# Chrome Remote Desktop Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Chrome Remote Desktop the right Remote Desktop solution for you? Explore 104 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/231371/Chrome-Remote-Desktop/reviews

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Chrome Remote Desktop

4.5 (104)

[View alternatives](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Chrome Remote Desktop

Ease of use

4.6

Customer Service

4.3

## Pros and Cons in Reviews

KG

Kelley G

Data ScientistConstruction, 51 - 200 employeesUsed the software for: More than 2 years.

“The connection is stable, the controls are smooth, and it lets me get into my computer from anywhere without needing extra software.“

December 1, 2025

DB

Daryl B

Assistant Site ManagerConstruction, 2 - 10 employeesUsed the software for: More than 2 years.

“Sometimes viewing PDFs is clumsy - Adobe is better - and the 'resume browsing' feature is just annoying with no easy way to switch it off.“

October 19, 2025

JG

James G

IT EngineerInformation Technology and Services, 11 - 50 employeesUsed the software for: 1-2 years.

“Providing support for a Chromebook can be difficult at times, but Chrome remote desktop allows me to connect to a Chromebook with little hassle.“

May 23, 2025

Vasilis K

Web DeveloperInformation Technology and Services, Self-employedUsed the software for: 6-12 months.

“When I use Chrome Remote Desktop to control my computer using my android device it's sometimes difficult to type text and use the keyboard in general.“

January 21, 2025

MD

Michelle D

Admin, Marketing, Webmaster, Bookkeeper, OtherRetail, 2 - 10 employeesUsed the software for: 1-2 years.

“It helps me get reports I need and to troubleshoot when the office is having issues with their computer (as long as it is still connected to the internet)“

May 12, 2025

KG

Kelley G

Data ScientistConstruction, 51 - 200 employeesUsed the software for: More than 2 years.

“It also lacks some of the advanced features other remote tools have.“

December 1, 2025

Miss C

Operations managerTransportation/Trucking/Railroad, 2 - 10 employeesUsed the software for: 1-2 years.

“Pretty good so long as you have good internet connection, not sure why it crashes but i hope they work on it“

January 30, 2026

PW

Parker W

TeacherEducation Management, 201 - 500 employeesUsed the software for: Less than 6 months.

“Chrome Remote Desktop also lacks some of the features of other programs that give users remote access.“

March 24, 2025

## Showing most helpful reviews

Showing 1-25 of 104 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Vasilis K.  
Web Developer  
Information Technology and Services  
Used the software for: 6-12 months

### "An very convenient tool for controlling your computer remotely"

January 21, 2025

5.0

My overall experience is very positive so far. I use Chrome Remote Desktop daily in order to control my computer from my android phone when I'm not at home. It has helped me a lot and it's free!

Pros

Chrome Remote Desktop makes it really easy to control your computer remotely. The navigation is smooth and fast.

Cons

When I use Chrome Remote Desktop to control my computer using my android device it's sometimes difficult to type text and use the keyboard in general. The typing functionality is not convenient.

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Because Chrome Remote Desktop is easier to setup and works better on mobile.

Review Source

MD

Michelle D.  
Admin, Marketing, Webmaster, Bookkeeper, Other  
Retail  
Used the software for: 1-2 years

### "Chrome Remote Desktop is a primary tool for remote work. I highly suggest it if you need an easy to use remote connection software."

May 12, 2025

5.0

Overall, Chrome Remote Desktop has made my job easier. It helps me to be able to log in to the work computer to pull reports, troubleshoot and train those struggling with something in the office. I used to use a variety of solutions but they charge for work related connections, so I just choose to use Chrome, because it isn't needed very often at all

Pros

I love the simplicity of being able to remotely log in to my connected computer with my Gmail account. It helps me get reports I need and to troubleshoot when the office is having issues with their computer (as long as it is still connected to the internet)

Cons

There are a few features missing. I'm not sure If there is the ability to use more than one computer on it, but I didn't see it if it is available. It is a very basic remote desktop connection but if you just need to be like you are sitting at your computer, most things run perfectly.

Switched from

[RealVNC Connect](https://www.capterra.com/p/173752/VNC-Connect/)

Chrome is free. Other than that I was satisfied with RealVNC which was the last tool I used.

Review Source

César C.  
Computer engineer  
Computer Hardware  
Used the software for: 2+ years

### "A very limited tool"

May 25, 2022

3.0

I have had a satisfactory experience with this tool, in my opinion, it is not the best tool of this type on the market, but it has the plus of being from Google and being quite simple to use. For not-so-complicated jobs, it is a tool that I recommend, but if you need something more demanding, I think it leaves a lot to be desired.

