--- title: "RAY Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about RAY Software - reviews, pricing plans, popular comparisons to other Real Estate Property Management products and more." source_url: "https://www.capterra.com/p/231711/RAY/" page_type: "product" language: "en" --- # RAY Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) RAY ## What is RAY? RAY is a property and tenant management SaaS platform offering a range of features that provide digital solutions for real estate and property management operations. RAY's features include property management, leasing & invoicing, a property marketplace, viewing & booking requests, inspections, visitor admission management, maintenance management & issue reporting, delivery management, dues & online payments, space booking, announcements, push notifications, communication channels, and more. ## What is RAY used for? [Real Estate Property Management](https://www.capterra.com/real-estate-property-management-software/)[Commercial Property Management](https://www.capterra.com/commercial-property-management-software/)[Property Management](https://www.capterra.com/rental-property-management-software/) Top alternative Featured Overall rating Based on 25 user reviews Reviews sentiment Positive 96% Neutral 4% Negative 0% ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for RAY?[Manage this product listing](https://www.g2.com/products/ray-property-management-platform/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### RAY 4.6 (25) VS. [4.8 (1,623)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (25) Ease Of Use 4.6 (1,623) Value For Money 4.8 (21) Value For Money 4.6 (1,549) Customer Service 4.9 (24) Customer Service 4.7 (1,591) ## RAY alternatives [4.5 (2,234)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/) Starting price $62.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.6 (444)](https://www.capterra.com/p/20372/Entrata/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (485)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.7 (245)](https://www.capterra.com/p/143800/Condo-Control/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/231711/RAY/alternatives/) ## FAQs about RAY Overview ### Which roles and teams benefit most from RAY? RAY is most used by operations leaders, facility coordinators, and community or leasing teams that manage sites, residents, and daily service delivery. IT managers and system administrators support setup and reliability, while executives and finance leaders use RAY for oversight, reporting, and improving operational efficiency across locations. Answer based on 25 reviews Overview ### What company size and industries is RAY built for? RAY serves small businesses most often, with 84% of reviewers, especially in Hospitality and Real Estate at 24% each. It is built for residential developments, gated compounds, holiday homes, co-working spaces, business clusters, club houses, property managers, property management companies, and real estate companies, with additional use in Commercial Real Estate at 16%. Answer based on 25 reviews Features and Usability ### What are the key features of RAY? RAY offers accounting, billing and invoicing, rent collection, and payment processing for financial workflows. It also includes property and space management features such as lease tracking, tenant management, room booking, occupancy management, and maintenance scheduling, plus reporting, access controls, calendar sync, and third-party integrations. Getting Started and Support ### What training and onboarding options does RAY offer? RAY provides in-person training, live online sessions, documentation, and videos. In-person and live online formats support guided instruction, documentation offers written reference material, and videos provide visual walkthroughs for users reviewing features and setup steps at their own pace. Getting Started and Support ### What customer support options does RAY offer? RAY offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Reviewers describe the support team as responsive and helpful, with customer service that gets to the point. Users also note a user-friendly experience and steady improvements to the app. Answer based on 8 reviews ## Features AI summary Based on 1,818 Real Estate Property Management reviews Capterra data shows that buyers of real estate property management software rank the following features as their top priorities: - **Rent Tracking** (**68%** of reviewers rated this feature as critical) - **Payment Processing** (**64%**) - **Accounting** (**57%**) RAY supports all three features that reviewers rate most highly: **Rent Tracking**, **Payment Processing**, and **Accounting**. Together, these capabilities help businesses monitor rental income, handle tenant payments efficiently, and keep financial records accurate, allowing teams to manage day-to-day property operations with better visibility and control. Payment Processing 4.9 (8) 75.00% of 8 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Accounting 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Lease Management 5.0 (7) 85.71% of 7 reviewers that rated this feature as important or highly important Manage and monitor rental payments, coordinate any tenant alterations, and handle lease amendments Tenant Portal 4.8 (13) 76.92% of 13 reviewers that rated this feature as important or highly important Dedicated portal for tenants to submit their queries or maintenance requests, pay rent & interact with staff Financial Management 4.8 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Plan, manage, and track the financial activities of an individual or organization Data Import/Export 5.0 (10) 80.00% of 10 reviewers that