# Screenscape Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Screenscape the right Digital Signage solution for you? Explore 46 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/231648/Screenscape/reviews

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Screenscape

4.5 (46)

[View alternatives](https://www.capterra.com/p/231648/Screenscape/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Screenscape

Ease of use

4.6

Customer Service

4.8

## Pros and Cons in Reviews

TF

Tasha F

H&S ManagerWarehousing, 51 - 200 employeesUsed the software for: 1-2 years.

“Premade templates were handy - making it easy to use some of the functions while still allowing us to customize“

April 27, 2021

WC

Walter C

Senior Engineer, Continuous ImprovementUtilities, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“Difficult to embed content from webpages, or to include sections of a webpage (provincial COVID updates for example) is not easily achieved and it's appearance when developing the content doesn't reflect how it looks on the screen. “

May 12, 2021

MM

Marie M

OwnerMarketing and Advertising, 2 - 10 employeesUsed the software for: 1-2 years.

“Also, the price for hte hardware and software was too high.“

September 10, 2021

WA

Wally A

F&B Administrative & Inventory CoordinatorRestaurants, 51 - 200 employeesUsed the software for: More than 2 years.

“The network connection setup is very non user friendly and can be troublesome“

May 3, 2021

AI

A.Jean I

AdministratorInformation Technology and Services, 11 - 50 employeesUsed the software for: 6-12 months.

“sometimes i find that changing things get a little difficult.“

May 3, 2021

## Showing most helpful reviews

Showing 1-25 of 46 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Andrew R.  
Director of Engagement & Corporate Relations  
Public Safety  
Used the software for: Less than 6 months

### "Smooth, Simple, and Backed Up by Reliable Support"

October 4, 2019

5.0

ScreenScape has been a very visible part of our efforts this year to give our company a fresh feel and to energize our corporate culture. We have used it for fun things as well as for vital messaging.

Pros

I understood how to use it almost immediately. It was not daunting at all.

Cons

I wish there was more automatic content (things like news, jokes, trivia, etc.).

Reason for choosing Screenscape

The price difference was very significant.

Review Source

SM

Stefanie M.  
Marketing Manager  
Hospitality  
Used the software for: 1-2 years

### "Best Digital Signage Solution"

August 8, 2019

4.0

Able to quickly and easily change messaging without having to invest in an expensive signage system that ties me to proprietary templates. The templates that come with the software are easily customized or you can upload your own artwork. Within several months of purchasing and setting up Screenscape at our property, a new version was released and Screenscape made it easy to upgrade. It is pretty slick, allows me to create custom assets, link to our social media feeds, use RSS feeds for local news and weather, insert video and create a great branded signage solution. I could not find an equivalent solution anywhere else.

Pros

Extremely easy to use and yet is customizable so that I can create assets that match our branding and overall look. I started out using the Screenscape templates and then customized with my own assets. I can easily preview my screens before they go live and make changes on the fly. Screenscape offered great personalized customer service that helped me through some initial technical hurdles at our end with our network. The response time was fast and extremely friendly. I also like the fact that new features and templates keep getting added so the product stays fresh and attractive. The templates are great to use as is or customize and make your own.

Cons

They really wasn't anything that I disliked. I did discover that the software was not compatible with Firefox and really works best with Google Chrome. I simply switch browsers when I upload my changes.

Alternatives considered

[Audience](https://www.capterra.com/p/80271/Audience/)[NoviSign](https://www.capterra.com/p/128501/NoviSign-Digital-Signage/)

Reason for choosing Screenscape

Cost, easy of use, attractive templates, customization, ability to link social media, youtube and rss feeds.

Review Source

Response from Spectrio

August 9, 2019

Thank you for the kind words and your feedback, Stefanie. We really appreciate it!

MM

Marie M.  
Owner  
Marketing and Advertising  
Used the software for: 1-2 years

### "Ruined after they were Acquired"

September 10, 2021

3.0

Pros

Screenscape is very easy to use. I like that they have many templates to choose from and it's quick and easy to design professional screens. Their user interface is extremely easy to use. Reliable. Customer Support was fantastic.

Cons

The thing I liked least was the lack of zones within the software. Also, the price for hte hardware and software was too high. Everything else was great. Screenscape was acquired by Spectrio in 2021 and the transition was unorganized and confusing. Customer Support with Spectrio is terrible. It seems like Spectrio is too big and perhaps hiring too many new people who don't know what is going on. This results in calls and emails being forwarded to other departments and nothing getting resolved.

