# Veritas Backup Exec Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Veritas Backup Exec Software - reviews, pricing plans, popular comparisons to other Backup products and more.

Source: https://www.capterra.com/p/231491/Backup-Exec

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# 

 Veritas Backup Exec Software Review 2026: Features, Integrations, Pros & Cons

Last updated on December 14, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Veritas Backup Exec

## What is Veritas Backup Exec?

Data protection and backup software that helps businesses streamline protection, recovery and backup operations on cloud or on-prem.

## What is Veritas Backup Exec used for?

[Backup](https://www.capterra.com/backup-software/)

Overall rating

Based on 12 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$39

Flat Rate, Per Month

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Veritas Backup Exec

4.2 (12)

VS.

[4.6 (1,199)](https://www.capterra.com/p/171884/IDrive/reviews/)

Starting Price

$39

Flat Rate, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (12)

Ease Of Use

4.5 (1,199)

Value For Money

3.8 (10)

Value For Money

4.7 (1,037)

Customer Service

3.5 (10)

Customer Service

4.5 (724)

## Veritas Backup Exec alternatives

[4.7 (217)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/)

Starting price

Contact vendor for pricing

[4.7 (94)](https://www.capterra.com/p/155742/CloudAlly/reviews/)

Starting price

$1.50

Per User, Per Month

Highest Rated

[Salesforce Backup](https://www.capterra.com/p/265572/Salesforce-Backup/)

[4.8 (80)](https://www.capterra.com/p/265572/Salesforce-Backup/reviews/)

Starting price

$3.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/265572/Salesforce-Backup/)

[SqlBak](https://www.capterra.com/p/227840/SqlBak/)

[4.8 (44)](https://www.capterra.com/p/227840/SqlBak/reviews/)

Starting price

$6.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/227840/SqlBak/)

[View all alternatives](https://www.capterra.com/p/231491/Backup-Exec/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Compression

4.3 (6)

33.33% of 6 reviewers that rated this feature as important or highly important

Reduction in the number of bits needed to represent data

Backup Log

4.2 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

Records the events that occur during a backup process

Cloud Backup

3.8 (5)

40.00% of 5 reviewers that rated this feature as important or highly important

Process of backing up of files and applications to cloud-based remote servers for protection of data

Encryption

4.4 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

Convert data into a code for security

Disaster Recovery

4.3 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Plan and implement business continuity measures in case of unforeseen events

Backup and Recovery

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Create backups and provide methods to recover deleted/lost data

Veritas Backup Exec 15 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

System alerts about the need to escalate an issue or request

Application programming interface that allows for integration with other systems/databases

Create backups and provide methods to recover deleted/lost data

Records the events that occur during a backup process

Process of backing up of files and applications to cloud-based remote servers for protection of data

Track and manage adherence to policies for any service, product, process, or supplier

Reduction in the number of bits needed to represent data

Ability to restore deleted, hidden, or lost data from an email server/system

Process of copying and storing data in more than one site or node

Plan and implement business continuity measures in case of unforeseen events

Convert data into a code for security

Observe and track the demand, usage, progress or quality of a system, product, or user

Features

4.0 (12)

4.0

Based on 12 reviews

## Pricing

Value for money

3.8 (10)

Free Trial

Basic

$39.00

Flat Rate,Per Month

Value for money

3.8 (10)

3.8

Based on 10 reviews

## Support, customer service and training options

Customer Service

3.5 (10)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.5 (10)

3.5

Based on 10 reviews

## User reviews

Overall rating

4.2

Based on 12 reviews

Filter by rating

5(5)

4(4)

3(3)

2(0)

1(0)

Mentioned topic

Sorted by most recent

JV

Jesus V.

Server Administrator

Information Technology and Services

### "Veritas Backup Exec work all time"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

1.0

1.0

Likelihood to Recommend

10/10

November 19, 2024

Very nice experience to backup files, DBs, and Virtual Machines

Pros

\-Big compatibility with storages and tape libraries. -We can list a big quantity of backups and see what backups failed or not. -We can backup a complete VM to restore in a specific point. -We can send a lot of backups with a high volume of data and still work without problems. -We can see the backups in real time and see with file is backing in real time. -A lot of specifications to restore data (path, permissions, overwrite, etc...)

