---
title: "Releva Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Releva Software - reviews, pricing plans, popular comparisons to other Customer Data Platform products and more."
source_url: "https://www.capterra.com/p/231465/Releva/"
page_type: "product"
language: "en"
---

# 

 Releva Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 16, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Releva

## What is Releva?

Releva provides the marketing automation platform that personalizes the website and every touch point across the multichannel with the goal to increase conversion rates, AOV, and LTV. The platform delivers impressive results to shops worldwide.This includes saving clients 8+ hours per week on repetitive tasks, achieving +40% average revenue boost, +50x ROI, doubling purchases from Facebook and Instagram and reducing ad retargeting costs while maintaining top-notch delivery rates and pricing.

## What is Releva used for?

[Customer Data Platform](https://www.capterra.com/customer-data-platform-software/)

Top alternative

Featured

Overall rating

Based on 13 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$7.99

Per User, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Releva?[Manage this product listing](https://www.g2.com/products/releva/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Releva

5.0 (13)

VS.

[4.6 (539)](https://www.capterra.com/p/156699/Klaviyo/reviews/)

Starting Price

$7.99

Usage Based, Per Month

Starting Price

$20

Usage Based, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (13)

Ease Of Use

4.5 (306)

Value For Money

5.0 (12)

Value For Money

4.3 (185)

Customer Service

5.0 (13)

Customer Service

4.3 (240)

## Releva alternatives

[4.4 (59)](https://www.capterra.com/p/155737/CleverTap/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

Highest Rated

[ContactPigeon](https://www.capterra.com/p/168153/ContactPigeon/)

[5.0 (306)](https://www.capterra.com/p/168153/ContactPigeon/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/168153/ContactPigeon/)

[Meiro](https://www.capterra.com/p/190554/Meiro/)

[4.9 (22)](https://www.capterra.com/p/190554/Meiro/reviews/)

Starting price

$4500.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/190554/Meiro/)

[Manago AI](https://www.capterra.com/p/223643/SALESmanago-Marketing-Automation/)

[4.5 (251)](https://www.capterra.com/p/223643/SALESmanago-Marketing-Automation/reviews/)

Starting price

$213.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/223643/SALESmanago-Marketing-Automation/)

[View all alternatives](https://www.capterra.com/p/231465/Releva/alternatives/)

## FAQs about Releva

Overview

### Which roles and teams benefit most from Releva?

Releva is most used by e-commerce leaders, marketing teams, and business owners who need to personalize customer journeys and improve conversion performance. CEOs and managing directors rely on it for growth visibility, while brand, website, and digital marketing managers use it to automate campaigns, segment audiences, and optimize online engagement.

Answer based on 13 reviews

Overview

### What company size and industries is Releva built for?

Releva serves eCommerce companies, with most reviewers coming from small businesses at 77% and Retail at 23%. While the vendor targets medium and enterprise B2C and B2B companies, reviewer use also includes Marketing and Advertising at 15% and Consumer Goods at 8%, primarily for Customer Data Platform use.

Answer based on 13 reviews

Features and Usability

### What are the key features of Releva?

Releva offers audience targeting, campaign segmentation, and customer profiles for managing contacts and audiences. It includes email marketing, multi-channel communication, and channel management for campaign delivery, plus behavioral analytics, customer journey mapping, and real-time analytics for tracking activity. Additional features include A/B testing, recommendations, and third-party integrations.

Integrations

### Which third-party tools and platforms does Releva integrate with?

Releva connects natively to OpenCart, Shopify, and WooCommerce. These ecommerce integrations cover storefront and shopping cart platforms, with OpenCart and WooCommerce named in reviewer mentions and Shopify listed in the official catalog.

Answer based on 2 reviews

Getting Started and Support

### What customer support options does Releva offer?

Releva offers email/help desk, FAQ/forum, knowledge base, and phone support. With no reviewer feedback available about support experiences, the listed channels indicate standard help options for customers who need direct assistance, self-service answers, or a place to search for common product questions.

## Features

AI summary

Based on 554 Customer Data Platform reviews

Capterra data shows that buyers of customer data platform software rank the following features as their top priorities:

-   **Customer Database** (**60%** of reviewers rated this feature as critical)
-   **Contact Database** (**50%**)
-   **Campaign Analytics** (**59%**)

Releva supports all three of the features reviewers consider most important: **Customer Database**, **Contact Database**, and **Campaign Analytics**. Together, these capabilities give teams a complete view of customer and contact information while also tracking campaign performance, helping businesses make better marketing decisions, improve audience targeting, and build stronger customer relationships.

