--- title: "Archiver Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Archiver Software - reviews, pricing plans, popular comparisons to other Email Archiving products and more." source_url: "https://www.capterra.com/p/231668/Archiver/" page_type: "product" language: "en" --- # Archiver Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Archiver ## What is Archiver? Sageflo Archiver is the ultimate search engine for your marketing communications. Archiver stores a copy of each unique email, SMS, or print collateral sent to an individual customer, allowing marketing and contact center team members to instantly look up and resend any message to a customer within seconds. The solution provides additional value for legal and compliance teams by giving them the means to quickly retrieve any message sent to a given customer. ## What is Archiver used for? [Email Archiving](https://www.capterra.com/email-archiving-software/) Top alternative Featured Overall rating Based on 9 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Archiver?[Manage this product listing](https://www.g2.com/products/sageflo-archiver/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Archiver 4.6 (9) VS. [4.6 (9)](https://www.capterra.com/p/10010615/BackAgain/#reviews) Starting Price Contact vendor Starting Price $4 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (9) Ease Of Use 4.7 (20) Value For Money 4.6 (8) Value For Money 4.9 (20) Customer Service 4.5 (8) Customer Service 4.8 (19) ## Archiver alternatives Highest Rated [4.7 (298)](https://www.capterra.com/p/184229/NinjaOne/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [ArcTitan Email Archiving](https://www.capterra.com/p/168612/ArcTitan/) [4.7 (20)](https://www.capterra.com/p/168612/ArcTitan/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/168612/ArcTitan/) [MailStore Server](https://www.capterra.com/p/168793/MailStore-Server/) [4.5 (24)](https://www.capterra.com/p/168793/MailStore-Server/reviews/) Starting price $295.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/168793/MailStore-Server/) [Email Manager for Microsoft 365](https://www.capterra.com/p/216430/Email-Manager-for-Microsoft-365/) [4.7 (21)](https://www.capterra.com/p/216430/Email-Manager-for-Microsoft-365/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/216430/Email-Manager-for-Microsoft-365/) [View all alternatives](https://www.capterra.com/p/231668/Archiver/alternatives/) ## FAQs about Archiver Overview ### What company size and specific industries is Archiver built for? Archiver is designed for customer care, marketing, legal, and compliance teams in retail, travel and hospitality, financial services, e-commerce, and telecommunications. It is best suited to organizations in these sectors that need a tool for managing communications and records across internal business functions. Features and Usability ### What are the key features of Archiver? Archiver offers archiving and retention, data retention management, and backup and recovery for stored records and files. It includes access controls and permissions, audit trail, event logs, encryption, SSL security, and secure data storage, plus metadata management, indexing, filtering, reporting and statistics, file transfer, and SMTP support. Getting Started and Support ### What training and onboarding options does Archiver offer? Archiver provides live online sessions, documentation, and videos to help teams get started. Live online sessions support guided setup with an instructor, documentation offers written reference material for ongoing use, and videos provide visual walkthroughs of features and setup steps. Getting Started and Support ### What customer support options does Archiver offer? Archiver provides email/help desk support, a FAQ/forum, and a knowledge base. These channels give users direct contact and self-service help for common questions, setup guidance, and troubleshooting. No reviewer feedback is available here, so support experience and response quality cannot be described. ## Features AI summary Based on 121 Email Archiving reviews Capterra data shows that buyers of Email Archiving software rank the following features as their top priorities: - **Backup and Recovery** (**68%** of reviewers rated this feature as critical) - **Archiving & Retention** (**60%**) - **Automatic Backup** (**55%**) Archiver supports all three features that reviewers consider most important: **Backup and Recovery**, **Archiving & Retention**, and **Automatic Backup**. Together, these capabilities help businesses protect email data, keep records available for compliance and reference, and reduce manual backup work, allowing teams to maintain continuity and manage information more efficiently. Backup and Recovery 4.0 (6) 16.67% of 6 reviewers that rated this feature as important or highly important Create backups and provide methods to recover deleted/lost data Archiving & Retention 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Automatic Backup 4.0 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Data is backed up automatically to prevent data loss Secure Data Storage 4.4 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Securely stores data to prevent data loss or breaches Access Controls/Permissions 4.3 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Data Retention Management 5.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Manage/customize policies to organize data and determine where data should be stored or archived and for how long. Archiver 22 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - API: Application programming interface that allows for integration with other systems/databases - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automatic Backup: Data is backed up automatically to prevent data loss - Backup and Recovery: Create backups and provide methods to recover deleted/lost data - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Data Retention Management: Manage/customize policies to organize data and determine where data should be stored or archived and for how long. - Document Storage: Store and organize documents in a centralized system - Encryption: Convert data into a code for security - Event Logs: A chronological record of actions or occurrences within a network, software, or process - File Transfer: Move files across different systems or networks - Filtering: Find & retrieve relevant data or