Pros

Chrome Remote is a tool that offers a very limited catalog of options, but the ones it does have are very well thought out. It is a platform that is part of the Google ecosystem, which is great because it allows you to improve the experience through integrations. It is a platform that works well, it has good security, and it has a special integration with Chrome, with which you can get a lot of use out of the remote tool. In general, it is a good tool for remote work.

Cons

It is a platform that is very limited, the interface leaves much to be desired, it does not have differential tools that distinguish it from the rest, and, in addition, it often has too much lag, either from the computer or from the phone.

Review Source

VR

Verified Reviewer  
Operations manager  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Chrome desktop"

January 30, 2026

5.0

Pretty good so long as you have good internet connection, not sure why it crashes but i hope they work on it

Pros

It is free to use and accesible in Africa which was a priority for me especially as i am currently here and work remotely in the states

Cons

I use a lot of CRM tools like different motive, DAT, and realtime monitoring sites for my work and it crashes quiet a bit too often for my liking which is an inconvenience

Review Source

Lisa W.  
VP of Technology  
Banking  
Used the software for: 1-2 years

### "Great functionality - for free!"

April 1, 2022

5.0

I'm so glad I found this software. It has allowed me the freedom to travel, but still be able to help people out when it's critical.

Pros

First of all, it's free. You can't get better than free. It's easy to set up. I've been able to walk people through the process of how to set it up with just a simple email instruction so it's great they can do it on their own! I'm most happy that I can use remote desktop from a windows computer, an iPhone, an iPad and especially from my MacBook! It has been a life saver when I'm traveling and someone needs something fixed.

Cons

It is difficult or tricky to do some functions, but I have been able to do everything I need to do.

Switched from

[FixMe.IT](https://www.capterra.com/p/151861/FixMe-IT/)

I needed to be able to connect remotely from my MacBook.

Review Source

KG

Kelley G.  
Data Scientist  
Construction  
Used the software for: 2+ years

### "Simple and Reliable Remote Access"

December 1, 2025

4.0

Overall it’s been reliable and simple to use. It does exactly what I need, quick and smooth remote access with no complicated settings. Great for straightforward, everyday remote work.

Pros

It’s super easy to set up and works with almost no effort. The connection is stable, the controls are smooth, and it lets me get into my computer from anywhere without needing extra software.

Cons

There aren’t many customization options, and sometimes the image quality drops if the network isn’t perfect. It also lacks some of the advanced features other remote tools have.

Review Source

Marcia J.  
Interior Designer  
Architecture & Planning  
Used the software for: Less than 6 months

### "MAZOMA Design x Chrome Remote Desktop"

December 1, 2025

4.0

My experience with Chrome Remote Desktop was positive and I would use again to access my desktop when I am on work trips or am unable to be at my desk.

Pros

I liked the ease of install and ability to access my desktop from other locations. It is also helpful for someone else to have one time access to for tech help.

Cons

I felt that Chrome Remote Desktop had a noticeable lag. We use a lot of programs for drafting floor plans where a lag effects our performance significantly.

Review Source

BM

Brian M.  
Data Analyst and IT  
Furniture  
Used the software for: 2+ years

### "Useful for IT"

June 16, 2025

5.0

My overall experience with remote desktop has been great! I use the application in and IT helpdesk capacity and it is very useful for that.

Pros

I use remote desktop to access various devices across the company remotely. I like the user dashboard and how easy it is to get on other machines using this software.

Cons

Sometimes my devices will fall off the remote desktop dashboard and show they are no longer online. It is not clear why this happens.

Review Source

DB

Daryl B.  
Assistant Site Manager  
Construction  
Used the software for: 2+ years

### "The number 2 browser for a very good reason"

October 19, 2025

5.0

Pros

The browser works smoothly and has great tab interface. There are loads of add-ons which only makes things easier to use and there are constant updtaes to keep it at the front.

Cons

Sometimes viewing PDFs is clumsy - Adobe is better - and the 'resume browsing' feature is just annoying with no easy way to switch it off.

Review Source

JG

James G.  
IT Engineer  
Information Technology and Services  
Used the software for: 1-2 years

### "Lifesaver!"

May 23, 2025

5.0

Really well, absolute lifesaver. I would not be able to provide IT support to ChromeOS at all without it,

Pros

Providing support for a Chromebook can be difficult at times, but Chrome remote desktop allows me to connect to a Chromebook with little hassle.

Cons

Sometimes, it can be difficult walking a customer through on how to install it, but I am working on a guide I can give customers.

Review Source

PW

Parker W.  
Teacher  
Education Management  
Used the software for: Less than 6 months

### "Easy to Use Remote Access!"

March 24, 2025

4.0

My overall experience with Chrome Remote Desktop has been positive. I like that it's simple to use and very reliable. Being able to access your other devices from home is very important for my job.

