--- title: "PartsTech Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about PartsTech Software - reviews, pricing plans, popular comparisons to other Auto Repair products and more." source_url: "https://www.capterra.com/p/231766/PartsTech/" page_type: "product" language: "en" --- # PartsTech Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) PartsTech ## What is PartsTech? PartsTech is a free total parts procurement platform for automotive repair shops that enables you to find the right aftermarket parts, OE parts, and tires — fast. With PartsTech, one search shows live inventory and wholesale pricing from all your suppliers in one lookup. Easily add the parts and tires you need from multiple suppliers to a single cart and click once to order them all. The PartsTech catalog consists of more than 15 million parts and tires from more than 5,000 brands. With PartsTech, you have 30,000 supplier locations and 50+ tire suppliers at your fingertips in one place. Connect to an unlimited number of your preferred parts suppliers for free. PartsTech can be used as a standalone web-based platform or can be integrated with your existing shop management system. We’ve partnered with 35+ shop management systems in the automotive industry to create seamless software integration experiences. ## What is PartsTech used for? [Auto Repair](https://www.capterra.com/auto-repair-software/)[Order Management](https://www.capterra.com/order-management-software/) Top alternative Featured Overall rating Based on 121 user reviews Reviews sentiment Positive 91% Neutral 7% Negative 2% Starting price $50 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for PartsTech?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.partstech.com&name=PartsTech) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### PartsTech 4.6 (121) VS. [4.8 (744)](https://www.capterra.com/p/216500/Autoleap/reviews/) Starting Price $50 Other, Per Month Starting Price $179 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (121) Ease Of Use 4.7 (660) Value For Money 4.7 (105) Value For Money 4.7 (622) Customer Service 4.6 (105) Customer Service 4.9 (590) ## PartsTech alternatives [4.2 (263)](https://www.capterra.com/p/61551/NAPA-TRACS/reviews/) Starting price $109.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 81% of reviewers rated it above 4 stars [4.8 (163)](https://www.capterra.com/p/153469/Shop-Ware/reviews/) Starting price $249.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.4 (89)](https://www.capterra.com/p/121909/Shop-Boss-Pro/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [ARI](https://www.capterra.com/p/201737/ARI/) [4.6 (660)](https://www.capterra.com/p/201737/ARI/reviews/) Starting price $39.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/231766/PartsTech/alternatives/) ## FAQs about PartsTech Overview ### Which roles and teams benefit most from PartsTech? PartsTech is most used by shop owners, general managers, and service managers who need faster parts sourcing, price comparisons, and purchasing oversight. Service advisors use it to build accurate estimates and support customer communication, while operations and office managers streamline ordering workflows, vendor coordination, and day-to-day repair shop efficiency. Answer based on 121 reviews Overview ### What company size and industries is PartsTech built for? PartsTech serves small automotive businesses first, with 95% of reviewers from small businesses and 97% from Automotive. It is built for automotive repair shops, dealerships, tire shops, the aftermarket, B2B, e-commerce, and auto parts businesses, with limited use outside Automotive. The most common use case is auto repair. Answer based on 121 reviews Talk to an expert ### More questions? Ask our experts Features and Usability ### What are the key features of PartsTech? PartsTech includes core order management and quotes/estimates tools, plus differentiating vendor management with multi-vendor price and availability comparison. Reviewers also highlight third-party integrations with POS and shop management systems, VIN lookup, order tracking, and real-time data that supports faster parts sourcing, ordering, and repair-order updates. Answer based on 42 reviews Pricing ### How much does it cost and what fees or limitations are included? PartsTech offers a free plan, plus paid plans at $50/month for Plus and 95/month for Complete. The free version includes unlimited users, parts lookup, ordering, and supplier access. Reviewers say it saves time by comparing vendor pricing and availability, though some note delivery availability can be misleading. Answer based on 11 reviews Integrations ### Which third-party tools and platforms does PartsTech integrate with? PartsTech integrates with AutoLeap, Tekmetric, NAPA TRACS, Shopware, and Shop-Ware, which reviewers most often mention for quoting, estimating, and parts ordering. It also connects