# Releva Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Releva the right Customer Data Platform solution for you? Explore 13 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/231465/Releva/reviews --- Releva 5 (13) [View alternatives](https://www.capterra.com/p/231465/Releva/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Releva Ease of use 5.0 Customer Service 5.0 ## Showing most helpful reviews Showing 1-13 of 13 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Bill K. Managing Director Retail Used the software for: Less than 6 months ### "Releva is a one stop platform that has all the tools to grow your conversions & turnover" October 29, 2023 5.0 Releva has helped us grow our audience, increase our average cart values, make our customers return periodically sending more orders, gradually increasing the trust they show on our brand. Pros Releva has an AMAZING team. Whether it's sales, support, tech, onboarding, you name it. Their people just want to see you happy with your choice and they work tirelessly to provide the best possible outcome for your needs. We switched out email automation marketing from Klaviyo and every last bit of our setup was done properly, on time and we had even better results after we had it run for two months. Deliverability of the emails is sky high, the tools provided are really useful to grow your audience, increase conversion rates and average order values and everything in between. Retargetting is done in many ways. Whether it's flows, recommenders, campaigns, popups, push notifications, SMS, Viber messaging, they have it and they know how to help you and guide you through the process. It's also really remarkable that after the first meetings, they don't leave you hanging. They are available to try any new ideas you might have, suggest and provide their knowledge on anything you might need to implement. Cons There isn't actually something that I find as a truly negative in the Releva platform. The backend is different than others we've tried so far, but it's all about how you get used to work with the tools you have. Switched from [Klaviyo](https://www.capterra.com/p/156699/Klaviyo/) While I had no real problem using Klaviyo, I needed a more personalized experience and a better set of tools which Releva provides. Review Source PS Petar S. Brand Manager Retail Used the software for: Less than 6 months ### "Using Releva is an absolute bliss" December 17, 2023 5.0 Pros Our team is truly enamored with Releva for its seamless user experience and the exceptional AI-driven suggestions it offers, which effortlessly reach our end customers. The platform's intuitive functionality coupled with its potent AI capabilities significantly enhance our engagement and connection with our audience. Cons Releva presents a virtually flawless solution without any discernible drawbacks. Its seamless functionality and robust capabilities make it a remarkably reliable and efficient tool, offering an unparalleled experience without any apparent downsides. Switched from [CloudCart](https://www.capterra.com/p/153171/CloudCart/) The transition from CloudCart Marketing Suite to Releva was primarily driven by our pursuit of personalization and the capability to deliver highly tailored content to our end users. Releva's robust features and AI-driven capabilities enable us to create a more customized and targeted experience for our customers, allowing us to deliver precisely curated content that resonates with individual preferences. This shift aligns with our goal of enhancing customer engagement and satisfaction through more personalized interactions. Review Source SN Sofia N. Marketing manager Apparel & Fashion Used the software for: Less than 6 months ### "Great tool for marketing" February 28, 2024 5.0 Is the best support experience i ever had with any tech/marketing company and it works very well on sales Pros Many marketing options personalised to the customer in the best price Cons Need some time to understood the way it works, but the support is always there to help Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) More options on best price compare to the mailchimp Review Source Mladen V. Head of E-commerce Supermarkets Used the software for: Less than 6 months ### "Excellent platform for online stores" November 22, 2023 5.0 Excellent results and growth inn the customer experience Pros Prompt, fast, user and administrator friendly, easy to implement, great customer support Cons Some bugs in sending mails to MS Outlook Alternatives considered [CloudCart](https://www.capterra.com/p/153171/CloudCart/) Reason for choosing Releva Releva is better in results, customer support and value for money overrall Review Source EB Emmanouil B. CEO Internet Used the software for: 6-12 months ### "Best AI for you, your website and your needs" November 25, 2023 5.0 Vastly upgrading the user experience. It helps us with the conversion rate a lot. We have seen even a 30% higher conversion rate on some clients after Releva. Pros We have been using Releva in a plethora of companies - websites. We have been collaborating with them for over a year and we rely on them in order to keep a high retention rate and convert the traffic into a sale. In general, the + are - ease of use - easy and quick implementation (they do the initial setup) - quick reply from their support team - it can be used frequently alone (it's AI so after the initial setup is easy to use) - plenty of features (they keep adding even more) Cons \- Better UI (maybe more white with a bit of 3D notes) - Maybe a bit easier UI Reason for choosing Releva Easier, faster, great customer support, vastly increasing customer sales, plenty of features and many other things u need to see with your own eyes to believe them. Review Source IF Ioannis F. Owner Marketing and Advertising Used the software for: 6-12 months ### "" July 17, 2023 5.0 Amazing Service and it does excactly what is promising. Review Source Silvia S. Marketing manager Consumer Goods Used the software for: Less than 6 months ### "exceptional platform" July 18, 2023 5.0 Pros Releva is an exceptional platform for enhancing the personalization of ecommerce websites. Since implementing Releva, we have witnessed a remarkable increase in customer engagement and conversion rates. The platform's dynamic product recommendations, based on individual preferences and browsing behavior, have truly transformed the shopping experience we offer. If you aspire to elevate your ecommerce website and provide unmatched personalized services, Releva is the ultimate solution. Cons They are actively working on improving available stats for every format Review Source VH Veneslav H. Manager website Design Used the software for: 2+ years ### "Review about Releva" December 6, 2023 5.0 Pros Its really easy to work with their mail marketing panel Cons some of their automatizations are hard to work with Review Source VR Verified Reviewer Digital Marketing Specialist Financial Services Used the software for: 6-12 months ### "A very useful and convenient platform for business development" November 21, 2023 5.0 Pros The platform offers a variety of functions and communication channels. Cons The platform is easy to work with, I have no complaints. Review Source KH Kaloiqn H. CEO Retail Used the software for: 6-12 months ### " Varrio Sport - Kaloian Hristov" July 22, 2023 5.0 Pros All tools at one, easily working dashboard Cons The Pop Up system can be better with more automations Review Source SS SMILEN S. CEO Marketing and Advertising Used the software for: Less than 6 months ### "Releva.ai is Great E-commerce Tool for businesses " October 29, 2023 5.0 Pros It has a lot of good functionalities, it's easy to work with and above all because of the automations and the interface it offers. Cons Everything is great for me. It's a perfect tool for e-commerce online stores. Review Source AS Andreas S. CEO Textiles Used the software for: 1-2 years ### "Best Product on the market" October 18, 2023 5.0 no words to say. Perfect Pros Fantastic product. Does everything what promise Cons There are not one negativ thing to say. Review Source AT Alexandra T. Manager Cosmetics Used the software for: 6-12 months ### "Releve & Calinachi Cosmetics" November 1, 2023 5.0 Pros Fast response. Good performance. Ongoing upgrade and constant development of new features. Cons I like the platform. Cannot find anything serious to complain. 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