# Mindhive Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Mindhive the right Idea Management solution for you? Explore 27 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/231416/Mindhive/reviews

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Mindhive

4.8 (27)

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Last updated November 6th, 2025

# Reviews of Mindhive

Ease of use

4.6

Customer Service

4.9

## Pros and Cons in Reviews

GH

Geoff H

DirectorManagement Consulting, Self-employedUsed the software for: 6-12 months.

“As a community we have received a huge number of responses to some key questions we have been grappling with to progress our work in the 'community change' space.“

May 10, 2022

GK

Gayle K

ProfessorEducation Management, 1,001 - 5,000 employeesUsed the software for: 6-12 months.

“The support team went above and beyond to make sure my questions were answered and I understood the platform.“

September 20, 2022

KC

Kieran C

RTW CoordinatorInsurance, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“As an individual contributor, investor and part-time researcher, I am extremely happy with the kick off of Mindhive and the positive impact it has and will have on providing disruption and problem solving into the future.“

September 28, 2021

NW

Neil W

Community Engagement OfficerGovernment Relations, 201 - 500 employeesUsed the software for: More than 2 years.

“It's great to be part of a world-wide think-thank platform that is time- and cost-efficient.“

November 10, 2021

## Showing most helpful reviews

Showing 1-25 of 27 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

rio F.  
web developer  
Computer & Network Security  
Used the software for: 6-12 months

### "I like this so much"

December 1, 2022

5.0

very informative, i like to get idea from mindhive.

Pros

Very more than my expectation, like this so much.

Cons

easy to use easy to run, i like it verymuch

Alternatives considered

[Instagram](https://www.capterra.com/p/210721/Instagram/)

Reason for choosing Mindhive

because this is much more serious to find new idea here.

Review Source

Response from Mindhive

December 5, 2022

Thanks for the feedback, Rio!

wT

wallace T.  
Community Representative  
Civic & Social Organization  
Used the software for: 2+ years

### "MindHive - crowd sourcing community intelligence to solve complex service delivery"

May 13, 2022

5.0

We are trying to develop collaborations across government agencies, education, health, NFPs, business and civil society to provide a seamless approach to address the underlying causations of increasing youth crime. The MindHive experience was inspiring, thought provoking, innovative in that it brought to the fore issues that were 'hiding in plain sight', allowed organisations that considered they were in some competition for funds and 'turf' to see matters through a cooperative lens and helped shift the focus into a wider non threatening scope.

Pros

It provides an easy to use, well supported approach to bringing a wide range of experiences both within and external to the proponent to address complex organisational & societal matters of relevance. The platform has maximum flexibility to accommodate collaborations across organisational, cultural, professional, service delivery approaches, educational, socio-economic boundaries covering government, health, business, education and civil society organisations. One of the biggest issues confronting government service delivery, research and academia, business expansion and focus is processes that can engage minds free from hierarchy, agency capture and discipline. McKinsey review (Delivering for Citizens - 2018) of government service delivery across 50 countries found that 80% of government transformations fail and that success can be improved by 3.5 times by involving five disciplines. This begs the question of how to collaborate and how to build increasing self reliance in society. The MindHive platform can go a long way to addressing this matter by tapping into experience across the globe in a flexible yet controlled manner to focus on developing solutions outside of power relationships.

Cons

MindHive is an exciting development which will improve with wider use including allowing easier multiple ideation tags for the same set of highlighted text.

Review Source

Response from Mindhive

May 31, 2022

Really appreciate your review, Wallace. inclusive, innovative, and scalable are what we're aiming for. Thank you for your idea to improve the ideation experience too.

NW

Neil W.  
Community Engagement Officer  
Government Relations  
Used the software for: 2+ years

### "Great product for interactive discussions"

November 10, 2021

4.0

It's great to be part of a world-wide think-thank platform that is time- and cost-efficient.

Pros

Easy to feature different conversations and topics

Cons

"Replies" don't always seem to sit with the parent comment

Review Source

Response from Mindhive

November 16, 2021

Appreciate your comment Neil. Efficiency is our goal - thanks for the development idea too.

BW

Bryon W.  
Chief Executive Officer  
Information Technology and Services  
Used the software for: 1-2 years

### "Mindhive for insight"

October 5, 2021

5.0

Pros

I love Mindhive's innovative approach to problem-solving through crowdsourcing. Absolutely brilliant and refreshing approach to harnessing the intelligence of the community.

Cons

I've found that Mindhive is very user friendly, so I can't say that I've had any bad experiences on the platform. I really do enjoy using the platform.

Review Source

Response from Mindhive

October 7, 2021

Thanks Bryon. We really appreciate your comments. We're glad you enjoy the platform and find it helpful and refreshing!

