--- title: "Chrome Remote Desktop Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Chrome Remote Desktop the right Remote Desktop solution for you? Explore 107 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/231371/Chrome-Remote-Desktop/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-29" --- Chrome Remote Desktop 4.5 (107) [View alternatives](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 29th, 2026 # Reviews of Chrome Remote Desktop Ease of use 4.6 Customer Service 4.3 ## Pros and Cons in Reviews BL Brooks L Education and Learning AdministratorProgram Development, 5,001 - 10,000 employeesUsed the software for: 1-2 years. “It provides reliable remote access, allowing me to connect to another computer from anywhere with an internet connection.“ June 8, 2026 BL Brooks L Education and Learning AdministratorProgram Development, 5,001 - 10,000 employeesUsed the software for: 1-2 years. “However, I have occasionally experienced connection issues, especially when internet stability is weak, which can interrupt the remote session.“ June 8, 2026 BL Brooks L Education and Learning AdministratorProgram Development, 5,001 - 10,000 employeesUsed the software for: 1-2 years. “The security features, including Google account authentication, help keep connections safe and protected.“ June 8, 2026 DB Daryl B Assistant Site ManagerConstruction, 2 - 10 employeesUsed the software for: More than 2 years. “Sometimes viewing PDFs is clumsy - Adobe is better - and the 'resume browsing' feature is just annoying with no easy way to switch it off.“ October 19, 2025 KG Kelley G Data ScientistConstruction, 51 - 200 employeesUsed the software for: More than 2 years. “The connection is stable, the controls are smooth, and it lets me get into my computer from anywhere without needing extra software.“ December 1, 2025 Vasilis K Web DeveloperInformation Technology and Services, Self-employedUsed the software for: 6-12 months. “When I use Chrome Remote Desktop to control my computer using my android device it's sometimes difficult to type text and use the keyboard in general.“ January 21, 2025 JG James G IT EngineerInformation Technology and Services, 11 - 50 employeesUsed the software for: 1-2 years. “Providing support for a Chromebook can be difficult at times, but Chrome remote desktop allows me to connect to a Chromebook with little hassle.“ May 23, 2025 PW Parker W TeacherEducation Management, 201 - 500 employeesUsed the software for: Less than 6 months. “Chrome Remote Desktop also lacks some of the features of other programs that give users remote access.“ March 24, 2025 ## Showing most helpful reviews Showing 1-25 of 107 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Chiara L. Legale Legal Services Used the software for: 2+ years ### "Google over everything" May 17, 2026 5.0 It's okay I enjoy using it. It's very easy and beginner friendly, overall the most one used globally. The computer one it's even more spacious and on the starting page you can have access to many websites and shortcuts. Pros It's so easy to use, it's one of the first browsers I trusted to use and will never change! Easy, fast, secure! All in one. Cons Nothing to really bother just sometimes it bugs on the starting page or crashes, and not always the customer support it immediate. From time to time I also have connections issues but that could be my WiFi. Switched from [Microsoft Edge](https://www.capterra.com/p/229037/Microsoft-Edge/) Microsoft Edge just wasn't for me, too messy to use Review Source BL Brooks L. Education and Learning Administrator Program Development Used the software for: 1-2 years ### "Easy Remote Access with a Few Stability Concerns" June 8, 2026 5.0 My overall experience with Chrome Remote Desktop has been mostly positive. The tool provides reliable computer control, allowing me to access and operate another device smoothly from anywhere. However, I have occasionally experienced connection issues, especially when internet stability is weak, which can interrupt the remote session. There have also been some minor bugs and issues, such as lag or delayed input response at times. On the positive side, customer support and help resources from Google are helpful and easy to follow when troubleshooting problems. Pros What I like most about Chrome Remote Desktop is how easy it is to set up and use. The user interface is very simple, and the learning curve is almost nonexistent, making it accessible even for beginners. It provides reliable remote access, allowing me to connect to another computer from anywhere with an internet connection. The security features, including Google account authentication, help keep connections safe and protected. It also works smoothly across different devices, which makes it very convenient for both personal and work use. Overall, Chrome Remote Desktop is a fast, lightweight, and dependable tool for remote access. Cons There are no cons when it comes to Chrome Remote Desktop. It is excellent made software and it’s very helpful. Switched from [Apple Remote Desktop](https://www.capterra.com/p/236342/Apple-Remote-Desktop/) I had heard that Chrome Remote Desktop is just as good as Apple Remote Desktop and I wanted to confirm that! Review Source César C. Computer engineer Computer Hardware Used the software for: 2+ years ### "A