--- title: "PartsTech Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is PartsTech the right Auto Repair solution for you? Explore 121 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/231766/PartsTech/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- PartsTech 4.6 (121) [View alternatives](https://www.capterra.com/p/231766/PartsTech/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of PartsTech Ease of use 4.7 Customer Service 4.6 ## Pros and Cons in Reviews Justin S Operations ManagerAutomotive, 51 - 200 employeesUsed the software for: More than 2 years. “Being able to compare pricing and availability from multiple vendors in one place saves time and keeps the estimating process efficient.“ March 20, 2026 Justin S Operations ManagerAutomotive, 51 - 200 employeesUsed the software for: More than 2 years. “It may show a part as available for delivery, but the inventory isn’t always at the closest warehouse, which can lead to confusion about actual delivery times and delays when ordering.“ March 20, 2026 GP Geoffrey P OwnerAutomotive, Self-employedUsed the software for: Less than 6 months. “PartsTech makes it so easy to order parts directly from my shop management software.“ May 8, 2026 RE Robert E ManagerAutomotive, 11 - 50 employeesUsed the software for: 1-2 years. “Some times the part number descriptions don’t always come across.“ June 15, 2026 GP Geoffrey P OwnerAutomotive, Self-employedUsed the software for: Less than 6 months. “The integration was super easy.“ May 8, 2026 JJ Justin J OwnerAutomotive, 2 - 10 employeesUsed the software for: 1-2 years. “Could be just the RO writing system I was using as it had a ton of flaws.“ May 23, 2025 JJ Justin J OwnerAutomotive, 2 - 10 employeesUsed the software for: 1-2 years. “Estimates are so much faster using PartsTech and always get the best price for my customers.“ May 23, 2025 JM Jackie M HR and Finance ManagerAutomotive, 11 - 50 employeesUsed the software for: More than 2 years. “Occasionally, there have been some issues with our parts orders not getting to the supplier or our order going to the wrong supplier at a higher price, which can be frustrating and disorganized.“ July 3, 2024 ## Showing most helpful reviews Showing 1-25 of 121 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Tony G. Wholesale parts sales mgr Used the software for: 3-5 years ### "Patete’s review" June 23, 2026 5.0 It has been a great addition for repair. Endor’s to simplify their vendors under each category such as tires, aftermarket, salvage etc Pros The ability to utilize multiple like vendors in one tab for ordering aftermarket parts, Less key strokes more labor time Cons The inability for some of the vendors to accept customers in a more timely fashion, despite following correct signup features Review Source Robert E. Manager Used the software for: 1-3 years ### "Essentially the best" June 17, 2026 5.0 Amazing and I use it every day and it is essential for any business to utilize is awesome software and it will help your bottom line. Pros Software integration is very simple and extremely easy to use. I love how I can see all different vendors on one page Cons Some times the part number descriptions don’t always come across. I’m not sure is that’s a PT issue or a part manufacturer issue. One thing, there is no buyers guide if you enter a part # Review Source R Reviewer Owner Used the software for: Less than 1 year ### "A must have for your shop." May 13, 2026 5.0 Great experience overall. The integration was easy. It almost feels like PartsTech is just part of my shop management software. Pros I love PartsTech! PartsTech makes it so easy to order parts directly from my shop management software. The integration was super easy. The support is phenomenal. The software is easy to use. I can order parts for a specific job or manage my shop inventory. I just add what I need to my cart and pay for it all right through PartsTech. This integration saves me a lot of time making it a great value. Cons Not sure if its my shop manager or PartsTech but some times the vehicle info doesn't go through and I need to reenter the information. Not a serious issue though as I can enter plate or vin, or choose make and model so its an easy fix. Review Source Justin S. Operations Manager Used the software for: 3-5 years ### "Integrates with Tekmetric" March 29, 2026 4.0 My overall experience with PartsTech has been positive. I use it daily alongside Tekmetric in our shop workflow, and the integration makes it easy to quote and order parts quickly. Being able to compare pricing and availability from multiple vendors in one place saves time and keeps the estimating process efficient. Pros What I liked most about PartsTech is the