VR

Verified Reviewer  
Founder  
E-Learning  
Used the software for: 6-12 months

### "Great community of Knowledge"

September 28, 2021

5.0

It's been great. Learning and networking a lot. This helped me reduce my barrier to entry or hold a conversation.

Pros

Look for experts in a certain industry you wanted to learn more about. The discussion is amazing. There is so much individuals knowledge that flows through in the comments.

Cons

I am not a power user. So did not experience the whole product yet. Cannot justify this question.

Review Source

Response from Mindhive

October 7, 2021

Thanks - we love our community of experts too. We're thinking about connecting our power users to assist others in the community. We'll keep you up to speed on how that idea progresses.

KC

Kieran C.  
RTW Coordinator  
Insurance  
Used the software for: 2+ years

### "Collaborative Disruption Par Excellence"

September 28, 2021

5.0

As an individual contributor, investor and part-time researcher, I am extremely happy with the kick off of Mindhive and the positive impact it has and will have on providing disruption and problem solving into the future. The challenges presented are real-time issues that impact the highest level CEO all the way to young families and in between. The platform is easy to use and functional for all.

Pros

Very easy to use software and extremely content friendly

Cons

Given I am an individual contributor, I have yet to come across something that has been less desirable.

Review Source

Response from Mindhive

October 7, 2021

Thanks Kieran. Your comments mean alot to us - we'll keep working on keeping it easy to use and functional.

Alexis Z.  
Director  
Management Consulting  
Used the software for: 6-12 months

### "Insightful & engaging"

September 23, 2021

4.0

My overall experience has been great, I enjoy engaging in the platform and find it very insightful

Pros

Mostly I engage on the community discussion/problem solving forum which I find extremely insightful and valuable both to my own business and by way of being able to contribute to others. It's also insightful to know more about the problems and issues other businesses are facing and witness the hive collective share thoughts and solutions to this, as a business in service delivery, this is helpful in helping me understand what challenges the business world is facing and how my business might assist in solving them.

Cons

So far the Mindhive platform has delivered to my expectation.

Review Source

Response from Mindhive

October 7, 2021

Thanks Alexis. Your comments are appreciated. We have much to do with evolving the platform so will appreciate your continuing feedback as we go.

GK

Gayle K.  
Professor  
Education Management  
Used the software for: 6-12 months

### "Mindhive empowering student learning"

September 20, 2022

5.0

A fun way to collect solid, relevant industry data as a conversation. The support team went above and beyond to make sure my questions were answered and I understood the platform.

Pros

I like the idea of collective intelligence as a research method. I have used it in academic research previously using a Delphi Study to illicit expert opinion on a topic. However, rather than have to recruit industry experts and send out two waves of questions and then analyze them, Mindhive makes it easy to administer. Plus as I have my expert panel set up in Semester One, I can ask them new questions in Semester 2. Equally, I like the way that it visualizes the research method for our students. As part of their course, they can see how the method works and also use the data for their assignment and also (hopefully) to help them get a job.

Cons

Being AI empowered, I expected more automatic analysis. Whereas I really had to set up the themes and assign the data to them (not that that was hard to do).

Review Source

Response from Mindhive

September 21, 2022

Thanks for your feedback, Gayle. Sentiment analysis is a core feature of the coming product pathway. We'll keep you tup to date as it develops.

MH

Matthew H.  
Director  
Management Consulting  
Used the software for: 1-2 years

### "Easy to use"

October 5, 2021

5.0

A good experience overall. I used mindhive to source consumer sentiment for designing retail space for a concept store. Very successful and useful

Pros

Mindhive has been exceedingly useful to manage gathering information and opinion from a wide and diverse community of clients and experts

Cons

There were a couple of issues in the earlier versions which appear to have been well fixed.

Review Source

Response from Mindhive

October 7, 2021

Thanks Matthew. Those early days we did some serious bug smashing. We're working hard on keeping the platform evolving for you.

AC

Andrew C.  
Digital Relationship Manager  
Construction  
Used the software for: 1-2 years

### "A new dawn in consulting"

October 6, 2021

4.0

Policy development takes time and I always wonder whether I've been able to consider all ideas, develop workable policy solutions and produce better outcomes. Mindhive has been able to harness a range of great ideas, innovative approaches and different solutions to present a future which is not only probable, but one which is being delivered today, and so, is getting ready for tomorrow's challenges.

Pros

Mindhive has developed the ability to bring together a range of ideas, to crowd source ideas, this has been particularly helpful as we explore new approaches to technological solutions for BIM and digital engineering.

Cons

There are no elements that I dislike about this software.

Review Source

Response from Mindhive

October 7, 2021

Thanks Andrew. It's great to hear that Mindhive is being used as a tech solution for BIM and better policy solutions. There's some interesting work we could develop connecting global policy and BIM. Thanks for the encouragement.

