--- title: "iSite Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about iSite Software - reviews, pricing plans, popular comparisons to other Asset Tracking products and more." source_url: "https://www.capterra.com/p/231524/iSite-Enterprise/" page_type: "product" language: "en" --- # iSite Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) iSite ## What is iSite? iSite provides a fully-audited asset register, keeping records up to date with every interaction, including maintenance and project activity. As a single source of truth, iSite offers real-time visibility into asset status, location, history, and condition, helping businesses optimise asset performance. With seamless integration across maintenance management, compliance tracking, and document storage, iSite reduces downtime, prevents asset loss, and improves operational efficiency. It also interfaces with BIM models and third-party platforms, ensuring businesses have full control over the entire asset lifecycle. Customisable dashboards provide real-time insights, and mobile accessibility enables on-site teams to update asset records instantly. Automated workflows and compliance tracking help businesses meet regulatory requirements, ensuring assets remain safe, compliant, and operational. Barcode & QR code scanning further streamline asset identification and tracking across locations. ## What is iSite used for? [Facility Management](https://www.capterra.com/facility-management-software/)[Maintenance Management](https://www.capterra.com/maintenance-management-software/)[Property Management](https://www.capterra.com/rental-property-management-software/) Top alternative Featured Overall rating Based on 13 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for iSite?[Manage this product listing](https://www.g2.com/products/isite/claim_requests/new?auto=true) ## iSite Overview Updated September 2026 AI summary iSite offers businesses of all sizes a suite of tools for tracking and managing assets, facilities, and real estate activities within a single platform. Supporting asset lifecycle management, maintenance scheduling, document management, and compliance, it also includes customizable workflows and reporting. iSite is accessible across web and mobile devices, making it adaptable for diverse operational needs. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### iSite 4.5 (13) VS. [4.8 (1,068)](https://www.capterra.com/p/179296/GetMaintainx/reviews/) Starting Price Contact vendor Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (13) Ease Of Use 4.8 (1,068) Value For Money 4.5 (13) Value For Money 4.7 (986) Customer Service 4.9 (13) Customer Service 4.8 (1,006) ## iSite alternatives [Limble](https://www.capterra.com/p/162600/Limble-CMMS/) [4.8 (757)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/162600/Limble-CMMS/) [Maintenance Connection](https://www.capterra.com/p/12444/Maintenance-Connection/) [4.4 (444)](https://www.capterra.com/p/12444/Maintenance-Connection/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/12444/Maintenance-Connection/) [eMaint CMMS](https://www.capterra.com/p/100468/eMaint-CMMS/) [4.5 (429)](https://www.capterra.com/p/100468/eMaint-CMMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/100468/eMaint-CMMS/) [Fracttal One](https://www.capterra.com/p/159911/Fracttal/) [4.6 (1,785)](https://www.capterra.com/p/159911/Fracttal/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/159911/Fracttal/) [View all alternatives](https://www.capterra.com/p/231524/iSite-Enterprise/alternatives/) ## FAQs about iSite Overview ### Which roles and teams benefit most from iSite? iSite is most used by facilities and property teams, including coordinators, managers, administrators, and health and safety staff who need centralized site information, maintenance oversight, and compliance tracking. Operations leaders, construction heads, and data-focused managers use it to streamline reporting, monitor assets, and improve decision-making across buildings and sites. Answer based on 13 reviews Overview ### What company size and industries is iSite built for? iSite is for businesses of all sizes, with the largest reviewer groups split between midsize and small businesses at 38% each. It serves many industries, led by Hospital & Health Care and Non-Profit Organization Management at 15% each, followed by Airlines/Aviation at 8%, alongside retail, real estate, and finance. Answer based on 13 reviews Features and Usability ### What are the key features of iSite? iSite offers dashboard and activity tracking, project planning and scheduling, issue management, and workflow automation for coordinating work. It also includes time tracking, resource allocation, financial reporting, and reporting and analytics. Additional features cover access controls/permissions, alerts/notifications, audit trail, and integration options through API and third-party integrations. Integrations ### Which third-party tools and platforms does iSite integrate with? iSite integrates with 13 third-party tools across property, accounting, and ERP workflows. Key integrations include Microsoft Outlook, Oracle Fusion Cloud ERP, QuickBooks Desktop, QuickBooks Enterprise, QuickBooks Online, Sage Intacct, Xero, SAP NetWeaver, Unit4 ERP, Goodlord, Fixflo, FORGE, and SageTalk. Getting Started and Support ### What training and onboarding options does iSite offer? iSite provides in-person training, live online sessions, webinars, documentation, and videos. In-person and live online options support guided instruction, webinars cover group presentations, documentation offers written reference material, and videos provide self-paced instructional content for teams getting started. Getting Started and Support ### What customer support options does iSite offer? iSite provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Those channels give users multiple ways to get help, though no reviewer feedback is available here to describe response times, staff helpfulness, or common support frustrations. ## Features AI summary Based on 2,973 Asset Tracking reviews Capterra data shows that buyers of asset tracking software rank the following features as their top priorities: - **Equipment Tracking** (**50%** of reviewers rated this feature as critical) - **Inventory