# BusyPaws Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is BusyPaws the right Kennel solution for you? Explore 79 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/231681/BusyPaws/reviews --- BusyPaws 4.7 (79) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 1st, 2026 # Reviews of BusyPaws Ease of use 4.3 Customer Service 4.7 ## Pros and Cons in Reviews TS Tasha S Owner, TrainerConsumer Services, 2 - 10 employeesUsed the software for: 1-2 years. “BusyPaws is a critical part of my every day operations and has made the administrative aspects of my business easier, more efficient and cost effective.“ September 25, 2025 RD Rae D CEOConsumer Services, 2 - 10 employeesUsed the software for: 6-12 months. “I need to prevent clients from selecting Monday/Tuesday for drop-off or pick-up, but despite trying schedules, HQ settings, kennel settings, and room settings, people still book those days, creating major confusion.“ August 16, 2025 BF Brenda F OwnerConsumer Services, 2 - 10 employeesUsed the software for: 6-12 months. “I switched to Gingr for a month only because I was going to set up cameras to use on the app, but switched back to Busy Paws because it was way more user friendly than Gingr.“ January 22, 2026 RD Rae D CEOConsumer Services, 2 - 10 employeesUsed the software for: 6-12 months. “For example, I wanted a simple report showing pet name, vet name, and rabies status, but the system exports everything with no ability to refine or easily drop into Excel/Google Sheets.“ August 16, 2025 JW Jen W Dog TrainerProfessional Training & Coaching, Self-employedUsed the software for: Less than 6 months. “My clients are loving the ability to access their pets portal and book hassle-free online“ November 4, 2025 RD Rae D CEOConsumer Services, 2 - 10 employeesUsed the software for: 6-12 months. “I often encounter issues where the system selects the wrong or multiple pets during report creation (especially on mobile), even after re-clicking.“ August 16, 2025 KS Kimberly S Owner and Head Dog TrainerIndividual & Family Services, Self-employedUsed the software for: I used a free trial. “It's a one-woman show around here, so if I schedule a doctor's appointment for my daughter, it saves me so much time that it will automatically block out that time from my schedule for clients to choose from.“ August 7, 2024 RD Rae D CEOConsumer Services, 2 - 10 employeesUsed the software for: 6-12 months. “Deposits: if I require a deposit, I don’t want the client to be able to pay the full amount upfront.“ August 16, 2025 ## Showing most helpful reviews Showing 1-25 of 79 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Lisa U. Dog Trainer and Owner Professional Training & Coaching Used the software for: Less than 6 months ### "Makes running my dog training business easy" November 17, 2023 5.0 Great Customer Service and best option for dog trainers Pros Love the dog profiles, the ease of adding notes, scheduling, and adding dog birthdays! Cons Can't integrate with square invoicing, can't integrate course with thrivecart and my evergreen funnel so still am paying for a separate program for that. Reason for choosing BusyPaws I used to use pocketsuite and acuity (a combo of both) and even though paying for both was still slightly cheaper, the customer support and both suck. Switched from [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[PocketSuite](https://www.capterra.com/p/151558/PocketSuite/) Wanted to streamline and have better customer service Review Source NT Nora T. Owner Consumer Services Used the software for: 2+ years ### "Great client management and scheduling system" September 13, 2025 5.0 We've been using for several years now - we started not long after they launched. It's been great to see the upgrades they have made and continue to make. They really listen to their customers and have an easy way to suggest changes and you can track where those changes are at. The customer service is really above and beyond. Pros The client management system is for sure the best part - being able to keep all records in one place has been really so helpful. It's much easier to keep up with vaccine records and invoicing. Cons Some of the schedule it still a little clunky but I know they are actively working on upgrades which is great! I'd like the app to be a little easer to use too but again I know they are always working on upgrades! Alternatives considered [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[Gingr](https://www.capterra.com/p/136469/Gingr/) Reason for choosing BusyPaws None of them had the full all in one scope had or was planning on having Switched from [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[Trello](https://www.capterra.com/p/211559/Trello/) We had to use too many different docs/programs and a lot of manual admin time to keep everything up to date - we really needed an all in one program Review Source KC Katrina C. Owner and Head