GH

Geoff H.  
Director  
Management Consulting  
Used the software for: 6-12 months

### "Mindhive Gives People an Opportunity to Participate"

May 10, 2022

5.0

As a community we have received a huge number of responses to some key questions we have been grappling with to progress our work in the 'community change' space.

Pros

We received input from people across the globe - genuinely useful authentic contributions. We also winkled out people in our own community who may not get involved in face-to-face activities.

Cons

I got confused starting out, but am pretty sure I did not read and follow the instructions.

Review Source

Response from Mindhive

May 17, 2022

Thank you Geoff for leaving a review. We're continuing to build out our onboarding process. Glad you got a lot of new ideas.

GA

Gary A.  
CEO  
E-Learning  
Used the software for: 1-2 years

### "We are thrilled and delighted"

October 9, 2021

5.0

We are humbled and ecstatic to find ourselves in this august company.

Pros

The prospect of connecting to a crowd of skilled practitioners and thoughtful commentators was incredibly exciting. So we are thrilled and delighted to be connected to Mindhive. Given that we are a disruptive upstart in our field, it is decidedly reassuring to connect to a whole crowd of like-minded thinkers. We envisage continuing this great connection

Cons

We really have nothing to say here and do not request any changes.

Reason for choosing Mindhive

We have found a great affinity to the philosophy that underpins Mindhive.

Review Source

Response from Mindhive

October 11, 2021

Thanks, Gary - we appreciate your considered review. We'll continue to work hard to ensure the service and platform match our clients' needs and expectations.

JC

Jo C.  
Change Catalyst  
Hospital & Health Care  
Used the software for: 2+ years

### "Collaborative solutions - fast and fun"

September 30, 2021

5.0

Pros

Guides you through setting out your problem, all done for you. See who else is engaging. Able to get diverse views. Suits all sorts of personality types. Able to take time to think about responses - great for deep thinkers. Collaboration from those who may not otherwise.

Cons

Sometimes challenging to navigate around. Would like to see push notices to the group to encourage them to participate.

Review Source

Response from Mindhive

October 7, 2021

Thanks for your comments Jo. Have shared your idea for push notifications with our development team. They're onto it.

PH

Peter H.  
Director  
Architecture & Planning  
Used the software for: 2+ years

### "A breakthrough company"

September 23, 2021

5.0

A wonderful ground breaking experience.

Pros

Mindhive is revolutionizing the world of engagement and research.

Cons

It continues to evolve and constantly improve.

Review Source

Response from Mindhive

October 7, 2021

Thanks Peter. Your comments give us wind in our sails. Our goal is to evolve to be the world's most efficient insight finder platform.

PG

Peter G.  
Statistical consultant  
Research  
Used the software for: 2+ years

### "Benefitting from the hive"

May 9, 2022

5.0

Pros

Very easy to pose a question, gather responses from experts, and identify themes and patterns that are actionable.

Cons

The software has been on a cycle of continuing upgrades, so, from time to time features are added. On the whole, this is not really problematic - just occasionally surprising.

Review Source

Response from Mindhive

May 17, 2022

Thanks, Peter. Glad you're enjoying the updates. We're continuing new features, especially the AI side of the platform.

KV

Kenneth V.  
Managing Partner  
Financial Services  
Used the software for: Less than 6 months

### "Social Media Simplicity meets Intelligent Commentary - on tap"

October 12, 2021

5.0

We have been able to provide clients with cost-effective and strategic insights previously simply not possible. Using Mindhive is sometimes like having a crystal ball for looking into the short to mid future.

Pros

I love that global (internal and external) opinions, on just about any topic, can be easily garnered. We all know the opinions, preferences and solutions are out there. This tool makes collecting them, for improved executive decision making, much easier. But the analysis and presentation features ensure that the final strategy is simply on-target, applicable and reflects democratic preferences and opinions.

Cons

The software doesn't have many challenges and is clearly designed to be user-friendly and easy to implement. Getting some executives to think outside of their own cognitive biases even in the face of the tools definitive contrary evidence can be a little more difficult.

Review Source

Response from Mindhive

October 13, 2021

Appreciate your comments Kenneth. The Mindhive platform suits the CEO's digital toolbox well. We're co-creating some of our features with current clients, leveraging sentiment analysis and collective intelligence.

BM

Bruce M.  
Consultant  
Retail  
Used the software for: 6-12 months

### "A hive of minds brought together to become an empowered collective recognising and solving issues "

October 8, 2021

4.0

I have been more an observer as others with more experience in providing guidance, opinions and expertise in a variety of topics provide more meaningful insights. As opportunities present themselves I will look forward to becoming a more active contributor. Great to be part of it all.