Customer Database

5.0 (12)

83.33% of 12 reviewers that rated this feature as important or highly important

A collection of customer information such as contact details, demographics, previous interactions, etc.

Contact Database

5.0 (8)

75.00% of 8 reviewers that rated this feature as important or highly important

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Email Marketing

5.0 (8)

100.00% of 8 reviewers that rated this feature as important or highly important

Create and send email blasts/campaigns

Customer Segmentation

5.0 (12)

75.00% of 12 reviewers that rated this feature as important or highly important

Process of dividing customers into groups based on common characteristics

Campaign Segmentation

5.0 (10)

60.00% of 10 reviewers that rated this feature as important or highly important

Group campaigns by project, client, or campaign for better management.

Engagement Tracking

5.0 (7)

71.43% of 7 reviewers that rated this feature as important or highly important

Tracks metrics that provide insight into how a user interacts with any interface or product

Releva 40 features

### All Features
- A/B Testing: Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- API: Application programming interface that allows for integration with other systems/databases
- Audience Targeting: Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention
- Behavior Tracking: Track visitors'/audience's responses across web pages and other optimized content
- Behavioral Analytics: Track and analyse user behavior within a system or network
- Campaign Analytics: Track and interpret campaign performance metrics
- Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
- Campaign Planning: Plan and strategize marketing campaigns
- Campaign Segmentation: Group campaigns by project, client, or campaign for better management.
- Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Customer Activity Tracking: A report showing what actions customers perform
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer Journey Mapping: Visualize and analyze customer experience across all touchpoints and channels
- Customer Profiles: Record customer information, purchase history, and other notes
- Customer Segmentation: Process of dividing customers into groups based on common characteristics
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Integration: Combining data from different sources and providing a unified view
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Email Marketing: Create and send email blasts/campaigns
- Email Tracking: Track delivered, received, and opened emails
- Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product
- Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events
- GDPR Compliance: Ensure compliance with the General Data Protection Regulation protocols
- Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors
- Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.
- Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.)
- Multiple Data Sources: Allows users to manage data from a number of sources
- Personalization: Adjust communications based on previous interactions or personal preferences
- Predictive Analytics: Predict future data based on historical data sets
- Predictive Modeling: Analyzing historical and current data and generating a model to help predict future outcomes.
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Data: Receive data and information in real time
- Recommendations: Algorithmically generated suggestions based on user behaviors, preferences, or data patterns to enhance UX, productivity, or engagement
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes

---

Features

5.0 (13)

5.0

Based on 13 reviews

## Pricing

Value for money

5.0 (12)

Free Trial

[View pricing plan details](https://www.capterra.com/p/231465/Releva/pricing/)

Start Up

$7.99

Growth

$49.99

Usage Based,Per Month

Standard

$249.99

Value for money

5.0 (12)

5.0

Based on 12 reviews

## Integrations

[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[

OpenCart](https://www.capterra.com/p/143516/OpenCart/)

## Support, customer service and training options

Customer Service

5.0 (13)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (13)

5.0

Based on 13 reviews

## User reviews

Overall rating

5.0

Based on 13 reviews

Filter by rating

5(13)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

SN

Sofia N.

Marketing manager

Apparel & Fashion

### "Great tool for marketing"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 28, 2024

Is the best support experience i ever had with any tech/marketing company and it works very well on sales

Pros

Many marketing options personalised to the customer in the best price

Cons

Need some time to understood the way it works, but the support is always there to help

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PS

Petar S.

Brand Manager

Retail

### "Using Releva is an absolute bliss"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 17, 2023

Pros

Our team is truly enamored with Releva for its seamless user experience and the exceptional AI-driven suggestions it offers, which effortlessly reach our end customers. The platform's intuitive functionality coupled with its potent AI capabilities significantly enhance our engagement and connection with our audience.

Cons

Releva presents a virtually flawless solution without any discernible drawbacks. Its seamless functionality and robust capabilities make it a remarkably reliable and efficient tool, offering an unparalleled experience without any apparent downsides.

