# PartsTech Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is PartsTech the right Auto Repair solution for you? Explore 121 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/231766/PartsTech/reviews --- PartsTech 4.6 (121) [View alternatives](https://www.capterra.com/p/231766/PartsTech/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Reviews of PartsTech Ease of use 4.7 Customer Service 4.6 ## Pros and Cons in Reviews Justin S Operations ManagerAutomotive, 51 - 200 employeesUsed the software for: More than 2 years. “Being able to compare pricing and availability from multiple vendors in one place saves time and keeps the estimating process efficient.“ March 20, 2026 Justin S Operations ManagerAutomotive, 51 - 200 employeesUsed the software for: More than 2 years. “It may show a part as available for delivery, but the inventory isn’t always at the closest warehouse, which can lead to confusion about actual delivery times and delays when ordering.“ March 20, 2026 GP Geoffrey P OwnerAutomotive, Self-employedUsed the software for: Less than 6 months. “PartsTech makes it so easy to order parts directly from my shop management software.“ May 8, 2026 RE Robert E ManagerAutomotive, 11 - 50 employeesUsed the software for: 1-2 years. “Some times the part number descriptions don’t always come across.“ June 15, 2026 GP Geoffrey P OwnerAutomotive, Self-employedUsed the software for: Less than 6 months. “The integration was super easy.“ May 8, 2026 JJ Justin J OwnerAutomotive, 2 - 10 employeesUsed the software for: 1-2 years. “Could be just the RO writing system I was using as it had a ton of flaws.“ May 23, 2025 JJ Justin J OwnerAutomotive, 2 - 10 employeesUsed the software for: 1-2 years. “Estimates are so much faster using PartsTech and always get the best price for my customers.“ May 23, 2025 JM Jackie M HR and Finance ManagerAutomotive, 11 - 50 employeesUsed the software for: More than 2 years. “Occasionally, there have been some issues with our parts orders not getting to the supplier or our order going to the wrong supplier at a higher price, which can be frustrating and disorganized.“ July 3, 2024 ## Showing most helpful reviews Showing 1-25 of 121 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Justin S. Operations Manager Automotive Used the software for: 2+ years ### "Integrates with Tekmetric" March 20, 2026 4.0 My overall experience with PartsTech has been positive. I use it daily alongside Tekmetric in our shop workflow, and the integration makes it easy to quote and order parts quickly. Being able to compare pricing and availability from multiple vendors in one place saves time and keeps the estimating process efficient. Pros What I liked most about PartsTech is the ability to quickly shop multiple vendors in one place. It makes price comparison fast and easy, helps find the best availability, and saves a lot of time during the estimating and parts-ordering process. Cons What I liked least about PartsTech is that the location availability can be misleading. It may show a part as available for delivery, but the inventory isn’t always at the closest warehouse, which can lead to confusion about actual delivery times and delays when ordering. Review Source RE Robert E. Manager Automotive Used the software for: 1-2 years ### "Essentially the best" June 15, 2026 5.0 Amazing and I use it every day and it is essential for any business to utilize is awesome software and it will help your bottom line. Pros Software integration is very simple and extremely easy to use. I love how I can see all different vendors on one page Cons Some times the part number descriptions don’t always come across. I’m not sure is that’s a PT issue or a part manufacturer issue. One thing, there is no buyers guide if you enter a part # Switched from [Nexpart Distribution Management](https://www.capterra.com/p/77054/Nexpart-Distribution-Management/) Partstech is much more useful friendly and you can see everything on one page without scrolling so much Review Source HM Haley M. Owner Automotive Used the software for: 6-12 months ### "It was decent" June 14, 2025 3.0 Pros How good their customer service was in the beginning of our business relationship with them. They called making sure our needs were met. Cons How difficult it got to be trying to use the services through AutoLeap and the limited access available therein. Review Source JJ Justin J. Owner Automotive Used the software for: 1-2 years ### "Easy to use price comparison ordering " May 23, 2025 5.0 Best addition I have made to my repair shop. Estimates are so much faster using PartsTech and always get the best price for my customers. Pros Ease of comparing parts between parts stores. Diagrams for a lot of suspension/steering systems help when different manufacturers call parts different names. Cons Some parts listed can be incorrect. Parts cart cannot be ordered after a certain amount of time which can be a little frustrating if the order is large. I have only used it with one RO writing system and the description of the part would sometime be vague and too in common with other parts making hard to put onto the correct repair line. Could be just the RO writing system I was using as it