Pros

The ease of following the various pathways within the software. Great layout graphics. And of course the variety of opportunities to engage and join other communities.

Cons

Can sometimes get a little lost in the software, not that that is necessarily a con as it demonstrates the depth of Mindhive.

Review Source

Response from Mindhive

October 21, 2021

Thanks for the review Bruce. Appreciate your thoughts and look forward to you becoming a more active contributor over time.

Glen B.  
Chief Brand Officer  
Financial Services  
Used the software for: I used a free trial

### "The Future of Problem Solving"

October 5, 2021

5.0

Mindhive is an amazing platform. Tapping into global insights from the worlds leading minds with different perspectives is the future of problem solving.

Pros

The Mindhive platform is the easiest and most effective way to access brilliant insights from around the world. It's like having the worlds best minds on tap to solve important problems.

Cons

Would love for the platform to integrate directly into document sharing platforms like Miro, Slack and Google slides.

Review Source

Response from Mindhive

October 7, 2021

Thanks Glen. We think it's a pretty amazing platform. But there's always more to do. Have passed on your wish to have access to document sharing. Great idea.

NK

Nikolas K.  
Founder  
Computer Software  
Used the software for: I used a free trial

### "Great Product"

October 5, 2021

5.0

Pros

Its a great product by a great team who is connecting me with global experts.

Cons

Nil, there is nothing I didn't like about this software.

Review Source

Response from Mindhive

October 7, 2021

Thanks Nikolas. We appreciate it. We'll keep improving the platform best we can.

PW

Peter W.  
Director  
Financial Services  
Used the software for: 1-2 years

### "Mindhive"

October 1, 2021

4.0

finding feedback from others on common problems

Pros

Ease of use was quite simple to utilize capacity of software

Cons

I am really pleased with the software, not an overly tech savvy individual so not sure how to anser

Review Source

Response from Mindhive

October 7, 2021

Thanks Peter. When we launched Mindhive 2.0 - we focused on simplicity and ease of use. Appreciate your comments.

SG

Suzanne G.  
Deputy Director  
Government Relations  
Used the software for: I used a free trial

### "There is hope for tomorrow, and its name is Mindhive"

October 8, 2021

5.0

Pros

Mindhive brings together thought leaders from across the globe to creative an innovative think-tank environment where the problems and ideas of today, and tomorrow, are given life. It is like having an advisory panel at your fingers tips, 24/7.

Cons

Still working my way around the program so to date there are no strong cons.

Review Source

Response from Mindhive

October 11, 2021

Thanks Suzanne. Appreciate your review. A 24/7 advisory group is a great metaphor for our ambition. Thanks again.

HW

Heather W.  
Non Executive Director  
Hospital & Health Care  
Used the software for: 6-12 months

### "Reflecting on the Mindhive community"

September 23, 2021

5.0

Connecting through Mindhive gives the opportunity to join a virtual community. In these disruptive times, this platform provides opportunties for innovation.

Pros

It provides a user friendly interface that supports engagement on critical issues of the day

Cons

I continuing to find ways to integrate its offering with my business processes

Review Source

Response from Mindhive

October 7, 2021

Thanks Heather. Appreciate your comments. We appreciate that you have found time to be in our Mindhive expert network. Great to have you on board.

DG

David G.  
Chairman  
Construction  
Used the software for: Less than 6 months

### "Easy "

June 29, 2022

4.0

I found it simple to use and hence my use of the system

Pros

Very simple to use and to gain access and easy to gain access each time I wanted to go onto the system and comment.

Cons

Nothing that caused me any issues. I did not rally find any issues whilst using the system

Review Source

Response from Mindhive

July 4, 2022

Thank you for your feedbcack. We are continuing to improve the experience. Please look forward to Mindhive 3.0

VR

Verified Reviewer  
General Manager  
Financial Services  
Used the software for: I used a free trial

### "Very good Enterprise system"

September 28, 2021

5.0

Pros

ease of use, ability to get an answer quickly by an expert in the filed. Collective minds working together

Cons

at start it can feel that its hard to use and navigate.

Review Source

Response from Mindhive

October 7, 2021

Thanks. Appreciate your comment on navigation. This week we launched the rollout of helpers to assist in easier navigation.

LE

Lia E.  
Growth Lead  
Arts and Crafts  
Used the software for: 6-12 months

### "Collective Insights from professionals "

October 31, 2022

5.0

Pros

Useful to keep track of all the discussions in written form and the summary report generated at the end of the discussion.

Cons

I'm looking forward to future updates, especially where we can run a survey in a more straightforward yes/no format.

Review Source

Response from Mindhive

November 2, 2022

Thanks Lia - appreciate your feedback.

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