# OrthoTrac a Sensei product Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about OrthoTrac a Sensei product Software - reviews, pricing plans, popular comparisons to other Dental products and more. Source: https://www.capterra.com/p/231655/OrthoTrac --- # OrthoTrac a Sensei product Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) OrthoTrac a Sensei product ## What is OrthoTrac a Sensei product? OrthoTrac is a powerful and user-friendly software that will help you get more out of your orthodontic practice. Packed with features like prioritization of daily tasks, ability to manage multiple locations, chairs and timeslots, it also offers real efficiency with drag-and-drop functionality. And, with eServices integration, you can further customize your software. ## What is OrthoTrac a Sensei product used for? [Dental](https://www.capterra.com/dental-software/) Top alternative Featured Overall rating Based on 10 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for OrthoTrac a Sensei product?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.carestreamdental.com/&name=OrthoTrac a Sensei product) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### OrthoTrac a Sensei product 3.7 (10) VS. [4.4 (285)](https://www.capterra.com/p/98688/Curve-Dental-Hero/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (10) Ease Of Use 4.4 (201) Value For Money 3.5 (10) Value For Money 4.3 (188) Customer Service 3.1 (9) Customer Service 4.5 (195) ## OrthoTrac a Sensei product alternatives [4.7 (112)](https://www.capterra.com/p/60250/ABELDent/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.4 (82)](https://www.capterra.com/p/160904/RevenueWell/reviews/) Starting price $189.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars [4.6 (47)](https://www.capterra.com/p/212426/Cloud-9-Ortho/reviews/) Starting price $500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [CareStack](https://www.capterra.com/p/176206/CareStack/) [4.8 (201)](https://www.capterra.com/p/176206/CareStack/reviews/) Starting price $698.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/176206/CareStack/) [View all alternatives](https://www.capterra.com/p/231655/OrthoTrac/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Appointment Management 3.8 (6) 33.33% of 6 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling Charting 4.3 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Imaging and X-rays 4.5 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Visual representations or pictures of objects, structures, or internal body parts, often for diagnostic or analytical purposes Patient Records Management 4.0 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Client Management 4.4 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Manage contact details and communication with clients Claims Management 3.8 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Process of submitting and following up on claims with insurance companies OrthoTrac a Sensei product 44 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Automatically create schedules based on business needs or employee availability and qualifications Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Create, manage, and send invoices or bills to customers Create, update, and manage bookings, itineraries, and reservations Track and manage schedules and meetings via an integrated calendar Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Process of submitting and following up on claims with insurance companies Manage contact details and communication with clients Manage and track all internal and external communication conducted via calls, email, text, or chat Automated reminders and confirmations for booked appointments and events via text or email A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Managing day-to-day operations of dental practices such as scheduling appointments, generating reports, and more. Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file Assemble applications and processes by dragging over and arranging pre-built components Electronically collect payments for goods or services Reminders sent via email Compliant with HIPAA, which sets standards for sensitive patient data protection Visual representations or pictures of objects, structures, or internal body parts, often for diagnostic or analytical purposes Manage and support multiple locations Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Ability to record, store, update, and retrieve information Log and store the source of contacts/leads Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Plan availability and assign specific time slots for tasks and resources Send messages via SMS Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Track and manage the scheduling of tasks Set up connections to third-party platforms to improve business processes Create treatment plans that document interventions and outcomes to track patient progress Get Advice We can help you find the software with the features you need. Features 3.4 (10) 3.4 Based on 10 reviews ## Pricing Value for money 3.5 (10) ### Starting price Contact vendor for pricing Free trial not available Value for money 3.5 (10) 3.5 Based on 10 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.1 (9) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.1 (9) 3.1 Based on 9 reviews ## User reviews Overall rating 3.7 Based on 10 reviews Filter by rating 5(3) 4(4) 3(1) 2(1) 1(1) Mentioned topic Sorted by most recent CN Christopher N. president Hospital & Health Care ### "incompetent " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 6, 2026 even