# Microworks Prism POS Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Microworks Prism POS Software - reviews, pricing plans, popular comparisons to other Restaurant POS products and more. Source: https://www.capterra.com/p/2314/PrISM/alternatives --- # Microworks Prism POS Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Microworks Prism POS ## What is Microworks Prism POS? Prism POS offers an feature-rich and easy to use system for all restaurant types. Complete with intuitive touch screen ordering, detailed reporting, inventory controls, food & labor cost analysis, and staff scheduling. Add ons include online ordering, and multiple payment options for takeout, curbside, and delivery, including contactless delivery. Microworks has been providing complete turn-key Point of Sale solutions to customers, many of which have been clients for 30 years. Get a quote today! ## What is Microworks Prism POS used for? [Restaurant Management](https://www.capterra.com/restaurant-management-software/)[Point of Sale](https://www.capterra.com/point-of-sale-software/)[Online Ordering](https://www.capterra.com/online-ordering-software/) Overall rating Based on 16 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $5000 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Microworks Prism POS alternatives Highest Rated [4.7 (42)](https://www.capterra.com/p/157466/Rezku-POS/reviews/) Starting price $49.00 Per User, Per Month [3.8 (711)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting price $349.00 Per User, Per Month [4.2 (549)](https://www.capterra.com/p/136301/Toast-POS/reviews/) Starting price $69.00 Per User, Per Month [4.1 (76)](https://www.capterra.com/p/122189/HungerRush360/reviews/) Starting price Contact vendor for pricing ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Accounting Integration Integrate with a third-party accounting system Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Barcode/Ticket Scanning Scan barcodes to ensure accurate pricing and label tracking Billing & Invoicing Create, manage, and send invoices or bills to customers Built-in Accounting Accounting functionality within the system, not requiring integration with third-party tools Credit Card Processing Accept and process credit card transactions Microworks Prism POS 46 features Integrate with a third-party accounting system Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Scan barcodes to ensure accurate pricing and label tracking Create, manage, and send invoices or bills to customers Accounting functionality within the system, not requiring integration with third-party tools Accept and process credit card transactions Record customer information, purchase history, and other notes A collection of customer information such as contact details, demographics, previous interactions, etc. Add customized logos and colors to align with company branding Manage order deliveries until they are received by the customers Track products that are for sale at a reduced price or part of coupon promotions Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Digitally sign online documents Track employee schedules, availability, and performance across projects and tasks Serves restaurants Form predictions based on past and present data/trends Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Track and manage inventory levels to maintain proper supply Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Allows users to view inventory and build a menu that's appropriate Report on the allocation and distribution of labor costs across projects Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Create and edit a list of food/beverage items Access software remotely via mobile devices Clients can submit payments via mobile devices Manage and support multiple locations Tracks and processes online orders Accept and process online payment transactions Manage and track customer orders for goods, investments, or any other purchases Automate order processes to improve operational efficiency in fulfillment, shipping, and more Accept, record, and reconcile financial transactions Accept and process customer payments for products or services using hardware and software Integrates with point of sale (POS) systems Analyze and gain insights into data in real-time Active reporting of data and metrics Receive system updates as soon as any changes are made Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Use the built-in point of sale or POS integration to streamline administrative and accounting operations across restaurants Reports specific to sales analysis for trends and strategies Generate separate bills for various meals and combos within a complete order Send messages via SMS Distribute a bill into multiple payers according to the proportion suggested by the payers Assign waitstaff and coordinate the table services Capture and record the tips received by servers and manage their distribution between all types of workers in a restaurant Customize website features Get Advice We can help you find the software with the features you need. Features 4.8 (16) 4.8 Based on 16 reviews ## Pricing Value for money 4.6 (16) Free Trial Basic $5,000 Value for money 4.6 (16) 4.6 Based on 16 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (16) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (16) 4.8 Based on 16 reviews ## User reviews Overall rating 4.8 Based on 16 reviews Filter by rating 5(13) 4(2) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent WK Wesley K. President Hospitality ### "Micro Works Prism POS" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 9, 2021 I have been using them for 20 years for a reason. Pros The hardware is very easy to install. All of the programs are preinstalled. I ran my own communication cable and with Micro Works you just plug and play. The instructions and diagrams are easy to follow. The software is very stable and doesn't crash. I almost think support is a waste of money because I have so few problems. Their support team are very pleasent to talk to and know what they are doing. Cons I have no problems with the hardware or the software. Reasons for choosing Microworks Prism POS It was reasonably priced and had the features we were looking for. