# Veritas Backup Exec Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Veritas Backup Exec the right Backup solution for you? Explore 12 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/231491/Backup-Exec/reviews

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Veritas Backup Exec

4.2 (12)

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Last updated December 14th, 2025

# Reviews of Veritas Backup Exec

Ease of use

4.2

Customer Service

3.5

## Showing most helpful reviews

Showing 1-12 of 12 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Kevin H.  
Director  
Information Technology and Services  
Used the software for: 2+ years

### "Reviewing Veritas Backup Exec"

November 26, 2023

5.0

Great of the existing clients we have so long as the annual subscription doesn't continue to climb well in excess of inflation.

Pros

great console, relevant features and easy of deploying agents across a network.

Cons

the product has become un attainable for most SME's with the start cost in excess of £1K

Review Source

JV

Jesus V.  
Server Administrator  
Information Technology and Services  
Used the software for: 2+ years

### "Veritas Backup Exec work all time"

November 19, 2024

5.0

Very nice experience to backup files, DBs, and Virtual Machines

Pros

\-Big compatibility with storages and tape libraries. -We can list a big quantity of backups and see what backups failed or not. -We can backup a complete VM to restore in a specific point. -We can send a lot of backups with a high volume of data and still work without problems. -We can see the backups in real time and see with file is backing in real time. -A lot of specifications to restore data (path, permissions, overwrite, etc...)

Cons

The support is bad and very frustrate because to open a ticket the support team request a big information to start to help us.

Review Source

RC

Russell C.  
Systems Administrator  
Wholesale  
Used the software for: 2+ years

### "Veritas Backup Exec is a backup product that, when we used it, was not without flaws."

August 5, 2024

3.0

We used Backup Exec for several years to push backups to tape and to physical hard disks. Failures were frequent and frustrating.

Pros

Once configured the product ran well enough to create good backups and was not difficult to setup.

Cons

Backups had frequent failures and issues, support was not what it should have been for an enterprise level product.

Review Source

ZR

Zalman R.  
IT Director  
Apparel & Fashion  
Used the software for: 2+ years

### "Why I left Veritas"

January 21, 2024

5.0

It served me well for 25 years. However, I don't know what the current version can do. They were not able to show me a demo. In the end I bought Veeam. There are a few features that I use. There is the normal backup and restore. Replication on to the cloud. The 2 capabilities that I found important was (1) an IMMUTABLE Backup. It is a local secondary backup that can't be over written. Good protection against ransomware. It requires a Linux OS. (2) If the server crashes, I can bring up a backup and have people continue working until a new server is created. The only issue is that this can't be backed up while being accessible to the end user. Unitrend offers (2),but not (1). They only have Cloud Backup.

Pros

I used it for years and it was always reliable. However, I can't recommend the product any more. Read the cons.

Cons

In July & Aug 2023, I tried for 2 months get a demo of the latest version. I only had one return phone call and the person didn't follow up. No reply to emails even though I had this persons email address. I was totally ignored. The sales agent said that they are understaffed because of COVID from the last 2 years. It wasn't possible to see a demo of the latest version. I gave up after 2 full months. I had older versions that stopped working once the server NetframeWork was upgraded. Veritas said one could only buy a newer version. They were not going to fix the older versions.

Reason for choosing Veritas Backup Exec

At the time, Veritas was considered the best backup software in the market.

Review Source

VR

Verified Reviewer  
Technology Specialist  
Automotive  
Used the software for: 2+ years

### "Backup Exec is good product to backup servers for small, mid & large level of company."

April 7, 2022

4.0

Pros

I like below services, 1. it use snapshot technology for backup. 2. we can schedule job for full backup, incremental and diffractal backup as per the requirement. 3. we can also encrypt data through software. 4. it provides data compression.

Cons

There should be available tape test tool.

Review Source

Taryn F.  
Software Specialist  
Information Technology and Services  
Used the software for: 2+ years

### "Veritas Backup Exec is most suited to Small / Medium Businesses."

February 14, 2022

3.0

Veritas Backup Exec is a good choice for small to medium businesses with a relatively simple set up , not requiring many different agents to be backup up, and without excesses amounts of data. The licensing model is complicated and can be expensive, but I have seen great changes in the options supplied now - such as the Per VM model

Pros

Its great that Veritas Backup Exec has kept up to date with licensing, allowing per VM licensing via subscription. Ease of installation and use for those businesses without a very technical and dedicated IT Team. Compatible with most, if not all, tape libraries. Integrates well with Vmware

Cons

The licensing model is more complicated than others, ie Veeam - each agent needs to be licensed - makes for a complex licensing model. Backups are relatively slow. The dashboard is not as intuitive as its competitors interfaces.

Alternatives considered

[Acronis Cyber Protect](https://www.capterra.com/p/237140/Acronis-Cyber-Protect/)

Reason for choosing Veritas Backup Exec

Veritas remained in these environments as it was doing its job. The customers own the licensing, and are simply paying renewal each year, so it makes no sense to move to another product, when the current system is working and paid for.

Review Source

Girish S.  
Azure Solutions Engineer  
Computer & Network Security  
Used the software for: 2+ years

### "Best in class Backup & Recovery Solution for any workload !!!"

April 13, 2023

5.0

Overall I have been very satisfied with the product.Deployment is superfast and interface is user friendly

Pros

Ability to manage different environment from single interface .Flexibility of protection of SaaS application , Virtual , Cloud etc.

Cons

Ability for MSP to manage multiple customer will be a good add on

Review Source

CP

Celeste P.  
Software Specialist  
Information Technology and Services  
Used the software for: 2+ years

### "Veritas Back"

March 1, 2022

3.0

Smooth transition and works well

Pros

Use friendly and quite easy to manage dash board easily accessible and looks and feels great , great alerts

Cons

Updated dont happen often the process is quite long not so easy to perform

Review Source

Fazal Ur Rehman F.  
Senior Consultant/Project Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "Backup and recovery solution for SME"

November 20, 2021

4.0

Pros

Since our enterprise data was not that much initially, we got Backup Exec. It was easy to use. Offer3

Cons

The limit on using the tape drive is a major disadvantage. The slow backup is another one.

Reason for choosing Veritas Backup Exec

The product was apt for the kind of environment and size of data we had.

Review Source

TZA

Theint Zarchi A.  
system engineer  
Computer & Network Security  
Used the software for: 1-2 years

### "Data Recovery Zone"

April 4, 2024

4.0

Pros

Cost savings Less storage and bandwidth Enhanced backup security Fast recovery

Cons

Upgrading version Full and incremental backup sizing is the same suddenly

Review Source

GR

Grant R.  
Cloud Engineer  
Information Services  
Used the software for: I used a free trial

### "Backup Exec Review"

March 7, 2022

5.0

Pros

It does decent backups, and when testing restores I haven't had a single failure.

Cons

UI needs a bit of work - it feels clunky and outdated.

Review Source

KP

Kuberan P.  
Software Services Consultant  
Information Services  
Used the software for: Less than 6 months

### "A Very Veritas Reivew"

March 7, 2022

4.0

Pros

The tool is easy to setup and trial. Backups ran without issue

Cons

Not much integration Office 365 and other management tools such as Manage Engine

Review Source

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