Tracking** (**48%**) - **Inventory Management** (**50%**) iSite supports all three of the features reviewers value most: **Equipment Tracking**, **Inventory Tracking**, and **Inventory Management**. Together, these capabilities give teams a clear view of asset locations, stock levels, and inventory movement, helping businesses maintain accurate records, reduce loss, and manage resources more efficiently. Inventory Tracking 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Inventory Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Work Order Management 4.7 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Creating, assign, and track jobs and/or tasks for work orders Maintenance Scheduling 4.8 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Schedule predetermined or ad hoc maintenance services and labor requests Data Import/Export 4.6 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Import and export data to and from software applications Preventive Maintenance 4.6 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements iSite 157 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Ad hoc Query: One-off queries made on an as-needed basis - Ad hoc Reporting: Generate one-off reports that meet information requirements - Agile Methodologies: Iterative project Management approach that involves technologies such as Kanban, Scrum, XP, APF, XPM and more - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Asset Accounting: Manage adding fixed assets to proposed budgets - Asset Assignment: Assign assets to users, job sites, and vehicles to ensure accountability - Asset Lifecycle Management: Manage assets throughout their lifecycle to optimize profit - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Budget Management: Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Change Management: Track and monitor efficient handling of all changes/transitions - Check-in/Check-out: Track the status of assets and whether they're checked in or out - Checklists: An itemized to do list that can be edited as tasks are completed - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Commercial Leases: For commercial leases - Commercial Properties: Designed to serve commercial properties - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Configuration Management: Identify component attributes like servers, hardware, software, and manage relationships across all services - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Contract/License Management: Track, store, and access client contracts or licenses - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Dashboard: Alter the layout and content of dashboards - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Dashboard Creation: Creation and customization of dashboards - Data Import/Export: Import and export data to and from software applications - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Data Visualization: Graphical representation of data - Depreciation Management: Track and manage the decline in value of assets and plan for improvements - Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document - Disposal Management: Plan when and how to dispose of outdated or decommissioned assets - Document Capture: Scan, move or upload electronic files within the software's repository - Document Classification: Assign categories, labels, tags, or attributes to documents for organization, search and storage - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Review: Review and analyze existing information across documents - Document Storage: Store and organize documents in a centralized system - Document Templates: Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Payments: Electronically collect payments for goods or services - Email Management: Manage, store and organize emails within the system or via third-party apps - Equipment Maintenance: Manage procedures that ensure organizational equipment remains in working condition - Equipment Management: Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed - Equipment Tracking: Track the location of specific equipment at all times - Facility Asset Management: Manage and track high-value assets including office equipment, furniture & more - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - File Conversion: Convert files to a different format - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Financial Management: Plan, manage, and track the financial activities of an individual or organization - Financial Reporting: Generate reports to assess the financial performance of an organization - Fixed Asset Management: Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history - For Schools: Designed to be used by kindergarten, primary, middle, and senior secondary schools. - Forecasting: Form predictions based on past and present data/trends - Full Text Search: Search for specific words or phrases within a document or database - Gantt/Timeline View: Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies - Historical Reporting: Information, data and reports that are being tracked over time - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Issue Management: Identify and respond to unexpected problems or failures (ie. "negative events") - IT Asset Tracking: Monitor the movement of one or more IT assets throughout the organization - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lease Management: Manage and monitor rental payments, coordinate any tenant alterations, and handle lease amendments - Lease Tracking: Monitor the process of lease agreements - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Milestone Tracking: Monitor task progress and planned accomplishments to better manage project status - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Location: Manage and support multiple locations - Multiple Projects: Ability to handle several projects simultaneously - Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection - Owner Portal: Portal for property owners to manage property listings, upload documents, track payments and generate reports - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Portfolio Management: Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk - Preventive Maintenance: Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements - Prioritization: Arrange tasks based on the level of priority or urgency - Problem Management: Identify and solve underlying cause of incident(s), and prevent future incidents from occurring - Procurement Management: Organize and manage all processes/procedures involved in purchasing goods and/or services - Project Planning/Scheduling: Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints - Property Database: Centralized database to track details of properties (including lease, tenant, and owner information) - Property Management: Add, view, and edit details of all properties managed by an agency that are available for sale or rent - QR Codes: Matrix barcode that stores information - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Rent Tracking: Tracking previous payments, the next due payment and regularity in monthly rent collection from tenants - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reporting/Project Tracking: Track task progress, milestones, delays, or other key information and generate reports on them for evaluation - Requisition Management: Review, approve and cancel requests for goods/services to be purchased - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Residential Leases: For residential leases - Residential Properties: For residential properties - Resource Allocation: Assign available resources to various projects and tasks - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Retail Leases: For retail leases - Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Scheduled/Automated Reports: Set a time to generate routine reports automatically - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Service History: Track work performed and resources used for past customers, sites, or assets - Service Level Agreement (SLA) Management: Set and monitor service level agreements to ensure timely response and resolution - Service Request Management: Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more - Single Sign On: Allow users to access multiple services after entering their login credentials once - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Status Tracking: Track the status over time for a request, process, asset, or transaction - Supplier Management: Manage all supplier data and operations - Support Ticket Management: Allow customers/users to submit support queries and service requests - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Task Management: Create, manage and track all task activities and progression - Technician Management: Oversee technicians and track their assigned work orders - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Tenant Portal: Dedicated portal for tenants to submit their queries or maintenance requests, pay rent & interact with staff - Tenant Tracking: Handle activities like room booking, rent processing, lease agreement management, and client communication - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Vacancy Management: Keep track of vacant properties - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Version Control: Track revisions and updates made to files and navigate between different versions - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Website Management: Built-in website builder or integration with third-party site - Widgets: An extended application or connector that enables users to perform additional services with their current set of tools - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.4 (13) 4.4 Based on 13 reviews ## Pricing Value for money 4.5 (13) ### Starting price Free trial not available Value for money 4.5 (13) 4.5 Based on 13 reviews ## Integrations [ QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ Sage Intacct](https://www.capterra.com/p/76/Intacct/)[ Oracle Fusion Cloud ERP](https://www.capterra.com/p/274950/Oracle-Fusion-Cloud-ERP/)[ SAP NetWeaver](https://www.capterra.com/p/65750/SAP-NetWeaver/)[ Unit4 ERP](https://www.capterra.com/p/253568/UNIT4-ERP/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (13) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (13) 4.9 Based on 13 reviews ## User reviews Overall rating 4.5 Based on 13 reviews Filter by rating 5(6) 4(7) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent NF Nick F. Systems and Data Lead Philanthropy ### "iSite Tenancy Management and CAFM" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 February 23, 2026 My experience with iSite has been extremely positive. The system is powerful and comprehensive and the support i've received throughout has been excellent. Everything has been delivered and explained at a pace that suited me, which has made the process very enjoyable and stress free. Pros It brings everything together in one place. We no longer have our data split across 2 systems, and it's much more efficient and easier to oversee. iSite offers a lot of functionality, is very in-depth and we feel we have much better control over our portfolio. It has strengthened our tenant and asset management with clearer visibility of data. The engineer app is a significant improvement too. Our maintenance teams can see and manage their work orders on a live system that updates as they go. They now have access to relevant tenant contact info and property info related to their work orders which improves communication. Managing their work on their tablets is far more user friendly and much easier overall. Cons Because iSite is very in-depth, it can feel complex at times and there is a noticeable learning curve until you become familiar with the system. Switched from [Landmark](https://www.capterra.com/p/165593/Landmark/) [ShireSystem](https://www.capterra.com/p/207258/ShireSystem/) So we can have all our data in one place. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LL Lari L. Pilot Airlines/Aviation ### "iSite just right " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 23, 2025 Pros Easy to use interface. Simple and user friendly Cons Nothing comes to mind, easy to use software Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SC Stephanie C. Facilities Coordinator Hospital & Health Care ### "CHEC Experience of iSite" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 February 17, 2025 The more we've used iSite as a team, the more we've been able to utilise it's features. This has been aided even more so by the recent projects we've carried out alongside our iSite contact Craig. Pros Tickets easy to raise and update and simple to filter and export data when required for reporting purposes. Cons We sometimes encounter errors that prevent us closing items or accessing dashboards. However, the helpdesk do help us to rectify these issues when flagged. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JW Joanna W. Facilities Coordinator Hospital & Health Care ### "ISITE review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 13, 2025 It's a good program to use and is easy to set up other people. It's good for people who have little knowledge about online systems and is easy to train others. Pros It's helpful to log assets and track live jobs which I use for my main job role. Cons The bulk editing features are helpful, but could use a bulk logging section. For example, one site has 50 handpieces, but I had to add them all 1 by 1. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. TC Tiffany C. Property Administrator Public Safety ### "iSite Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 3, 2024 Had a couple of teething issues at the beginning which were to be expected but iSite were very quick in resolving these for us. Good availability when needing advice/support either via Teams call or email. Pros Easy to keep track of multiple PPM Occurrences and Defects. The ability to have multiple user roles. User friendly. Ability to amend to suit our needs. Cons A couple of connectivity issues in the beginning but these were quickly resolved. Loading time can be a little long. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. OJ Odmond J. Facilities Manager Security and Investigations ### "Great product." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 9, 2024 The team is very responsive and always happy to help. Pros iSite brings everything together which you would need to run your property portfolio, Leases, Maintenance, Projects, building profiles Cons There doesn't seem to be a lot of dashboard of out of the box Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. CS Craig S. Facilities Manager Veterinary ### "Great product with great support" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 18, 2024 Pros ISite is an excellent product to work with. We opted for iSite due to its user-friendly interface and fantastic value for money. The support provided by the iSite team is truly outstanding! Keep up the great work. Cons We have been using this for 6 months and no cons at present! Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MW Marie W. Business Support Manager Non-Profit Organization Management ### "A useful and user friendly property database" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 9, 2024 The move from our previous database to iSite has overall been a positive experience. The team worked collaboratively with us to ensure plenty of testing was done before going live and worked with us to bulk upload a lot of our data. The collaborative approach of iSite in tailoring their product to our needs and their receptiveness to client feedback have contributed to a successful partnership. Their creative problem-solving approach, even when certain requirements fall outside of the original scope, is positive. I think this has been a major win for us, working with a smaller software developer who spend a bit more time on account management. It’s always beneficial when a new system not only meets but exceeds expectations. Pros The database is intuitive and have a user friendly interface. It is really easy to pick up and learn. It has a nice mix of data, maps, images and useful widgets and graphs. The search functions and filters are great for creating bespoke views of information that each team would like to see. The team at iSite are really easy to work with and are receptive to client feedback. Cons There is a couple of data areas that could be better integrated in to the record for widget and reporting purposes but there are work arounds. Reasons for choosing iSite We thought the customer service was better from iSite and the overall cost per annum Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JB Joe B. Property Systems & Data Consultant Financial Services ### "Excellent Property Management System - especially planned maintenance!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 12, 2022 The Hub is a very comprehensive property management tool that has CAFM features that support a property management department very well. From document management, estate and asset management, planned maintenance and lifecycle modelling, as well as reactive maintenance and project management features however I am less familiar with those. I work most closely with the planned maintenance and asset management tools, which, in my experience, are second to none. I have not come across another CAFM or maintenance system on the market with the same level of sophistication in planned maintenance features. Pros The planned maintenance module makes creating and managing a PPM schedule incredibly straight-forward, easily the best I have used in any CAFM system. From grabbing live updates from SFG20 and importing to your schedule in a couple of clicks, to mapping that against your asset register, to being able to make bulk changes to dates and suppliers, it’s all done with easy to use interfaces. Compliance documents can be uploaded via email or the interface with automation tools to complete PPMs and reduce administration substantially. Cons The feedback I have from other users is that the general look and feel needs some improvement, consistency amongst how buttons are presented and filtering tools are the most common feedback I’ve had from training. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RP Rebecca P. Director Facilities Services ### "Isite review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 10, 2022 Trying to solve job sheets and service paperwork Pros Tasks & asset list very easy to use Integration simple transaction Cons Unable to send job sheets or annual service paperwork Nothing on the site is difficult to use Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. 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