---
title: "ClickLearn Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about ClickLearn Software - reviews, pricing plans, popular comparisons to other Onboarding products and more."
source_url: "https://www.capterra.com/p/231337/Click-Learn/"
page_type: "product"
language: "en"
---

# 

 ClickLearn Software Review 2026: Features, Integrations, Pros & Cons

Last updated on July 21, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

ClickLearn

## What is ClickLearn?

ClickLearn is a Digital Adoption Platform that captures work processes in enterprise software and auto-produces learning content in seven formats, including interactive videos and step-by-step instructions, translated into over 45 languages. Its recording technology adapts to any software customization, enabling users to create documentation and training materials for applications like Microsoft Dynamics 365, Salesforce, and custom programs. The platform includes a customizable eLearning portal that keeps documentation current with automatic updates, ensuring employees have access to up-to-date training resources. ClickLearn bridges the gap between software implementation and user productivity by equipping employees with the skills to use business software efficiently. The platform works across multiple systems, from ERPs and CRMs to Windows applications and web browsers, streamlining the creation of training materials and documentation.

## What is ClickLearn used for?

[Training](https://www.capterra.com/training-software/)[Document Generation](https://www.capterra.com/document-generation-software/)[Onboarding](https://www.capterra.com/onboarding-software/)

Top alternative

Featured

Overall rating

Based on 22 user reviews

Reviews sentiment

Positive

95%

Neutral

5%

Negative

0%

Starting price

$6350

Other, Per Year

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for ClickLearn?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.clicklearn.com&name=ClickLearn)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ClickLearn

4.3 (22)

VS.

[4.6 (5,303)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting Price

$6350

Other, Per Year

Starting Price

$29

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (22)

Ease Of Use

4.7 (2,902)

Value For Money

4.6 (16)

Value For Money

4.5 (1,874)

Customer Service

4.8 (20)

Customer Service

4.6 (1,860)

## ClickLearn alternatives

[4.7 (505)](https://www.capterra.com/p/230567/360Learning/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (598)](https://www.capterra.com/p/132935/TalentLMS/reviews/)

Starting price

$149.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.4 (90)](https://www.capterra.com/p/127210/GO1-LMS/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.7 (140)](https://www.capterra.com/p/130044/LearnUpon/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/231337/Click-Learn/alternatives/)

## FAQs about ClickLearn

Overview

### Which roles and teams benefit most from ClickLearn?

ClickLearn is most used by IT managers, ERP and CRM consultants, trainers, and instructional design teams that need to create software walkthroughs, onboarding materials, and user documentation at scale. Operations and business readiness leaders use it to support system rollouts, standardize processes, and improve user adoption across enterprise applications.

Answer based on 22 reviews

Overview

### What company size and industries is ClickLearn built for?

ClickLearn is built for enterprise software teams, especially enterprises at 41%, with construction as the top industry at 18%. It also serves small businesses at 36% and midsize companies at 23%, with strong reviewer presence in computer software at 14% and machinery at 9% for ERP and CRM implementations.

Answer based on 22 reviews

Talk to an expert

### More questions?

Ask our experts

Features and Usability

### What are the key features of ClickLearn?

ClickLearn offers course authoring, built-in screen recording, PowerPoint conversion, and interactive learning for creating training content. It also includes learner portals, learning paths, quizzes, assessments, progress reports, and workflow automation. Additional features cover version control, role-based permissions, SCORM compliance, and third-party integrations.

Pricing

### How much does it cost and what fees or limitations are included?

ClickLearn starts at $6,350 per year for the Basic plan with 1 author and 500 end-users. Essentials costs $12,350 per year, Professional is $23,350 per year, and Enterprise is $27,350 per year. A free trial is available, and one reviewer called it time friendly and cost effective.

Answer based on 1 reviews

Integrations

### Which third-party tools and platforms does ClickLearn integrate with?

ClickLearn integrates with over 40 third-party platforms, including Microsoft 365, Microsoft Power Apps, Microsoft Power BI, Dynamics 365, Dynamics 365 Business Central, Dynamics 365 Sales, Acumatica Cloud ERP, IFS Cloud, IFS assyst, JD Edwards EnterpriseOne, Oracle APEX, Oracle CPQ, and Oracle Cloud CX.