ability to quickly shop multiple vendors in one place. It makes price comparison fast and easy, helps find the best availability, and saves a lot of time during the estimating and parts-ordering process. Cons What I liked least about PartsTech is that the location availability can be misleading. It may show a part as available for delivery, but the inventory isn’t always at the closest warehouse, which can lead to confusion about actual delivery times and delays when ordering. Review Source Revive A. Owner Used the software for: 1-3 years ### "Great for parts quoting and ordering " January 5, 2026 5.0 Pros Partstech integrates all of my vendors in one place and makes it easy to search. Hands down one of the best quoting tools for parts. Cons Don’t really have a complaint, it’s a great software. Haven’t had any issues yet with the program or process Review Source Haley M. Owner Used the software for: Less than 1 year ### "It was decent" June 16, 2025 3.0 Pros How good their customer service was in the beginning of our business relationship with them. They called making sure our needs were met. Cons How difficult it got to be trying to use the services through AutoLeap and the limited access available therein. Review Source R Reviewer Owner Used the software for: 1-3 years ### "Easy to use price comparison ordering " May 27, 2025 5.0 Best addition I have made to my repair shop. Estimates are so much faster using PartsTech and always get the best price for my customers. Pros Ease of comparing parts between parts stores. Diagrams for a lot of suspension/steering systems help when different manufacturers call parts different names. Cons Some parts listed can be incorrect. Parts cart cannot be ordered after a certain amount of time which can be a little frustrating if the order is large. I have only used it with one RO writing system and the description of the part would sometime be vague and too in common with other parts making hard to put onto the correct repair line. Could be just the RO writing system I was using as it had a ton of flaws. Review Source R Reviewer OWNER Used the software for: 1-3 years ### "parts" June 2, 2022 4.0 ok Pros able to see multiple vendors, and pricing Cons hard to know what the parts are named so it takes some effort to locate the parts Review Source R Reviewer Owner Used the software for: Less than 1 year ### "Great product bad support " July 25, 2025 5.0 Easy to use and alot is very smooth transitioning from step to step. A few bugs but still good. Customer Service is horrible. Pros Value for the money, payment processing, inventory management, and process automation wete all great. Cons Customer service needs a huge overhaul. Not knowledgeable about the product. Still a few bugs and issues. Review Source R Reviewer Owner Used the software for: Less than 1 year ### "All your parts shop in one stop" February 20, 2025 5.0 My overall experience with PartsTech has been a good experience so far. Pros That is has all suppliers in one stop that way I do not have to jump from one part store to another. Cons As of the time of this review, there is nothing that I have found that I do not like about PartsTech Review Source Bill W. owner Used the software for: 3-5 years ### "Parts Tech" November 30, 2022 5.0 Was one of the early users of the program and have been very satisfied. The way it has had most of our vendors use has made the estimation process so much easier Pros This software ties in nicely with my POS and allows me to write estimate completely in one program. Cons Occasional blip in functioning is only issue we have had. Review Source R Reviewer Service Manager Used the software for: 3-5 years ### "Great Parts Lookup Tool" November 1, 2022 5.0 Pros One of the best features about this tool is being able to lookup parts from multiple venders based of the VIN of the vehicle and getting an accurate lookup of parts. We are able to customize in what order the venders appear at the top of the page, and this helps for us to find the most frequently used venders. Cons It would be nice to be able to order parts without having to assign them to a repair order. Like ordering a shop order of parts. Review Source R Reviewer office manager Used the software for: 3-5 years ### "We love PartsTech" January 4, 2023 5.0 We love partsTech. Pros The software connects with our management software easily. It makes parts ordering and managing simple, so we can worry about other parts of the business. We can always go back and look at what we ordered, time we ordered, and the delivery status. We would not want to do our job without it. Cons Sometimes it does not show all parts that are in stock, or the pricing is off, or it will show us stuff is in