--- title: "Salesforce Maps Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Salesforce Maps Software - reviews, pricing plans, popular comparisons to other GIS products and more." source_url: "https://www.capterra.com/p/231362/MapAnything/" page_type: "product" language: "en" --- # Salesforce Maps Software Review 2026: Features, Integrations, Pros & Cons Last updated on February 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Salesforce Maps ## What is Salesforce Maps? Bring the power of GIS to your field sales and service teams with location intelligence embedded right inside the World's #1 CRM. Salesforce Maps makes it easy for companies to visualize critical data, improve field operations using real-time insights, and efficiently drive revenue growth. Reduce operational costs and save hours in planning, administration, and drive time with route optimization, territory management, and live updates from the field. ## What is Salesforce Maps used for? [Location Intelligence](https://www.capterra.com/location-intelligence-software/)[Route Planning](https://www.capterra.com/route-planning-software/)[Field Service Management](https://www.capterra.com/field-service-management-software/) Top alternative Featured Overall rating Based on 21 user reviews Reviews sentiment Positive 86% Neutral 10% Negative 5% Starting price $490 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Salesforce Maps?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.salesforce.com&name=Salesforce Maps) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Salesforce Maps 4.5 (21) VS. [4.6 (1,468)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting Price $490 per user, per month Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (21) Ease Of Use 4.6 (1,018) Value For Money 4.0 (14) Value For Money 4.4 (953) Customer Service 4.4 (15) Customer Service 4.6 (963) ## Salesforce Maps alternatives [4.5 (244)](https://www.capterra.com/p/99848/GPS-Insight-Fleet-Tracking-Solution/reviews/) Starting price $14.95 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/) [4.5 (1,018)](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars Highest Rated [Geocodio](https://www.capterra.com/p/239419/Geocodio/) [5.0 (79)](https://www.capterra.com/p/239419/Geocodio/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Motive](https://www.capterra.com/p/138669/Motive/) [4.5 (1,688)](https://www.capterra.com/p/138669/Motive/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/231362/MapAnything/alternatives/) ## FAQs about Salesforce Maps Overview ### Which roles and teams benefit most from Salesforce Maps? Salesforce Maps is most used by sales teams, revenue leaders, and field representatives who need route planning, territory management, and account prioritization. IT and CRM administrators support implementation and data accuracy, while operations, product, and executive leaders use location intelligence to improve coverage, customer visits, and strategic planning. Answer based on 21 reviews Overview ### What company size and specific industries is Salesforce Maps built for? Salesforce Maps is designed for small, mid-market, and enterprise businesses that run field sales, fleet management, or service operations. It fits companies that depend on location-based field activities and need a unified platform to manage visits, routes, and on-the-ground work across their teams. Talk to an expert ### More questions? Ask our experts Features and Usability ### What are the key features of Salesforce Maps? Salesforce Maps offers geographic maps, geolocation, geocoding, and GPS for location-based CRM work. It includes route management, route optimization, territory management, and automated scheduling, plus live driver tracking, geofencing, real-time monitoring, customizable reports, and third-party integrations. Integrations ### Which third-party tools and platforms does Salesforce Maps integrate with? Salesforce Maps integrates with 6 third-party tools, including Docusign and Slack for collaboration, Google Cloud for cloud services, Jira for issue tracking, LinkedIn Sales Navigator for sales prospecting, and QuickBooks for accounting. Answer based on 5 reviews Getting Started and Support ### What training and onboarding options does Salesforce Maps offer? Salesforce Maps provides webinars and documentation to help teams get started. Webinars offer guided, live or recorded instruction on product setup and features, while documentation gives written reference material for self-paced review, step-by-step instructions, and ongoing access to product details. Answer based on 3 reviews Getting Started and Support ### What customer support options does Salesforce Maps offer? Salesforce Maps provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Reviewers describe customer service as helpful and responsive, though some note that certain requests require custom work before issues can be resolved or features can be added. Answer based on 2 reviews ## Features AI summary Based on 1,650 GIS reviews Capterra reviewers highlight these as the top features buyers look for in GIS software: - **Data Import/Export** (**52%** of reviewers rated this feature as critical) - **Geographic Maps** (**48%**) - **Route Optimization** (**43%**) Salesforce Maps includes **Geographic Maps** and **Route Optimization**, giving teams the tools to visualize territories and plan more efficient travel routes. However, it does not offer **Data Import/Export**. Instead, it