Trainer Veterinary Used the software for: Less than 6 months ### "Integral piece of our business model" February 23, 2026 5.0 Customer service is top notch and the product is excellent. Whenever we run into a problem (which is not often) someone is always on the other end willing to help! Pros is an integral part of our business. Being able to seamlessly book people into classes and handle payment with very little hands on effort after set up is an incredible feature. Cons I wish had an API so I could link data Bidirectionally — we use this software to its maximum capability and this is not likely to be an issue for most users. Alternatives considered [Jane](https://www.capterra.com/p/178984/Jane-App/)[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[Gingr](https://www.capterra.com/p/136469/Gingr/) Reason for choosing BusyPaws More features, Canadian, wild card option for credits. Being able to handle our really unique use case Review Source RD Rae D. CEO Consumer Services Used the software for: 6-12 months ### "I'm happy and there's room for growth " August 16, 2025 3.0 Overall, I’m happy with and have even recommended it to others to check out. There’s strong competition in this space, but I believe you have the opportunity to really stand out. My biggest ongoing concern is still the lack of human support, which would make a huge difference in user experience. I also had a few ideas that could add value: AI Phone Call Reminders – with pre-scripted options for efficiency. Pet Photo Album – allow clients to download photos for up to 30 days after a visit. Automated “How Was Your Stay?” Follow-up – built-in feedback collection (0–5 stars or emoji-based responses) that could generate useful reports. Payment Integrations – ability to link Cash App or Venmo for more client flexibility. Onboarding Packets – automatically send a welcome packet when a new client signs up or subscribes to BusyPaws as a user Built-in Hazardous Waste/Medical Tracking – for logging medications, injections, or special care. Medication Scheduling – calendar reminders for insulin, pills, or special treatments. Client Loyalty Rewards – points or credits for frequent visits, referrals, or add-ons. Built-in Marketing Tools – newsletters, promos, or seasonal specials (instead of separate Mailchimp fees). Dynamic Pricing Options – for peak holiday times vs. slow seasons. Referral Tracking – so you can reward clients who bring in friends. Emergency Evacuation Companion – digital roster with contact preferences and evacuation checklists if there’s fire, flood, etc. Emergency notification - click on message with instructions to anyone reaching out (We are currently sheltering in place for X storm. Contact X # for more information) Retention - retention reporting on how often dogs are coming back, between visits, and auto email "we miss you" Pros I transitioned from a manually managed system (Square) that fell short of my industry’s needs. As a one-person operation, this was a major leap forward in efficiency and organization and my biggest praise of . The low introduction rate and discount was 100% the winning factor compared to other programs -- as well as transparent pricing without having to talk to a rep. What I appreciate most is that customers now have their own portal where they can view and update their information directly. The ability for clients to self-book is by far the biggest benefit for my business. Everything related to a customer—whether it’s an invoice, payment method, or record—is saved within their profile, which means I no longer have to jump around the system to track down information. Now, getting my customers to properly use this portal is a challenge for some -- especially my older clients. Thanks to the reporting, I learned some interesting demographic data that I'd hadn't seen prior and that a good majority of my clients are retired. Meaning...tech, not always super friendly for them. I also like that clients can securely manage their credit cards for invoice payments, and I have the option to charge their card when needed. The system is straightforward and user-friendly, which is a big plus, and it’s easy to customize with my branding. Having different subscription options for users makes it even more flexible for a small business. Cons I originally started with the lowest-tier plan, which included no directed onboarding aside from some links (even 20 minutes talking to someone would have made a huge difference) and no access to a live person for support when something appeared to not be working properly were the most frustrating things for me. While the Q&A catalog is helpful, it’s not sufficient when something isn’t working as described. The lack of direct support was incredibly frustrating. If you’re a paying user, there should at least be a simple way to email operational issues and receive a timely response. That said, the only reason I chose