# Salesflow Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Salesflow the right Lead Generation solution for you? Explore 46 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/231694/SalesFlow/reviews --- Salesflow 4.1 (46) [View alternatives](https://www.capterra.com/p/231694/SalesFlow/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Salesflow Ease of use 4.2 Customer Service 4.0 ## Pros and Cons in Reviews Tuana Ç Senior Strategist Computer Software, 11 - 50 employeesUsed the software for: 6-12 months. “We use it on a daily basis: its interface is user-friendly, importing and exporting contacts is easy, and keeping track of the current situation of sequences helps planning in advance for upcoming campaigns.“ July 24, 2023 Ian R DirectorMarketing and Advertising, 2 - 10 employeesUsed the software for: 1-2 years. “My issues are with the process for adding / removing LinkedIn Accounts from my portfolio (we were an agent managing for a number of clients) - this is clunky and I have had a couple of cases where I have had to chase.“ January 13, 2022 DR Darren R Talent Acquisition Manager Financial Services, 201 - 500 employeesUsed the software for: 1-2 years. “Product is good for generating sales leads on LinkedIn but can be clunky to use“ February 7, 2023 CM Carla Lee M OwnerMarketing and Advertising, 2 - 10 employeesUsed the software for: Less than 6 months. “I had much higher expectations since it we recommended to me and is used by other large agencies, but I find it clunky and difficult to manage“ February 23, 2023 JR John R CEOReal Estate, 2 - 10 employeesUsed the software for: Less than 6 months. “Very responsive. When we asked to review pricing since we weren't using half the features, you did.“ February 13, 2023 Ian R DirectorMarketing and Advertising, 2 - 10 employeesUsed the software for: 1-2 years. “The combined cost of Salesflow and LinkedIn premium meant that with the limitations exposed we could no longer offer our clients value for money“ January 13, 2022 Claire T Sales ExecutiveFinancial Services, 11 - 50 employeesUsed the software for: Less than 6 months. “The product is so easy to use and makes so much sense in our business's sales strategy and growth.“ January 18, 2022 ## Showing most helpful reviews Showing 1-25 of 46 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Alex P. Custmer Success Director Marketing and Advertising Used the software for: 2+ years ### "Happy with SalesFlow" January 21, 2022 5.0 Overall happy with SalesFlow and would continuously recommend it to anyone that may want to use LinkedIn for outreach. Pros I've recommended SalesFlow to a lot of companies and have seen the success it can bring if used right. A huge pro about SalesFlow is how easy the UI/UX is and getting around to creating a campaign. It's very easy to use and you're in and out of SalesFlow within a few minutes especially if you know what you're doing. Cons One aspect I didn't like was the import of 1st-degree contacts. As mentioned previously, I would enjoy the ability to import contacts but it's not a deal-breaker for me. Reason for choosing Salesflow Easy to use affordable Customer service Review Source CM Christina M. Marketing Assistant Marketing and Advertising Used the software for: 1-2 years ### "Great CRM product for marketing and sales!" January 14, 2022 4.0 SalesFlow is developing into exactly what a lot of CRM products should be now and days. Every time I check on what's new, it seems to be exactly what we need to help increase our teams efficiency. I see great things coming from SalesFlow in the future. Pros This software allows our team to stay up to date and keep track of multiple leads for multiple clients all from within the software they provide. Cons Sometimes there are errors within the system that creates delays in the process, which our clients notice and figure is a decline in our ability to provide our service. Alternatives considered [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing Salesflow HubSpot is kind of new for our team and there would be a lot to move over, including our clients. We were already using SalesFlow when we strated out, so as the new updates rolled in, we no longer saw a need to switch CRM software to suit our clients needs. Review Source LS Lee S. Owner Computer Software Used the software for: Less than 6 months ### "Stay away from Salesflow" June 30, 2023 1.0 Pros We unfortunately have nothing positive to say about Salesflow. I wish we did, but even their head of customer success is a nightmare to deal with. Cons The Salesflow dashboard is an operational nightmare. It’s filled with bugs, constantly stops working, and serves as a textbook example of dysfunctional software. Their so-called “white glove” service (“Done for You”) is supposed to be automated and hands off. Instead, it was simply another