had a ton of flaws. Alternatives considered [Nexpart Distribution Management](https://www.capterra.com/p/77054/Nexpart-Distribution-Management/) Reason for choosing PartsTech Features seemed better along with ease of use Review Source bB bill B. OWNER Automotive Used the software for: 1-2 years ### "parts" May 31, 2022 4.0 ok Pros able to see multiple vendors, and pricing Cons hard to know what the parts are named so it takes some effort to locate the parts Switched from [NAPA TRACS](https://www.capterra.com/p/61551/NAPA-TRACS/) more options to price parts and see who has them Review Source AG Anthony G. Wholesale parts sales mgr Automotive Used the software for: 2+ years ### "Patete’s review" June 20, 2026 5.0 It has been a great addition for repair. Endor’s to simplify their vendors under each category such as tires, aftermarket, salvage etc Pros The ability to utilize multiple like vendors in one tab for ordering aftermarket parts, Less key strokes more labor time Cons The inability for some of the vendors to accept customers in a more timely fashion, despite following correct signup features Review Source Sean C. Owner Automotive Used the software for: 1-2 years ### "Great for parts quoting and ordering " January 1, 2026 5.0 Pros Partstech integrates all of my vendors in one place and makes it easy to search. Hands down one of the best quoting tools for parts. Cons Don’t really have a complaint, it’s a great software. Haven’t had any issues yet with the program or process Review Source GP Geoffrey P. Owner Automotive Used the software for: Less than 6 months ### "A must have for your shop." May 8, 2026 5.0 Great experience overall. The integration was easy. It almost feels like PartsTech is just part of my shop management software. Pros I love PartsTech! PartsTech makes it so easy to order parts directly from my shop management software. The integration was super easy. The support is phenomenal. The software is easy to use. I can order parts for a specific job or manage my shop inventory. I just add what I need to my cart and pay for it all right through PartsTech. This integration saves me a lot of time making it a great value. Cons Not sure if its my shop manager or PartsTech but some times the vehicle info doesn't go through and I need to reenter the information. Not a serious issue though as I can enter plate or vin, or choose make and model so its an easy fix. Review Source BK Brandy K. Owner Automotive Used the software for: 6-12 months ### "All your parts shop in one stop" February 18, 2025 5.0 My overall experience with PartsTech has been a good experience so far. Pros That is has all suppliers in one stop that way I do not have to jump from one part store to another. Cons As of the time of this review, there is nothing that I have found that I do not like about PartsTech Review Source Keith O. Owner Automotive Used the software for: Less than 6 months ### "Great product bad support " July 24, 2025 5.0 Easy to use and alot is very smooth transitioning from step to step. A few bugs but still good. Customer Service is horrible. Pros Value for the money, payment processing, inventory management, and process automation wete all great. Cons Customer service needs a huge overhaul. Not knowledgeable about the product. Still a few bugs and issues. Review Source TB Tarryn B. Operations Manager Automotive Used the software for: 2+ years ### "PartsTech Happy" October 24, 2022 5.0 Great. Pros It is really benificial to shop multiple venders at the same time. Cons You cannot change the warehouse when submitting orders through Tekmetric, when you place the order through Tekmetric that you have quoted. Some FMP warehouses are quicker than others, and partstech chooses a default for you. Review Source DS Denise S. Service Manager Automotive Used the software for: 2+ years ### "PartsTech Review" June 17, 2022 5.0 I have had an enjoyable experience with PartsTech. Pros I like the easy and how effortless it is to use. Cons I am not aware of anything that I dislike about the software. Alternatives considered [Nexpart Distribution Management](https://www.capterra.com/p/77054/Nexpart-Distribution-Management/) Reason for choosing PartsTech It was easier to transfer and look up parts. Switched from [Manager SE](https://www.capterra.com/p/145351/Manager-SE/) I switched to an internet based POS system. Review Source LW Larry W. Executive Director Education Management Used the software for: 1-2 years ### "Partstech is Awesome" November 1, 2022 5.0 Partstech is great. Most part vendors individual sites for ordering are not easy to use. Partstech puts them all on one screen and makes estimating and ordering so much easier. Pros Partstech is great. Most part vendors individual sites for ordering are not easy to use. Partstech puts them all on one screen and makes estimating and ordering so much easier. It saves us so much time not sure who we were running our business before PartsTech. Cons Sometimes the direct order feature doesn't work. Not sure if it's our shop software or not. Also the parts vendors go down from time to time. Review Source RK Russ K. Owner Automotive Used the software for: 2+ years ### "Seamless Integration" October 27, 2022 