# Crystal Payroll Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Crystal Payroll Software - reviews, pricing plans, popular comparisons to other Payroll products and more.

Source: https://www.capterra.com/p/231495/Crystal-Payroll

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# 

 Crystal Payroll Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Crystal Payroll

## What is Crystal Payroll?

Crystal Payroll is an intuitive, cloud-based payroll solution tailored for New Zealand businesses. Key features include accurate PAYE, KiwiSaver, and holiday pay calculations, seamless IRD payday filing, and tools for managing leave, timesheets, and job rates. With integrations for accounting, banking, and time and attendance software, Crystal Payroll streamlines your operations. Employees benefit from self-service access to payslips and leave requests, while administrators enjoy user-friendly dashboards and custom reporting. Designed with robust security, including multi-factor authentication, Crystal Payroll keeps your data safe. Our exceptional NZ-based support team is available via phone and email to provide personalised assistance. Trusted by thousands of Kiwi businesses, Crystal Payroll is the perfect partner for simplifying payroll, saving time, and focusing on growth. Make payroll stress-free with Crystal Payroll!

## What is Crystal Payroll used for?

[Payroll](https://www.capterra.com/payroll-software/)

Top alternative

Featured

Overall rating

Based on 2 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

NZ$19.9

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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Do you work for Crystal Payroll?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.crystalpayroll.com&name=Crystal Payroll)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Crystal Payroll

4.5 (2)

VS.

[4.9 (4,292)](https://www.capterra.com/p/205015/Deel/reviews/)

Starting Price

NZ$19.9

Per User, Per Month

Starting Price

$5

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.0 (2)

Ease Of Use

4.8 (4,292)

Value For Money

4.0 (1)

Value For Money

4.7 (3,942)

Customer Service

4.5 (2)

Customer Service

4.7 (4,044)

## Crystal Payroll alternatives

Highest Rated

[4.9 (4,836)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.6 (4,213)](https://www.capterra.com/p/131882/Gusto/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.4 (1,343)](https://www.capterra.com/p/130949/Paycom/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[4.3 (3,065)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

## FAQs about Crystal Payroll

Overview

### What company size and specific industries is Crystal Payroll built for?

Crystal Payroll is designed for business owners, making it a fit for small to midsize companies that want payroll software suited to owner-managed operations. The vendor description does not name specific industries, so the target audience appears to be general business ownership rather than a particular sector.

Features and Usability

### What are the key features of Crystal Payroll?

Crystal Payroll includes payroll management with tax calculation, direct deposit, and payroll reporting, plus compliance management and tax compliance for payroll processing requirements. It also offers employee database tools, employee onboarding, self service portal access, time & attendance, vacation/leave tracking, customizable reports, and third-party integrations.

Talk to an expert

### More questions?

Ask our experts

Pricing

### How much does it cost and what fees or limitations are included?

Crystal Payroll starts at NZD 19.9 per month per user for the Self Service plan, its most basic payroll option. This plan includes accountant online access, accounting integration, automatic payday filing, bank integration, and employee document storage. A free trial is available.

Integrations

### Which third-party tools and platforms does Crystal Payroll integrate with?

Crystal Payroll integrates with 10 third-party tools, including BambooHR, MYOB Business, QuickBooks Online Accountant, QuickBooks Time, Reckon One, Reckon Payroll, Sage Accounting, Tanda, Timble, and Xero. These integrations cover accounting, payroll, time tracking, and HR platforms.

Getting Started and Support

### What training and onboarding options does Crystal Payroll offer?

Crystal Payroll provides in person training, live online sessions, webinars, documentation, and videos. In person and live online options support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide visual self-paced guidance for setup and feature review.