when I was using orthotrac the service is horrendous. incompetent people, conversion takes over a year and they can not get it done. there is no accountability . Pros I have used carestream orthotrac for over ten years. I agreed to switch over to Sensei. However the transition has been terrible. Even after talking to management they promised me to get things moving in the right direction but nothing has changed. Poor services and incompetent people Cons incompetent people, conversion takes over a year and they can not get it done. there is no accountability . Switched from [Carestream Dental](https://www.capterra.com/p/172266/CS-3D-Imaging-Software/) to include e- prescription and oral surgery Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PS Patricia S. Operations Manager and Treatment Coordinator Health, Wellness and Fitness ### "Orthotrac for your Ortho practice " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 March 31, 2025 Good, I have found good software support when needed. Pros Patient treatment card and user friendly Cons We get errors. I recently lost alot of my saved letters due to the Microsoft update Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KH Krista H. Financial Coordinator Medical Practice ### "Great Software if you don't want Cloud based" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 November 7, 2024 We liked the software but wanted to upgrade to Cloud based system Pros I loved the Reports, and it was user friendly Cons Unable to work when internet went down, and we wanted to upgrade to Cloud based software Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LV Leon V. CEO Medical Practice ### "Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 November 9, 2022 Very happy overall with the product Pros Great improvements with latest release of the software and aligner integration Cons Who will be the support for the Netherlands as support remains a challenge Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 9, 2023 Thank you for the positive review. We value all customer feedback as we constantly strive to improve the customer experience. AU Anonymous User Digital Marketing Manager Marketing and Advertising ### "Manage your patients with Orthotrac!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 October 17, 2022 Pros There are a lot of features that adapt well to our orthodontic practice. The schedule is easy to read and understand by using color coding by procedure, doctor, or patient status. Cons Some of the features come with additional charges. There are glitches, and support is hit or miss with response time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 27, 2022 Thank you for the positive review. We are constantly striving to make improvements to key features and functionality and welcome honest feedback. AO Alan O. Orthodontist Health, Wellness and Fitness ### "1976 Corvette" 2.0 Overall Rating 2.0 2.0 Ease of Use 4.0 4.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 October 4, 2022 Pros It use to be a good software with good support Cons Software upgrades, platform, errors is software, implementing, customer service and support Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 27, 2022 Thank you for the honest feedback. We are constantly working to make updates to our interface, features and tools. We also offer Sensei for Orthodontics if are interested in a more modern look and interface in a browser-based platform. JK Julie K. TCO Medical Practice ### "Out dated" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 4/10 August 9, 2022 Pros Fairly easy to use. Easy to make changes when needed. Cons It was out dated and lacked a modern feel. Features like, texting, emailing and interoffice communication were lacking Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 14, 2022 Thank you for the honest feedback. We are constantly working to make updates to our interface, features and tools. We also offer Sensei for Orthodontics if are interested in a more modern look and interface. JB Jeffrey B. Orthodontist Health, Wellness and Fitness ### "Versatile and Useful" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 19, 2022 Good product and good service. Pros Lots of features that adapt well to our orthodontic practice. Cons Some features come with additional charges. Reasons for choosing OrthoTrac a Sensei product Online comments Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 25, 2022 Thank you for the positive review. SG Samantha G. ofiice manger Health, Wellness and Fitness ### "good product but support could be better" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 June 30, 2022 Pros Very user friendly software, auto payments feature is great & schedule is easy to work with. Cons If something goes wrong the response from support is hit or miss & usually has to escalated. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 6, 2022 Thank you for the positive review. I am sorry about your service obstacles we are constantly striving to improve our service model and response times. ST Susan T. Business Manager Hospital & Health Care ### "Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 February 5, 2022 Pros Easy to use and navigate around the system Cons Would be helpful in the recall section to have a place for recall vs retainer checks Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 8, 2022 Thank you for the positive review. We are constantly striving to improve the customer experience and value with our software. [View all Reviews](https://www.capterra.com/p/231655/OrthoTrac/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)