Answer based on 6 reviews

Getting Started and Support

### How easy is it to onboard and train a team on ClickLearn?

ClickLearn is generally easy to onboard for end users and new hires, who often adapt quickly through in-app guides, interactive tutorials, videos, webinars, live online sessions, and documentation. Training teams also get up to speed fast creating materials, while admins and content authors may need more time for editing, hidden features, or complex workflows.

Answer based on 12 reviews

Getting Started and Support

### What customer support options does ClickLearn offer?

ClickLearn provides email/help desk, FAQ/forum, knowledge base, and phone support. Users describe the support team as quick, helpful, and knowledgeable, with issues often resolved promptly and more technical questions escalated when needed. Some mention especially friendly service during setup and early configuration problems.

Answer based on 6 reviews

## Features

AI summary

Based on 8,092 Onboarding reviews

According to Capterra reviewers, these are the features buyers prioritize most when evaluating onboarding software:

-   **Payroll Management** (**62%** of reviewers rated this feature as critical)
-   **Employee Database** (**50%**)
-   **Employee Management** (**48%**)

ClickLearn focuses on other capabilities that reviewers also consider important, including **Mobile Access** (**50%**) and **Self Service Portal** (**38%**). These features give teams flexible access to onboarding materials from different devices and let employees complete key tasks on their own, helping businesses improve accessibility, reduce manual follow-up, and support a more efficient onboarding experience.

Mobile Access

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Reporting/Analytics

4.4 (5)

80.00% of 5 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Learner Portal

4.8 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Students can access materials and communicate with instructors via their online student profile

Templates

4.3 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Sample files or documents that could be customized as needed or used as is

Workflow Automation

4.5 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Streamlining repetitive tasks and activities through automated and predefined workflows

Asynchronous Learning

4.7 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Supports flexible learning at different times (i.e., learners can access course materials at their own pace)