to more than 20 shop management platforms, including AutoFluent, GEM-CAR, Manager SE, Omnique, and Shopmonkey. Answer based on 47 reviews Getting Started and Support ### What training and onboarding options does PartsTech offer? PartsTech provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide visual walkthroughs for self-paced review of features and setup steps. Answer based on 1 reviews Getting Started and Support ### What customer support options does PartsTech offer, and how do users rate the experience? PartsTech offers email/help desk, FAQ/forum, a knowledge base, and phone support. Users often describe support as responsive, proactive, and friendly, especially early in the relationship. Some report knowledgeable service reps, while others mention product knowledge gaps, unresolved account verification issues, and occasional bugs affecting the support experience. Answer based on 10 reviews Features and Usability ### How well does PartsTech manage multiple parts vendors? PartsTech centralizes vendor shopping so repair shops can compare pricing, availability, and part options in one screen. Service advisors and estimators value faster quoting and ordering, but some teams still report missing catalog listings, inconsistent inventory visibility, limited brand prioritization, and occasional reliance on calling vendors directly. Answer based on 42 reviews Features and Usability ### Is PartsTech easy to use for parts ordering? PartsTech keeps daily parts lookup and ordering simple for most auto repair shops and service writers. Teams often learn it quickly, move between search and checkout with little friction, and train staff easily, though some users mention login or integration issues, slower performance at times, and searches that require exact part terminology. Answer based on 26 reviews ## Who uses PartsTech? Based on Capterra reviews from the past 5 years Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 2,433 Auto Repair reviews Capterra data shows that buyers of auto repair software rank the following features as their top priorities: - **Billing & Invoicing** (**56%** of reviewers rated this feature as critical) - **Quotes/Estimates** (**53%**) - **Work Order Management** (**48%**) PartsTech supports all three features that reviewers rate most important: **Billing & Invoicing**, **Quotes/Estimates**, and **Work Order Management**. Combined, these capabilities help shops create accurate estimates, manage repair jobs from start to finish, and handle customer billing more efficiently, allowing teams to keep service work organized and move from quote to payment with fewer delays. Quotes/Estimates 4.6 (72) 62.50% of 72 reviewers that rated this feature as important or highly important With this capability, you can easily generate accurate estimates and compare prices from multiple vendors in real time. Users think it speeds up quoting, is user-friendly, and integrates with systems like TekMetric and AutoLeap, though some mention occasional slow load times. Work Order Management 4.5 (61) 59.02% of 61 reviewers that rated this feature as important or highly important Creating, assign, and track jobs and/or tasks for work orders VIN Lookup 4.8 (67) 73.13% of 67 reviewers that rated this feature as important or highly important PartsTech offers a quick and accurate VIN lookup, helping you identify the right parts for each vehicle and reducing errors. Reviewers appreciate its reliability, time savings, and seamless integration with TekMetric, though a few mention rare transfer issues between systems. Third-Party Integrations 4.3 (59) 57.63% of 59 reviewers that rated this feature as important or highly important It gives you access to multiple vendors and integrates with platforms like TekMetric and ABC DealPack. Reviewers appreciate seeing pricing and availability in one place, but some say connections occasionally drop or depend on third-party catalog updates. Order Management 4.7 (51) 56.86% of 51 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Point of Sale (POS) 4.3 (49) 46.94% of 49 reviewers that rated this feature as important or highly important Accept and process customer payments for products or services using hardware and software PartsTech 20 features ### All Features - API: Application programming interface that allows for integration with other systems/databases - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Data Import/Export: Import and export data to and from software applications - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Estimating: Estimate expected cost based on various factors before a project begins - Inventory Management: Track and manage inventory levels to maintain proper supply - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Location: Manage and support multiple locations - Order Fulfillment: Manage the process of receiving, preparing, and delivering orders for