--- title: "Crystal Payroll Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Crystal Payroll Software - reviews, pricing plans, popular comparisons to other Payroll products and more." source_url: "https://www.capterra.com/p/231495/Crystal-Payroll/" page_type: "product" language: "en" --- # Crystal Payroll Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 2, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Crystal Payroll ## What is Crystal Payroll? Crystal Payroll is an intuitive, cloud-based payroll solution tailored for New Zealand businesses. Key features include accurate PAYE, KiwiSaver, and holiday pay calculations, seamless IRD payday filing, and tools for managing leave, timesheets, and job rates. With integrations for accounting, banking, and time and attendance software, Crystal Payroll streamlines your operations. Employees benefit from self-service access to payslips and leave requests, while administrators enjoy user-friendly dashboards and custom reporting. Designed with robust security, including multi-factor authentication, Crystal Payroll keeps your data safe. Our exceptional NZ-based support team is available via phone and email to provide personalised assistance. Trusted by thousands of Kiwi businesses, Crystal Payroll is the perfect partner for simplifying payroll, saving time, and focusing on growth. Make payroll stress-free with Crystal Payroll! ## What is Crystal Payroll used for? [Payroll](https://www.capterra.com/payroll-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price NZ$19.9 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Crystal Payroll?[Manage this product listing](https://www.g2.com/products/crystal-payroll/claim_requests/new?auto=true) ## Crystal Payroll Overview Updated September 2026 AI summary Crystal Payroll provides small and midsize businesses with cloud-based payroll management, supporting essential tasks such as pay processing, tax calculation, direct deposit, and compliance. With features like employee self-service, benefits and compensation management, time and attendance tracking, accounting integrations, and customizable reporting, it offers flexible deployment across web and mobile platforms for general business payroll operations. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Crystal Payroll 4.5 (2) VS. [4.9 (4,312)](https://www.capterra.com/p/205015/Deel/reviews/) Starting Price NZ$19.9 Per User, Per Month Starting Price $5 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (2) Ease Of Use 4.8 (4,312) Value For Money 4.0 (1) Value For Money 4.7 (3,960) Customer Service 4.5 (2) Customer Service 4.7 (4,061) ## Crystal Payroll alternatives Highest Rated [4.9 (4,881)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.3 (1,933)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.8 (3,966)](https://www.capterra.com/p/116050/Patriot-Software/reviews/) Starting price $17.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (4,225)](https://www.capterra.com/p/131882/Gusto/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars ## FAQs about Crystal Payroll Overview ### What company size and specific industries is Crystal Payroll built for? Crystal Payroll is designed for business owners, making it a fit for small businesses and growing companies that need payroll management. The vendor description does not name specific industries, so the product appears aimed at general business use rather than a single sector. Features and Usability ### What are the key features of Crystal Payroll? Crystal Payroll offers payroll management, tax calculation, direct deposit, and payroll reporting as core functions. It also includes employee database and profiles, self service portal, time & attendance, vacation/leave tracking, compliance management, accounting integration, third-party integrations, customizable reports, and approval process control. Pricing ### How much does it cost and what fees or limitations are included? Crystal Payroll starts at NZD 19.9 per month per user for the Self Service plan, its most basic payroll option. A free trial is available. The plan includes accountant online access, accounting integration, automatic payday filing, bank integration, and email and phone-based support. Integrations ### Which third-party tools and platforms does Crystal Payroll integrate with? Crystal Payroll integrates with 10 third-party tools, including BambooHR, MYOB Business, QuickBooks Online Accountant, QuickBooks Time, Reckon One, Reckon Payroll, Sage Accounting, Tanda, Timble, and Xero. These catalog integrations cover payroll, accounting, time tracking, and HR platforms. Getting Started and Support ### What training and onboarding options does Crystal Payroll offer? Crystal Payroll provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars offer scheduled group learning, documentation serves as written reference material, and videos provide self-paced walkthroughs. Getting Started and Support ### What customer support options does Crystal Payroll offer? Crystal Payroll provides email/help desk support, a knowledge base, and phone support. It offers users direct contact options alongside self-service help content. No reviewer feedback about support experience is available, so no claims can be made about response times, helpfulness, or common support