nightmare - their team continually made mistakes that prevented us from seeing any value or benefit from the service.Salesflow’s customer support was equally shocking. Their team is rude, unhelpful, and lacks the ability to communicate in a clear or helpful way. The rude and unhelpful attitude extends all the way up to the Head of Customer Success - an ironic title for this person, given their aggressive, hostile, and rude attitude.Our interactions with the Head of Customer Success were extremely unprofessional. Our attempt to address the continual errors made by their team was met with outright hostility and denial. The final call, before we decided to cancel entirely, quickly devolved into a petty exercise in defensiveness and blame-shifting on their part, leaving no room for constructive dialogue or problem-solving.Months of wasted effort were spent trying to establish a working relationship with Salesflow, only to be continually met with incompetent managers, reps, and team members. Their unwillingness to acknowledge errors, let alone make a genuine effort to fix them or find a mutually agreeable way forward is what ultimately caused us to cancel. I do not recommend Salesflow. Review Source DF Diandra F. Revenue Tech. Marketing and Advertising Used the software for: 1-2 years ### "Sales Flow Review" January 13, 2022 5.0 My overall experience has been very good, I enjoy the software as well as the company. Pros Your UI is great. Easy to use software that does not take a lot of time to set up. User friendly. Cons Not being able to import 1st connections as well as being able to transfer contacts between campaigns is a big drawback. Reason for choosing Salesflow At the time I did not have another product in mind. I had used quite a few at this point. Switched from [Zopto](https://www.capterra.com/p/183046/Zopto/) Zopto was too clunky, did not have a good user interface, bad support, and was hindering results. Results increased with our switch. Review Source VR Verified Reviewer Director Marketing and Advertising Used the software for: 1-2 years ### "Great Product Let Down by Limitations" January 13, 2022 4.0 Prior to the limitations imposed by LinkedIn on the number of new connection requests this was an excellent way of engaging with new prospects and was so much more efficient and less intrusive than other direct marketing methods such as email and cold calling. The response rate was in the region of 20 times better than those other methods. It is a shame that LinkedIn imposed such tight limits on the usage of a paid for search tool. This destroyed the business model we had built up. Pros I love the features of the software. Setting up up campaigns is fairly straightforward and easy to understand. Tracking progress of campaigns is also easy and it is great that I can see inboxes etc within Salesflow without the need to go into native LinkedIn except in very rare cases. Cons I have no issues with the software itself. My issues are with the process for adding / removing LinkedIn Accounts from my portfolio (we were an agent managing for a number of clients) - this is clunky and I have had a couple of cases where I have had to chase. My other issue and the reason why we no longer use Salesflow is the limitation on connection requests enforced by LinkedIn. The combined cost of Salesflow and LinkedIn premium meant that with the limitations exposed we could no longer offer our clients value for money Review Source VR Verified Reviewer Senior Strategist Computer Software Used the software for: 6-12 months ### "Good for outbound marketing " July 24, 2023 5.0 Good Pros Salesflow is a great tool to automate outbound e-mail marketing. We use it on a daily basis: its interface is user-friendly, importing and exporting contacts is easy, and keeping track of the current situation of sequences helps planning in advance for upcoming campaigns. In-app replies are helpful in terms of not having to switch between platforms to reply to a specific message. Cons Some characters that are not on the ENG alphabet are not supported, so have to be manually fixed when they appear in contact names. Its predictions of positive and negative replies do not really reflect the true status when the reply is not in English. So there could be improvements in language functions. Review Source VR Verified Reviewer CEO Professional Training & Coaching Used the software for: 1-2 years ### "Great support, easy to use and powerful tool" January 13, 2022 4.0 My experience has been really good and, overall, I fully recommend it because SalesFlow never stopped developing the tool and always provided a great Technical support service. Great customer service consistently beats technology. It is priceless to feel heard and supported, and the Salesflow team definitely makes it happen. Pros What I l iked the most was