# Floori Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Floori the right Augmented Reality solution for you? Explore 57 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/231320/Floori/reviews

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Floori

4.7 (57)

[View alternatives](https://www.capterra.com/p/231320/Floori/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Floori

Ease of use

4.8

Customer Service

4.9

## Pros and Cons in Reviews

LM

Lyndon M

Marketing Project CoordinatorMarketing and Advertising, 51 - 200 employeesUsed the software for: Less than 6 months.

“Great customer service and flexibility to make the visualizer work for my small client.“

September 3, 2025

DG

David G

DirectorRetail, 2 - 10 employeesUsed the software for: Less than 6 months.

“I had some issues with the setting up the products in the backend whcih meant I had to add products multiple times which took a lot of extra time.“

December 11, 2024

AF

Andrew F

DirectorBuilding Materials, 11 - 50 employeesUsed the software for: Less than 6 months.

“The quality of the visualizer is incredible and will help customers make a better discission with their timber choice. “

September 5, 2024

GI

Grant I

Managing directorBuilding Materials, 2 - 10 employeesUsed the software for: 6-12 months.

“The only con is that they cant get the technology to be able to render stairs and steps.“

September 13, 2024

SH

Stephanie H

Office ManagerConstruction, 2 - 10 employeesUsed the software for: 6-12 months.

“The system itself is amazing for showcasing our product and what we do. But our representative \[sensitive content hidden\] is the best part of floori.“

May 27, 2024

NM

Nicia M

MARKETING MANAGERImport and Export, 51 - 200 employeesUsed the software for: 1-2 years.

“The difficulty of getting the rug in right position in the room and the fact that there is no option to download the image obtained.“

June 20, 2022

Mv

Martijn v

OwnerRetail, 2 - 10 employeesUsed the software for: More than 2 years.

“Floori helps us and our customers to get a good idea of ​​what we have to offer before purchasing.“

September 5, 2024

NB

Nathan B

Marketing DirectorWholesale, 2 - 10 employeesUsed the software for: 1-2 years.

“Bulk edits for information, as it becomes tedious if you have a long list of SKUs.“

June 3, 2022

## Showing most helpful reviews

Showing 1-25 of 57 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Marketing Manager - Australasia  
Chemicals  
Used the software for: Less than 6 months

### "Highly Recomend the Floori Visualiser"

January 29, 2025

5.0

Very good. The communication has been excellent and we are looking forward to the launch shortly.

Pros

Easy onboarding experience and implementation of the Visualiser.

Cons

We specialise in providing coatings for factory and hangar floors but there were no predefined template images to utilise without having to pay for them to be made.

Review Source

TA

Theo A.  
Tiling Supplier  
Building Materials  
Used the software for: Less than 6 months

### "They listen, they care and they go above and beyond! I would highly recommend the Floori tool as well as the great team they have on board."

June 25, 2025

5.0

10/10 - 10/10 - The tool is fantastic and so is the Floori Team. Understanding the full picture of the plug in and its features did take some time but the Floori team helped and guided us a long the way.

Pros

They listen, they care and they go above and beyond to support their customers. Absolute pleasure working with the floori team!

Cons

Absolutely nothing, the floori tool is a game changer and the floori team is very friendly and supportive.

Alternatives considered

[roomvu](https://www.capterra.com/p/218588/roomvu/)

Reason for choosing Floori

We preferred Floori overall, the functionality and style was exactly what we were looking for.

Review Source

CH

Clive H.  
Owner  
Retail  
Used the software for: I used a free trial

### "Love is a Rug"

July 6, 2022

4.0

Lack of customer engagement and no evidence of improving sales makes the ROI struggle

Pros

Ability to show under furniture and scale to size chosen

Cons

Loading products was hard work, selecting products to show needs to be more joined up. Link from chosen product to Visualiser needs simplifying

Review Source

AS

Andrew S.  
Customer Experience Director  
Consumer Services  
Used the software for: 2+ years

### "Good things through good thinking"

December 5, 2024

5.0

Account managers are very friendly, understanding and helpful.

Pros

Their adaptiveness, and response to requests.

Cons

There seems to be many manufacturers in the database, but none that we use. We sell MS International (MSI), Viking, Fusion (CORETec), Nova, Carbon Core, Somerset, Mullican, Lauzon; it would be great to be able to have floor samples available from these manufacturers.