frustrations. ## Features AI summary Based on 18,203 Payroll reviews Capterra data shows that buyers of payroll software rank the following features as their top priorities: - **Payroll Management** (**59%** of reviewers rated this feature as critical) - **Direct Deposit** (**58%**) - **Payroll Reporting** (**51%**) Crystal Payroll supports all three features that reviewers rate highest: **Payroll Management**, **Direct Deposit**, and **Payroll Reporting**. Together, these capabilities help businesses process pay accurately, deliver wages on time, and review payroll data with greater clarity, allowing teams to manage payroll operations more efficiently and make better-informed decisions. Access Controls/Permissions Define levels of authorization for access to specific files or systems Accounting Integration Integrate with a third-party accounting system Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Approval Process Control Manage the process of evaluating documents or requests submitted for approval Audit Management Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Crystal Payroll 30 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting Integration: Integrate with a third-party accounting system - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Auto Update: Automatic update of information / software - Benefits Management: Record employee's benefit plans and selections throughout career progression - Compensation Management: Manages compensation such as salary, bonus, and benefits processes, aligning with policies - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Direct Deposit: Digitally deposit correct payroll amounts into individual employee's bank accounts - Document Management: Store, manage, and track all electronic documents in a centralized location - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities - Employee Profiles: Centralized storage for employee data, records, and performance metrics - Mobile Access: Access software remotely via mobile devices - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Payroll Outsourcing: Delegate payroll processing to third party vendors - Payroll Reporting: View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more - Reimbursement Management: Manage compensation for out-of-pocket expenses incurred by an employee, client or another party - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Tax Calculation: Calculate tax and make deductions on gross income from sources like wages, investments or self-employment - Tax Compliance: Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time & Attendance: Track and manage employee's work hours to improve payroll accuracy - Vacation/Leave Tracking: Request, track, and manage time off requests and vacation time --- Get Advice We can help you find the software with the features you need. Features 4.5 (2) 4.5 Based on 2 reviews ## Pricing Value for money 4.0 (1) Free Trial [View pricing plan details](https://www.capterra.com/p/231495/Crystal-Payroll/pricing/) Self Service NZ$19.90 Per User,Per Month It includes: - Timesheet - Leave types & Public Holidays - PAYE Calculation - KiwiSaver, ACC & Superannuation calculations - Holiday pay calculation - Department / Branch Cost Centres - Job Pay Rates - Auto top-up to Minimum Wage / Contract Rate - Multiple piece rates - Payslips - Buyer Created Invoice - Automatic Payday Filing - Multiple Pay Frequencies - Multi-factor authentication - Multiple Administrator access - User Groups - Bank Integration - Accounting systems integration - Time & Attendance systems integration - Email and phone-based support - Accountant online access - Standard Payroll Reports - Historical Payroll Reports - Employee Document Storage (up to 1M per employee) - HR Reminders - Employee Mobile App Value for money 4.0 (1) 4.0 Based on 1 reviews ## Integrations [ QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)[ BambooHR](https://www.capterra.com/p/110968/BambooHR/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ Sage Accounting](https://www.capterra.com/p/168740/Sage-One-UK/)[ MYOB Business](https://www.capterra.com/p/183867/MYOB-Business/)[ Reckon One](https://www.capterra.com/p/154538/Reckon-One/)[ Tanda](https://www.capterra.com/p/143817/Tanda/)[ QuickBooks Online Accountant](https://www.capterra.com/p/229996/QuickBooks-Online-Accountant/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (2) 4.5 Based on 2 reviews ## User reviews Overall rating 4.5 Based on 2 reviews Filter by rating 5(1) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Holonou D. Gestion de la clientèle Accounting ### "Outil de payement en ligne" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 July 15, 2023 Pros Dépôt automatiqueLa satisfaction des employés La compatibilité Cons L'intégration avec cloud seulementMais c'est bon Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KB Kevin B. Business Development Manager Construction ### "User-friendly & effective Payroll software" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 February 14, 2023 Straight forward & easy to learn Pros Crystal is pretty straight forward to learn & easy to navigate. Cons Cannot really find any faults with this software. I have not used any other payroll systems to compare it to Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.