Pros

Chrome Remote Desktop is an amazing application designed by Google that allows users to access another device that is connected to the internet. Setting the application up is extremely easy. You do not have to be a tech wiz to use it. Being a teacher, I have multiple devices I use throughout the day. Chrome Remote Desktop allows me to access my work computer from home. I no longer have to carry my computer home with me. All I have to do is connect to my PC at work with my personal laptop. It turns my laptop into my school PC.

Cons

One con would be the reliance on the Google ecosystem. You must have a Google account to use this software. Chrome Remote Desktop also lacks some of the features of other programs that give users remote access.

Review Source

TN

Tami N.  
Hairstylist  
Hospitality  
Used the software for: 2+ years

### "Best search engine "

February 6, 2024

4.0

Pros

It's always easy to use I never have any problems with it.

Cons

There's nothing I don't like about it. Thank you

Review Source

aG

anurag G.  
MANAGER  
Information Technology and Services  
Used the software for: 1-2 years

### "A genuine feedback of chrome remote desktop"

December 1, 2022

5.0

Chrome Remote Work area is appropriate in giving an extraordinary type of network. Effortlessly of network that Chrome Far off Work area gives, we can give quick and effective goals to our clients. It's especially perfect at having the option to make a solid channel for us to have the option to plainly see the central issue.The Chrome Distant Work area helped us as of late to interface the representative and the administration effectively particularly during the Coronavirus pandemic. It makes correspondence more effective and dependable. It increments efficiency from a distance. We directed gatherings and correspondence and assisted us with fixing PC issues by imparting screens to different PCs.It isn't in fact being used across the entire association, yet at the same all the more so on a departmental level. It is one of the devices accessible for our specialists to use while they furnish distant help with our clients. As we have been involving a business distant work area answer for a long while, there were a few issues with the product, where we expected to search for elective programming arrangements. One of these was Chrome Distant Work area, which we have utilized with supporting clients occasionally, and has functioned admirably.As a matter of some importance, it's free. You can't beat free. It's not difficult to set up. I've had the option to walk individuals through the course of how to set it up with a basic email guidance so it's incredible they can do it all.

Pros

It truly is simple/instinctive to utilize. There truly is no proper preparation that is expected to figure out how to utilize Chrome Far off Work area, nor is there a need to take a gander at complex documentation to utilize it, or inspire it to work

Cons

One are of progress could be to offer the client the capacity to change the time period programmed meeting/PC lock out. I didn't figure out how to control/change this. With another far off arrangement I have utilized, the default time span was set to never lock the open meeting.There likewise doesn't appear to be a simple method for duplicating/glue data from your neighborhood clipboard to the distant PC. Some other far off work area arrangements have this empowered naturally.One component that would be ideal to have is can "power outage" the screen on the distant PC, at whatever point you have control of the far off PC. This would help by letting the individual on the opposite finish to realize that the PC is at present being utilized by the distant client, and to not disrupt the meeting.To utilize this one priority Google accountNeed to have quicker Net availability

Reason for choosing Chrome Remote Desktop

because its very easy and safe to use. and you can use it at any location as remote.

Review Source

sC

swapnil C.  
Technology support specilaist  
Information Technology and Services  
Used the software for: 2+ years

### "Chrome Remote Desktop uses"

April 12, 2023

4.0

Far off Work area is a client application that permits a "client" PC to interface with a "have" PC from a distant area. Clients can then control and utilize the applications and records on the host gadget from anyplace Far off Work area gives more highlights. Microsoft RDP considers remote record getting to, simple printing and sharing, regardless of the distance between a server and a client PC. While CRD needs many elements that other serious programming offers. We should see a table.

Pros

Chrome Distant Work area application is an instrument like preferences of logmein, R-Center point remote help, teamviewer and so forth, which permits organizations and people to remotely get to PCs from anyplace whenever with the consent of the far off PC client. These devices are utilized for different purposes, for example, offering specialized help, settling specialized issues,. distant specialized establishments and observing and so forth

Cons

UI savvy, it's bright and simple to use in your typical Google design. The customisable tacky note tones take into consideration you to distinguish your own notes from your business related ones, and in the event that variety coding isn't sufficient, there are marks you can utilize, as well. We as a whole expertise strong Google's environment of use is. From Gmail, to research Docs, Guides and Drive, we've seen direct the convenience of these free applications consistently through chrome.

Review Source

sR

sasha R.  
NONE  
Writing and Editing  
Used the software for: 2+ years

### "everyone should use it"

December 13, 2022

5.0

it's easy to use. makes searching up stuff easy and it's also great to have.

