# Salesforce Maps Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Salesforce Maps the right GIS solution for you? Explore 21 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/231362/MapAnything/reviews --- Salesforce Maps 4.5 (21) [View alternatives](https://www.capterra.com/p/231362/MapAnything/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Salesforce Maps Ease of use 4.2 Customer Service 4.4 ## Pros and Cons in Reviews SG Shelby G QA & Environmental Manager Pharmaceuticals, 51 - 200 employeesUsed the software for: More than 2 years. “The Salesforce Maps is easy to use and shows in real time the location of the engineers so that I was able to plan, and prioritise urgent work orders.“ July 10, 2023 ## Showing most helpful reviews Showing 1-21 of 21 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jacob G. Senior Admissions Counselor Higher Education Used the software for: 1-2 years ### "Potential to be invaluable!" May 22, 2019 5.0 For our college admissions office, we use Map Anything to better understand how we can maximize our travel as it relates to high schools, students, and even churches. Most of our counselors are not from the same state as the college so seeing what county a school or student is from does not automatically tell us how close to campus they are. Map Anything allows us to see the clumps of the state where we get the most students so we can strategically target those areas. Pros Map Anything can do almost anything you need - optimize travel routes, show you contact within a radius or outside of a radius, layer multiple sets of contacts onto a single map, etc... It also connects with any field in your system (if you know where to look), so as a reporting tool, it can do more than Salesforce's basic reporting tool! While the primary use case is to visualize data, you are also able to export lists. You can also choose to scale your map in miles or kilometers so it can accomodate folks all over the world. Cons Map Anything isn't exactly the easiest tool to learn how to use. It took me a lot of practice and repitition (They have webinar recordings on their website that I probably should have watched) to get used to and remember certain steps. But once I got the hang of it, it was really hard to stop creating content and reports for my admissions staff! Map Anything was also just acquired by Salesforce, so I'm not sure if that will change the product or its pricing structure for the future. Just do you your homework! Review Source TS Thomas S. CTO Mechanical or Industrial Engineering Used the software for: Less than 6 months ### "Great for field teams, just takes a bit to learn" April 10, 2025 4.0 Overall a solid tool if you’re doing in-person sales or service. Helps plan smarter, not harder. Once I got the hang of it, it really streamlined how I manage territories and visits. Pros Honestly, being able to see where leads and accounts are on a map is super helpful. Route planning is a huge win — I used it a lot for field visits, and it saved me hours. Also nice to visualize territories and spot gaps. Cons Bit of a learning curve in the beginning. Took some clicking around to really get how to use it efficiently. And yeah, like a lot of Salesforce stuff, it can get pricey fast. Review Source Ryan V. Marketing and Social Media Manager Mining & Metals Used the software for: 6-12 months ### "OK but not for the faint of heart. " October 29, 2018 2.0 Pros If you really begin to understand how the software works it's a great tool but the learning curve is steep and rather challenging to implement to a sales team. Found there were way better options out that your team who don't need a lot of training can use. Cons Learning curve is way too high for the average user. Review Source Brice P. CRM & Web Specialist Higher Education Used the software for: 1-2 years ### "Extremely useful Salesforce add-on" July 12, 2018 4.0 Pros We use MapAnything to geo-target elements of our marketing outreach, and to also promote events when our recruiters are traveling across the country. Very useful tools allow for segmentation of data points, bulk actions such as campaign assignment or record owner change, and allow for spatial overlays such as school or congressional districts. Customer service for this product is wonderful, too, especially for the price. Cons As with any geo-location tool (this one powered by Google Maps), it works best with U.S. addresses. We've found that trying to use MapAnything for international purposes, specifically individuals in India and China, is not advisable and will not return accurate results. This stems from our method of allowing individuals to self-report their address, which often is poorly formatted and unreadable by Google. Something that should be kept in mind before purchasing. Review Source João V. IT