very limited tool" May 25, 2022 3.0 I have had a satisfactory experience with this tool, in my opinion, it is not the best tool of this type on the market, but it has the plus of being from Google and being quite simple to use. For not-so-complicated jobs, it is a tool that I recommend, but if you need something more demanding, I think it leaves a lot to be desired. Pros Chrome Remote is a tool that offers a very limited catalog of options, but the ones it does have are very well thought out. It is a platform that is part of the Google ecosystem, which is great because it allows you to improve the experience through integrations. It is a platform that works well, it has good security, and it has a special integration with Chrome, with which you can get a lot of use out of the remote tool. In general, it is a good tool for remote work. Cons It is a platform that is very limited, the interface leaves much to be desired, it does not have differential tools that distinguish it from the rest, and, in addition, it often has too much lag, either from the computer or from the phone. Review Source MD Michelle D. Admin, Marketing, Webmaster, Bookkeeper, Other Retail Used the software for: 1-2 years ### "Chrome Remote Desktop is a primary tool for remote work. I highly suggest it if you need an easy to use remote connection software." May 12, 2025 5.0 Overall, Chrome Remote Desktop has made my job easier. It helps me to be able to log in to the work computer to pull reports, troubleshoot and train those struggling with something in the office. I used to use a variety of solutions but they charge for work related connections, so I just choose to use Chrome, because it isn't needed very often at all Pros I love the simplicity of being able to remotely log in to my connected computer with my Gmail account. It helps me get reports I need and to troubleshoot when the office is having issues with their computer (as long as it is still connected to the internet) Cons There are a few features missing. I'm not sure If there is the ability to use more than one computer on it, but I didn't see it if it is available. It is a very basic remote desktop connection but if you just need to be like you are sitting at your computer, most things run perfectly. Switched from [RealVNC Connect](https://www.capterra.com/p/173752/VNC-Connect/) Chrome is free. Other than that I was satisfied with RealVNC which was the last tool I used. Review Source Vasilis K. Web Developer Information Technology and Services Used the software for: 6-12 months ### "An very convenient tool for controlling your computer remotely" January 21, 2025 5.0 My overall experience is very positive so far. I use Chrome Remote Desktop daily in order to control my computer from my android phone when I'm not at home. It has helped me a lot and it's free! Pros Chrome Remote Desktop makes it really easy to control your computer remotely. The navigation is smooth and fast. Cons When I use Chrome Remote Desktop to control my computer using my android device it's sometimes difficult to type text and use the keyboard in general. The typing functionality is not convenient. Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Because Chrome Remote Desktop is easier to setup and works better on mobile. Review Source Lisa W. VP of Technology Banking Used the software for: 1-2 years ### "Great functionality - for free!" April 1, 2022 5.0 I'm so glad I found this software. It has allowed me the freedom to travel, but still be able to help people out when it's critical. Pros First of all, it's free. You can't get better than free. It's easy to set up. I've been able to walk people through the process of how to set it up with just a simple email instruction so it's great they can do it on their own! I'm most happy that I can use remote desktop from a windows computer, an iPhone, an iPad and especially from my MacBook! It has been a life saver when I'm traveling and someone needs something fixed. Cons It is difficult or tricky to do some functions, but I have been able to do everything I need to do. Switched from [FixMe.IT](https://www.capterra.com/p/151861/FixMe-IT/) I needed to be able to connect remotely from my MacBook. Review Source KG Kelley G. Data Scientist Construction Used the software for: 2+ years ### "Simple and Reliable Remote Access" December 1, 2025 4.0 Overall it’s been reliable and simple to use. It does exactly what I need, quick and smooth remote access with no complicated settings. Great for straightforward, everyday remote work. Pros It’s super easy to set up and works with almost no effort. The connection is stable, the controls are smooth, and it lets me get into my computer from anywhere without needing extra software. Cons There aren’t many customization options, and sometimes the image quality drops if the network isn’t perfect. It also lacks some of the advanced features other remote tools have. Review Source VR Verified Reviewer Operations manager Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Chrome desktop" January 30, 2026 5.0 Pretty good so long as you have good internet connection, not sure why it crashes but i hope they work on it Pros It is free to use and accesible in Africa which was a priority for me especially as i am currently here and work remotely in the states Cons I use