stock, yet the company can no longer get it. Review Source R Reviewer Franchise Operator Used the software for: 3-5 years ### "Great product for a shop of any size." October 28, 2022 5.0 Pros This is a great software to use from a starting new shop all the way up to a company with multiple locations. Cons I think that the inventory could be easier to clean up, as well as seeing repairlink integrated. Review Source R Reviewer owner/operator Used the software for: Less than 1 year ### "Parts tech review." September 2, 2022 5.0 Overall experience has been good. Pros Being able to compare pricing between vendors. Also availability of parts. Cons I would like the first screen with quick parts look up to be my most frequently looked up parts. Review Source R Reviewer Owner Used the software for: Less than 1 year ### "Made my life easier" May 28, 2024 5.0 Partstech was very easy to set up. I had most of my vendors entered in under 30 minutes. There were a few vendors that did not automatically integrate so partstech handled that integration on the backend. Pros Having all of my parts vendors in one place is amazing. Now with one search I can look at all of the relevant suppliers and have real time data on the best purchase choice. Cons Due to each vendor calling parts a different name, there is a slight learning curve to figure out how to find less common parts. Review Source KG Ken G. President Used the software for: 1-3 years ### "Use it - it's easy" March 4, 2024 5.0 Great! Use it use it use it!!!!!!!!!!!!!!!!!!! Pros Ease of use - speed of estimates and parts sourcing Cons There are zero issues using this as integrated into our system Review Source R Reviewer Service Advisor Used the software for: 3-5 years ### "Great Service!" September 17, 2022 5.0 Good Pros The program is very user friendly and has good notes as to when certain parts are needed for certain options for vehicle. Cons Not all items that vendors have in stock at their store shows up on the order screen. Review Source R Reviewer Owner Used the software for: 1-3 years ### "Love PartsTech " April 29, 2022 4.0 Speed of finding parts and tires, also being able to compare products Pros All local stores at a click along with where to call to find them. Cons Not a way for you to list your inventory or search your in stock parts. Review Source R Reviewer SERVICE ADVISOR Used the software for: 3-5 years ### "It is only ok" October 19, 2022 3.0 Pros Easy to navigate to shop cost comparison saving money and time Cons Does not always show complete vendor inventory and does not always show pictures of parts (mostly O'Reillys) Review Source R Reviewer Owner Used the software for: 1-3 years ### "Shop-Ware Integration" June 7, 2022 5.0 Saves time. Pros Integrates nicely with our SMS. Works nicely as a stand-alone product as well. Cons Integration with World-Pac would be nice. Overnight shipping expense management would be a nice feature. Multiple vendors with shipping from various warehouses leave us with a lot of manual orders. Getting local dealer catalogs into the system would also be a great help. Review Source Jonathan H. Owner Used the software for: 3-5 years ### "Great product" March 4, 2024 5.0 Pros That it makes it easy to shop parts and compare prices between vendors Cons None that I know of except that they only give you a small number of vendors Review Source R Reviewer Service Manager Used the software for: Less than 1 year ### "PartsTech Review " October 27, 2022 5.0 we have had a great experience. LOVE it Pros Really helps when looking for parts and telling when the y will come in. Cons We have had stuff accidentally ordered and some places integrations are not accurate for stock Review Source R Reviewer Owner Used the software for: Less than 1 year ### "Parts Tech makes life easy " January 4, 2023 4.0 Pros What I like the most is the ability to look up one part and see prices from all of my top vendors. I also love that the part numbers and prices transfer to the invoice seamlessly Cons One con is that my O Reilly account still has not been verified yet, apparently there are some issues on the back end with O Reilly corporate. The customer service from Parts Tech is top level, \[SENSITIVE CONTENT\] is my service rep and he is great. Review Source R Reviewer Service Manager Used the software for: 3-5 years ### "Titan Motors service department " April 15, 2022 5.0 Pros Everything is very user friendly, I enjoy being able to build large orders over and the ease of parts tracking. Cons AutoZone doesn't seem to auto populate the correct quantity needed per vehicle like all the other venders, such as if a car need 4 spark plugs or two rotors. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.