# RAY Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about RAY Software - reviews, pricing plans, popular comparisons to other Real Estate Property Management products and more. Source: https://www.capterra.com/p/231711/RAY --- # RAY Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) RAY ## What is RAY? RAY is a property and tenant management SaaS platform offering a range of features that provide digital solutions for real estate and property management operations. RAY's features include property management, leasing & invoicing, a property marketplace, viewing & booking requests, inspections, visitor admission management, maintenance management & issue reporting, delivery management, dues & online payments, space booking, announcements, push notifications, communication channels, and more. ## What is RAY used for? [Real Estate Property Management](https://www.capterra.com/real-estate-property-management-software/)[Commercial Property Management](https://www.capterra.com/commercial-property-management-software/)[Property Management](https://www.capterra.com/rental-property-management-software/) Top alternative Featured Overall rating Based on 24 user reviews Reviews sentiment Positive 96% Neutral 4% Negative 0% Contact vendor for pricing Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for RAY?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.getray.com&name=RAY) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### RAY 4.6 (24) VS. [4.2 (333)](https://www.capterra.com/p/164741/Yardi-Breeze/reviews/) Starting Price Contact vendor Starting Price $1 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (24) Ease Of Use 4.3 (333) Value For Money 4.8 (20) Value For Money 4.2 (314) Customer Service 4.9 (23) Customer Service 4.2 (325) ## RAY alternatives [4.5 (1,889)](https://www.capterra.com/p/92228/AppFolio-Property-Manager/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.0 (130)](https://www.capterra.com/p/183247/Real-Page/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 73% of reviewers rated it above 4 stars [4.5 (2,207)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/) Starting price $62.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars Highest Rated [4.6 (444)](https://www.capterra.com/p/20372/Entrata/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Tenant Portal 4.8 (13) 76.92% of 13 reviewers that rated this feature as important or highly important Dedicated portal for tenants to submit their queries or maintenance requests, pay rent & interact with staff Data Import/Export 5.0 (10) 80.00% of 10 reviewers that rated this feature as important or highly important Import and export data to and from software applications Maintenance Management 4.8 (10) 50.00% of 10 reviewers that rated this feature as important or highly important Manage, maintain and track the performance of assets and equipment Property Database 4.7 (10) 70.00% of 10 reviewers that rated this feature as important or highly important Centralized database to track details of properties (including lease, tenant, and owner information) Contact Management 4.8 (8) 87.50% of 8 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Payment Processing 4.9 (8) 75.00% of 8 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions RAY 68 features Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Create, manage, and send invoices or bills to customers Track and manage schedules and meetings via an integrated calendar Manage various distribution channels, build relations with channel partners, and track their performance Designed to serve commercial properties Manage and track all internal and external communication conducted via calls, email, text, or chat Track and manage adherence to policies for any service, product, process, or supplier Manage, organize, and store contact information A collection of customer information such as contact details, demographics, previous interactions, etc. Add customized logos and colors to align with company branding Alter the layout and content of reports Import and export data to and from software applications Electronic signing method that validates the authenticity and integrity of a digital document Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Electronically collect payments for goods or services Manage the maintenance of building facilities Schedule facilities, such as athletic fields, venues, and convention centers based on their availability Plan, manage, and track the financial activities of an individual or organization Actual floor locations and directions with the virtual floor map to reflect a realistic view of the floor during the virtual tour Designed to be used in offices Process of a guest arriving at and departing from a hotel, resort, or any hospitality establishment Monitoring & logging of information related to guests' activities, preferences & interactions within hotels, resorts, or events Managing service requests, incidents, IT issues & support with a ticketing system Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Manage and monitor rental payments, coordinate any tenant alterations, and handle lease amendments Monitor the process of lease agreements Create, edit, and monitor product or property details displayed on listing websites (i.e. agency websites, third party listing sites) Manage, maintain and track the performance of assets and equipment Schedule predetermined or ad hoc maintenance services and labor requests Manage and support multiple locations Manage, track & record the usage and occupancy of physical spaces such as apartments, offices or meeting room Accept and process online payment transactions Portal for property owners to manage property listings, upload documents, track payments and generate reports Manage, optimize, and automate tasks related to parking operations Accept, record, and reconcile financial transactions Centralized database to track details of properties (including lease, tenant, and owner information) Receive data and information in real time Receive system updates as soon as any changes are made Automated process of charging customers at regular intervals for repeated access or use of a product or service Timed notification for any upcoming task, deadline, appointment, or activity Collect payments from tenants via online or offline mode, create recurring schedules and send reminders Tracking previous payments, the next due payment and regularity in monthly rent collection from tenants Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event For residential properties Assign available resources (human and/or non-human) to various projects and tasks Process of planning, scheduling and executing the optimal and effective use of human capital across projects Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held Search and filter data across systems to locate required information by entering keywords or certain criteria Manage the reservation of workspaces Create, manage and track all task activities and progression Managing renters, rent payments, maintenance workflows & documents. Dedicated portal for tenants to submit their queries or maintenance