--- title: "Latitude by Genesys Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Latitude by Genesys Software - reviews, pricing plans, popular comparisons to other Accounts Receivable products and more." source_url: "https://www.capterra.com/p/231505/Latitude-by-Genesys/" page_type: "product" language: "en" --- # Latitude by Genesys Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Latitude by Genesys ## What is Latitude by Genesys? Cloud-based accounts receivable solution that offers business process automation, agency interface manager, and more. ## What is Latitude by Genesys used for? [Debt Collection](https://www.capterra.com/debt-collection-software/)[Accounts Receivable](https://www.capterra.com/accounts-receivable-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $75 Other, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Latitude by Genesys?[Manage this product listing](https://www.g2.com/products/latitude-by-genesys/claim_requests/new?auto=true) ## Latitude by Genesys Overview Updated September 2026 AI summary Latitude by Genesys offers businesses a platform for managing accounts receivable processes, supporting online payments, payment collection, and detailed reporting. Designed for organizations of any size, it includes features such as workflow management, document handling, and third-party integrations. The software is deployed via cloud or web, with options for accounting functions and data import/export to suit operational needs. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Latitude by Genesys 0.0 VS. [4.9 (39)](https://www.capterra.com/p/254642/HES-LoanBox/reviews/) Starting Price $75 Other, Per Month Starting Price $75000 Other, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.9 (21) Value For Money 0.0 (0) Value For Money 4.9 (16) Customer Service 0.0 (0) Customer Service 4.9 (16) ## Latitude by Genesys alternatives [DebtView](https://www.capterra.com/p/140575/DebtView/) [4.4 (21)](https://www.capterra.com/p/140575/DebtView/reviews/) Starting price $125.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/140575/DebtView/) [Gaviti](https://www.capterra.com/p/169544/Gaviti/) [4.5 (91)](https://www.capterra.com/p/169544/Gaviti/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169544/Gaviti/) [Collect!](https://www.capterra.com/p/66949/Collect/) [4.7 (70)](https://www.capterra.com/p/66949/Collect/reviews/) Starting price $699.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/66949/Collect/) [Moonflow](https://www.capterra.com/p/10011036/Moonflow/) [4.8 (29)](https://www.capterra.com/p/10011036/Moonflow/reviews/) Starting price $399.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10011036/Moonflow/) ## FAQs about Latitude by Genesys Features and Usability ### What are the key features of Latitude by Genesys? Latitude by Genesys offers accounting, contact database, and document management for organizing customer and financial records. It also includes workflow management, reporting and statistics, and activity dashboard tools for tracking tasks, while data import/export, third-party integrations, online payments, payment collection, and payment reconciliation support transaction handling. Getting Started and Support ### What training and onboarding options does Latitude by Genesys offer? Latitude by Genesys provides documentation for teams that need written reference material during setup and ongoing use. Documentation typically supports self-paced learning, feature lookup, and step-by-step guidance for common tasks and configuration. Getting Started and Support ### What customer support options does Latitude by Genesys offer? Latitude by Genesys provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. These channels give users multiple ways to find answers and request help, though no reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 2,533 Accounts Receivable reviews Capterra data shows that buyers of Accounts Receivable software rank the following features as their top priorities: - **Accounting** (**68%** of reviewers rated this feature as critical) - **Profit/Loss Statement** (**64%**) - **General Ledger** (**57%**) Latitude by Genesys supports **Accounting**. However, it does not include **Profit/Loss Statement** or **General Ledger**. Its **Accounting** functionality helps businesses track receivables activity, maintain accurate financial records, and manage core billing and payment processes more efficiently, providing teams with better visibility into day-to-day financial operations. Accounting Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Contact Database Centralized database of stakeholders and their contact information such as names, address, phone number etc. Data Import/Export Import and export data to and from software applications Document Management Store, manage, and track all electronic documents in a centralized location Online Payments Accept and process online payment transactions Latitude by Genesys 10 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Data Import/Export: Import and export data to and from software applications - Document Management: Store, manage, and track all electronic documents in a centralized location - Online Payments: Accept and process online payment transactions - Payment Collection: Tracking, managing, and initiating the transfer of funds for overdue customer payments - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. ## Pricing Basic $75.00 Other,Per Month Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.