a lot of CRM tools like different motive, DAT, and realtime monitoring sites for my work and it crashes quiet a bit too often for my liking which is an inconvenience Review Source Marcia J. Interior Designer Architecture & Planning Used the software for: Less than 6 months ### "MAZOMA Design x Chrome Remote Desktop" December 1, 2025 4.0 My experience with Chrome Remote Desktop was positive and I would use again to access my desktop when I am on work trips or am unable to be at my desk. Pros I liked the ease of install and ability to access my desktop from other locations. It is also helpful for someone else to have one time access to for tech help. Cons I felt that Chrome Remote Desktop had a noticeable lag. We use a lot of programs for drafting floor plans where a lag effects our performance significantly. Review Source BM Brian M. Data Analyst and IT Furniture Used the software for: 2+ years ### "Useful for IT" June 16, 2025 5.0 My overall experience with remote desktop has been great! I use the application in and IT helpdesk capacity and it is very useful for that. Pros I use remote desktop to access various devices across the company remotely. I like the user dashboard and how easy it is to get on other machines using this software. Cons Sometimes my devices will fall off the remote desktop dashboard and show they are no longer online. It is not clear why this happens. Review Source DB Daryl B. Assistant Site Manager Construction Used the software for: 2+ years ### "The number 2 browser for a very good reason" October 19, 2025 5.0 Pros The browser works smoothly and has great tab interface. There are loads of add-ons which only makes things easier to use and there are constant updtaes to keep it at the front. Cons Sometimes viewing PDFs is clumsy - Adobe is better - and the 'resume browsing' feature is just annoying with no easy way to switch it off. Review Source MD Matthew D. Director Non-Profit Organization Management Used the software for: Less than 6 months ### "Simple, effective and free!" October 22, 2025 5.0 Chrome is best for those wanting something simple and at no cost which made this ideal for me. It might not be ideal if you need to do larger tasks that might be more complex but this was a win for me. Pros Chrome is super easy to use and set-up. It's very good for simple tasks and can be used on a number of different platforms with no issue whatsoever and it's free to use! Cons The cons can only be considered if you are looking for something very different such as something to complete more complex tasks as it's features are a little limited but that is it's purpose. Review Source MD Mayank D. Senior Specialist Information Technology and Services Used the software for: 2+ years ### "Experience with Chrome Remote Desktop" October 16, 2022 5.0 Overall experience is 5 stars, as this app is so helpful to me in terms on productivity, Monitoring & also helping me to complete my KRA. Pros I found that there are many features available within this app which are helpful to me in terms of multitasking, however for few other apps with same features do requires some additional plugins to perform same kind of activities. Cons I experienced freezing last to last month, so I checked for system updates & performed Windows update, after performing system reboot & restarting system everything was back to normal. So, I am not sure if there was something which was related to Windows update of this app's compatibility but now, I am all set & have no issues. Review Source JN James N. Software Developer Computer Software Used the software for: 1-2 years ### "Chrome Remote Desktop Review" May 8, 2023 5.0 Overall, Chrome Remote Desktop is a useful tool for remote access, but it may not provide all the functionalities required for collaboration, remote monitoring and management, or monitoring on its own. It can be used in conjunction with other tools to achieve these functionalities, depending on the specific requirements of the user. Pros Easy to set up: The setup process for Chrome Remote Desktop is simple and straightforward, and the tool is easy to use. Cons Monitoring: Chrome Remote Desktop does not have any built-in monitoring features, but it can be used in conjunction with monitoring tools such as network monitoring software or performance monitoring solutions to monitor the performance of remote devices. Review Source ACM Ana Célia M. sales Marketing and Advertising Used the software for: 2+ years ### "exelente para se trabalhar" April 14, 2023 4.0 I am enjoying the access outside and inside the area. that I can do my services in movements without interference. Best of all, it can be accessed over the web on my computer. Pros this tool is great for working with partners it has a great role in my business Cons I have nothing to complain about, I hope for more developments to improve even more Review Source VR Verified Reviewer CEO Computer & Network Security Used the software for: 6-12 months ### "Chrome remote desktop " June 25, 2024 4.0 Pros The service is easy to setup and you can connected to the temote xomputer even ot is locked up. It is also secure bevause you can use password to login. I like all the feature for now and also the session do not break. Cons The display quality of the remote PC is not slightly not good and sometimes