Reason for choosing Screenscape

Ease of use

Review Source

TD

Tim D.  
Marketing & Communications Manager  
Recreational Facilities and Services  
Used the software for: 2+ years

### "Easiest signage system yet"

August 7, 2019

5.0

Awesome. It's just that easy to use and get up and going.

Pros

All the templates and all the features contained within each. The scheduling feature is also excellent.

Cons

Some templates I use are very restrictive in design. In extreme cases I just use the blank and create my own, which works just as well.

Alternatives considered

[WebDT Content Manager](https://www.capterra.com/p/125530/WebDT-Content-Manager/)

Reason for choosing Screenscape

As mentioned above: licence fees and the ability expand and contrast as required.

Switched from

[WebDT Content Manager](https://www.capterra.com/p/125530/WebDT-Content-Manager/)

They updated their system as we were in need of updating ours. The cost of the hardware was relatively the same as before, but since moving to a cloud base from a server base, the license fee was cost prohibitive. ScreenScape is scalable and more efficient.

Review Source

WC

Walter C.  
Senior Engineer, Continuous Improvement  
Utilities  
Used the software for: 2+ years

### "ScreenScape 5"

May 12, 2021

4.0

The reliability of these devices enables content to be reliably displayed for extended periods. We have used these to communicate much of our pandemic information as well as 'visual relief' videos (wilderness, running springs, waterfalls, etc.) to provide our employees a mental break with the occasional glance at the screens. We recently acquired 7 more devices to reach our more remote areas where we have crews assemble in advance of the day's field work.

Pros

Clean console, easy to organize. Content easy to create and edit. Uploading content (videos) works very well. Is easy to share. Device setup is a simple, lean process. Device status console is very convenient. Sales and Support team feels very 1 on 1, they do a great job.

Cons

Difficult to embed content from webpages, or to include sections of a webpage (provincial COVID updates for example) is not easily achieved and it's appearance when developing the content doesn't reflect how it looks on the screen. Some of the devices in use show as offline, but this is being problem-solved now. It would be nice to have optional alerts set up where you could select email addresses that receive a notification summary when devices go offline (vs remembering to go in and check status)

Reason for choosing Screenscape

Price, the software met our needs (although the alternative we reviewed had greater functionality), reliability, local company (Maritimes - but was more of a bonus than a differentiator).

Review Source

JW

Josh W.  
IT Data Services Coordinator  
Recreational Facilities and Services  
Used the software for: 2+ years

### "Sports & Rec Digital Signage"

August 8, 2019

5.0

We have had a great relationship with ScreenScape over the years. We selected ScreenScape in our early days to help us present our facility schedule(s) in a modern way. Also the home grown maritime customer support has been hands down phenomenal from having a general inquiry, upgrading technology or an integration their team has always been there for us.

Pros

With the new release of ScreenScape 5 it has been an IT dream. Getting rid of flash and modernizing the environment to keep up with the ever changing pace of technology has enabled a smoother experience for our staff using the product.

Cons

More scheduling logic to meet our particular business needs would improve our efficiency when using this product.

Reason for choosing Screenscape

We like to support local. Learning the history of ScreenScape in PEI and ourselves in Nova Scotia, the maritime connection made sense. Also positive feedback from a local Halifax installer sealed the deal.

Review Source

CA

Christopher A.  
Manager  
Security and Investigations  
Used the software for: 2+ years

### "Works as expected - wish it was more flexible"

April 28, 2021

5.0

We use this in-house in our Call Center for Alarm Monitors to show pertinent information (current weather for areas we monitor, tips and tricks, etc) as well as fun quotes and motivational images (no hang in there kittens for us!). It's very useful for what we need - and adds a bit of a professional touch that impresses guests.

Pros

It looks great - very professional. The web interface makes it easy to put the content we want up - both informational and entertaining - and adjust it as needed.

Cons

The software does feel a little restrictive. Without using RSS feeds or other outside sources, you can't have multiple location's weather reports. Creating a slide without using one of the templates can be a bit clunky and a little restrictive - but it's nothing deal-breaking.

Review Source

Response from Spectrio

May 4, 2021

Hi Christopher, Thanks for the review! We've added stand-alone full-screen weather templates to the ScreenScape platform. Now you can display different weather locations on the same playlist/device! You can read more about it on our blog: https://www.screenscape.com/blog/new-customizable-weather-apps-weather-templates-available/

kC

kenzie C.  
office manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Easy system to use"

April 6, 2022

5.0

Pros

it is an easy way to get product and information out to our patients and clients

Cons

It can be time consuming to get set up, but once it is you are good to go

Review Source

GW

Gary W.  
Director, Marketing & Franchise Development  
Automotive  
Used the software for: 2+ years

### "Screenscape"

March 12, 2019

5.0

See above response.