ClickLearn 139 features

### All Features
- Academic/Education: Software specialized for schools (K-12 & Post-Secondary)
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Annotations: Highlight content and/or make notations about parts of content
- API: Application programming interface that allows for integration with other systems/databases
- Applicant Tracking: Find and manage potential candidates and their applications and resumes through the recruiting life cycle
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Approval Workflow: Route documents and other data through one or more stakeholders for review and approval
- Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes
- Assessment Management: Creation, administration, and evaluation of assessments or tests
- Assignment Management: Assign issues and tasks based on availability or required skills
- Asynchronous Learning: Supports flexible learning at different times (i.e., learners can access course materials at their own pace)
- Audience Targeting: Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention
- Audio Capture: Record audio or import/upload audio files
- Audio/Video Recording: Record audio and/or video
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Backup and Recovery: Create backups and provide methods to recover deleted/lost data
- Batch Processing: Software's ability to perform similar action on multiple similar files simultaneously
- Behavior Tracking: Track visitors'/audience's responses across web pages and other optimized content
- Blended Learning: Supports learning paths that combine in-person classes with online/virtual courses
- Built-in Course Authoring: Tools that allow users to create and publish courses and course material/content
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Certification & Licensing: Enables management and tracking the certification/licensing requirements of learners, employees, or stakeholders
- Change Management: Track and monitor efficient handling of all changes/transitions
- Change Planning: Planning training and tasks to facilitate the transition to new technology, process, or workflow.
- Change Tracking: Track changes in laws and regulations and compare previous legislation to current legislation
- Chat/Messaging: Communicate using direct chat or messages within the system
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Commenting/Notes: Leave comments and notes on documents for others to view
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Conditional Logic: Capability of a software or system to make decisions and perform actions based on specified conditions
- Configuration Management: Identify component attributes like servers, hardware, software, and manage relationships across all services
- Content Creation: The ability to create unique content
- Content Library: Centralized repository to store content and assets
- Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
- Contextual Guidance: Interprets what a user is doing based on context and helps guide them through the process.
- Corporate/Business: Software specialized for corporate use
- Course Authoring: Developing custom training courses for educating employees or for teachers to create courses for their students
- Course Management: Create, organize, and assign courses to users
- Course Publishing: Publish finished eLearning course in a compatible eLearning format (e.g., SCORM, xAPI).
- Customer Experience Management: Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.
- Customer Segmentation: Process of dividing customers into groups based on common characteristics
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Questions: Tailored or customizable questions for more targeted and relevant data collection
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Data Quality Control: Establish guidelines about how much and what kind of data can be stored in the repository
- Data Storage Management: Manage and store data in a database
- Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
- Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document
- Document Automation: Automated or logic-based workflows that assist in the creation of electronic documents
- Document Generation: Custom forms to streamline repetitious aspects of a document
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Review: Review and analyze existing information across documents
- Document Storage: Store and organize documents in a centralized system
- Document Templates: Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Email Templates: Pre-made examples and templates for emails
- Employee Handbook: Create and share a new employee handbook with helpful information
- Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities
- Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product
- Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events
- Forms Management: Store, manage and track all forms in a centralized location
- Full Text Search: Search for specific words or phrases within a document or database
- Image Editing: Edit, touch up, and convert images for publishing
- Incident Management: Manage and track all disruptions and incidents
- Interaction Tracking: Track interaction history by documenting conversations for contacts
- Interactive Content: Allow the audience to interact or engage with the content
- Interactive Learning: Students are encouraged to interact with technology-enabled study materials during the course of learning
- Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support
- Learner Portal: Students can access materials and communicate with instructors via their online student profile
- Learning Management: Organize and track educational activities
- Learning Paths/Tracks: Designing course materials to be completed in a sequential order for personalized learning purposes
- Live Chat: Ability to chat online in real time
- Media Import: Import various types of media (e.g., images, presentations, videos, music, etc.) to be used in eLearning courses
- Mobile Access: Access software remotely via mobile devices
- Mobile Learning: Access for students to complete learning materials on mobile platforms
- Modeling & Simulation: Using physical, mathematical, or logical models as a basis for simulations to generate data for managerial or technical decision-making
- Multi-Language: Manage and support multiple languages
- Multi-Screen Recording: Simultaneously record webcam and screen
- Multimedia Support: Supports various file formats
- Multiple Format Support: Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12)
- Multiple Output Formats: Create content in various formats, such as print, PDF, HTML and more
- Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection
- On-Demand Recording: Record the audio of phone conversations for quality assurance purposes
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Prioritization: Arrange tasks based on the level of priority or urgency
- Problem Management: Identify and solve underlying cause of incident(s), and prevent future incidents from occurring
- Progress Reports: Document and report the progress of ongoing projects
- Progress Tracking: Reporting on how each user, task or process has advanced since its initiation
- Quizzes: Brief assessments used to measure knowledge and skills
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Data: Receive data and information in real time
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Release Management: Planning, scheduling, and overseeing the release of software or system changes into a live or production environment
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- SCORM Compliance: Adherence to the standards outlined in the SCORM (Sharable Content Object Reference Model) framework
- Screen Capture: Save a screenshot of your desktop as an image
- Screen Recording: Record and save a video file of what is happening on a computer screen
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Self-paced Learning: Identifying your own learning needs, setting goals, finding the necessary resources, and evaluating your own knowledge
- Single Sign On: Allow users to access multiple services after entering their login credentials once
- Skills Assessment: Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks
- Skills Tracking: Track employee skills, competencies, training & qualifications
- Social Learning: Create tools to promote social interaction and learning between students/trainees and instructors/trainers
- SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
- Storyboarding: Dictate the order and pace of an eLearning course, including the logic for how different learners progress
- Survey/Poll Management: Create and administer polls and surveys
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success
- Synchronous Learning: Real-time, interactive learning experiences where participants engage in learning activities simultaneously
- Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes
- Task Management: Create, manage and track all task activities and progression
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Templates: Sample files or documents that could be customized as needed or used as is
- Tests/Assessments: Create tools to measure student retention of learning material and lessons
- Text Editing: Edit text as needed
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Training Management: Track employee/learner's progression through training programs
- Two-Way Audio & Video: Presenter can see and hear participants and vice versa
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- User Onboarding: Guide new users to understand and become proficient in using a product or service
- Version Control: Track revisions and updates made to files and navigate between different versions
- Video Editing: Create professional looking videos by manipulating video footage with filters, special effects, trimming, filters and transitions
- Video Management: Store and manage online video content
- Video Streaming: Allows users to view videos without downloading media files
- Video Support: Supports various video file formats
- Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data
- Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows
- YouTube Uploading: Upload and share videos with an in-app YouTube integration

---

Get Advice

We can help you find the software with the features you need.