Cons

The support is bad and very frustrate because to open a ticket the support team request a big information to start to help us.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RC

Russell C.

Systems Administrator

Wholesale

### "Veritas Backup Exec is a backup product that, when we used it, was not without flaws."

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

5/10

August 5, 2024

We used Backup Exec for several years to push backups to tape and to physical hard disks. Failures were frequent and frustrating.

Pros

Once configured the product ran well enough to create good backups and was not difficult to setup.

Cons

Backups had frequent failures and issues, support was not what it should have been for an enterprise level product.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TZ

Theint Zarchi A.

system engineer

Computer & Network Security

### "Data Recovery Zone"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

April 4, 2024

Pros

Cost savings Less storage and bandwidth Enhanced backup security Fast recovery

Cons

Upgrading version Full and incremental backup sizing is the same suddenly

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ZR

Zalman R.

IT Director

Apparel & Fashion

### "Why I left Veritas"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

January 21, 2024

It served me well for 25 years. However, I don't know what the current version can do. They were not able to show me a demo. In the end I bought Veeam. There are a few features that I use. There is the normal backup and restore. Replication on to the cloud. The 2 capabilities that I found important was (1) an IMMUTABLE Backup. It is a local secondary backup that can't be over written. Good protection against ransomware. It requires a Linux OS. (2) If the server crashes, I can bring up a backup and have people continue working until a new server is created. The only issue is that this can't be backed up while being accessible to the end user. Unitrend offers (2),but not (1). They only have Cloud Backup.

Pros

I used it for years and it was always reliable. However, I can't recommend the product any more. Read the cons.

Cons

In July & Aug 2023, I tried for 2 months get a demo of the latest version. I only had one return phone call and the person didn't follow up. No reply to emails even though I had this persons email address. I was totally ignored. The sales agent said that they are understaffed because of COVID from the last 2 years. It wasn't possible to see a demo of the latest version. I gave up after 2 full months. I had older versions that stopped working once the server NetframeWork was upgraded. Veritas said one could only buy a newer version. They were not going to fix the older versions.

Reasons for choosing Veritas Backup Exec

At the time, Veritas was considered the best backup software in the market.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Kevin H.

Director

Information Technology and Services

### "Reviewing Veritas Backup Exec"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

November 26, 2023

Great of the existing clients we have so long as the annual subscription doesn't continue to climb well in excess of inflation.

Pros

great console, relevant features and easy of deploying agents across a network.

Cons

the product has become un attainable for most SME's with the start cost in excess of £1K

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Girish S.

Azure Solutions Engineer

Computer & Network Security

### "Best in class Backup & Recovery Solution for any workload !!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

April 13, 2023

Overall I have been very satisfied with the product.Deployment is superfast and interface is user friendly

Pros

Ability to manage different environment from single interface .Flexibility of protection of SaaS application , Virtual , Cloud etc.

Cons

Ability for MSP to manage multiple customer will be a good add on

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Technology Specialist

Automotive

### "Backup Exec is good product to backup servers for small, mid & large level of company."

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

April 7, 2022

Pros

I like below services, 1. it use snapshot technology for backup. 2. we can schedule job for full backup, incremental and diffractal backup as per the requirement. 3. we can also encrypt data through software. 4. it provides data compression.

Cons

There should be available tape test tool.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GR

Grant R.

Cloud Engineer

Information Services

### "Backup Exec Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

March 7, 2022

Pros

It does decent backups, and when testing restores I haven't had a single failure.

Cons

UI needs a bit of work - it feels clunky and outdated.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KP

Kuberan P.

Software Services Consultant

Information Services

### "A Very Veritas Reivew"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

March 7, 2022

Pros

The tool is easy to setup and trial. Backups ran without issue

Cons

Not much integration Office 365 and other management tools such as Manage Engine

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CP

Celeste P.

Software Specialist

Information Technology and Services

### "Veritas Back"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

March 1, 2022

Smooth transition and works well

Pros

Use friendly and quite easy to manage dash board easily accessible and looks and feels great , great alerts

Cons

Updated dont happen often the process is quite long not so easy to perform

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/231491/Backup-Exec/reviews/)

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