Pros

The ease with which playlists can be manipulated. We have 3 flat panel screens in all our locations, where driver's can watch a playlist that is entertaining, educating and fun to help past the time. Disney's TV monitors above waiting lines was the original inspiration.

Cons

We have no complaints. The software has functioned as advertised, and the new wireless devices work well, so far without any problems.

Review Source

SR

Shaun R.  
IT Business Relationship Advisor (Contract)  
Government Administration  
Used the software for: 2+ years

### "A great complete package for all sizes of organization"

March 8, 2019

5.0

My experience has been nothing but first class with ScreenScape. Everything from their slick provisioning to their support and dynamic method for engaging customers for new features. I have been very pleased with my ScreenScape experience and their new ScreenScape 5 offering strikes a great balance between flexibility, features and cost. It is much more effective then trying to "roll your own"!

Pros

Friction-less setup Powerful content sharing/feed subscription model Flexible scheduling and screen distribution model Adaptive HTML5 content management interface

Cons

Would like to be able to incorporate our own dynamic HTML content ( active GIS related content) in upcoming versions.

Review Source

CS

Cora S.  
Admin Assistant  
Facilities Services  
Used the software for: 6-12 months

### "My Experience"

August 8, 2019

5.0

I was using ScreenScape to display ice schedule at an arena. The pre-made templates were very useful and looked very nice. I liked that you can change the color and backgrounds to make them more appealing

Pros

The pre-made templates was very easy to use

Cons

The trivia questions were out dated, but that doesn't have anything to do with the software

Review Source

GE

Greg E.  
Store Ownwe  
Retail  
Used the software for: 2+ years

### "This Works "

July 30, 2019

5.0

Just the content we are able to share with our customers is huge

Pros

Its a silent salesman ...Easy to change content

Cons

now and again the odd glitch but in today's world what does not have a burp now and again

Review Source

Response from Spectrio

July 31, 2019

Thanks Greg! We're very happy you enjoy ScreenScape and we appreciate the kind review.

MV

Marisa V.  
Volunteer Coordinator  
Hospital & Health Care  
Used the software for: 1-2 years

### "Unclear as to what that means "

May 3, 2021

4.0

I love using screenscape no complaints

Pros

Product is easy to use, i used it in Kingsmere Retirement Suites in Alliston and told Matthews house about it

Cons

I love the products and i love using it. I wish there was more available

Review Source

YC

Yolonda C.  
Marketing Manager  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "NCJWSTL- The Resale Shop"

April 27, 2021

5.0

Customer Service is OUTSTANDING!!!

Pros

We love incorporating our Thank You video onto the sale floor so that our shoppers can see the work our mission plays out from shopping or donating to The Resale Shop. In addition, we love the flexibility to add messaging for promotions or events.

Cons

Nothing to mention. Friendly sales and customer service teams.

Reason for choosing Screenscape

Easier to use than other systems used in the past. Cost was affordable and we did not need expensive installation.

Review Source

MA

Mallory A.  
Library Technologies Specialist  
Libraries  
Used the software for: 1-2 years

### "Super convenient"

August 8, 2019

5.0

Great customer service.

Pros

Allows us to get "smart" capabilities on older TVs. Professional branding from a centralized source

Cons

Set up and configuration were a bit tricky.

Review Source

TL

Trisha L.  
Marketing Manager  
Financial Services  
Used the software for: Less than 6 months

### "ScreenScape Experience "

May 4, 2021

4.0

Pros

ScreenScape makes it easy to get our message out to our members in a quick and easy manner!

Cons

The one feature that is really missed is the ability to preview the screen from the view of our members prior to deployment.

Review Source

PB

Peter B.  
Director - Member Services  
Consumer Services  
Used the software for: 2+ years

### "Screenscape"

August 8, 2019

5.0

We keep our customer service team up to speed on stats, contests, and our departmental goals. We've been with Screenscape from the beginning and each new release has more features.

Pros

Screenscape is easy to use, install, and bring up to speed. If you have a wifi solution in your business you will be up and running in a day. The templates provided are easy to load content into, or you can customize your own.

Cons

We've had no problems with Screenscape.

Reason for choosing Screenscape

Much more capability, and being able to introduce many templates and formats.

Review Source

SJ

Sharon J.  
Web Services Coordinator  
Higher Education  
Used the software for: 2+ years

### "Good product"

April 27, 2021

4.0

Screenscape is a good product that is easy to use. The support for the product is very good.