initially was because the entry-level pricing made it accessible for small businesses like mine. I later upgraded my plan, but I believe eliminating this lower tier would be a mistake—it opens the door for small businesses to try the platform. Even though $80/m doesn’t seem like much, I went in with the mindset of “I’ll try it for 3–4 months and then decide.” That initial affordability matters for business owners testing a new system. To summarize, here are my primary issues and suggestions: 1. Invoices Once a payment has been made, invoices cannot be edited. Many of my clients add services right before pickup or something has to be edited afterward, and I want those charges consolidated into one invoice. Multiple invoices create more work, extra transaction fees, and even impact tipping. A solution could be an audit trail (e.g., “Invoice adjusted on X date by X user”) along with a notes section for system user and client to see. There’s no easy way to add late fees to an existing balance when there's been a payment made but not paid in full. I would like to see when a client has viewed the invoice. Deposits: if I require a deposit, I don’t want the client to be able to pay the full amount upfront. Clients often add services after booking, but if they’ve already paid in full, I’m forced to create a new invoice for small add-ons and end up chasing for payment. 2. Late Fees Automatic late fees should be available. It’s a necessary feature for managing payments. 3. Report Cards Custom fields should be taggable. Example being I use “G-” for grooming custom fields, making them easier to identify but this should be built in already with a tag. The ability to edit fields directly in the report, like in Forms/Contracts, would save time. I often encounter issues where the system selects the wrong or multiple pets during report creation (especially on mobile), even after re-clicking. Auto-generated reports would be helpful. After X service is completed, X report is sent. As would the ability to see when a client has viewed a report. 4. Calendar Blocking This has been the most challenging area for me. I’m closed Mondays and Tuesdays for drop-off/pick-up, daycare, and grooming, but I still have boarding dogs staying through those days. I need to prevent clients from selecting Monday/Tuesday for drop-off or pick-up, but despite trying schedules, HQ settings, kennel settings, and room settings, people still book those days, creating major confusion. 5. User App A client-facing app (similar to PetDesk) would make things much easier for customers who prefer mobile access. Some struggle with the portal, and an app would simplify the process. 6. Texting vs. Email Easier texting options are needed. Many clients unsubscribe from emails, which makes invoicing by email impossible. Maybe a unsubscribe from auto generated emails...but lets them still get invoices. 7. Mobile App Functionality The app can be cumbersome: it doesn’t click back easily, lags, and sometimes the buttons are too small. 8. Email Marketing Mailchimp integration should be included in the subscription, especially for users already paying separately for Mailchimp. 9. Data Export Exporting data is overly complicated. For example, I wanted a simple report showing pet name, vet name, and rabies status, but the system exports everything with no ability to refine or easily drop into Excel/Google Sheets. It would be much more efficient to schedule specific data pulls and have them emailed, or to predefine which data points I want. 10. Packages Packages should be integrated into the main booking portal. I’d like to offer standalone grooming or bundled packages, especially for medical washes. 11. Vaccination Verification I’d like the ability to block bookings from clients without a rabies vaccination on file. Rabies is required by law in every U.S. state, so it should be standard to verify before proceeding. Ideally, staff could mark “verified” once the record is checked. Until then, clients could remain on a waitlist. 12. Credits Credits on file should automatically apply to invoices when created by a system user (with the option to remove them). 13. The ability to adjust check in time back end system. I haven’t yet explored the Inventory or Courses tabs, but that will come in the future. Alternatives considered [RoverPass](https://www.capterra.com/p/165353/RoverPass/)[BookyWay](https://www.capterra.com/p/244796/gymtrainer/)[GoReminders](https://www.capterra.com/p/154785/GoReminders/)[PetExec](https://www.capterra.com/p/92864/PetExec/)[Goose](https://www.capterra.com/p/10020167/Goose/) Reason for choosing BusyPaws (almost had someone build me a program)...I reviewed every single company I could find on google search...The low intro pricing of 35, discounted first two months, ability to play immediately without talking to a rep, ability to play in a live program not a sandbox, clear