Features

4.4 (22)

4.4

Based on 22 reviews

## Pricing

Value for money

4.6 (16)

Free Trial

[View pricing plan details](https://www.capterra.com/p/231337/Click-Learn/pricing/)

Basic

$6,350

Other,Per Year

It includes:

-   Produce content

Essentials

$12,350

Other,Per Year

It includes:

-   Produce content
-   User experience

Professional

$23,350

Other,Per Year

It includes:

-   Produce content
-   User experience
-   Digital Adoption

Enterprise

$27,350

Other,Per Year

It includes:

-   Produce content
-   User experience
-   Digital Adoption
-   Advanced

Value for money

4.6 (16)

4.6

Based on 16 reviews

## Integrations

[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[

SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)[

Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/)[

Salesforce Service Cloud](https://www.capterra.com/p/136189/Salesforce/)[

Salesforce Marketing Cloud](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/)[

SAP S/4HANA Cloud](https://www.capterra.com/p/152293/SAP-S-4HANA/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (20)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (20)

4.8

Based on 20 reviews

## User reviews

Overall rating

4.3

Based on 22 reviews

Filter by rating

5(8)

4(13)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

SN

Shanna N.

Designer

Apparel & Fashion

### "Easy User Manuals"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 23, 2026

Love this service and customer service was very helpful when I reached for a bit of help. Would recommend!

Pros

Saved me loads of time on creating a training platform user manual for newer employees. Customer service is fantastic as well!

Cons

As it was a new software it has a bit of a learning curve but once sorted that there were no issues!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

February 23, 2026

Hi Shanna, Thank you for taking the time to share your experience with ClickLearn. We're delighted to hear that our product has made it easier for you to create training materials and that you found our customer service helpful. We understand that new software can come with a learning curve, and we’re pleased to know that it didn’t stand in your way for long. Your recommendation means a lot to us, and we're committed to continually improving so that our users have the best experience possible. If you ever need further assistance or have more feedback, please don't hesitate to reach out.

BS

Brion S.

Lead Product and Design Manager

Computer Software

### "The ClickLearn is ok and does work reasonably well"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

January 6, 2026

Thanks to the guides we no longer have to sit through those boring Zoom training sessions, they’ll just sit there in the app. So now I’m drinking cold coffee but at least the tool reveals where users trip up. The new hires are picking up the software better than they were before.

Pros

The cost is actually reasonable and does not feel completely like a scam. They provide analytics as to whether users click on the buttons or simply are lazy. It’s ok, I guess.

Cons

Cohort data takes around 8 hours to show up and that is totally unacceptable. I hate the manual CSS selectors because I always find an element captue failure.

Switched from

[WalkMe](https://www.capterra.com/p/131194/WalkMe/)

WalkMe is slower to reach roi and more expensive.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 7, 2026

Thank you, Brion, for your honest and detailed feedback. We’re glad to hear that ClickLearn has reduced the need for live training and helped new hires ramp up faster, while providing useful insights into where users struggle. We appreciate your comments on cohort data delays and CSS selector reliability - these are important areas we are actively working to improve. Your perspective is valuable, and we thank you for choosing ClickLearn and sharing your experience. Best regards, Dennis - Marketing

NS

Nina S.

Head of Business Development

Health, Wellness and Fitness

### "Decreased the time taken in creating training materials"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

April 21, 2025

Pros

I can without any doubt say that ClickLearn has helped in improving our learning initiatives because the speed in development of content is fast. This feature of the platform has also come in handy to support our multinational teams in training, thus enhancing diversity.​

Cons

Observations that were made when using the platform include cases where it sometimes was not able to capture some of the interactivity in our software requiring me to edit them manually in a response.​

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

OA

OMAR A.

Senior Professor

Higher Education

### "Centralized solution for content creation and distribution"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 21, 2025

Pros

The convenience of using ClickLearn to generate the same training all around the offices in our company has been quite helpful. It has been possible to ensure that we standardize the training programs offered to various teams through the help of the mentioned platform features.​

Cons

It was less effective when dealing with massive projects with a massive content volume; this made publication of materials to take long. We had to categorize projects so as to regulate performance or performance.​

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RB

Ruhan B.

Head of Unit for Contract Implementation

Oil & Energy

### "Enhanced our means of a onboarding process of our users"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 21, 2025

Pros

I like that ClickLearn offers interaction tutorials and guides generated from the software’s pathways. Thus, it is easy to update the content in order to maintain that the training material is contemporary which makes the new users adapt faster to the new program.​

Cons

I have observed that the application sometimes fails to record some dynamic portions of the application fully. This created a need to fill the gaps with additional steps which would otherwise would not be needed.​

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JD

Jhonny D.

