# Archiver Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Archiver the right Email Archiving solution for you? Explore 9 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/231668/Archiver/reviews

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Archiver

4.6 (9)

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Last updated March 13th, 2026

# Reviews of Archiver

Ease of use

4.7

Customer Service

4.5

## Showing most helpful reviews

Showing 1-9 of 9 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

nP

nicolette P.  
reservation agent  
Aviation & Aerospace  
Used the software for: 6-12 months

### "great "

August 15, 2023

5.0

amazing

Pros

easy to use features great for finding important past info to assist our guests

Cons

wish the dates would go back further ao we can serach for older emails or a search bar for spefic subject

Review Source

Response from Sageflo

August 17, 2023

Thanks for your review! We're happy to hear that looking up messages in Archiver helps you to better assist your guests. The period of time that messages are stored is decided by your corporate team. We can share with them your feedback regarding the storage period. Archiver also does allow you to search for messages by subject line and other filters. We will reach out to you separately with more details!

HGC

Hazel Gayle C.  
reservations  
Airlines/Aviation  
Used the software for: 1-2 years

### "Survey"

August 18, 2023

5.0

Has been and always reliable

Pros

Being able to track down old emails for when other cannot find

Cons

So far I have nothing that I dislike about it

Review Source

JH

Jasmine H.  
Customer Service Representative  
Airlines/Aviation  
Used the software for: 6-12 months

### "It does what is needed"

August 10, 2023

2.0

Not bad. Not the greatest but it does what its designed for.

Pros

I like being able to see all emails sent.

Cons

doesnt show all emails from across the department

Review Source

Response from Sageflo

August 11, 2023

Thank you for your review and feedback! We are glad that Archiver can help you in your customer service role to quickly search and resend customer emails. Based on your feedback, it seems that we might not have fully met your expectations, and we're determined to turn that around. The vast majority of our users find Archiver to be an incredibly useful and valuable tool for addressing customer inquiries in a timely manner. With regards to showing emails from across all departments, we do support that functionality. However, your marketing operations team chooses which types of messages to store in Archiver. If you have any further suggestions or questions, please don't hesitate to reach out to us. We're committed to continuously improving your experience with Archiver.

CO

Casey O.  
Reservations Agent  
Airlines/Aviation  
Used the software for: 1-2 years

### "Archiver is easy to use and a great product"

August 26, 2023

5.0

Pros

Ease of use. Allows me to search for emails guest lose track of.

Cons

It doesn't include archived emails from all departments (ie Customer Care)

Review Source

CR

Chavonn R.  
Customer Service  
Retail  
Used the software for: 1-2 years

### "Review"

August 25, 2023

5.0

Pros

I love that i can see all the information that was sent to customer

Cons

I wish it sent emails as soon as we send to customer

Review Source

SM

Stephanie M.  
Reservation Sales Agent  
Aviation & Aerospace  
Used the software for: 1-2 years

### "Archiver easy peasy"

August 29, 2023

5.0

Easy use

Pros

Easy to use and quick to get into, easy to resend to same email address.

Cons

Would be helpful if we could add and send to another email.

Review Source

Response from Sageflo

August 31, 2023

Thank you for your review! We're glad to hear that you find Archiver easy to use for looking up and resending messages. Archiver does actually allow for resending a message to a different email address, however, this is a controlled permission. We recommend you reach out to your account administrator to see if that permission can be made available.

MH

Martha H.  
Reservation Agent  
Airlines/Aviation  
Used the software for: 1-2 years

### "Awesome Archiver!"

August 18, 2023

5.0

Over all to see emails sent to customer quickly has been so helpful!

Pros

Search is easy and quick. Resending is very smooth too.

Cons

Calendar and searches that are old could be faster to use calendar...

Review Source

TJ

Tayleon J.  
Airline Ticket Reservations Agent  
Airlines/Aviation  
Used the software for: 1-2 years

### "I Enjoy archive, it makes my Job easier"

August 7, 2023

4.0

Very good, easy, and pleasant.

Pros

it's very easy to learn for a beginner, and it's also very easy to use.

Cons

It would be Nice if you could Click on the links in The Emails we are viewing

Review Source

Response from Sageflo

August 9, 2023

Thanks for reviewing Archiver! We're so glad to hear you find it easy to use and it makes your job easier! Links are disabled by default to avoid generating false open and click tracking events against a customer's email. There are options for being able to view and click links that your account administrator can help you with.

DC

Danielle C.  
Customer Care Operations Support Specialist  
Consumer Services  
Used the software for: 6-12 months

### "Easy"

August 22, 2023

5.0

It has been an amazing experience with Archiver!

Pros

Archiver has made things so easy! 1-2-3 Done!

Cons

I have no dislikes for Archiver. it has been a great experience.

Review Source

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