requests, pay rent & interact with staff Handle activities like room booking, rent processing, lease agreement management, and client communication Set up connections to third-party platforms to improve business processes Track and interpret metrics on the usage of company resources Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Keep track of vacant properties Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Allow organizations to streamline the check-in process for visitors. Interact with data visualization elements, such as charts and graphs, to drill down into data Get Advice We can help you find the software with the features you need. Features 4.7 (24) 4.7 Based on 24 reviews ## Pricing Value for money 4.8 (20) ### Starting price Contact vendor for pricing Free trial available Value for money 4.8 (20) 4.8 Based on 20 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (23) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (23) 4.9 Based on 23 reviews ## User reviews Overall rating 4.6 Based on 24 reviews Filter by rating 5(16) 4(7) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent GK Gopal Krishna P. Planning and Development Manager Government Administration ### "A Comprehensive & Dependable Solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 January 29, 2024 Good features and capabilities offerred. Pros Gret Customer Support and a Robust White-Labeled Platform/Application Cons We have not encountered any major issues. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 31, 2024 Thank you for taking the time to review RAY. We appreciate your feedback and hope we can continue to be helpful to you. GM Ghada M. Park and Community Manager Non-Profit Organization Management ### "Professional Service" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 January 4, 2024 Pros A great community management platform. Easy instructions on what to do. Great communication throughout the entire process. Cons I cannot think of any negatives to my experience with the company Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 8, 2024 Thank you for taking the time to review RAY. We appreciate your feedback and hope we can continue to be helpful to you. DM Danielle M. Chief Operating Officer Facilities Services ### "RAY Application" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 12, 2023 Pros Facilitates our daily workflow, keeping track of all leads. Cons Nothing specific, everything is good and we are coordinating with the technical team directly in case of any enhancement/issue. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 8, 2024 Thank you for taking the time to review RAY. We appreciate your feedback and hope we can continue to be helpful to you. SR Suzan R. Alumni Relations Officer Education Management ### "Evaluating the collaboration between AUB and RAY " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 8, 2023 My overall experience with ray is excellent. The employees are good listeners, open to comments, and problem fixers. And the application is very user friendly, with a good display. I am happy with the collaboration between RAY and AUB. Pros What I like most about RAY is that it is very user friendly. The display, the way the application works and the way it integrates with the user helps the user to understand its use better. In addition to that, the communication between AUB and the employee at RAY is very good. The employee is always there to listen, and fix all the comments directly. This is making the work much easier on me. Not to forget that, the employees I contact and communicate with are very open to all my comments, I directly find my comments solved. Cons The only problem I am facing is related mainly to our community at AUB and not to RAY directly, is that I am unable to attract a high number of users. That's a problem I want to solve and find a way to attract more users from the AUB community to use the application. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 8, 2024 Thank you for taking the time to review RAY. We appreciate your feedback and hope we can continue to be helpful to you. SZ sarah z. Head of Marketing Real Estate ### "Good review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 6, 2023 Pros Easy to communicate with, professional team. Cons The product can be more flexible and better adapted to each company's needs. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 8, 2024 Thank you for taking the time to review RAY. We appreciate your feedback and hope we can continue to be helpful to you. GN Giovana N. Leasing Director Hospitality ### "Excellent service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 30, 2023 Pros Their permanent support towards us, and constant improve. Cons I have no comments so far. However, is always good to make the app to be more practical. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 4, 2023 Thank you for taking the time to review RAY. We appreciate your feedback and hope we can continue to be helpful to you. MR Mackram R. Partner Computer Software ### "Amazing team driving a great product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 30, 2023 Pros Team availability and their technical knowledge that makes working with them smooth Cons Their old subscription external integration was complex, luckily their new beta one resolves all of that Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 4, 2023 Thank you for taking the time to review RAY. We appreciate your feedback and hope we can continue to be helpful to you. Osama O. IT manager Commercial Real Estate ### "Albustan" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 23, 2023 Pros Easy to use and manage Good comments from application users Cons Some features are not available which we understand Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 28, 2023 Thank you for taking the time to review RAY. We appreciate your feedback and hope we can continue to be helpful to you. OS Omar S. CEO Hospitality ### "Hospitality Community App" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 22, 2023 Pros The ability to provide our hotel guests and other community members optionality and flexibility in how they use our product as a hotel brand. The Ray platform is a big part of our customer journey. Cons Lack of availability to have multiple-sites under one brand name. From my understanding, they are currently working on this feature. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 23, 2023 Thank you for taking the time to review RAY. We appreciate your feedback and hope we can continue to be helpful to you. MI Mohamad I. CFO Commercial Real Estate ### "Veteran review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 16, 2023 Pros Seamless experience, very intuitive and user friendly app. Great UI/UX feel. No glitches or slow processing Cons I had a very positive experience using RAY Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 28, 2023 Thank you for taking the time to review RAY. We appreciate your feedback and hope we can continue to be helpful to you. [View all Reviews](https://www.capterra.com/p/231711/RAY/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)