Senior IT Manager

Construction

### "Gave an extensive method for effective integration of learning."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 15, 2025

Pros

ClickLearn is truly the easiest software to try to build training content with. I find this task approach of clicking through tasks to get training materials and e-learning developed for me quite effective as it saves me a lot of time while providing good quality work

Cons

That is why one of the problems I faced while using ClickLearn is that it poorly copes with the complex workflows or systems. Some movements are not captured clearly which results to some missing links in the training material that is produced.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

April 16, 2025

Hi Jhonny, Thank you for the great feedback! We're glad ClickLearn has made it easier to create training content quickly and effectively. 💪 We appreciate you pointing out the challenges with complex workflows. This is something we're actively working to improve to create the best documentation expereice, and your input is valuable. Appreciate your insights - they help us keep improving! – Dennis, ClickLearn

TB

Timo B.

ERP-/BI-Manager

Glass, Ceramics & Concrete

### "Schulungsunterlagen für MS Dynamics NAV"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

March 21, 2023

Pros

Die Erstellung und Veröffentlichung von Schulungsunterlagen für MS Dynamics NAV erfolgt relativ einfach.Man "spielt" den Prozess durch, Clicklearn zeichnet alles auf und erstellt darauf einen Schulungsleitfaden.Sehr zu Empfehlen ist der Test-Modus, bei dem die User ihr gelerntes testen können.

Cons

Die Bearbeitung der aufgenommenen Schulungsunterlagen ist etwas mühsam. Einige Funktionen sind etwas versteckt zu finden und nicht eindeutig erklärt.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 23, 2023

Thank you, Timo, for taking the time to write this review. It's great to hear that your overall experience with ClickLearn has been positive. And thank you for the feedback - it is very valuable for us to hear from our users about what they find difficult. Thanks again :-)

AN

Anonymous User

Business Readiness Lead

Plastics

### "Attain product, improving all the time although a few features still being worked on"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

November 29, 2021

Overall, a positive experience.

Pros

ClickLearn has proved easy to learn, and the text has been easy to translate across multiple languages. When issues have arisen, the support team has been great.

Cons

The interaction between IFS and ClickLearn is a little clunky, especially when trying to replay to get screenshots in different languages.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 6, 2021

Thank you for taking the time to write this review. I'm happy to hear that you're enjoying using the product and that you've been satisfied with the support you've been given. :-) I'm not quite sure I understand the issue you describe with the clunky interaction between IFS and ClickLearn. I hope you'll visit our Community site here: https://community.clicklearn.com to get some help from one of our nice colleagues in Customer Care, and possibly also provide some material (e.g. screenshots) documenting the issue, so they can assist you better.

Antony N.

Microsoft Dynamics Junior Support Consultant

Information Technology and Services

### "ClickLearn Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

November 19, 2021

It's been great using ClickLearn to create End-user documentation as well as Training guides at a much quicker rate.

Pros

Ease of Use, and functionality. I like the idea of deploying the Virtual assistant but I haven't been able to successfully deploy the Virtual Assistant as yet. I will with the right guidance though.

Cons

The difficulty in Producing Content on the new CLickLearn Attain. It took me nearly 5 hours to Produce content and I was unsuccessful in Producing the content.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

Response from Vendor

December 6, 2021

Hello Antony, Thank you for taking the time to write this review! I'm happy to hear that ClickLearn is helping you produce content with greater efficiency and that you're enjoying our multi-language offering. I hope that you and your end-users will have a good experience working with the Virtual Assistant when the time is right for you to explore this learning format. :-) I'm sorry to hear about your difficulties producing content. Something does not seem right. I hope you have contacted our Customer Care team, so they could help you fix the issue. In case you haven't contacted them yet, you can do it here: https://community.clicklearn.com.

BD

Barb D.

Marketing Specialist

Machinery

### "Relatively new, high frequency administrator, author, user."

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

November 18, 2021

I support our continuation with CL, as I've now worked out or gotten used to any of the kinks I've encountered.

Pros

When using in a 'perfect' environment, the ClickLearn software is unmatched.

Cons

Everything else on the computer needs to be shut down, and a connector must be installed for seamless recording. Creating templates is not a functional as it is in CL Classic.

Reasons for choosing ClickLearn

IFS Connector

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

November 25, 2021

Thank you for your review Barb! And thank you for your feedback. We are continuously working to improve ClickLearn Attain and we are very interested in your input. I hope that you'll soon find creating templates easier. Thanks again.

[View all Reviews](https://www.capterra.com/p/231337/Click-Learn/reviews/)

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