documents - Indexing: Compile and organize data into specific metrics - Metadata Management: Collect and maintain structured information that describes data or content - Multiple File Format Support: Supports multiple file formats, such as Doc, Docx, PDF, HTML, etc. - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Secure Data Storage: Securely stores data to prevent data loss or breaches - Simple Mail Transfer Protocol (SMTP): Internet standard communication protocol to transmit electronic mails - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Storage Management: Store items for a designated period of time - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks --- Features 4.6 (9) 4.6 Based on 9 reviews ## Pricing Value for money 4.6 (8) Value for money 4.6 (8) 4.6 Based on 8 reviews ## Support, customer service and training options Customer Service 4.5 (8) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (8) 4.5 Based on 8 reviews ## User reviews Overall rating 4.6 Based on 9 reviews Filter by rating 5(7) 4(1) 3(0) 2(1) 1(0) Mentioned topic Sorted by most recent SM Stephanie M. Reservation Sales Agent Aviation & Aerospace ### "Archiver easy peasy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 29, 2023 Easy use Pros Easy to use and quick to get into, easy to resend to same email address. Cons Would be helpful if we could add and send to another email. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 31, 2023 Thank you for your review! We're glad to hear that you find Archiver easy to use for looking up and resending messages. Archiver does actually allow for resending a message to a different email address, however, this is a controlled permission. We recommend you reach out to your account administrator to see if that permission can be made available. CO Casey O. Reservations Agent Airlines/Aviation ### "Archiver is easy to use and a great product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 26, 2023 Pros Ease of use. Allows me to search for emails guest lose track of. Cons It doesn't include archived emails from all departments (ie Customer Care) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CR Chavonn R. Customer Service Retail ### "Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 25, 2023 Pros I love that i can see all the information that was sent to customer Cons I wish it sent emails as soon as we send to customer Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DC Danielle C. Customer Care Operations Support Specialist Consumer Services ### "Easy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 22, 2023 It has been an amazing experience with Archiver! Pros Archiver has made things so easy! 1-2-3 Done! Cons I have no dislikes for Archiver. it has been a great experience. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MH Martha H. Reservation Agent Airlines/Aviation ### "Awesome Archiver!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 August 18, 2023 Over all to see emails sent to customer quickly has been so helpful! Pros Search is easy and quick. Resending is very smooth too. Cons Calendar and searches that are old could be faster to use calendar... Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HG Hazel Gayle C. reservations Airlines/Aviation ### "Survey" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 18, 2023 Has been and always reliable Pros Being able to track down old emails for when other cannot find Cons So far I have nothing that I dislike about it Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. NP nicolette P. reservation agent Aviation & Aerospace ### "great " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 15, 2023 amazing Pros easy to use features great for finding important past info to assist our guests Cons wish the dates would go back further ao we can serach for older emails or a search bar for spefic subject Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor August 17, 2023 Thanks for your review! We're happy to hear that looking up messages in Archiver helps you to better assist your guests. The period of time that messages are stored is decided by your corporate team. We can share with them your feedback regarding the storage period. Archiver also does allow you to search for messages by subject line and other filters. We will reach out to you separately with more details! JH Jasmine H. Customer Service Representative Airlines/Aviation ### "It does what is needed" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 5/10 August 10, 2023 Not bad. Not the greatest but it does what its designed for. Pros I like being able to see all emails sent. Cons doesnt show all emails from across the department Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor August 11, 2023 Thank you for your review and feedback! We are glad that Archiver can help you in your customer service role to quickly search and resend customer emails. Based on your feedback, it seems that we might not have fully met your expectations, and we're determined to turn that around. The vast majority of our users find Archiver to be an incredibly useful and valuable tool for addressing customer inquiries in a timely manner. With regards to showing emails from across all departments, we do support that functionality. However, your marketing operations team chooses which types of messages to store in Archiver. If you have any further suggestions or questions, please don't hesitate to reach out to us. We're committed to continuously improving your experience with Archiver. TJ Tayleon J. Airline Ticket Reservations Agent Airlines/Aviation ### "I Enjoy archive, it makes my Job easier" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 August 7, 2023 Very good, easy, and pleasant. Pros it's very easy to learn for a beginner, and it's also very easy to use. Cons It would be Nice if you could Click on the links in The Emails we are viewing Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor August 9, 2023 Thanks for reviewing Archiver! We're so glad to hear you find it easy to use and it makes your job easier! Links are disabled by default to avoid generating false open and click tracking events against a customer's email. There are options for being able to view and click links that your account administrator can help you with. [View all Reviews](https://www.capterra.com/p/231668/Archiver/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.