Review Source

VR

Verified Reviewer  
Marketing Project Coordinator  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Responsive customer service and great value"

September 3, 2025

5.0

Pros

Great customer service and flexibility to make the visualizer work for my small client. Easy to onboard.

Cons

The only thing that didn't go as planned was an inability to use price ranges on the price estimator, but Floori more than compensated with other features.

Review Source

SR

Sebastian R.  
Teamleader  
Retail  
Used the software for: 6-12 months

### "perfect match"

June 27, 2025

5.0

Pros

The support is very good. From the initial setup to daily use, a contact person is always available.

Cons

In our current use, we haven't noticed anything negative. I'm convinced that solutions will be found for any problems that may arise.

Review Source

GG

Gabriel G.  
Marketing Analyst  
Architecture & Planning  
Used the software for: 1-2 years

### "Belgotex do Brasil"

December 13, 2024

5.0

I, along with the entire company, am satisfied with the use of the platform.

Pros

I really appreciate the ease of use of the platform and the independence it provides for users to make changes and add things when necessary. Additionally, the excellent support team is always available to assist.

Cons

We have no complaints about Floori. The only issue we encountered during our contract was quickly resolved.

Review Source

LG

Lisa G.  
Director  
Wholesale  
Used the software for: 1-2 years

### "Floori review - B2B"

May 26, 2025

4.0

Pros

We like the fast and efficient service we get, in case we have any questions. We are also proactively contacted to share any updates.

Cons

The price compared to our usage of Floori. We do not deal with end consumers directly, we sell to B2B customers. Floori is therefore a tool that we make available for our customers to sell our rugs to end consumers. We notice that it isn't used as much as we would have hoped. Therefore the price per use/click is quite high in our scenario. We think that B2C companies would benefit more from Floori.

Review Source

GS

Georgia S.  
Marketing executive  
Consumer Goods  
Used the software for: 6-12 months

### "Useful tool"

December 12, 2024

5.0

Floori is a very useful tool and any issues I've run into Valentina has helped me very quickly and to the best of her ability.

Pros

My favourite part of floori is the ease of use, from using the portal to customer use. It’s so straight forward and simple!

Cons

I wish there was an easier way to get the images from the scanner onto the portal, it seems to be a very long process, from scanning, importing them onto your computer, cropping the images to size, resizing them to be able to be uploaded to the portal, sometimes having to edit images together. If you have multiple products to scan and upload, it can be a timely process for one person.

Review Source

DB

Danny B.  
Owner  
Construction  
Used the software for: Less than 6 months

### "User-Friendly Design Tool with Stunning Visualizations"

October 18, 2024

5.0

I am very happy with the product and would recommend it to others. I have been using it for a few months now, and I have not had any problems with it. The product is well-made, and I am confident that it will last for a long time. I would also like to add that the customer service is excellent. I had a question about the product, and I was able to get a quick and helpful response from the company.

Pros

One of the things I immediately appreciated about Floori was its user-friendly design. Even without experience with design software, I found the interface intuitive and easy to navigate. I was able to create impressive visualizations in a surprisingly short amount of time. What stood out was how realistic the renderings looked – the lighting, textures, and overall quality were exceptional. Floori also offered a good level of customization, allowing me to tailor the designs to my specific needs and preferences. The product is customer-friendly and the customer success is responsive to customer feedback.

Cons

However, while the visualization quality was impressive. Having a wider range of options would enhance the creative possibilities. Additionally, while generally smooth, I occasionally encountered minor glitches or delays within the software, which could disrupt the workflow at times.

Review Source

AM

Alexandra M.  
Coordenador de marketing  
Retail  
Used the software for: Less than 6 months

### "Uma boa ferramenta"

October 27, 2022

4.0

Ainda não estamos usando a muito tempo, mas temos como meta diminuir a quantidade de demonstrações físicas.

Pros

O aplicativa é muito didático, uma vez que a pessoa aprende como usa não há como esquecer.

Cons

Não possuí integração com todos alguns sistemas.

Alternatives considered

[roomvu](https://www.capterra.com/p/218588/roomvu/)

Reason for choosing Floori

Suporte + equipe com apoio a diferentes idiomas.