Analyst Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Great sales and mapping management software." March 31, 2021 5.0 Pros There is a certain learning difficulty in the first contact, but the Salesforce Maps tool brings many benefits to expand and optimize the productivity of our services. The reports and filters are excellent and we are able to view all potential customers and partners in unique and complete views. Even outside the office, we were able to analyze the data of each client before making a visit and obtaining the main information, bringing a smarter and more agile business process. Cons Salesforce Maps should be to improve the documentation and learning is a little difficult for those who have never touched it before. But I have nothing bad to comment on the tool, I had no problems. Review Source Funda A. Strategic Planning Manager Automotive Used the software for: 1-2 years ### "Great tool to lead management" July 21, 2021 5.0 We are using it to view our customers' and prospects' locations and lead generation and improve marketing activities' effectiveness. Pros Lead generation and visualisation is very useful. Color coding and layers also useful for clustring. Cons Development and initiatl investment cost is a bit higher. Mobile version is limited and needed to be improved. Review Source VR Verified Reviewer Information Manager Automotive Used the software for: 1-2 years ### "Great Salesforce Mapping Tool" September 13, 2018 5.0 Pros Mapanything is integrated with our salesforce and pitcher. Since it is integrated with salesforce, all of the accounts are available with their addresses and contacts in both the website version and the mobile version. With the salesforce integration we can restrict the accounts to those that are managed by our sales reps. The robust search makes it very easy to find an account and associated contacts. If the sales rep has extra time between calls, he can easily use the map to locate other customer locations nearby. Prior to the salesforce integration with mapanything, we had to export our customer list and import it into a mapping software in order to plan routes. The salesforce integration makes it a lot more efficient to do route planning. Cons I have no dislikes about the software as it is a great improvement from us having to manage our customer list outside of salesforce to do route planning. Review Source Roneil B. Customer Service Representativie Outsourcing/Offshoring Used the software for: 1-2 years ### "Salesforce Maps is convenient tool for Telesales" September 10, 2022 5.0 Pros Very user friendly and very direct. Compared to other software, Salesforce has many features that can really help and improve the business. Cons I think that the onet thing that can be improved on this software is if the developers can make official software that can be installed rather than the web-based software. Review Source Steve L. PMO Manager Used the software for: 1-2 years ### "Great extension of Salesforce." March 21, 2018 5.0 Great extension of the Salesforce platform. Pros The support has been great. The software is easy to use and sits well on our Salesforce stack. We're able to track our fleet and map our objects which are key for us. Cons I don't have any real issues, early on they had to work a couple of bugs, but it's been a great experience. Review Source Tania J. Account Executive Marketing and Advertising Used the software for: 1-2 years ### "Very useful tool!" April 16, 2020 5.0 Pros Being in a sales and marketing profession I’m now able to see my customer locations and build out call lists and event invites which is useful in growing my sales pipeline. Cons The software can become glitchy sometime as with many others but this tool is great to use alongside salesforce! Review Source SG Shelby G. QA & Environmental Manager Pharmaceuticals Used the software for: 2+ years ### "Salesforce Maps Fair Review " July 10, 2023 5.0 Pros I used salesforce maps alongside the servicemax system. I used this daily for the planning and scheduling of work orders to nationally deployed engineers. Raising the work orders is easy. I also used the preventive maintenance recurring work order scheduling. The Salesforce Maps is easy to use and shows in real time the location of the engineers so that I was able to plan, and prioritise urgent work orders. The maps is easy to use and a good lau out. It is easy to train to staff members. Cons A few connectivity issues have been experienced. Review Source Sandro Roberto L. Assistente Administrativo Civic & Social Organization Used the software for: 6-12 months ### "Melhor ferramenta para mapeamento de clientes o Salesforce Maps é imbatível nesse quesito!" May 3, 2021 5.0 É nosso grande aliado na buscas de empresas para inserção de Jovens Aprendizes no mercado de trabalho. Sendo agora muito mais