5.0 Have spoken with them several times and they have been helpful. It's easy to forget that they are a separate entity and it's not just part of the POS. Pros Seamless integration into our point of sale software. There are more vendors than we need but this integrates parts ordering seamlessly into our workflow. Previous providers did not have the same ease of integrating and required working with the IT departments at the various providers. It's easy to think it's just part of the point of sale system. Cons Would like to see it integrate with MARS pricing model from GM. Review Source GB Gene B. owner/operator Automotive Used the software for: 6-12 months ### "Parts tech review." August 25, 2022 5.0 Overall experience has been good. Pros Being able to compare pricing between vendors. Also availability of parts. Cons I would like the first screen with quick parts look up to be my most frequently looked up parts. Review Source JM Josiah M. Owner Automotive Used the software for: 6-12 months ### "Made my life easier" March 2, 2024 5.0 Partstech was very easy to set up. I had most of my vendors entered in under 30 minutes. There were a few vendors that did not automatically integrate so partstech handled that integration on the backend. Pros Having all of my parts vendors in one place is amazing. Now with one search I can look at all of the relevant suppliers and have real time data on the best purchase choice. Cons Due to each vendor calling parts a different name, there is a slight learning curve to figure out how to find less common parts. Review Source KG Kenneth G. President Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Use it - it's easy" March 2, 2024 5.0 Great! Use it use it use it!!!!!!!!!!!!!!!!!!! Pros Ease of use - speed of estimates and parts sourcing Cons There are zero issues using this as integrated into our system Review Source JJ James J. Service Advisor Automotive Used the software for: 2+ years ### "Great Service!" May 25, 2022 5.0 Good Pros The program is very user friendly and has good notes as to when certain parts are needed for certain options for vehicle. Cons Not all items that vendors have in stock at their store shows up on the order screen. Review Source DH Damon H. Owner Automotive Used the software for: 1-2 years ### "Love PartsTech " April 25, 2022 4.0 Speed of finding parts and tires, also being able to compare products Pros All local stores at a click along with where to call to find them. Cons Not a way for you to list your inventory or search your in stock parts. Switched from [Nexpart Distribution Management](https://www.capterra.com/p/77054/Nexpart-Distribution-Management/) Multiple stores at one time. Review Source WM William M. SERVICE ADVISOR Automotive Used the software for: 2+ years ### "It is only ok" October 18, 2022 3.0 Pros Easy to navigate to shop cost comparison saving money and time Cons Does not always show complete vendor inventory and does not always show pictures of parts (mostly O'Reillys) Review Source JS Joseph S. Owner Automotive Used the software for: 1-2 years ### "Shop-Ware Integration" June 4, 2022 5.0 Saves time. Pros Integrates nicely with our SMS. Works nicely as a stand-alone product as well. Cons Integration with World-Pac would be nice. Overnight shipping expense management would be a nice feature. Multiple vendors with shipping from various warehouses leave us with a lot of manual orders. Getting local dealer catalogs into the system would also be a great help. Reason for choosing PartsTech Shop-Ware integrated Review Source JH Jonathan H. Owner Automotive Used the software for: 2+ years ### "Great product" March 2, 2024 5.0 Pros That it makes it easy to shop parts and compare prices between vendors Cons None that I know of except that they only give you a small number of vendors Review Source TH Tyler H. Service Manager Automotive Used the software for: 6-12 months ### "PartsTech Review " October 24, 2022 5.0 we have had a great experience. LOVE it Pros Really helps when looking for parts and telling when the y will come in. Cons We have had stuff accidentally ordered and some places integrations are not accurate for stock Review Source RC Ryan C. Owner Automotive Used the software for: Less than 6 months ### "Parts Tech makes life easy " December 22, 2022 4.0 Pros What I like the most is the ability to look up one part and see prices from all of my top vendors. I also love that the part numbers and prices transfer to the invoice seamlessly Cons One con is that my O Reilly account still has not been verified yet, apparently there are some issues on the back end with O Reilly corporate. The customer service from Parts Tech is top level, \[SENSITIVE CONTENT\] is my service rep and he is great. Review Source CM Colt M. Service Manager Automotive Used the software for: 2+ years ### "Titan Motors service department " April 12, 2022 5.0 Pros Everything is very user friendly, I enjoy being able to build large orders over and the ease of parts tracking. Cons AutoZone doesn't seem to auto populate the correct quantity needed per vehicle like all the other venders, such as if a car need 4 spark plugs or two rotors. 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