how easy it was to use, easy to understand , and also having a strong and super empathetic support team to help me grow. Cons In the first versions, some of the functionality was not immediately understandable. there were confusing options to perform the sales tasks that we needed as a team. Alternatives considered [Linked Helper 2](https://www.capterra.com/p/230521/Linked-Helper-2/)[GrowthLead](https://www.capterra.com/p/207070/GrowthLead/) Reason for choosing Salesflow Easy to use, User Interface. Review Source VR Verified Reviewer Head of Talent Internet Used the software for: 6-12 months ### "intuitive and usefull tool" February 7, 2023 5.0 It has been very useful tool for my team, we saw the value from day 1 of working with this platform. Pros Is very easy to manage and handle, regardless to be a geek or not on software, it provide a really easy way to target an audience. Cons de way to present the dashboard but that is just a personal way to have the data presented. Review Source Jessica K. CEO & Founder Mental Health Care Used the software for: 6-12 months ### "Great Product " January 21, 2022 5.0 Very good Pros It’s easy usability and connection with Linked in Cons Sometimes the connection to LinkedIn can glitch but customer service are always on hand to help Review Source Claire T. Sales Executive Financial Services Used the software for: Less than 6 months ### "Don't know how I managed without it!" January 18, 2022 5.0 The benefits have been amazing. It runs in the background so that I can focus on more hands-on work during my day. It allows me to cast a wide net and adds so much more value to the conversations I do have on LinkedIn with leads I'm trying to reach. Pros The product is so easy to use and makes so much sense in our business's sales strategy and growth. It is automated yet allows so much control and flexibility to be tailored the strategies and plans I want to implement for my business messaging. Cons Nothing. The demonstration allowed for a smooth transition to the business, I have been recommending it to everyone. Review Source GG Giusy G. Manager Marketing and Advertising Used the software for: I used a free trial ### "Very good" February 20, 2023 4.0 Pros I like this tool. Is very good to the Automation To Grow A Qualified Sales Pipeline and Close Deals Faster. It is good to Generate More Leads. Cons The setup account. I didn't Integrations or the Advanced Automation Review Source DF Dani F. Revops Manager Computer Software Used the software for: Less than 6 months ### "Salesflow - Pros and cons" January 13, 2022 4.0 overall it boosted our Linkedin outreach and we are happy overall Pros it's easy to use, it provides clear picture of campaigns, it's easy to create multiple different campaigns, easy to use many accounts, it's protecting IP usage Cons Blacklist feature is minimal, CRM integration is poor Reason for choosing Salesflow best value for money and functionality Review Source BV Besnik V. CEO Computer Software Used the software for: 1-2 years ### "Best tool in the market " January 18, 2022 5.0 Pros It's easier to use than any other tool available, its much more established and offer great customer success and support for all our sales rep Cons Would love to see more resources on what sales copy to use Review Source PC Pa C. CMO Events Services Used the software for: Less than 6 months ### "Good product with improvable customer service" February 20, 2023 5.0 Pros It's functionality. It does what it is supposed to do. Cons Customer Service, absurd x3 charge. Super fast communication to buy, very slow to solve issues. Review Source ME Mark E. Marketing Manager Marketing and Advertising Used the software for: Less than 6 months ### "Works well!" February 7, 2023 4.0 Pros The simplicity of the design and interface. Cons That there is no built in reply manager (for reply templates) Review Source SS Sugandha S. Trainee Consultant Information Technology and Services Used the software for: Less than 6 months ### "Easy to Use and Implement " January 13, 2022 4.0 Pros It is very easy to use normally such platforms are difficult to use. Cons It buffers at time and only the URL tech of uploading the contacts is easy. Review Source cA carrol A. facilitator Think Tanks Used the software for: Less than 6 months ### "The best b2b and b2c lead generation software for 2022" July 7, 2022 5.0 Automation of my prospecting system, less work for me, and accurate sales tactics information using machine learning technology to close the sale have increased my ROI. Pros They generate NEW prospects daily ✅ custom design your marketing materials, like websites and digital business cards ✅ convert my prospects into leads ✅ follow up with my prospects to convert them into paying customers Everything is personalized and optimized by Artificial Intelligence at the end of