Getting Started and Support

### What customer support options does Crystal Payroll offer?

Crystal Payroll provides email/help desk, a knowledge base, and phone support. No reviewer feedback about support is available in the catalog, so user experience details such as response speed or helpfulness are not documented here.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Accounting Integration

Integrate with a third-party accounting system

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Approval Process Control

Manage the process of evaluating documents or requests submitted for approval

Audit Management

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Crystal Payroll 30 features

Define levels of authorization for access to specific files or systems

Integrate with a third-party accounting system

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Automatic update of information / software

Record employee's benefit plans and selections throughout career progression

Manages compensation such as salary, bonus, and benefits processes, aligning with policies

Track and manage adherence to policies for any service, product, process, or supplier

Alter the layout and content of reports

Import and export data to and from software applications

Digitally deposit correct payroll amounts into individual employee's bank accounts

Store, manage, and track all electronic documents in a centralized location

Electronic storage of staff/employee contact information and job status in a centralized repository

Process of familiarizing new employees with the company, their position, and responsibilities

Centralized storage for employee data, records, and performance metrics

Access software remotely via mobile devices

Manage employee salary processes, data, taxes, and records administration efficiently

Delegate payroll processing to third party vendors

View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more

Manage compensation for out-of-pocket expenses incurred by an employee, client or another party

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Online portal through which end users can access the system, manage tasks, or obtain information

Calculate tax and make deductions on gross income from sources like wages, investments or self-employment

Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors

Set up connections to third-party platforms to improve business processes

Track and manage employee's work hours to improve payroll accuracy

Request, track, and manage time off requests and vacation time

Get Advice

We can help you find the software with the features you need.

Features

4.5 (2)

4.5

Based on 2 reviews

## Pricing

Value for money

4.0 (1)

Free Trial

Self Service

NZ$19.90

Per User,Per Month

It includes:

-   Timesheet
-   Leave types & Public Holidays
-   PAYE Calculation
-   KiwiSaver, ACC & Superannuation calculations
-   Holiday pay calculation
-   Department / Branch Cost Centres
-   Job Pay Rates
-   Auto top-up to Minimum Wage / Contract Rate
-   Multiple piece rates
-   Payslips
-   Buyer Created Invoice
-   Automatic Payday Filing
-   Multiple Pay Frequencies
-   Multi-factor authentication
-   Multiple Administrator access
-   User Groups
-   Bank Integration
-   Accounting systems integration
-   Time & Attendance systems integration
-   Email and phone-based support
-   Accountant online access
-   Standard Payroll Reports
-   Historical Payroll Reports
-   Employee Document Storage (up to 1M per employee)
-   HR Reminders
-   Employee Mobile App

Value for money

4.0 (1)

4.0

Based on 1 reviews

## Integrations

[

QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)[

BambooHR](https://www.capterra.com/p/110968/BambooHR/)[

Xero](https://www.capterra.com/p/120109/Xero/)[

Sage Accounting](https://www.capterra.com/p/168740/Sage-One-UK/)[

MYOB Business](https://www.capterra.com/p/183867/MYOB-Business/)[

Reckon One](https://www.capterra.com/p/154538/Reckon-One/)[

Tanda](https://www.capterra.com/p/143817/Tanda/)[

QuickBooks Online Accountant](https://www.capterra.com/p/229996/QuickBooks-Online-Accountant/)

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## Support, customer service and training options

Customer Service

4.5 (2)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (2)

4.5

Based on 2 reviews

## User reviews

Overall rating

4.5

Based on 2 reviews

Filter by rating

5(1)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Holonou D.

Gestion de la clientèle

Accounting

### "Outil de payement en ligne"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

July 15, 2023

Pros

Dépôt automatiqueLa satisfaction des employés La compatibilité

Cons

L'intégration avec cloud seulementMais c'est bon

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KB

Kevin B.

Business Development Manager

Construction

### "User-friendly & effective Payroll software"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

February 14, 2023

Straight forward & easy to learn

Pros

Crystal is pretty straight forward to learn & easy to navigate.

Cons

Cannot really find any faults with this software. I have not used any other payroll systems to compare it to

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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