pricing Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[Weebly](https://www.capterra.com/p/246168/Weebly/) It's too general and I didn't meet all my needs. Review Source BF Brenda F. Owner Consumer Services Used the software for: 6-12 months ### "Easy to use and setup, very ascetically pleasing!" January 22, 2026 5.0 Very easy to use and it really “runs my business for me”. The client portal is easy to use for your clients to book directly. Pros So easy to use and set up on your own. The software is very ascetic and flows well. Calendar view is very nice and can choose to view by day, week and month. Payment processing is very easy. The client portal is very easy to use for clients and designed very well. I switched to Gingr for a month only because I was going to set up cameras to use on the app, but switched back to Busy Paws because it was way more user friendly than Gingr. I would highly recommend this software for your boarding and daycare business. The price of this software is very fair for what you get. Cons There is a “work around” for pricing, depending on your pricing policies, however, they do have an upgrade for “dynamic pricing” but I really cant afford it right now. Alternatives considered [Gingr](https://www.capterra.com/p/136469/Gingr/) Reason for choosing BusyPaws Ease of use, esctetics of product and price Switched from [Gingr](https://www.capterra.com/p/136469/Gingr/) Gingr is not user friendly in my opinion. Review Source MA Maddi A. Founder and Certified Dog Trainer Professional Training & Coaching Used the software for: 6-12 months ### "Zero support for starter plan" July 11, 2025 2.0 I have been using Busy Paws in my business for 10 months. I offer virtual and in person private training, a training membership, drop ins/dog walks, and over night sitting in the clients home. It's worked relatively well for these services for the $35 per month I pay. However, they recently did an update involving their intake forms & completely broke my intake process. The ONLY option for support is AI, & it's not even very advanced. They refuse to let me even tell them what my issue is. Pros The custom forms (until an update broke them), calendar sync, ability to create memberships, client profiles Cons NO support for the lowest tier plan ($35/month), they break parts of the product & refuse to tell me how to fix it, can't sync with multiple calendars, payments are slow, no option for overnight pet sitting in the clients home Alternatives considered [Gingr](https://www.capterra.com/p/136469/Gingr/) Reason for choosing BusyPaws It had a tier that was appropriate for just starting my business Review Source Response from We Are Bar None July 15, 2025 Hi Maddi, Live support is available on the Solo tiers and above. If at any time you experience issues with the system you may submit a support ticket by clicking the "Feature Issue" button within the "Create a Ticket" section of the help window - this is a line directly to the developers to investigate any issues you may be experiencing. We hope to hear from you soon! DP Danika P. Dog trainer and behaviour consultant Professional Training & Coaching Used the software for: 1-2 years ### "Such a game changer!" February 18, 2025 5.0 So awesome, I am so thrilled with it and would recommend to anyone. Pros Such efficient and friendly customer assistance, comprehensive options for my dog behaviour consulting business, group classes and private sessions, different locations, can message in the app, store customer info and notes, easily send out commonly used documents, have clients sign waivers and pay, all in this platform! I've tried lots of booking software and this is hands down the best for dog businesses. Just customizable enough that it's not a headache to set up, but offers all the options I need to run my business and systems the way I want. just generally makes my running my business so much easier! They are so responsive to adding new features when requested too! Cons Some small tech issues every now and again, but I'd expect this with any platform that offers so much, and they're so responsive to issues and helping you work through things. Takes a bit to get used to it, but so much better than every other option I've tried! A bit on the expensive side I suppose, but honestly for what I get I'm happy to pay it. Switched from [Zoho Bookings](https://www.capterra.com/p/229078/Zoho-Bookings/) This is specific to the industry, but not quite as hard to set up as clicks was. I found the user interface much more intuitive, and just way easier to get set up with than clicks. Zoho didn't have enough of the features I needed specific to my industry. To clarify, I am not in pet grooming (kennel and pet grooming were the only options to select on this review for some reason) I am a dog trainer and behaviour consultant, and find the system to be so perfect! Review Source JW Jen W. Dog Trainer Professional Training & Coaching Used the