# Releva Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Releva the right Customer Data Platform solution for you? Explore 13 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/231465/Releva/reviews

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Releva

5 (13)

[View alternatives](https://www.capterra.com/p/231465/Releva/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Releva

Ease of use

5.0

Customer Service

5.0

## Showing most helpful reviews

Showing 1-13 of 13 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Bill K.  
Managing Director  
Retail  
Used the software for: Less than 6 months

### "Releva is a one stop platform that has all the tools to grow your conversions & turnover"

October 29, 2023

5.0

Releva has helped us grow our audience, increase our average cart values, make our customers return periodically sending more orders, gradually increasing the trust they show on our brand.

Pros

Releva has an AMAZING team. Whether it's sales, support, tech, onboarding, you name it. Their people just want to see you happy with your choice and they work tirelessly to provide the best possible outcome for your needs. We switched out email automation marketing from Klaviyo and every last bit of our setup was done properly, on time and we had even better results after we had it run for two months. Deliverability of the emails is sky high, the tools provided are really useful to grow your audience, increase conversion rates and average order values and everything in between. Retargetting is done in many ways. Whether it's flows, recommenders, campaigns, popups, push notifications, SMS, Viber messaging, they have it and they know how to help you and guide you through the process. It's also really remarkable that after the first meetings, they don't leave you hanging. They are available to try any new ideas you might have, suggest and provide their knowledge on anything you might need to implement.

Cons

There isn't actually something that I find as a truly negative in the Releva platform. The backend is different than others we've tried so far, but it's all about how you get used to work with the tools you have.

Switched from

[Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)

While I had no real problem using Klaviyo, I needed a more personalized experience and a better set of tools which Releva provides.

Review Source

PS

Petar S.  
Brand Manager  
Retail  
Used the software for: Less than 6 months

### "Using Releva is an absolute bliss"

December 17, 2023

5.0

Pros

Our team is truly enamored with Releva for its seamless user experience and the exceptional AI-driven suggestions it offers, which effortlessly reach our end customers. The platform's intuitive functionality coupled with its potent AI capabilities significantly enhance our engagement and connection with our audience.

Cons

Releva presents a virtually flawless solution without any discernible drawbacks. Its seamless functionality and robust capabilities make it a remarkably reliable and efficient tool, offering an unparalleled experience without any apparent downsides.

Switched from

[CloudCart](https://www.capterra.com/p/153171/CloudCart/)

The transition from CloudCart Marketing Suite to Releva was primarily driven by our pursuit of personalization and the capability to deliver highly tailored content to our end users. Releva's robust features and AI-driven capabilities enable us to create a more customized and targeted experience for our customers, allowing us to deliver precisely curated content that resonates with individual preferences. This shift aligns with our goal of enhancing customer engagement and satisfaction through more personalized interactions.

Review Source

SN

Sofia N.  
Marketing manager  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Great tool for marketing"

February 28, 2024

5.0

Is the best support experience i ever had with any tech/marketing company and it works very well on sales

Pros

Many marketing options personalised to the customer in the best price

Cons

Need some time to understood the way it works, but the support is always there to help

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

More options on best price compare to the mailchimp

Review Source

Mladen V.  
Head of E-commerce  
Supermarkets  
Used the software for: Less than 6 months

### "Excellent platform for online stores"

November 22, 2023

5.0

Excellent results and growth inn the customer experience

Pros

Prompt, fast, user and administrator friendly, easy to implement, great customer support

Cons

Some bugs in sending mails to MS Outlook

Alternatives considered

[CloudCart](https://www.capterra.com/p/153171/CloudCart/)

Reason for choosing Releva

Releva is better in results, customer support and value for money overrall

Review Source

EB

Emmanouil B.  
CEO  
Internet  
Used the software for: 6-12 months

### "Best AI for you, your website and your needs"

November 25, 2023

5.0

Vastly upgrading the user experience. It helps us with the conversion rate a lot. We have seen even a 30% higher conversion rate on some clients after Releva.

Pros

We have been using Releva in a plethora of companies - websites. We have been collaborating with them for over a year and we rely on them in order to keep a high retention rate and convert the traffic into a sale. In general, the + are - ease of use - easy and quick implementation (they do the initial setup) - quick reply from their support team - it can be used frequently alone (it's AI so after the initial setup is easy to use) - plenty of features (they keep adding even more)

Cons

\- Better UI (maybe more white with a bit of 3D notes) - Maybe a bit easier UI

Reason for choosing Releva

Easier, faster, great customer support, vastly increasing customer sales, plenty of features and many other things u need to see with your own eyes to believe them.

Review Source

IF

Ioannis F.  
Owner  
Marketing and Advertising  
Used the software for: 6-12 months

### ""

July 17, 2023

5.0

Amazing Service and it does excactly what is promising.

Review Source

Silvia S.  
Marketing manager  
Consumer Goods  
Used the software for: Less than 6 months

### "exceptional platform"

July 18, 2023

5.0

Pros

Releva is an exceptional platform for enhancing the personalization of ecommerce websites. Since implementing Releva, we have witnessed a remarkable increase in customer engagement and conversion rates. The platform's dynamic product recommendations, based on individual preferences and browsing behavior, have truly transformed the shopping experience we offer. If you aspire to elevate your ecommerce website and provide unmatched personalized services, Releva is the ultimate solution.

Cons

They are actively working on improving available stats for every format

Review Source

VH

Veneslav H.  
Manager website  
Design  
Used the software for: 2+ years

### "Review about Releva"

December 6, 2023

5.0

Pros

Its really easy to work with their mail marketing panel

Cons

some of their automatizations are hard to work with

Review Source

VR

Verified Reviewer  
Digital Marketing Specialist  
Financial Services  
Used the software for: 6-12 months

### "A very useful and convenient platform for business development"

November 21, 2023

5.0

Pros

The platform offers a variety of functions and communication channels.

Cons

The platform is easy to work with, I have no complaints.

Review Source

KH

Kaloiqn H.  
CEO  
Retail  
Used the software for: 6-12 months

### " Varrio Sport - Kaloian Hristov"

July 22, 2023

5.0

Pros

All tools at one, easily working dashboard

Cons

The Pop Up system can be better with more automations

Review Source

SS

SMILEN S.  
CEO  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Releva.ai is Great E-commerce Tool for businesses "

October 29, 2023

5.0

Pros

It has a lot of good functionalities, it's easy to work with and above all because of the automations and the interface it offers.

Cons

Everything is great for me. It's a perfect tool for e-commerce online stores.

Review Source

AS

Andreas S.  
CEO  
Textiles  
Used the software for: 1-2 years

### "Best Product on the market"

October 18, 2023

5.0

no words to say. Perfect

Pros

Fantastic product. Does everything what promise

Cons

There are not one negativ thing to say.

Review Source

AT

Alexandra T.  
Manager  
Cosmetics  
Used the software for: 6-12 months

### "Releve & Calinachi Cosmetics"

November 1, 2023

5.0

Pros

Fast response. Good performance. Ongoing upgrade and constant development of new features.

Cons

I like the platform. Cannot find anything serious to complain.

Review Source

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