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ST Steve T. Owner Restaurants ### "Return to Microworks" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 17, 2021 My original purchase was a Upserve system because it was a cloud based. That was a total mistake. The Upserve system was not designed for a take out pizza business. I used Microworks in the early 2000's and decided to go back and see what they had to offer. I am very satisficed I went back! Pros This software if fantastic for a take out delivery pizzeria operation. The ease of adding menu items or coupons is very user friendly. I love the Google Maps integration, credit cards, and gift cards. Cons The back end reports could be more user friendly and the inventory module is a bit cumbersome. I still have not gotten the inventory where it needs to be. Maybe customers could pay for help setting this up during the initial set up? I would love a cloud option so I could make updates and work from home. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DS Darwin S. Owner Food & Beverages ### "Wish they can add a app" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 1/10 February 8, 2021 I been using them since 2011, but 10 years later they still don’t have a app to make it easier for the customers just to download the app from the restaurant and start their order right away like Slice, GrubHub, Uber, Door Dash etc. costumers shouldn’t be tapping in the website every time they want to place an order way too many steps ! I hope they get an App soon that works with the POS together otherwise is not worth it anymore. Pros It’s easy to navigate and most employees will be able to know how to use it with in 2 weeks. Cons We already 2021 and the only thing this company is missing is a APP Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KJ Kyle J. Owner Restaurants ### "Good Operating Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 8, 2021 Have had a couple hiccups but all in all has been an excellent program to use. We use it everyday. Easy to get ahold of customer service and they always have take care of an issues that arise. Pros Easy to use Setup was super easy Training is exactly what the employees use when they go live Excellent Customer service Cons Not really anything except for would like to see a few more customizable features for reports. Reasons for choosing Microworks Prism POS The employees from Microworks are great. \[SENSITIVE CONTENT HIDDEN\] is great. They always are there for you Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MD Megan D. Administrative Assistant Food & Beverages ### "Best Value POS System" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 January 20, 2021 Pros Fairly user friendly, lots of customization with how orders are entered, and the online prism reporting works wonderfully for our head office. Tech support & the menus team are extremely friendly, knowledgeable, and always a big help. Cons The inventory system does not meet our needs. Online ordering could be more user-friendly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JM Jeffrey M. Prsident Restaurants ### "Best Pizza POS Ever!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 20, 2021 Pros Decreases order taking time significantly with its ease of use. Cons Everything integrated perfectly and we were even able to seamlessly add an e-ordering provider. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JD james d. Owner Restaurants ### "Bella pizza pos" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 20, 2021 Every department I have ever needed has been exceptional. Always on making sure my issues or questions have been answered. Pros I have been in business for 29 years. I have used a POS for 21 of them. Prism is by far the most user friendly, easy to learn for employees. Cons The mapping for delivery area needs to be more accurate. Switched from [Microworks Prism POS](https://www.capterra.com/p/2314/PrISM/) I got it in 1998 and it was way past due. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. VS Vaughn S. owner operator Food & Beverages ### "Microworks Works Well and saves Time" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 January 19, 2021 We absolutely loved the system before 8. Used it for 7 years with very little problem. It was wonderful. What the system figures said I believed but now I have to wonder sometimes. When we switched we purchased all new computers new wires etc. Your tech people try there best to get things straitened out . But we are still not there. I wonder If we got your new router if that would correct things? Pros We used RapidFire for 10 years. We were well satisfied but they went out of business. I was in a hury to replace the system quickly because the computers were failing. Looked in the pizza magazines saw your add and downloaded the sample. We were impressed with Prism .It did so much more than Rapidfire. I made a quick decision to purchase the sytem. We like the back of the house programs for bookkeeping. The system was easy to use . A new girl can learn the system in 2 days. The delivery part is very well thought out and easy to use. The web ordering is also great. This was your sytem before 8 Cons With the new system all the features are even better,but the system runs slower for example when assigning drivers to 3 deliveries and the save button is hit there is a delay of 15 seconds before the transaction is complete. We also have credit card issues . If the internet goes out for just a moment the card is approved but not taken off the slip. It is entered on the card company report but not on Prism report. The screens are harder to push than before. The screens go to a light color same times and lock up. A new hiccup just started If you hit status for driver then try end report it stays and have to shut screen off to get it to go away. Also we have had issues with the printers stop working because of too many print jobs in memory. That problem may have been resolved. WE need coupons that ring up all items for a special . Also need coupons to change color for active. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KH Kati H. Owner Restaurants ### "Pos" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 19, 2021 Awesome Pros Very easy to use, easy to get assistance too Cons Really nothing to change.we love it. Great Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SR stu r. Operator Food & Beverages ### "So simple " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 19, 2021 Easy customer support too. Never a problem getting help. Pros Easy to use, plenty of storage capacity. A pleasure for any delivery/carry-out or dine in. Cons Can't think of anything. It's not hard to make any changes or updates, I've got nothing negative to say. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/2314/PrISM/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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