Review Source

RM

Richard M.  
gerente de e-commerce  
Retail  
Used the software for: 2+ years

### "sistema é bom e intuitivo, apesar do peso em dispositivos"

June 6, 2025

4.0

gostamos, o preço é um pouco caro pela conversão que traz, a usabilidade do back-end é ok, do front end é um pouco pesado, acho que dá pra melhorar, mas estamos satisfeitos

Pros

o sistema é inovador e intuitivo, apesar de não ter uma integração com nosso erp ou plataforma de ecommerce, gostamos!

Cons

ele é bem pesado, alguns dispositivos ficam muito lentos, talvez ajustando os tamanhos e resoluções do que é enviado para o front-end dispositivo voces possam melhorar isso

Review Source

GO

Gabriela O.  
Gerente  
Construction  
Used the software for: 1-2 years

### "Avaliação - \[conteúdo sensível escondido\]"

February 24, 2025

5.0

Excelente. O simulador é uma ótima ferramenta para nosso negócio.

Pros

Super prestativa. Me ajudou em todo processo para subir os produtos e corrigir os erros que estavam na plataforma.

Cons

sem comentários. Atendeu as expectativas dentro do que foi pedido.

Review Source

JM

Jean M.  
Analista de e-commerce  
Retail  
Used the software for: 1-2 years

### "Excelente plataforma"

January 23, 2025

5.0

A Floori possibilita a visualização dos nossos produtos pelos clientes, o que ajuda e muito na decisão de compra deles.

Pros

Diversidade de ambientes e a possibilidade do cliente enviar a foto do seu próprio ambiente.

Cons

Até o momento só temos boas experiências com a plataforma.

Review Source

VP

Vitor P.  
Coordenador de Marketing  
Construction  
Used the software for: Less than 6 months

### "Simulador de Ambientes Grupo Lume Cerâmica"

September 13, 2024

5.0

No geral a experiência está sendo excelente, muito fácil de manter e atualizar, muito intuitivo na utilização.

Pros

Praticidade na administração dos produtos, qualidade na simulação e visualização.

Cons

Acho interessante pensarmos em alguma forma de destacar mais os produtos polidos, com o brilho e reflexo.

Review Source

AM

Andrés M.  
Diseñador web  
Glass, Ceramics & Concrete  
Used the software for: 6-12 months

### "La realidad aumentada fácil de usar"

June 21, 2022

4.0

La experiencia ha sido muy grata, el equipo Floori con \[CONTENIDO SENSIBLE\] a la cabeza realmente está muy al tanto de brindarnos la mejor atención y ver como podemos sacar el mejor provecho del software.

Pros

Desde la implementación y la configuración hasta el uso diario por parte de nuestros clientes y asesores, Floori cumple su promesa de valor y hace que la realidad aumentada sea fácil de usar, muy práctica y ajustable a las necesidades y las dinámicas comerciales de nuestro negocio. Es gratificante ver como nuestros clientes toman decisiones de compra más rapido debido a que tienen una idea muy fiel a lo que quieren lograr en su remodelación.

Cons

Lo único que he señalado es la falta de métricas mas precisas en cuanto a uso, tiempo de uso, top de productos vistos, uso por ambiente o uso por fotografía propia, entre otros; que nos pueden dar mas insights en el departamento de marketing

Reason for choosing Floori

La gestión comercial, la relación costo - beneficio y la calidad del software influyeron en la decisión de compra

Review Source

IA

Ilka A.  
Proprietaria  
Retail  
Used the software for: Less than 6 months

### "Avaliação "

June 7, 2022

4.0

Experiência muito boa com a floori e o simulador, mas ainda vejo certa resistência dos clientes em usar a ferramenta.

Pros

A facilidade e praticidade de uso e implementação. A boa noção do tapete no ambiente.

Cons

Falta uma pesquisa de satisfação dos usuários. Poderia ter alguma ferramenta mostrando a taxa de uso com a taxa de conversão. Gostaria de conseguir simular outros produtos além do tapete, para a experiência ser mais completa. O reconhecimento do sofá para a troca do tecido seria muito valioso para a nossa empresa.

Reason for choosing Floori

Por ter conhecido primeiro a floori e gostado da apresentação

Review Source

GLC

Gustavo Lopes C.  
Coordenador de MKT  
Building Materials  
Used the software for: Less than 6 months

### "ferramenta e atendimento nota 10"

August 1, 2022

5.0

O software é sensacional, mais o atendimento é mais que sensacional

Pros

A possibilidade de mexer na paginação do produto

Cons

Gosto de tudo, difícil achar algo que não goste!!!