the day, I have high-quality targeted leads for any of my business offers, anywhere, anytime, in just a few clicks Cons honestly, I don't find any feature lacking in this product. Review Source MR Max R. Video Producer Photography Used the software for: Less than 6 months ### "Just one more thing" January 19, 2022 5.0 It's great and time saving! Pros It's easy to use, it looks clean and cool and most importantly I haven't encountered any Bugs. Other tools like LinkedFusion are full of them. Cons There's just one thing missing for my workflow: I'm using leads from sales navigator. Sales navigator is great because you can create custom lists or tags like "chating", "qualifying" etc. this gives me a great overview about all the people I'm dealing with. Salesflow reaches out to them, but is still have to go in and manually add all the people to my lists, which is very tedious. It would be great to tell sales flow something like: If connection message to prospect x is send, put prospect x into the list y" or when a follow up message is answered put the prospect into the list "chat" very easy. I think that should be possible, since sales flow can read a lot of things in sales navigator. Reason for choosing Salesflow These tools have too much useless stuff for what I need for a good price. I liked my consultation session, showing that sales flow really looks who's getting their product. Review Source NB Nicole B. SDR supervisor Computer Software Used the software for: 2+ years ### "Great LI automation " February 21, 2023 4.0 Been a great experience and wonderful support. Pros The ease of use of this product is awesome. Cons Occasionally you can accidentally select contacts not a target when adding individuals one at a time. Review Source OH Oscar H. Director of Growth Computer Software Used the software for: 2+ years ### "Very impressed" February 16, 2023 5.0 Great! Pros This software is easy to get started with and saves me a lot of time. Cons Little expensive when adding more than 1 account. Review Source JR John R. CEO Real Estate Used the software for: Less than 6 months ### "First timer with LI lead management" February 13, 2023 5.0 I look forward to keep using. Pros I like the customer service and support. Very responsive. When we asked to review pricing since we weren't using half the features, you did. Helped keep us on board. Also importing and creating sequences is straight forward. There was a learning curve. Cons When importing, hard to tell why some did not import. Importing format requirements were tricky to figure out - but support was great. Updating existing sequence could be simpler. Alternatives considered [Apollo.io](https://www.capterra.com/p/158696/Apollo/) Reason for choosing Salesflow The work around. Review Source VR Verified Reviewer Director Marketing and Advertising Used the software for: 1-2 years ### "Do not use this company at all. Save your money and go somewhere else " March 7, 2023 1.0 would never use them or recommend them to any clients ever. Please stay away! Pros Nothing! they are pathetic at everything including customer services Cons cancelled the service and for 3 months they continued to debit my account until i fought them on it. Review Source VR Verified Reviewer CEO Graphic Design Used the software for: Less than 6 months ### "Major Timesaver" February 7, 2023 4.0 Salesflow has room for improvement, but I'm certain they are working towards that. In the meantime, it's saving me a ton of time with my cold outreach and capturing leads I never would have otherwise. Pros Salesflow saves me a mountain of time with my cold outreach. I simply would not be getting the leads I am without it. Cons It's not very intuitive to use, and the statistics are broken in certain areas, which left me very confused. Review Source VR Verified Reviewer Director Legal Services Used the software for: 6-12 months ### "Essential tool of our Sales Nav automation" February 13, 2023 5.0 Pros Makes marketing automation easy. I did buy a broader set up with training that incorporated this tool so this probably shortened the learning curve for me. Cons Set up and customer support can lag a bit but they are very kind once you get a hold of them. Review Source KH Kevin H. International Operations Manager Marketing and Advertising Used the software for: 1-2 years ### "GSA Sales Flow Review" January 13, 2022 4.0 OK and staff very helpful just need quicker responses Pros It is easy to use and if targeted correctly can be very effective Cons No immediate help you need a contact telephone number for urgent requirements. When running campaigns you can only carry out one operation at time and not switch campaign say from cold to inmails this makes more work in terms of setting up Reason for choosing Salesflow Recommend to us by a client Review Source Similar Products Featured