Switched from

[CloudCart](https://www.capterra.com/p/153171/CloudCart/)

The transition from CloudCart Marketing Suite to Releva was primarily driven by our pursuit of personalization and the capability to deliver highly tailored content to our end users. Releva's robust features and AI-driven capabilities enable us to create a more customized and targeted experience for our customers, allowing us to deliver precisely curated content that resonates with individual preferences. This shift aligns with our goal of enhancing customer engagement and satisfaction through more personalized interactions.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

VH

Veneslav H.

Manager website

Design

### "Review about Releva"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 6, 2023

Pros

Its really easy to work with their mail marketing panel

Cons

some of their automatizations are hard to work with

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EB

Emmanouil B.

CEO

Internet

### "Best AI for you, your website and your needs"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 25, 2023

Vastly upgrading the user experience. It helps us with the conversion rate a lot. We have seen even a 30% higher conversion rate on some clients after Releva.

Pros

We have been using Releva in a plethora of companies - websites. We have been collaborating with them for over a year and we rely on them in order to keep a high retention rate and convert the traffic into a sale. In general, the + are - ease of use - easy and quick implementation (they do the initial setup) - quick reply from their support team - it can be used frequently alone (it's AI so after the initial setup is easy to use) - plenty of features (they keep adding even more)

Cons

\- Better UI (maybe more white with a bit of 3D notes) - Maybe a bit easier UI

Reasons for choosing Releva

Easier, faster, great customer support, vastly increasing customer sales, plenty of features and many other things u need to see with your own eyes to believe them.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Mladen V.

Head of E-commerce

Supermarkets

### "Excellent platform for online stores"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 22, 2023

Excellent results and growth inn the customer experience

Pros

Prompt, fast, user and administrator friendly, easy to implement, great customer support

Cons

Some bugs in sending mails to MS Outlook

Alternatives considered

[CloudCart](https://www.capterra.com/p/153171/CloudCart/)

Reasons for choosing Releva

Releva is better in results, customer support and value for money overrall

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Anonymous User

Digital Marketing Specialist

Financial Services

### "A very useful and convenient platform for business development"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 21, 2023

Pros

The platform offers a variety of functions and communication channels.

Cons

The platform is easy to work with, I have no complaints.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AT

Alexandra T.

Manager

Cosmetics

### "Releve & Calinachi Cosmetics"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 1, 2023

Pros

Fast response. Good performance. Ongoing upgrade and constant development of new features.

Cons

I like the platform. Cannot find anything serious to complain.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Bill K.

Managing Director

Retail

### "Releva is a one stop platform that has all the tools to grow your conversions & turnover"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 29, 2023

Releva has helped us grow our audience, increase our average cart values, make our customers return periodically sending more orders, gradually increasing the trust they show on our brand.

Pros

Releva has an AMAZING team. Whether it's sales, support, tech, onboarding, you name it. Their people just want to see you happy with your choice and they work tirelessly to provide the best possible outcome for your needs. We switched out email automation marketing from Klaviyo and every last bit of our setup was done properly, on time and we had even better results after we had it run for two months. Deliverability of the emails is sky high, the tools provided are really useful to grow your audience, increase conversion rates and average order values and everything in between. Retargetting is done in many ways. Whether it's flows, recommenders, campaigns, popups, push notifications, SMS, Viber messaging, they have it and they know how to help you and guide you through the process. It's also really remarkable that after the first meetings, they don't leave you hanging. They are available to try any new ideas you might have, suggest and provide their knowledge on anything you might need to implement.

Cons

There isn't actually something that I find as a truly negative in the Releva platform. The backend is different than others we've tried so far, but it's all about how you get used to work with the tools you have.

Switched from

[Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)

While I had no real problem using Klaviyo, I needed a more personalized experience and a better set of tools which Releva provides.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SS

SMILEN S.

CEO

Marketing and Advertising

### "Releva.ai is Great E-commerce Tool for businesses "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 29, 2023

Pros

It has a lot of good functionalities, it's easy to work with and above all because of the automations and the interface it offers.

Cons

Everything is great for me. It's a perfect tool for e-commerce online stores.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AS

Andreas S.

CEO

Textiles

### "Best Product on the market"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 18, 2023

no words to say. Perfect

Pros

Fantastic product. Does everything what promise

Cons

There are not one negativ thing to say.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/231465/Releva/reviews/)

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