--- title: "Macanta Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Macanta Software - reviews, pricing plans, popular comparisons to other Sales Force Automation products and more." source_url: "https://www.capterra.com/p/231684/Macanta/" page_type: "product" language: "en" --- # Macanta Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 10, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Macanta ## What is Macanta? Macanta is not like other CRMs. In fact, it isn't a CRM. Macanta helps you to create powerful workflow and process automation for your business. In the process you get to create a custom CRM for your business, almost as a side-effect. All of this is possible without writing any code at all. Your workflow automation can include, Tasks, Notes, In-App Notifications, Emails, SMS, Field updates, Field Calculations and Date Calculations. You can also send Webhooks to any other platform you use. ## What is Macanta used for? [Sales Force Automation](https://www.capterra.com/sales-force-automation-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/)[Business Process Management](https://www.capterra.com/business-process-management-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £29 Per User, Per Month Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Macanta Overview Updated September 2026 AI summary Macanta offers small businesses a cloud-based solution for sales force automation, CRM, and business process management, combining contact management, activity dashboards, and workflow automation. With deployment options across web and mobile devices, and features like an API and customizable workflows, Macanta supports teams looking to manage relationships and automate key business processes without coding expertise. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Macanta 5.0 (1) VS. [4.6 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting Price £29 Per User, Per Month Starting Price $9 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.5 (6,068) Value For Money 5.0 (1) Value For Money 4.3 (4,685) Customer Service 5.0 (1) Customer Service 4.4 (4,478) ## Macanta alternatives [4.5 (1,260)](https://www.capterra.com/p/131735/PandaDoc/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.7 (466)](https://www.capterra.com/p/245800/Monday-CRM/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars Highest Rated [4.8 (659)](https://www.capterra.com/p/118921/Less-Annoying-CRM/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.4 (622)](https://www.capterra.com/p/141642/Copper/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars ## FAQs about Macanta Overview ### What company size and specific industries is Macanta built for? Macanta is designed for small to mid-sized organizations in real estate, legal services, accounting practices, professional services, and sales teams. It suits businesses in these sectors that need a system tailored to managing client relationships and sales activity across service-focused workflows. Features and Usability ### What are the key features of Macanta? Macanta offers API access, activity dashboard reporting, CRM, and contact database tools for managing customer records. It also includes workflow automation, workflow management, and business process automation, plus search and filter, templates, and pre-built modules for no-code development and configurable process setup. Integrations ### Which third-party tools and platforms does Macanta integrate with? Macanta integrates with Zapier, connecting to third-party apps through Zapier’s automation platform. This provides a single integration option for linking Macanta with other business tools and workflows. Getting Started and Support ### What training and onboarding options does Macanta offer? Macanta provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer self-paced reference material for setup and feature review. Getting Started and Support ### What customer support options does Macanta offer? Macanta provides Email/Help Desk and a Knowledge Base for customer support. These channels give users a direct way to request help and a self-service option for finding information and resolving common issues. ## Features AI summary Based on 1,339 Sales Force Automation reviews Capterra data shows that buyers of Sales Force Automation software rank the following features as their top priorities: - **Customer Database** (**43%** of reviewers rated this feature as critical) - **CRM** (**51%**) - **Data Import/Export** (**40%**) Macanta includes **CRM**. However, it does not offer **Customer Database** or **Data Import/Export**. Its **CRM** functionality gives sales teams a central place to manage customer relationships, track interactions, and keep follow-up activity organized, helping businesses maintain visibility across the sales process and build more consistent customer engagement. Activity Dashboard 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Business Process Automation 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Contact Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Workflow Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create, design and manage workflows for repetitive tasks API Application programming interface that allows for integration with other systems/databases Contact Database Centralized database of stakeholders and their contact information such as names, address, phone number etc. Macanta 12 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - For No-Code Development: Build applications without the use of code - Pre-Built Modules: Existing templates or individual parts of a bigger design commonly used in software, coding, learning courses etc. - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Templates: Sample files or documents that could be customized as needed or used as is - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Free Version Basic £29.00 Per User,Per Month Value for money 5.0 (1) 5.0 Based on 1 reviews ## Integrations [ Zapier](https://www.capterra.com/p/130182/Zapier/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent David T. Market Strategist/Founder Capital Markets ### "Macanta is the CRM that you can customize for your specific business, and it is truly no code." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 3, 2022 I am using Macanta to build out my business processes so that I am in a better position to scale up. One dude can run my CRM side with a Spreadsheet and some other software, but you miss things and you cant hire and grow because that is not a scalable way to do things. A CRM helps, and a CRM that you can build to suit your specific needs that also has so much built in automation capability is a big force multiplier. I really think that if you are looking for a CRM that you need to look at Macanta, Pros I like the customization, the automations, the founder, etc. Really great platform at any price, and you don't have to hire a dev team to get it working for you. It is not a boiler plate CRM that is built how one dude thinks a CRM should be like. It is truly customizable so you can build your best CRM. Cons No real complaints. It could be easier t build out, but then it would not be as customizable, and I knew that coming into it, so no real complaints. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Because I am growing and I want to be able to scale, as well as just be a lot more efficient even if I stayed at current levels. Alternatives considered [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reasons for choosing Macanta I think it does more and does it better and is more easily customized. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 6, 2022 Thanks for the support David. Glad you love Macanta!! ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.