provides **Location Tracking** (**44%**), which still supports field visibility by helping businesses monitor where teams are operating in real time, allowing teams to improve route planning, territory coverage, and day-to-day coordination. Activity Dashboard 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Billing & Invoicing 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Dispatch Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage sending personnel and resources to a site as needed Maintenance Scheduling 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Schedule predetermined or ad hoc maintenance services and labor requests Mobile Access 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Real-Time Data 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Receive data and information in real time Salesforce Maps 57 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Behavioral Analytics: Track and analyse user behavior within a system or network - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Reports: Alter the layout and content of reports - Data Visualization: Graphical representation of data - Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates - Dispatch Management: Manage sending personnel and resources to a site as needed - Driver Management: Track all personnel who operate company vehicles - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Fuel Management: Monitor fuel consumption and optimize fuel usage - Geocoding: Converting human-readable addresses into geographic coordinates - Geofencing: Virtual perimeter for a real-world geographic area - Geographic Maps: Visualize locations on a map - Geolocation: Determines the location of a device using GPS or an IP address - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Incident Reporting: Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Inventory Management: Track and manage inventory levels to maintain proper supply - Live Driver Tracking: Track driver locations on a map in real time - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mileage Tracking: Log miles driven for tax deduction or reimbursement purposes - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Predictive Analytics: Predict future data based on historical data sets - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Resource Allocation: Assign available resources to various projects and tasks - Route History: Track past routes to better plan and optimize repeat trips - Route Optimization: Finding the most optimal routes for drivers based on various factors and constraints - Routing: Plan daily routes to optimize employee scheduling and provide directions - Scheduling: Plan availability and assign specific time slots for tasks and resources - Status Tracking: Track the status over time for a request, process, asset, or transaction - Territory Management: Organize customer data and accounts by user or geography - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time & Attendance: Track and manage employee's work hours to improve payroll accuracy - Transportation Management: Organize and track the physical movement of goods from one location to another - VIN Lookup: Search by a unique Vehicle Identification Number (VIN) to reveal a vehicle's features, specifications and history - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.6 (21) 4.6 Based on 21 reviews ## Pricing Value for money 4.0 (14) Free Version [View pricing plan details](https://www.capterra.com/p/231362/MapAnything/pricing/) Basic $490.00 Value for money 4.0 (14) 4.0 Based on 14 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ Docusign](https://www.capterra.com/p/121506/Docusign/)[ Google Cloud](https://www.capterra.com/p/268690/Google-Cloud-Platform/)[ LinkedIn Sales Navigator](https://www.capterra.com/p/228343/LinkedIn-Sales-Navigator/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (15) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (15) 4.4 Based on 15 reviews ## User reviews Overall rating 4.5 Based on 21 reviews Filter by rating 5(14) 4(4) 3(2) 2(1) 1(0) Mentioned topic Sorted by most recent TS Thomas S. CTO Mechanical or Industrial Engineering ### "Great for field teams, just takes a bit to learn" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 April 10, 2025 Overall a solid tool if you’re doing in-person sales or service. Helps plan smarter, not harder. Once I got the hang of it, it really streamlined how I manage territories and visits. Pros Honestly, being able to see where leads and accounts are on a map is super helpful. Route planning is a huge win — I used it a lot for field visits, and it saved me hours. Also nice to visualize territories and spot gaps. Cons Bit of a learning curve in the beginning. Took some clicking around to really get how to use it efficiently. And yeah, like a lot of Salesforce stuff, it can get pricey fast. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SG Shelby G. QA & Environmental Manager Pharmaceuticals ### "Salesforce Maps Fair Review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 July 10, 2023 Pros I used salesforce maps alongside the servicemax system. I used this daily for the planning and scheduling of work orders to nationally deployed engineers. Raising the work orders is easy. I also used the preventive maintenance recurring work order scheduling. The Salesforce Maps is easy to use and shows in real time the location of the engineers so that I was able to plan, and prioritise urgent work orders. The maps is easy to use and a good lau out. It is easy to train to staff members. Cons A few connectivity issues have been experienced. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Roneil B. Customer Service Representativie Outsourcing/Offshoring ### "Salesforce Maps is convenient tool for Telesales" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 September 10, 2022 Pros Very user friendly and very direct. Compared to other software, Salesforce has many features that can really help and improve the business. Cons I think that the onet thing that can be improved on this software is if the developers can make official software that can be installed rather than the web-based software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Vishesh K. Senior Engineer Information Technology and Services ### "Useful Sales Tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 July 27, 2022 Pros Salesforce maps helps to portray all the details and insights of the sales data, with the help of this data user can optimize the sales processes which helps in maximizing the sales of the products. Cons The mobile app needs some updates and I felt price a bit on the higher side for small businesses. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User CTO Internet ### "Salesforce Maps Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 14, 2021 Pros Helps me with routes and planning., good usability with good settings and outputs and possibilite me analyze several aspects of my sales. Cons Needs some time to understand how it works and get used to it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Funda A. Strategic Planning Manager Automotive ### "Great tool to lead management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 July 21, 2021 We are using it to view our customers' and prospects' locations and lead generation and improve marketing activities' effectiveness. Pros Lead generation and visualisation is very useful. Color coding and layers also useful for clustring. Cons Development and initiatl investment cost is a bit higher. Mobile version is limited and needed to be improved. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Sandro Roberto L. Assistente Administrativo Civic & Social Organization ### "Melhor ferramenta para mapeamento de clientes o Salesforce Maps é imbatível nesse quesito!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 3, 2021 É nosso grande aliado na buscas de empresas para inserção de Jovens Aprendizes no mercado de trabalho. Sendo agora muito mais utilizado por conta da pandemia a facilidade de utilização nos ainda bastante Pros O Salesforce é muito útil no mapeamento de clientes, e de como abordá-los para que o resultado da nossa investida seja exatamente o que precisamos. Temos um setor que contrata Aprendizes e de acordo com o mapeamento realizado descobrimos quais ramos tem necessitado desses jovens nas suas empresas e quais áreas eles poderiam atuar. Com a pandemia esse trabalho ficou mais diversificado e mais fácil de buscar por que ele consegue agregar todas as informações de maneira que qualquer usuário inexperiente consiga interpretar Cons A configuração inicial é um pouco difícil, mas depois que se consegue ter o controle da ferramenta tudo flui normalmente Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User BLOGGER Broadcast Media ### "salesforce Maps" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 April 13, 2021 Pros the ability to track and auto log shipments saves time and human resource. very flexible application, particularly like the ability to schedule well in advance Cons the extra features like live tracking should come included in the package Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Joao V. IT Analyst Transportation/Trucking/Railroad ### "Great sales and mapping management software." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 31, 2021 Pros There is a certain learning difficulty in the first contact, but the Salesforce Maps tool brings many benefits to expand and optimize the productivity of our services. The reports and filters are excellent and we are able to view all potential customers and partners in unique and complete views. Even outside the office, we were able to analyze the data of each client before making a visit and obtaining the main information, bringing a smarter and more agile business process. Cons Salesforce Maps should be to improve the documentation and learning is a little difficult for those who have never touched it before. But I have nothing bad to comment on the tool, I had no problems. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Consultant Jr Telecommunications ### "Great tool to sales team" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 March 25, 2021 Pros You can analyze several aspects of sales, I used a tool a lot to create a smart track, it´s very good for mapping a recipe. We use sometimes on the cell phone which is very practical, but it has some limitations. And I use less the part of routes that is very interesting for making proven trips and you have an integration with the sales force CRM Cons In some cities there was not a proper activity, I found it a bit complicated to understand and the mobile version is useful but leaves something to be desired, it was used through use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/231362/MapAnything/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.