utilizado por conta da pandemia a facilidade de utilização nos ainda bastante Pros O Salesforce é muito útil no mapeamento de clientes, e de como abordá-los para que o resultado da nossa investida seja exatamente o que precisamos. Temos um setor que contrata Aprendizes e de acordo com o mapeamento realizado descobrimos quais ramos tem necessitado desses jovens nas suas empresas e quais áreas eles poderiam atuar. Com a pandemia esse trabalho ficou mais diversificado e mais fácil de buscar por que ele consegue agregar todas as informações de maneira que qualquer usuário inexperiente consiga interpretar Cons A configuração inicial é um pouco difícil, mas depois que se consegue ter o controle da ferramenta tudo flui normalmente Review Source VR Verified Reviewer CTO Internet Used the software for: Less than 6 months ### "Salesforce Maps Review" September 14, 2021 5.0 Pros Helps me with routes and planning., good usability with good settings and outputs and possibilite me analyze several aspects of my sales. Cons Needs some time to understand how it works and get used to it. Review Source VR Verified Reviewer BLOGGER Broadcast Media Used the software for: Less than 6 months ### "salesforce Maps" April 13, 2021 3.0 Pros the ability to track and auto log shipments saves time and human resource. very flexible application, particularly like the ability to schedule well in advance Cons the extra features like live tracking should come included in the package Review Source EN Erica N. Ceo Busygates Marketing and Advertising Used the software for: 6-12 months ### "MapAnything Review" April 2, 2020 5.0 Pros Map your business to great marketing success using this tool. It's a smart mapping software that works with Salesforce. It makes planning a lot easier. Cons My team and I are still learning how to use it but It's been a productive software so far Review Source VR Verified Reviewer Consultant Jr Telecommunications Used the software for: I used a free trial ### "Great tool to sales team" March 25, 2021 4.0 Pros You can analyze several aspects of sales, I used a tool a lot to create a smart track, it´s very good for mapping a recipe. We use sometimes on the cell phone which is very practical, but it has some limitations. And I use less the part of routes that is very interesting for making proven trips and you have an integration with the sales force CRM Cons In some cities there was not a proper activity, I found it a bit complicated to understand and the mobile version is useful but leaves something to be desired, it was used through use. Review Source VR Verified Reviewer Head of Product Internet Used the software for: 2+ years ### "Great Salesforce addon" February 20, 2021 5.0 Pros Integrates with Salesforce, which makes it really to deploy. Helps with routes and planning. Cons Needs some time to understand how it works and get used to it. Review Source Vishesh K. Senior Engineer Information Technology and Services Used the software for: Less than 6 months ### "Useful Sales Tool" July 27, 2022 4.0 Pros Salesforce maps helps to portray all the details and insights of the sales data, with the help of this data user can optimize the sales processes which helps in maximizing the sales of the products. Cons The mobile app needs some updates and I felt price a bit on the higher side for small businesses. Review Source VR Verified Reviewer System Engineer Computer Software Used the software for: Less than 6 months ### "Great tool for Territory Management in Salesforce" March 25, 2020 5.0 MapAnything has been a great tool to work with our territories in Salesforce. Pros MapAnything makes territory management very easy and a snap to integrate within your Salesforce Org. Working with territory management can otherwise be very complicated. Cons MapAnything, while it is a great tool, can be on the more expensive side. Some of the tools also require quite a bit of training for end users but once trained can be very effective. Review Source AB Alexander B. Shareholder Human Resources Used the software for: 2+ years ### "Great tool but outrageous price increase" March 6, 2019 5.0 ok, but no longer interesting for future use Pros Good usability with very good settings and excellent output. Valuable for the sales work. Cons price increase of 10time the original price. I am now looking for another app for reasonable costs Review Source AB Anna B. Sales Planner Used the software for: 1-2 years ### "Somewhat easy to use" July 10, 2018 3.0 Pros When I have a simple mapping problem, it's a great product & allows for quick & easy use. The radius aspect is the best part. Cons There are a lot of functions that it doesn't allow you to do & customer service would have to build a specific program through MapAnything in order for it to be done. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.