# Salesforce Maps Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Salesforce Maps Software - reviews, pricing plans, popular comparisons to other GIS products and more.

Source: https://www.capterra.com/p/231362/MapAnything

---

# 

 Salesforce Maps Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Salesforce Maps

## What is Salesforce Maps?

Bring the power of GIS to your field sales and service teams with location intelligence embedded right inside the World's #1 CRM. Salesforce Maps makes it easy for companies to visualize critical data, improve field operations using real-time insights, and efficiently drive revenue growth. Reduce operational costs and save hours in planning, administration, and drive time with route optimization, territory management, and live updates from the field.

## What is Salesforce Maps used for?

[Location Intelligence](https://www.capterra.com/location-intelligence-software/)[Route Planning](https://www.capterra.com/route-planning-software/)[Field Service Management](https://www.capterra.com/field-service-management-software/)

Top alternative

Featured

Overall rating

Based on 21 user reviews

Reviews sentiment

Positive

86%

Neutral

10%

Negative

5%

Starting price

$490

Per User, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Salesforce Maps?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.salesforce.com&name=Salesforce Maps)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Salesforce Maps

4.5 (21)

VS.

[4.6 (1,440)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting Price

$490

per user, per month

Starting Price

$39

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (21)

Ease Of Use

4.6 (1,400)

Value For Money

4.0 (14)

Value For Money

4.4 (1,204)

Customer Service

4.4 (15)

Customer Service

4.6 (1,353)

## Salesforce Maps alternatives

[4.7 (2,739)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/)

Starting price

$79.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/)

[4.5 (969)](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/)

Highest Rated

[Geocodio](https://www.capterra.com/p/239419/Geocodio/)

[5.0 (75)](https://www.capterra.com/p/239419/Geocodio/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/239419/Geocodio/)

[Motive](https://www.capterra.com/p/138669/Motive/)

[4.5 (1,687)](https://www.capterra.com/p/138669/Motive/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/138669/Motive/)

[View all alternatives](https://www.capterra.com/p/231362/MapAnything/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Billing & Invoicing

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Dispatch Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Manage sending personnel and resources to a site as needed

Maintenance Scheduling

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Schedule predetermined or ad hoc maintenance services and labor requests

Mobile Access

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Real-Time Data

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Receive data and information in real time

Salesforce Maps 57 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Automatically create schedules based on business needs or employee availability and qualifications

Track and analyse user behavior within a system or network

Create, manage, and send invoices or bills to customers

Provides a channel for team members to share media files, communicate, and work together

Manage and track all internal and external communication conducted via calls, email, text, or chat

Process to track, record, and analyze expenses that occurred over the entire duration of a given project

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Alter the layout and content of reports

Graphical representation of data

Track item deliveries through dispatch notifications, status and location tracking, and ETA updates

Manage sending personnel and resources to a site as needed

Track all personnel who operate company vehicles

Track employee schedules, availability, and performance across projects and tasks

Monitor fuel consumption and optimize fuel usage

Converting human-readable addresses into geographic coordinates

Virtual perimeter for a real-world geographic area

Visualize locations on a map

Determines the location of a device using GPS or an IP address

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

Track and manage inventory levels to maintain proper supply

Track driver locations on a map in real time

Identify the physical location of an individual, asset, device, etc.

Manage, maintain and track the performance of assets and equipment

Schedule predetermined or ad hoc maintenance services and labor requests

Log miles driven for tax deduction or reimbursement purposes

Access software remotely via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage and track customer orders for goods, investments, or any other purchases

Organize and manage the accomplishments and development of employees or performance of applications or systems

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Predict future data based on historical data sets

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Assign available resources to various projects and tasks

Track past routes to better plan and optimize repeat trips

Finding the most optimal routes for drivers based on various factors and constraints

Plan daily routes to optimize employee scheduling and provide directions

Plan availability and assign specific time slots for tasks and resources

Track the status over time for a request, process, asset, or transaction

Organize customer data and accounts by user or geography

Set up connections to third-party platforms to improve business processes

Track and manage employee's work hours to improve payroll accuracy

Organize and track the physical movement of goods from one location to another

Search by a unique Vehicle Identification Number (VIN) to reveal a vehicle's features, specifications and history

Creating, assign, and track jobs and/or tasks for work orders

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.6 (21)

4.6

Based on 21 reviews

## Pricing

Value for money

4.0 (14)

Free Version

[View pricing plan details](https://www.capterra.com/p/231362/MapAnything/pricing/)

Basic

$490.00

Value for money

4.0 (14)

4.0

Based on 14 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Jira](https://www.capterra.com/p/19319/JIRA/)[

Docusign](https://www.capterra.com/p/121506/Docusign/)[

Google Cloud](https://www.capterra.com/p/268690/Google-Cloud-Platform/)[

LinkedIn Sales Navigator](https://www.capterra.com/p/228343/LinkedIn-Sales-Navigator/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.4 (15)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (15)

4.4

Based on 15 reviews

## User reviews

Overall rating

4.5

Based on 21 reviews

Filter by rating

5(14)

4(4)

3(2)

2(1)

1(0)

Mentioned topic

Sorted by most recent

TS

Thomas S.