software for: Less than 6 months ### "Loving Busy Paws" November 4, 2025 5.0 Overall, I am loving this experience. This is my first time running an online portal and my first ever brick and mortar store. has made it very easy to make the switch! Pros is very user friendly, it's a great value for the cost and it keeps all of our vaccination records organized. Payment processing is quick with daily payouts! Booking and sharing links for booking is super easy and efficient. My clients are loving the ability to access their pets portal and book hassle-free online Cons I find it a little annoying that when I am making my schedule I cannot see all of the new starting classes in once place. I like to stagger new classes start dates based on level and I often find myself looking at it thru the client view to see what classes are starting. Alternatives considered [DogBizPro](https://www.capterra.com/p/141295/DogBizPro/) Reason for choosing BusyPaws offered on boarding, and ease of use Review Source TB Tina B. Owner Veterinary Used the software for: Less than 6 months ### "Pretty Good overall however.." December 9, 2025 5.0 Good so far other than small inconveniences in organization and layout. Good pricing overall and have not had issues with tech support yet. Pros I love the program, its easy to use and looks good. Good value, and the online booking is straightforward. the customization options are very fun which is enjoyable. The customer service has been quick and resolved promptly when I needed it. Cons I wish there were more ways to customize the services lists as they show up to clients. I have been having issues because it automatically alphabetically everything. Alternatives considered [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) Reason for choosing BusyPaws I liked the way it was set up and its features specifically Switched from [Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/) I worked in the veterinary field as a tech, then I started my own business. Review Source PH Paola H. owner Professional Training & Coaching Used the software for: 1-2 years ### "Great addition to our business" April 3, 2026 4.0 Busy paws has been life changing as our dog training business grows. Allowing us to be more efficient with booking and client communication. Pros Busy paws has reduced our admin workload, always a good thing. The class set up is easy. Love love love the merge function for pets and clients. Cons There are always things with any software that I would like to see change. Being able to allocate emails to instructors so they can answer would be great. Would like to be able to change the calendar from a M-S to a S-S. Review Source CN Cynthia N. Owner Lead Dog Trainer Consumer Services Used the software for: I used a free trial ### "Great System for Dog Trainers" November 16, 2023 4.0 So far it’s been fantastic! I my took me 4 days, a few hours each day, to setup (I didn’t do the easy info transfer, just started fork the ground up to learn the system). It’s very easy to setup, with some small exceptions BUT also does great with explaining/having pages to explain how to create everything. I love it so much that I made the jump from PocketSuite! I looked and demo-ed other systems. BusyPaws is by far the most bang for my buck. Pros Ease of set up; lead tracking and ease of transitioning to official client status; ability to create video courses!!!! (Honestly my favorite part); digital contracts; ability to create my own report card template; SOOO many more great features! Cons It has no app. Would strongly prefer an app, or a more mobile friendly site. But the features totally make up for it!! Alternatives considered [Revelation Pets](https://www.capterra.com/p/129314/Revelation-Pets/)[Pawfinity](https://www.capterra.com/p/142461/Pawfinity/)[DogBizPro](https://www.capterra.com/p/141295/DogBizPro/) Reason for choosing BusyPaws Many more features included for a great price. Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[PocketSuite](https://www.capterra.com/p/151558/PocketSuite/) Needed more features; wanted to only use one system for all things, including payment; Review Source CA Christine A. Certified Dog Trainer Professional Training & Coaching Used the software for: I used a free trial ### "Bang for your buck and easy to setup " September 14, 2023 4.0 Very impressed with how quick and easy it was to setup. Custom service was fantastic and easy to access help articles. While the software is geared more towards groomers and kennels, it didn't get in my way or cause unnecessary work. Pros Pricing in line with what I need and I'm not paying for things I won't be using. The help and support options are listed on every page and the details are fantastic. Making it very easy to learn your way around. Cons An app would be great. Nothing I really didn't like. More dog training specific options or categories might be nice. Website integration could