Reason for choosing Floori

Pelas funcionalidades que o software oferece

Review Source

JS

Julio S.  
sócio diretor  
Civil Engineering  
Used the software for: Less than 6 months

### "simulador genial "

July 12, 2022

5.0

Pros

super facil de utilizar, a versão móbile ajuda muito, possibilidade de variedade de marcas e modelos.

Cons

o valor do investimento é alto quando eu comparo com o retorno de capital que a plataforma trouxe, ela é ótima quando tratamos ela como uma possibilidade a mais, um diferencial para a empresa.

Review Source

AM

Andre M.  
Gestor de Operações  
Retail  
Used the software for: Less than 6 months

### "Feedback Floori"

May 16, 2025

4.0

Gostei do produto, faltando alguns produtos das marcas que trabalhamos, porém está sendo preenchido.

Pros

O envio ao cliente para ele criar seu ambiente, dessa forma facilita para o cliente que não precisa vir a loja para criar seu ambiente

Cons

Criar uma forma de informar quais produtos o cliente colocou no ambiente que ele simulou, dessa forma o vendedor pode entrar em contato já com o orçamento em mãos

Reason for choosing Floori

Ambiente reais e o link para envio ao cliente, facilitando o uso.

Review Source

CP

Cristian P.  
Diseñador Grafico  
Glass, Ceramics & Concrete  
Used the software for: 6-12 months

### "Muy recomendada para cerrar ventas"

March 18, 2025

5.0

El crecimiento que tuvimos en vistas y fidelización de clientes nuevos con esta plataforma y un cierre más eficaz de ventas.

Pros

La plataforma tiene una interfaz muy intuitiva y muy rápida para creación de productos.

Cons

La variedad en ambientes para la visualización de pisos cerámicos.

Alternatives considered

[roomvu](https://www.capterra.com/p/218588/roomvu/)

Reason for choosing Floori

La diferencia entre el costo en la plataforma

Review Source

RW

Robert W.  
Business Owner  
Retail  
Used the software for: 2+ years

### "Best Visualizer On The Market"

October 1, 2024

5.0

Rug Love was proud to be the first rug store in the UK to implement Floori, and it has truly been a game-changer for our business. It’s hands down the best tool on the market. The support we’ve received has been outstanding, especially from \[sensitive content hidden\], who consistently goes above and beyond to assist us. Now in our fourth year with Floori, we consider them an essential part of our success and growth.

Cons

None. Best in class. We moved from Roomvo, which by by comparison is a far inferior product, no AR feature and a much more expensive pay per SKU subscription. Floori also has a portal to manage all data.

Review Source

AM

Alejandra M.  
Asistente de marketing  
Construction  
Used the software for: Less than 6 months

### "Recomiendo Floori"

May 23, 2025

5.0

Excelente. Muy comunicativos, siempre a disposición. Fácil y práctico. Resuelve un gran problema y mejora la experiencia del usuario.

Pros

Fácil de entender y la excelente atención de su personal. Siempre a disposición para ayudar o explicar ante cualquier duda.

Cons

Me gustaría que funcione un poco más rápido. Cuando pasas de una imagen a otra queda cargando por unos minutos

Review Source

EP

Eduardo P.  
IT MANAGER  
Design  
Used the software for: 2+ years

### "Compartimos nuestra experiencia con el cliente."

September 24, 2024

5.0

Nos gusta subir nuestra propia data y poder alimentarla con facilidad nuestros productos, exponerlos se vuelve cada vez mas fácil.

Pros

La facilidad en su uso, la capacidad de entendimiento sobre la herramienta y la experiencia adquirida con el uso.

Cons

Pocas por considerar, pero deberíamos considerar IA para "recomendar la visualización del producto, de acuerdo a tonos en las habitaciones.

Review Source

AA

Ariadna A.  
Auxliar en marketing  
Construction  
Used the software for: 6-12 months

### "Floori en la vida mexicana"

September 10, 2024

4.0

Es agradable, sin duda me gustaría que fuera más responsiva o la inteligencia estuviera bien desarrollada para entornos complejos

Pros

Me gusta el concepto de lograr apreciar tu espacio con un acabado diferente hace que los clientes tengan más confianza de apreciar el producto.

Cons

No es muy responsivo, en espacios algo complejos no proyecta bien el espacio lo cual es un detalle ya que las casas promedio en México suelen tener muchos objetos

Review Source

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