rated this feature as important or highly important Import and export data to and from software applications RAY 69 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - Commercial Properties: Designed to serve commercial properties - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Contact Management: Manage, organize, and store contact information - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Electronic Payments: Electronically collect payments for goods or services - Facility Management: Manage the maintenance of building facilities - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - Financial Management: Plan, manage, and track the financial activities of an individual or organization - Floor Plans & Maps: Actual floor locations and directions with the virtual floor map to reflect a realistic view of the floor during the virtual tour - For Offices: Designed to be used in offices - For Property Managers: Used by property managers - Guest Check-in/Check-out: Process of a guest arriving at and departing from a hotel, resort, or any hospitality establishment - Guest Tracking: Monitoring & logging of information related to guests' activities, preferences & interactions within hotels, resorts, or events - Help Desk Management: Managing service requests, incidents, IT issues & support with a ticketing system - Housekeeping Management: Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Lease Management: Manage and monitor rental payments, coordinate any tenant alterations, and handle lease amendments - Lease Tracking: Monitor the process of lease agreements - Listing Management: Create, edit, and monitor product or property details displayed on listing websites (i.e. agency websites, third party listing sites) - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Multi-Location: Manage and support multiple locations - Occupancy Management: Manage, track & record the usage and occupancy of physical spaces such as apartments, offices or meeting room - Online Payments: Accept and process online payment transactions - Owner Portal: Portal for property owners to manage property listings, upload documents, track payments and generate reports - Parking Management: Manage, optimize, and automate tasks related to parking operations - Payment Processing: Accept, record, and reconcile financial transactions - Property Database: Centralized database to track details of properties (including lease, tenant, and owner information) - Real-Time Data: Receive data and information in real time - Real-Time Updates: Receive system updates as soon as any changes are made - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Rent Collection: Collect payments from tenants via online or offline mode, create recurring schedules and send reminders - Rent Tracking: Tracking previous payments, the next due payment and regularity in monthly rent collection from tenants - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Residential Properties: For residential properties - Resource Allocation & Planning: Assign available resources (human and/or non-human) to various projects and tasks - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Space Reservation: Manage the reservation of workspaces - Task Management: Create, manage and track all task activities and progression - Tenant Management: Managing renters, rent payments, maintenance workflows & documents. - Tenant Portal: Dedicated portal for tenants to submit their queries or maintenance requests, pay rent & interact with staff - Tenant Tracking: Handle activities like room booking, rent processing, lease agreement management, and client communication - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Vacancy Management: Keep track of vacant properties - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Visitor Management: Allow organizations to streamline the check-in process for visitors. - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data --- Get Advice We can help you find the software with the features you need. Features 4.7 (25) 4.7 Based on 25 reviews ## Pricing Value for money 4.8 (21) ### Starting price Free trial available Value for money 4.8 (21) 4.8 Based on 21 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (24) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (24) 4.9 Based on 24 reviews ## User reviews Overall rating 4.6 Based on 25 reviews Filter by rating 5(17) 4(7) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent MV Michael V. IT Manager Hospitality ### "A Powerful Solution for Modern Workplace Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 20, 2026 Overall, our experience with RAY has been very positive. It has simplified workspace and desk booking management while improving operational efficiency. The platform is easy to use, reliable, and supported by a responsive team. We would recommend RAY to organizations looking for an effective office and workspace management solution. Pros RAY is user-friendly and easy to navigate. It provides an efficient workspace and desk booking experience, with a clean interface and reliable performance. The customer support team is responsive and helpful, and the system makes office management and booking processes much more organized and efficient. Cons There are a few areas that could be improved, such as adding more customization options for reports and notifications. Occasionally, the application can be slightly slower during peak usage, but overall it performs well. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. AA Ahmed A. IT System Administrator Recreational Facilities and Services ### "Alhamra Oasis village Compound (Riyadh)" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 21, 2026 We have enjoyed a successful partnership for the past four years. The solution has proven to be reliable, efficient, and well-suited to our needs, covering all critical operational areas and helping us streamline our daily processes. The strong relationship built over the years makes us feel more like partners than customers. Pros easy , covering all area , updated , always ready for improving ,technical support team very responsive and help full . Cons they don't have facility management software. they don't have inventory management software. they don't have HR management software. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. GK Gopal Krishna P. Planning and Development Manager Government Administration ### "A Comprehensive & Dependable Solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 January 29, 2024 Good features and capabilities offerred. Pros Gret Customer Support and a Robust White-Labeled Platform/Application Cons We have not encountered any major issues. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor January 31, 2024 Thank you for taking the time to review RAY. We appreciate your feedback and hope we can continue to be helpful to you. GM Ghada M. Park and Community Manager Non-Profit Organization Management ### "Professional Service" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 January 4, 2024 Pros A great community management platform. Easy instructions on what to do. Great communication throughout the entire process. Cons I cannot think of any negatives to my experience with the company Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor January 8, 2024 Thank you for taking the time to review RAY. We appreciate your feedback and hope we can continue to be helpful to you. DM Danielle M. Chief Operating Officer Facilities Services ### "RAY Application" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 12, 2023 Pros Facilitates our daily workflow, keeping track of all leads. Cons Nothing specific, everything is good and we are coordinating with the technical team directly in case of any enhancement/issue. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor January 8, 2024 Thank you for taking the time to review RAY. We appreciate your feedback and hope we can continue to be helpful to you. SR Suzan R. Alumni Relations Officer Education Management ### "Evaluating the collaboration between AUB and RAY " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 8, 2023 My overall experience with ray is excellent. The employees are good listeners, open to comments, and problem fixers. And the application is very user friendly, with a good display. I am happy with the collaboration between RAY and AUB. Pros What I like most about RAY is that it is very user friendly. The display, the way the application works and the way it integrates with the user helps the user to understand its use better. In addition to that, the communication between AUB and the employee at RAY is very good. The employee is always there to listen, and fix all the comments directly. This is making the work much easier on me. Not to forget that, the employees I contact and communicate with are very open to all my comments, I directly find my comments solved. Cons The only problem I am facing is related mainly to our community at AUB and not to RAY directly, is that I am unable to attract a high number of users. That's a problem I want to solve and find a way to attract more users from the AUB community to use the application. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor January 8, 2024 Thank you for taking the time to review RAY. We appreciate your feedback and hope we can continue to be helpful to you. SZ sarah Z. Head of Marketing Real Estate ### "Good review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 6, 2023 Pros Easy to communicate with, professional team. Cons The product can be more flexible and better adapted to each company's needs. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor January 8, 2024 Thank you for taking the time to review RAY. We appreciate your feedback and hope we can continue to be helpful to you. GN Giovana N. Leasing Director Hospitality ### "Excellent service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 30, 2023 Pros Their permanent support towards us, and constant improve. Cons I have no comments so far. However, is always good to make the app to be more practical. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor December 4, 2023 Thank you for taking the time to review RAY. We appreciate your feedback and hope we can continue to be helpful to you. MR Mackram R. Partner Computer Software ### "Amazing team driving a great product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 30, 2023 Pros Team availability and their technical knowledge that makes working with them smooth Cons Their old subscription external integration was complex, luckily their new beta one resolves all of that Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor December 4, 2023 Thank you for taking the time to review RAY. We appreciate your feedback and hope we can continue to be helpful to you. Osama O. IT manager Commercial Real Estate ### "Albustan" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 23, 2023 Pros Easy to use and manage Good comments from application users Cons Some features are not available which we understand Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor November 28, 2023 Thank you for taking the time to review RAY. We appreciate your feedback and hope we can continue to be helpful to you. [View all Reviews](https://www.capterra.com/p/231711/RAY/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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