.

Review Source

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