be better. Mostly a cleaner look on the website. Smaller size. Unless I haven't found it, an option to pull up all completed forms would be great instead of looking at each client. Alternatives considered [Pawfinity](https://www.capterra.com/p/142461/Pawfinity/)[Gingr](https://www.capterra.com/p/136469/Gingr/) Reason for choosing BusyPaws Pricing and features are inline with what I need and I don't feel like I'm paying for a bunch of features I don't need. As a sole proprietor and small businesses owner time and money are always a big factor. Review Source EH Emily H. Owner Retail Used the software for: Less than 6 months ### "The BEST booking software" June 16, 2021 5.0 I love everything about this software. It looks great. My clients have the option of booking appointments themselves. Canceling the appointments via the client portal. Intake forms are generated and available for them to sign prior to their appointments. If I ever have an issue or made a mistake the Team at are available to me. I actually can talk to them and they’ve always been able to resolve my problems. They answer questions in a timely manner and take suggestions regarding improvements that can be made. I have recommended this software to other dog grooming professionals in the industry. It’s so much better then other platforms. Pros This software is extremely useful, easy to use and full of features. Cons The only con I had and will be implemented soon is the option for clients to add a tip at checkout. Alternatives considered [Savvy Pet Spa](https://www.capterra.com/p/183787/Savvy-Pet-Spa/)[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[DaySmart Pet](https://www.capterra.com/p/93413/DaySmart-Pet/) Reason for choosing BusyPaws The price was a major factor but more importantly the features. The reliability of the system, functionality and the ability to contact an actual person for help was my determining factor. It does everything I need and it keeps getting better with all the recently added features. Switched from [MoeGo](https://www.capterra.com/p/165732/MoeGo/) I made the switch because in my first month of opening I realized my clients were not able to book available appointments online. It would show zero available appointments. I lost revenue and potential clients. Moego did apologize for taking several days to try and mediate the situation. Offered me a free month. However I just felt that I couldn’t risk that happening again. Review Source CB Cory B. Dog Trainer Consumer Services Used the software for: I used a free trial ### "Makes running a dog training business much easier" October 24, 2023 5.0 So far my overall experience with has been great. I looked into a couple other companies that run similar software and by far BusyPaws had the most straightforward set up and best features for the most reasonable price. Pros I signed up for the free trial with to see about switching to a scheduling system that was better suited for pet professionals. It's difficult to choose what I like most about it. Easy scheduling was my biggest concern, but the fact that clients can sign contracts easily on the website, upload vaccine records, and communicate with my trainer and I is fantastic. Cons I wish there was an app to make dealing with everything easier on my mobile device. Alternatives considered [Square Online](https://www.capterra.com/p/275800/Square-Online/)[Gingr](https://www.capterra.com/p/136469/Gingr/) Switched from [Booksy Biz](https://www.capterra.com/p/142741/Booksy/) I was looking for something with more features and more specifically related to dog training. Review Source MD Misty D. Dog trainer Professional Training & Coaching Used the software for: Less than 6 months ### "Totally would do it again!!!" October 20, 2022 5.0 It has been AMAZING!!!! IT HAS HELPED ME SO MUCH Pros The things that it has streamlined is paperwork, homework, scheduling, Cons We are in desperate Need of payroll!!!!! Reason for choosing BusyPaws The ease of use. The support from the busy paws team and the ability to understand it Switched from [PawLoyalty Pro Software](https://www.capterra.com/p/122890/PawLoyalty-Pro-Software/) The ease of use. The ability to see and understand how to make it work. The communication from the busy paws support and the training and help they offer. Review Source AW Ashley W. Pet Groomer and Salon Owner Veterinary Used the software for: Less than 6 months ### "I would recommend!" April 4, 2025 5.0 I really like it and the price is great for the features that you get! Pros I love the customer service, easy to use interface, and monthly reports. Cons The multiple notifications that pop up is a bit excessive but im sure there’s a way to hide them, I just haven’t figured it out yet! Review Source MT Michelle T. Puppy Coach Professional Training & Coaching Used the software for: Less than 6 months ### "Versitile system" July 20, 2024 4.0 Overall I'm happy