the mouse drags when the network is poor Switched from [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) The sessions kept on breaking in the middle. Review Source SK Shashi K. Techy lee Marketing and Advertising Used the software for: 2+ years ### "Techylee" November 2, 2022 4.0 So I personally like this software and I like to watch videos day to day whc is helpful for daily regular basis Pros This software was easy to use everyone from kid to adults so this was best application software to use everyone Cons This software was the advantage and disadvantage so don’t addict to this software, so you couldn’t leave this software Review Source YP Yashas P. Manager Computer Software Used the software for: 2+ years ### "Genuine review on Chrome Remote Desktop" December 15, 2022 5.0 Pros • Easy to use: Chrome Remote Desktop is easy to set up and use. It requires minimal technical knowledge and can be used by anyone with a Google account.• Secure: Chrome Remote Desktop provides a secure connection between computers. It uses SSL encryption to ensure that all data is kept confidential and secure.• Cross platform: Chrome Remote Desktop is compatible with both Windows and Mac computers.• Cost effective: Chrome Remote Desktop is free and does not require any additional hardware or software. Cons • Limited features: Chrome Remote Desktop does not offer as many features as more expensive remote desktop solutions.• Limited support: Chrome Remote Desktop does not offer as much customer support as more expensive remote desktop solutions.• Bandwidth requirements: Chrome Remote Desktop requires a good internet connection for optimal performance. If your connection is slow, you may experience lag or other issues. Review Source MP Meet P. hr Marketing and Advertising Used the software for: 1-2 years ### "genuine field back chrome" December 26, 2022 4.0 That stability is fabula's. The speed is good. Pros One of the most mind- blowing devices to get to the work area essentially from, anyplace. Best is to access and share the documents accroce all happy through any gadget. a stage functions admirably, it has great security, and it has an extraordinary joining with Crome, with which of the can get a tone of purpose out us the remote device. Cons The programs audio Dely is the only issue I could identify. The audio can occasionally be out of sync with the video when editing or viewing a video that has been accessed from a different computer. Another issue is that i am unable to transmit files when using the smartphone Review Source VR Verified Reviewer Research Assistant Higher Education Used the software for: 2+ years ### "The most simplistic remote desktop client" May 4, 2022 5.0 Pros I have found this product as the most easy to use and simplistic client to remotely access the computer. The connection is very stable. The GUI is clean and intuitive. Set up is really easy. Cons Very basic. Lacks many features. The graphics aren't good despite good internet speed. File sharing service isn't good. No way to minimize the user connection info banner, it appears in the middle. Review Source EM Edmund M. IT / ICT Admin Computer & Network Security Used the software for: 2+ years ### "Chrome all the way" September 14, 2023 4.0 I always have a wonderful experience performing my task very easy when am on chrome Pros It has a high security and Privacy keeping you protected with its built-in malware and phishing protection features. Cons Am just fine and ok with chrome as it allows me to perform my daily tasks faster. Review Source VR Verified Reviewer Mechanical Engineer Higher Education Used the software for: 1-2 years ### "One of the most easy and reliable remote desktop softwares" December 18, 2022 5.0 Pros Easy to use and does not require any specialized knowledge or hardware. Reliable and steady connection with intuitive tools facilitating workflow. Cons Sometimes performance issues appear, such as slow response times or difficulty with certain types of tasks Review Source AS Andres S. Senior Software Engineer Health, Wellness and Fitness Used the software for: 2+ years ### "A solid backup remote desktop solution" November 21, 2023 4.0 Overall positive. Can't complain too much about a free offering! Pros It is trivial to set up, through a Google account and Chrome browser, and it is more than sufficient for most remote desktop needs. Cons The interface is a bit janky and has quite a bit of latency. Review Source EM Enmanuel M. Technical support Food & Beverages Used the software for: 1-2 years ### "The tool that can change the game." March 9, 2022 5.0 Pros I really like the simplicity of the tool, and it shows the great utility that a simple tool can have, that even many are unaware of. Cons The name is not suitable. It would be good to separate it as much as possible from Google Chrome since this browser is not widely accepted. Reason for choosing Chrome Remote Desktop I was looking for other alternatives. Review Source VR Verified Reviewer Guest control coordinator Airlines/Aviation Used the software for: 2+ years ### "I recommend using the software " July 31, 2022 5.0 Pros Easy to use by multiple users from different places which is an advantage Cons Gets a bit slow sometimes and need to be rest often Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.