Pros

Screenscape offers a nice variety of templates, plus the ability to implement several different types of media for a great digital sign presentation.

Cons

We find that we frequently have displays that are unavailable.

Reason for choosing Screenscape

Price and ease of installation with the plug-and-play devices

Switched from

[AxisTV Signage Suite](https://www.capterra.com/p/80424/AxisTV-Enterprise-Software/)

Price

Review Source

LC

Lori C.  
Office Coordinator  
Insurance  
Used the software for: 1-2 years

### "Happy Customer"

April 27, 2021

5.0

By being able to have our guests' and new hires' names on the screen when they come in, makes it feel more personal for them. We also use it to share company news and to just lighten up our break room.

Pros

It is easy to create a basic template then add/change names quickly. The changes show almost immediately-no waiting for the system to go through a long cycle. It's simple to change multiple screens quickly. Being able to search media by the file is helpful.

Cons

When setting a specific time for a slide to start/stop, the system defaulting to the next year instead of the next day is annoying. It would be nice to be able to access more ready-made slides that have positive messages or funny pictures.

Review Source

CL

Candy L.  
Sr. Marketing Specialist  
Banking  
Used the software for: 2+ years

### "Very Satisfied with ScreenScape"

August 14, 2019

5.0

The support team for ScreenScape is considerably better than other vendors servicing our credit union. Always friendly and quick to respond. I would recommend ScreenScape for any business. With the single page device monitoring, I can see if a device isn't updating properly and take action. Our main battle is in-house; making sure lobby personnel keep the TVs turned on.

Pros

I like the visual interface and ease of changing playlists with automatic updates. The templates provided by ScreenScape are very helpful, as well. I don't use many but they give me ideas for our own designs. These screens also offer an inexpensive way to satisfy some NCUA notices and regulations.

Cons

I would like to see all playlists and assigned devices listed on one screen. With 25 devices, I must be careful the correct playlist is showing on each screen, so I often go back and forth reviewing.

Review Source

MD

Melissa D.  
Conference Manager  
Hospitality  
Used the software for: 2+ years

### "ScreenScape easy to use custom digital signabge"

November 5, 2020

4.0

enjoyable and fun to create different slides,

Pros

This was very very easy to use, and facilitate new digital images quickly around our business

Cons

I was unable to tile different images simultaneously . this would occur when we had multiple events with signage data.

Reason for choosing Screenscape

It was the only product that was available to me at the time, Now there are more products , but I feel ScreenScape gives me more control and easier to use .

Review Source

ED

ERIC D.  
Manager customer service  
Wholesale  
Used the software for: 1-2 years

### "Great Marketing Tool"

August 8, 2019

5.0

ScreenScape has allowed us to present marketing and promotional material in a way that we never have before. The ability to show videos and change the queue in real time it’s a great benefit to our business. We serve many different markets and ScreenScape allows us to tailor our marketing to each of our customers in real time.

Pros

The product and platform is very intuitive and easy to use. This is a great tool for getting all sorts of marketing content in front of your customer.

Cons

Some minor connectivity issues. Seems that the device must be in relative close proximity to your wireless router.

Review Source

sF

sean F.  
Dining Manager  
Hospitality  
Used the software for: 2+ years

### "Review of Screen Scapes"

August 8, 2019

5.0

very good experience, no complaints

Pros

easy for staff to use, makes everything look professional, easy marketing

Cons

the process to start a new slideshow could be easier

Reason for choosing Screenscape

price point, easy to set up and for most part to use.

Review Source

Response from Spectrio

August 9, 2019

Thanks for the kind words, Sean.

JK

Jenna K.  
Marketing specialist  
Aviation & Aerospace  
Used the software for: 6-12 months

### "Great for small company"

April 27, 2021

4.0

Great tool for internal communication, very helpful from launch to service with on site issues.

Pros

The software is great for our small company and our single purpose of internal communications. It is easy to use, easy to share with others in my company, and the customer service is definitely top notch.

Cons

I think there could be a little more room for design freedom. It is frustrating that you can only draw a rectangle shape, but for a circle or other shapes it is much more difficult to find. A few more design elements would be nice.

Reason for choosing Screenscape

Price, and ease of use

Review Source

KW

Kevin W.  
Marketing Coordinator  
Hospital & Health Care  
Used the software for: 2+ years

### "Helpful but limited"

April 27, 2021

4.0

The support staff is great and I do like using it.

Pros

I like the creation suite, the audio quality, and the video quality.

Cons

Not being able to use one device for multiple screens, as a small office owning more than one isn't cost-effective for us.

Review Source

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