# VisualSP Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about VisualSP Software - reviews, pricing plans, popular comparisons to other Training products and more. Source: https://www.capterra.com/p/231457/VisualSP --- # VisualSP Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) VisualSP ## What is VisualSP? VisualSP help system provides a Microsoft Azure-based in-context, digital adoption platform that is made available as an overlay on top of your enterprise web applications such as Microsoft 365, Dynamics 365, Salesforce, ServiceNow and custom web applications. It encourages learning by doing with contextual and just-in-time training. Organizations benefit from the reduced burden on support teams, increased ROI from enterprise tech investment, faster onboarding, and increased productivity. ## What is VisualSP used for? [Training](https://www.capterra.com/training-software/)[Digital Adoption Platform](https://www.capterra.com/digital-adoption-platform-software/)[Onboarding](https://www.capterra.com/onboarding-software/) Top alternative Featured Overall rating Based on 22 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $6574 Flat Rate, Per Year Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for VisualSP?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.visualsp.com&name=VisualSP) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### VisualSP 4.9 (22) VS. [4.6 (5,193)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price $6574 Flat Rate, Per Year Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (22) Ease Of Use 4.7 (257) Value For Money 4.9 (21) Value For Money 4.5 (251) Customer Service 5.0 (21) Customer Service 4.6 (251) ## VisualSP alternatives [4.5 (338)](https://www.capterra.com/p/61763/Absorb-LMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [4.7 (596)](https://www.capterra.com/p/132935/TalentLMS/reviews/) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.5 (24)](https://www.capterra.com/p/175166/tts-performance-suite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.7 (488)](https://www.capterra.com/p/230567/360Learning/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/231457/VisualSP/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Contextual Guidance 4.9 (12) 100.00% of 12 reviewers that rated this feature as important or highly important Interprets what a user is doing based on context and helps guide them through the process. Asynchronous Learning 5.0 (11) 81.82% of 11 reviewers that rated this feature as important or highly important Supports flexible learning at different times (i.e., learners can access course materials at their own pace) Learner Portal 4.8 (11) 72.73% of 11 reviewers that rated this feature as important or highly important Students can access materials and communicate with instructors via their online student profile Content Creation 5.0 (10) 90.00% of 10 reviewers that rated this feature as important or highly important The ability to create unique content User Onboarding 4.8 (10) 60.00% of 10 reviewers that rated this feature as important or highly important Guide new users to understand and become proficient in using a product or service Training Administration 5.0 (9) 66.67% of 9 reviewers that rated this feature as important or highly important Back-office tasks (i.e. schedule courses, organize resources, course registrations, and email reminders) VisualSP 39 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Supports flexible learning at different times (i.e., learners can access course materials at their own pace) Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention Supports learning paths that combine in-person classes with online/virtual courses Manage and track all internal and external communication conducted via calls, email, text, or chat The ability to create unique content Centralized repository to store content and assets Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Interprets what a user is doing based on context and helps guide them through the process. Software specialized for corporate use Add customized logos and colors to align with company branding Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Create and share a new employee handbook with helpful information Process of familiarizing new employees with the company, their position, and responsibilities Tracks metrics that provide insight into how a user interacts with any interface or product Allow the audience to interact or engage with the content Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Students can access materials and communicate with instructors via their online student profile Organize and track educational activities Manage and support multiple languages A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Reporting on how each user, task or process has advanced since its initiation Notifications that are delivered to users as soon as an event occurs Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Online portal through which end users can access the system, manage tasks, or obtain information Identifying your own learning needs, setting goals, finding the necessary resources, and evaluating your own knowledge Allow users to access multiple services after entering their login credentials once Gauge satisfaction and receive information for improvement and success Real-time, interactive learning experiences where participants engage in learning activities simultaneously Back-office tasks (i.e. schedule courses, organize resources, course registrations, and email reminders) Track employee/learner's progression through training programs Guide new users to understand and become proficient in using a product or service Interact with data visualization elements, such as charts and graphs, to drill down into data Get Advice We can help you find the software with the features you need. Features 4.9 (22) 4.9 Based on 22 reviews ## Pricing Value for money 4.9 (21) Free Trial Free Version Basic $6,574 Flat Rate,Per Year Value for money 4.9 (21) 4.9 Based on 21 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (21) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (21) 5.0 Based on 21 reviews ## User reviews Overall rating 4.9 Based on 22 reviews Filter by rating 5(19) 4(3) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent OJ Oreofe Jason J. Digital Content Lead Information Technology and Services ### "VisualSP helps with Smarter Knowledge Management" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 4, 2025 My work involves extensive reading, training, and documentation with multiple teams, both internal and external. However, it’s often challenging to understand how users engage with the content and whether my knowledge base materials are relevant or useful. Its great to have a tool lke VisualSP that provides features for creating training.support materials, feedback on how users are interacting with my content, allows quick content updates, and can automatically recommend relevant support materials based on the user’s workspace or app. Pros VisualSP's is an efficient digital assistant that provides all the help you need, on the go. It's nice to have a customizable, AI powered assistant that can be easily accessed without switching to different tabs or windows. Cons It might take some time to implement the all features that comes out of the box, (this took me like an hour or two), but once you get going, you are really good to go. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DT Dian T. Presales director Information Technology and Services ### "Great product!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 4, 2022 This product helps tremendously with user adoption and shortens training time Pros I love the fact that the content can be customized Cons I honestly didn’t find anything missing! Loved all features! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Shuheb A. IT Consultant Information Technology and Services ### "Quick and speedy support tool at your fingertips." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 29, 2022 VisualSP will help reduce the cost of time spent supporting users within Microsoft 365, being able to use the resource else where to improve other services in the organisation is a plus! Pros Being able to get support throughout all the Microsoft 365 services because the tool follows you everywhere you go is a great idea! This tool has helped support staff in answering the burning questions they had about Microsoft and reduced the cost and time spent creating IT Support Tickets through the IT Support Portal. Cons I cannot fault VisualSP in any way, because every time I had a request to improve the tool for the Organisation, the VisualSP has always proposed a solution that resolves any situation I had, so kudos the Dev Team! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MA Muhammad A. Senior Analyst Oil & Energy ### "On demand help for SharePoint" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 10, 2022 Pros Training content is displayed as per context and it is accessible in the same application. Cons We didn't purchase premium license, so in case of changes in any help configuration I had to manually import them in all site collections Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 14, 2022 Hi Muhammad, thanks for the great review. Some of the other benefits to a Premium subscription include the ability to create custom help items and view user analytics, all at a price that beats the competition. MF Michael F. Principal Office 365 Engineer Pharmaceuticals ### "Very easy to work with" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 8, 2022 We've had very good experiences with VisualSP. Pros The team at VisualSP is very helpful and makes themselves easily available to assist. The software is intuitive. Cons Not so much to do with the product, but the training space is so broad with so many teams involved and so many products available, that it's hard to get buy in. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 14, 2022 Hi Michael, we're glad you had a positive experience with our team. We take customer support very seriously at VisualSP and even offer a daily Office Hour, where we have a live Teams channel open to answer your questions. Jim E. Owner Computer Software ### "Why I rate VisualSP so highly." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 7, 2022 I have been an advocate of VisualSP for many years since I view training and adoption planning as the number 1 priority in making a project successful. In all my dealings with the VisualSP staff I have experienced nothing but responsiveness, technical expertise, helpfulness, and a willingness to make each implementation successful. It is the quality of their people that makes all the difference. Pros The implementation of M365 solutions in very complex, but from a technology standpoint it is straightforward. It is not the software that causes problems, it is the lack of training and planning for change that is the main risk to project failure. VisualSP helps reduce this risk by forcing organizations to think about training across the enterprise. It provides a framework for the training department and others charted with the success of the project to really think about the needs of the end users. Cons The implementation of VisualSP can be tricky for those who have not done it before. Luckily their support team is fantastic. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 14, 2022 Hi Jim, we agree with you that, not only are M365 solutions very complex, but pretty much all technology is complex. That is where VisualSP really shines because you can use our application anywhere. VisualSP isn't restricted to the M365 stack, but rather can be used with any web-based application such as SalesForce, ServiceNow, and Workday (plus many, many others)! LT Lilamaya T. Senior IT Architect Financial Services ### "My Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 7, 2022 Pros IN context help is a very helpful feature for end users. Cons I have no specific concerns about this product. This work great with SharePoint. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 14, 2022 Hi Lilamaya, we're happy that you found in-context help to be very helpful for your end users. The ability to create in-context help is one way we differentiate ourselves from the out-of-the-box support that you will find with many software products. AB Ahmed B. Animator Animation ### "Full featured user support platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 5, 2022 Pros Excellent experience with Visual SP. What I like most is It's an easy-to-use and full-featured user support platform that is built to help employees be more productive. Cons Well, I haven't seen any missing features yet. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RP Rob P. D365 CE Functional Consultant Information Technology and Services ### "VisualSP Functional Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 September 2, 2022 Pros Initial Integration with Dynamics is easy to install as it is simply a plug-in on the browser. Contextual and Onboarding-specific help items are great. It's also not intrusive to the Dynamics user experience. Cons Content creation interface options could be a little smaller, but I may just need to zoom out of my browser. Being able to pin the window and Help Items would be helpful so you don't have to keep closing out of the Help Item to complete a step. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 14, 2022 Hi Rob, thanks for your review. We're very excited about how well our product integrates with Dynamics. We have been able to overcome a hurdle that many other applications grapple with, and that is interacting with objects within an iFrame. With VisualSP, you are now able to attach inline help and walkthrough steps to elements within an iFrame, a HUGE win for our customers. KK Kabir K. Trainer Consultant Transportation/Trucking/Railroad ### "Great product with great support " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 26, 2022 Pros The training module is the most useful for our organization Cons Really nothing I can think of here. The software works great, the chrome extension is very useful Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 14, 2022 Hi Kabir, thanks for the great review! Our browser extensions are very popular (available in Chrome, Edge, and Firefox), but customers can also deploy our application as a custom action within SharePoint with a simple Installation Wizard or PowerShell script. We try to make deploying VisualSP a breeze! [View all Reviews](https://www.capterra.com/p/231457/VisualSP/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)