with . It has a lot of great things. I"d rather have one system than cobble together multiple solitions to solve for administrative needs. Pros I love that I have a centralized system to manage all my administrative needs. Helps keep my schedule and clients organized. Cons There are some features that could be expanded upon such as the editor for courses and emails. There is some customization but not for website integrations so you do have to live with their button colors. Alternatives considered [Gingr](https://www.capterra.com/p/136469/Gingr/) Review Source OB Olga B. Owner Founder Consumer Services Used the software for: I used a free trial ### "So glad I found it!" June 4, 2024 5.0 Pros Love the customer service and how user friendly it is with lots of Help manuals too Cons Wish it would have the CRM system too so it could be all in one place but it integrates with Mailchimp Review Source BH Brianna H. Dog Groomer Veterinary Used the software for: I used a free trial ### "New user but enjoy it so far" May 17, 2024 5.0 Pros online booking, client list importing!!! Cons its kind of hard to book appointments but thats not a bug deal Switched from [DaySmart Pet](https://www.capterra.com/p/93413/DaySmart-Pet/) wanted better online booking features~!! Review Source LS Leanne S. Dog daycare attendant Hospitality Used the software for: 6-12 months ### "Busy Paws For Doggy Daycare Bookings" January 22, 2024 4.0 Overall I am happy with and feel that it has made running a business of this sort much more streamlined. Pros I like how easy it is for my clients to use it and book their dogs in. Saves me a lot of time and energy. Cons There are a few things related to the calendar that I feel could be a bit easier to view. Review Source JC Jeff C. Owner Professional Training & Coaching Used the software for: I used a free trial ### "Easy Integration" January 25, 2024 5.0 Pros The software made it very easy to integrate with my website so that clients could continue to book even while I transitioned from a previous booking platform. I was able to utilize the free trial to experience how BusyPaws could potentially help my business grow. Near the end of the trial period I knew I needed to make the transition from my old platform to BusyPaws. Great features and great customer service! Cons I wish there was a mobile app specifically for the calendar feature as the mobile website is kind of crowded and clunky to use to see upcoming bookings. I also would like to have the option to send estimates through so that I wouldn't have to use another service. Review Source MM Marcie M. Co-owner/dog trainer Professional Training & Coaching Used the software for: I used a free trial ### "User Friendly Program" July 28, 2023 5.0 So far we did the free trial and all staff liked it. Pros The colors, all the features, customizing features as well and most important user friendly for staff and client Cons Not sure at this time as we only used the 14 day trial. Reason for choosing BusyPaws It can handle all the services we offer where the others cannot Review Source DH Dana H. Owner Dog trainer Consumer Services Used the software for: 6-12 months ### "Great for a entrepreneur!" November 24, 2023 4.0 Pros Designed more towards training which is my primary function Cons Some things get confusing on set up, but it is all about learning new software. Reason for choosing BusyPaws Based towards training better then the other software Review Source MM Morgan M. Dog Trainer and Behavior Coach Consumer Services Used the software for: Less than 6 months ### "Great tool for organizing and streamlining a dog training business!" October 26, 2023 5.0 Overall very positive and happy to continue using the service! Pros has excellent customer service and a plethora of features that helped me cut down on third party apps to get what I needed done in an efficient manner. Cons There are some missing features I'd like to see in the future to aid a dog training business with a heavier online presence such as more complex course building tools and calendar syncing. Switched from [Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[Calendly](https://www.capterra.com/p/148036/Calendly/)[Jotform Sign](https://www.capterra.com/p/10014571/Jotform-Sign/) To streamline, automate, and save money Review Source BD Barbara D. Behaviour Consultant Veterinary Used the software for: 6-12 months ### "Great concept but not there" October 26, 2023 3.0 Pros Canadian, price point not bad, concept is greaf Cons Clunky for myself and clients to use features so ended up using other software choices.Doesn't integrate well with my business as a behaviour consultant (no option for adjusting billing for other areas, clients found it hard to use, no zoom integration).While price point is good, since it is not operational for me, will use a different company when renewal comes up Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.