Pros

it makes getting on chrome easier and makes my searching fun and easy. I love to learn and look up things and the crome remote desktop helps me do that. its easy to install and I've had no issues with it

Cons

nothing at all is bad about this software that i have noticed.

Review Source

SK

Shashi K.  
Techy lee  
Marketing and Advertising  
Used the software for: 2+ years

### "Techylee"

November 2, 2022

4.0

So I personally like this software and I like to watch videos day to day whc is helpful for daily regular basis

Pros

This software was easy to use everyone from kid to adults so this was best application software to use everyone

Cons

This software was the advantage and disadvantage so don’t addict to this software, so you couldn’t leave this software

Review Source

JB

João B.  
New Product Designer  
Graphic Design  
Used the software for: 6-12 months

### "Chrome Remote Desktop: Simple, easy and enough"

July 4, 2023

5.0

Being able to access my workstation at any time can be a lifesaver in certain situations, and allows me to monitor access and feel better about not being close to the computer when I can't be.

Pros

CRD was easy to set up on my workstation and to access remotely from other computers and my phone. The lag was minimal and it was very responsive, allowing me to deal with whatever situation would come up that would necessitate my remote access to my computer.

Cons

While the lag was minimal, it would be sometimes noticeable, to the point of disconnecting completely while other internet processes on the machine ran fine, which would indicate some instability, but it was very rare.

Review Source

VR

Verified Reviewer  
sr associate  
Management Consulting  
Used the software for: 1-2 years

### "Best Remote Desktop virtual for the business"

October 8, 2022

5.0

overall its helped the business to grow and resolved mostly the tickets with in the organization.

Pros

One of the best tools to access the desktop virtually from anywhere. best is to access and share the files across all content through any device.

Cons

interface and user access is not much good

Review Source

AKS

Amit Kumar S.  
Account and audit executive  
Accounting  
Used the software for: 2+ years

### "Must have product for work"

October 6, 2022

4.0

Clients queries, work review

Pros

Useful, easy, quick installation, time saver.

Cons

Authorisation of access of desktop from connected mobile device sometime not required in monitoring.

Review Source

OM

Ollie M.  
SEO Consultant  
Marketing and Advertising  
Used the software for: 6-12 months

### "An important tool to help me continue my work away from home"

November 4, 2023

5.0

Very positive overall experience. Chrome Remote Desktop has enabled me to now access my remote computer whilst out of office so I no longer need to worry about being unable to assist in work emergencies whilst away.

Pros

Being able to access my work computer whilst I am out of office and share files.

Cons

Sometimes struggle to access or share files if I am in area with poor or inconsistent connection.

Review Source

MN

Mariana N.  
Neurobiology student  
Higher Education  
Used the software for: 2+ years

### "Do not lose one day of work. "

December 7, 2022

5.0

It was great, because when the pandemic hits I still have the chance to work remotely, that help me to not lose my job.

Pros

You can access to your computer from wherever you are, making easy the remote work, because sometimes the files in your computer from work are not in your personal computer.

Cons

You need a strong connection to internet to work perfectly.

Review Source

GT

Ganga T.  
Owner  
Writing and Editing  
Used the software for: 2+ years

### "Secure access to work PC from any remote location "

August 10, 2022

5.0

It allows us to access our PC from any location just by using the server URL in pc and android app from mobile. If we have a great deal of work that needs to be done on our computer while we are away from it, this is the product for us.

Pros

Chrome remote desktop is a great way to control our computer from another computer, but we don't need to install any software on our computer to do it. It's very useful for accessing our computer from a different one, especially when we don't want to leave our work computer on.

Cons

I love its easiness to use. I have had no bad experience with it and am proud to say that it is a bugless application.

Review Source

PP

Purnima P.  
Manager  
Apparel & Fashion  
Used the software for: 1-2 years

### " feedback of Chrome"

December 5, 2022

4.0

Maintain tha ads pop out and ram

Pros

Chrome is user friendly too easy to use

Cons

Chromes only cons is ads pop out and ram

Review Source

VR

Verified Reviewer  
Guest control coordinator  
Airlines/Aviation  
Used the software for: 2+ years

### "I recommend using the software "

July 31, 2022

5.0

Pros

Easy to use by multiple users from different places which is an advantage

Cons

Gets a bit slow sometimes and need to be rest often

Review Source

rS

roch S.  
moa  
Medical Practice  
Used the software for: 1-2 years

### "chrome desktop review"

January 25, 2024

5.0

Pros

what I like about chrome is that it is easy to use on weekly basis.

Cons

Sometimes it takes a while to download the desktop version

Review Source

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