CTO

Mechanical or Industrial Engineering

### "Great for field teams, just takes a bit to learn"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

April 10, 2025

Overall a solid tool if you’re doing in-person sales or service. Helps plan smarter, not harder. Once I got the hang of it, it really streamlined how I manage territories and visits.

Pros

Honestly, being able to see where leads and accounts are on a map is super helpful. Route planning is a huge win — I used it a lot for field visits, and it saved me hours. Also nice to visualize territories and spot gaps.

Cons

Bit of a learning curve in the beginning. Took some clicking around to really get how to use it efficiently. And yeah, like a lot of Salesforce stuff, it can get pricey fast.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SG

Shelby G.

QA & Environmental Manager

Pharmaceuticals

### "Salesforce Maps Fair Review "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

July 10, 2023

Pros

I used salesforce maps alongside the servicemax system. I used this daily for the planning and scheduling of work orders to nationally deployed engineers. Raising the work orders is easy. I also used the preventive maintenance recurring work order scheduling. The Salesforce Maps is easy to use and shows in real time the location of the engineers so that I was able to plan, and prioritise urgent work orders. The maps is easy to use and a good lau out. It is easy to train to staff members.

Cons

A few connectivity issues have been experienced.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Roneil B.

Customer Service Representativie

Outsourcing/Offshoring

### "Salesforce Maps is convenient tool for Telesales"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

September 10, 2022

Pros

Very user friendly and very direct. Compared to other software, Salesforce has many features that can really help and improve the business.

Cons

I think that the onet thing that can be improved on this software is if the developers can make official software that can be installed rather than the web-based software.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Vishesh K.

Senior Engineer

Information Technology and Services

### "Useful Sales Tool"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

July 27, 2022

Pros

Salesforce maps helps to portray all the details and insights of the sales data, with the help of this data user can optimize the sales processes which helps in maximizing the sales of the products.

Cons

The mobile app needs some updates and I felt price a bit on the higher side for small businesses.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

CTO

Internet

### "Salesforce Maps Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 14, 2021

Pros

Helps me with routes and planning., good usability with good settings and outputs and possibilite me analyze several aspects of my sales.

Cons

Needs some time to understand how it works and get used to it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Funda A.

Strategic Planning Manager

Automotive

### "Great tool to lead management"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

July 21, 2021

We are using it to view our customers' and prospects' locations and lead generation and improve marketing activities' effectiveness.

Pros

Lead generation and visualisation is very useful. Color coding and layers also useful for clustring.

Cons

Development and initiatl investment cost is a bit higher. Mobile version is limited and needed to be improved.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Sandro Roberto L.

Assistente Administrativo

Civic & Social Organization

### "Melhor ferramenta para mapeamento de clientes o Salesforce Maps é imbatível nesse quesito!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 3, 2021

É nosso grande aliado na buscas de empresas para inserção de Jovens Aprendizes no mercado de trabalho. Sendo agora muito mais utilizado por conta da pandemia a facilidade de utilização nos ainda bastante

Pros

O Salesforce é muito útil no mapeamento de clientes, e de como abordá-los para que o resultado da nossa investida seja exatamente o que precisamos. Temos um setor que contrata Aprendizes e de acordo com o mapeamento realizado descobrimos quais ramos tem necessitado desses jovens nas suas empresas e quais áreas eles poderiam atuar. Com a pandemia esse trabalho ficou mais diversificado e mais fácil de buscar por que ele consegue agregar todas as informações de maneira que qualquer usuário inexperiente consiga interpretar

Cons

A configuração inicial é um pouco difícil, mas depois que se consegue ter o controle da ferramenta tudo flui normalmente

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

BLOGGER

Broadcast Media

### "salesforce Maps"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

April 13, 2021

Pros

the ability to track and auto log shipments saves time and human resource. very flexible application, particularly like the ability to schedule well in advance

Cons

the extra features like live tracking should come included in the package

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Joao V.

IT Analyst

Transportation/Trucking/Railroad

### "Great sales and mapping management software."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 31, 2021

Pros

There is a certain learning difficulty in the first contact, but the Salesforce Maps tool brings many benefits to expand and optimize the productivity of our services. The reports and filters are excellent and we are able to view all potential customers and partners in unique and complete views. Even outside the office, we were able to analyze the data of each client before making a visit and obtaining the main information, bringing a smarter and more agile business process.

Cons

Salesforce Maps should be to improve the documentation and learning is a little difficult for those who have never touched it before. But I have nothing bad to comment on the tool, I had no problems.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Consultant Jr

Telecommunications

### "Great tool to sales team"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

March 25, 2021

Pros

You can analyze several aspects of sales, I used a tool a lot to create a smart track, it´s very good for mapping a recipe. We use sometimes on the cell phone which is very practical, but it has some limitations. And I use less the part of routes that is very interesting for making proven trips and you have an integration with the sales force CRM

Cons

In some cities there was not a proper activity, I found it a bit complicated to understand and the mobile version is useful but leaves something to be desired, it was used through use.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/231362/MapAnything/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)