goods/products - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Tracking: Track orders throughout the fulfillment process - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Purchase Order Management: Create, send, and track purchase orders and their statuses - Quotes/Estimates: With this capability, you can easily generate accurate estimates and compare prices from multiple vendors in real time. Users think it speeds up quoting, is user-friendly, and integrates with systems like TekMetric and AutoLeap, though some mention occasional slow load times. - Real-Time Data: Receive data and information in real time - Third-Party Integrations: It gives you access to multiple vendors and integrates with platforms like TekMetric and ABC DealPack. Reviewers appreciate seeing pricing and availability in one place, but some say connections occasionally drop or depend on third-party catalog updates. - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - VIN Lookup: PartsTech offers a quick and accurate VIN lookup, helping you identify the right parts for each vehicle and reducing errors. Reviewers appreciate its reliability, time savings, and seamless integration with TekMetric, though a few mention rare transfer issues between systems. - Warehouse Management: Manage and track operations and inventory within warehouses - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. Features 4.5 (121) 4.5 Based on 121 reviews ## Pricing Value for money 4.7 (105) Free Version [View pricing plan details](https://www.capterra.com/p/231766/PartsTech/pricing/) PartsTech Free $0.00 It includes: - Unlimited Users - Access to Unlimited Parts Suppliers - Unlimited Parts Lookup & Ordering - Live Wholesale Pricing & Inventory - License Plate & VIN Lookups - Access to Full Vehicle Diagrams - Integration with 35+ Management Systems PartsTech Plus $50.00 Flat Rate,Per Month It includes: - Access to 50+ Tire Suppliers - Tire Comparison & Mobile Quoting - Popular Jobs - Retail Pricing Configuration - Basic Analytics with Spend Reports PartsTech Complete $95.00 Flat Rate,Per Month It includes: - User Permissions & Team Access - Preferred Brands - Advanced Analytics & Insights - Priority Support Value for money 4.7 (105) 4.7 Based on 105 reviews ## Integrations [ AutoLeap](https://www.capterra.com/p/216500/Autoleap/)[ Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)[ NAPA TRACS](https://www.capterra.com/p/61551/NAPA-TRACS/)[ Shop-Ware](https://www.capterra.com/p/153469/Shop-Ware/)[ abcoa Deal Pack](https://www.capterra.com/p/96249/abcoa-Deal-Pack/)[ AutoFluent](https://www.capterra.com/p/77240/AutoFluent/)[ Tekmetric](https://www.capterra.com/p/190952/Tekmetric/)[ Shop Boss](https://www.capterra.com/p/121909/Shop-Boss-Pro/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (105) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (105) 4.6 Based on 105 reviews ## User reviews Overall rating 4.6 Based on 121 reviews Filter by rating 5(86) 4(24) 3(8) 2(0) 1(3) Mentioned topic Sorted by most recent AG Anthony G. Wholesale parts sales mgr Automotive ### "Patete’s review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 June 20, 2026 It has been a great addition for repair. Endor’s to simplify their vendors under each category such as tires, aftermarket, salvage etc Pros The ability to utilize multiple like vendors in one tab for ordering aftermarket parts, Less key strokes more labor time Cons The inability for some of the vendors to accept customers in a more timely fashion, despite following correct signup features Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Robert E. Manager Automotive ### "Essentially the best" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 15, 2026 Amazing and I use it every day and it is essential for any business to utilize is awesome software and it will help your bottom line. Pros Software integration is very simple and extremely easy to use. I love how I can see all different vendors on one page Cons Some times the part number descriptions don’t always come across. I’m not sure is that’s a PT issue or a part manufacturer issue. One thing, there is no buyers guide if you enter a part # Switched from [Nexpart Distribution Management](https://www.capterra.com/p/77054/Nexpart-Distribution-Management/) Partstech is much more useful friendly and you can see everything on one page without scrolling so much Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GP Geoffrey P. Owner Automotive ### "A must have for your shop." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 8, 2026 Great experience overall. The integration was easy. It almost feels like PartsTech is just part of my shop management software. Pros I love PartsTech! PartsTech makes it so easy to order parts directly from my shop management software. The integration was super easy. The support is phenomenal. The software is easy to use. I can order parts for a specific job or manage my shop inventory. I just add what I need to my cart and pay for it all right through PartsTech. This integration saves me a lot of time making it a great value. Cons Not sure if its my shop manager or PartsTech but some times the vehicle info doesn't go through and I need to reenter the information. Not a serious issue though as I can enter plate or vin, or choose make and model so its an easy fix. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Justin S. Operations Manager Automotive ### "Integrates with Tekmetric" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 March 20, 2026 My overall experience with PartsTech has been positive. I use it daily alongside Tekmetric in our shop workflow, and the integration makes it easy to quote and order parts quickly. Being able to compare pricing and availability from multiple vendors in one place saves time and keeps the estimating process efficient. Pros What I liked most about PartsTech is the ability to quickly shop multiple vendors in one place. It makes price comparison fast and easy, helps find the best availability, and saves a lot of time during the estimating and parts-ordering process. Cons What I liked least about PartsTech is that the location availability can be misleading. It may show a part as available for delivery, but the inventory isn’t always at the closest warehouse, which can lead to confusion about actual delivery times and delays when ordering. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Sean C. Owner Automotive ### "Great for parts quoting and ordering " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 1, 2026 Pros Partstech integrates all of my vendors in one place and makes it easy to search. Hands down one of the best quoting tools for parts. Cons Don’t really have a complaint, it’s a great software. Haven’t had any issues yet with the program or process Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Keith O. Owner Automotive ### "Great product bad support " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 1.0 1.0 Likelihood to Recommend 9/10 July 24, 2025 Easy to use and alot is very smooth transitioning from step to step. A few bugs but still good. Customer Service is horrible. Pros Value for the money, payment processing, inventory management, and process automation wete all great. Cons Customer service needs a huge overhaul. Not knowledgeable about the product. Still a few bugs and issues. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HM Haley M. Owner Automotive ### "It was decent" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 0/10 June 14, 2025 Pros How good their customer service was in the beginning of our business relationship with them. They called making sure our needs were met. Cons How difficult it got to be trying to use the services through AutoLeap and the limited access available therein. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JJ Justin J. Owner Automotive ### "Easy to use price comparison ordering " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 23, 2025 Best addition I have made to my repair shop. Estimates are so much faster using PartsTech and always get the best price for my customers. Pros Ease of comparing parts between parts stores. Diagrams for a lot of suspension/steering systems help when different manufacturers call parts different names. Cons Some parts listed can be incorrect. Parts cart cannot be ordered after a certain amount of time which can be a little frustrating if the order is large. I have only used it with one RO writing system and the description of the part would sometime be vague and too in common with other parts making hard to put onto the correct repair line. Could be just the RO writing system I was using as it had a ton of flaws. Alternatives considered [Nexpart Distribution Management](https://www.capterra.com/p/77054/Nexpart-Distribution-Management/) Reasons for choosing PartsTech Features seemed better along with ease of use Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JO Joell O. Member Automotive ### "Great service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 9, 2025 WONDERFUL experience to date! I love looking in one place Pros Viewing availability and pricing in one place quickly Cons I am unaware of a con at this time. None. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BJ Brantan J. CEO Automotive ### "Great product saves time and money " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 21, 2025 Parts tech has made building repair orders seamless and quick Pros Parts tech makes it easy to build estimates and order parts Cons Sometimes the photos are misleading as they are for the product above or below you must read the description Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/231766/PartsTech/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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