# Page 2 | PartsTech Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is PartsTech the right Auto Repair solution for you? Explore 118 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/231766/PartsTech/reviews --- PartsTech 4.6 (118) [View alternatives](https://www.capterra.com/p/231766/PartsTech/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of PartsTech ## Showing most helpful reviews Showing 26-50 of 118 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AS Alyssa S. Office Manager Automotive Used the software for: Less than 6 months ### "Partstechs team is amazing" March 5, 2025 4.0 It has been positive and the team has been very helpful Pros How it is integrated with auto leaps software Cons It does not seem to allow the car that I am working on to carry over to the parts ordering. Review Source JO Joell O. Member Automotive Used the software for: 6-12 months ### "Great service" April 9, 2025 5.0 WONDERFUL experience to date! I love looking in one place Pros Viewing availability and pricing in one place quickly Cons I am unaware of a con at this time. None. Review Source AJ Abby J. Manager Automotive Used the software for: 1-2 years ### "Parts Tech 10/10" November 24, 2024 5.0 I’ve had a great experience, no complaints Pros Awesome! Loved how it was pretty much a virtual assistant Cons Didn’t really come across anything I didn’t like Review Source AM Alfred M. IT Staffing and Recruiting Used the software for: 6-12 months ### "Streamlined Ordering and Enhanced Efficiency with PartsTech" October 25, 2024 4.0 Efficient and user-friendly, PartsTech streamlined ordering and improved shop productivity. Pros The seamless parts ordering process and integration with suppliers Cons Limited customization options for user interface Review Source JM Jackie M. HR and Finance Manager Automotive Used the software for: 2+ years ### "Great product, extremely helpful" July 3, 2024 5.0 Overall, we would definitely recommend PartsTech to any shop that's looking for a solution for parts ordering and management. It has saved us a lot of time and effort while making our parts ordering and pricing more effective at the same time. There are some bugs/issues that they could be more effective at resolving; however, considering what PartsTech costs us, we would still give them a 5-star overall. Pros PartsTech is extremely cost effective. There are more expensive tiers if you need to add onto the features; however, the base level of PartsTech is currently free (there may be stipulations depending on what software you use, but we have AutoLeap). It is extremely helpful to be able to price shop. It has been a game changer in locating quality parts for a fair price and allows us to provide better service and quality to our customers without sacrificing efficiency. Cons PartsTech can be a little buggy at times. Adding a new supplier can take anywhere from a couple hours to a month, depending on how buggy it's being at the time, and sometimes the response from customer service is "contact the supplier" when the response from the supplier is "contact PartsTech's customer service." Occasionally, there have been some issues with our parts orders not getting to the supplier or our order going to the wrong supplier at a higher price, which can be frustrating and disorganized. Ultimately, we've always been able to get a solution eventually, and if that's our only complaint, we're definitely happy with it. Review Source JM Josiah M. Owner Automotive Used the software for: 6-12 months ### "Made my life easier" March 2, 2024 5.0 Partstech was very easy to set up. I had most of my vendors entered in under 30 minutes. There were a few vendors that did not automatically integrate so partstech handled that integration on the backend. Pros Having all of my parts vendors in one place is amazing. Now with one search I can look at all of the relevant suppliers and have real time data on the best purchase choice. Cons Due to each vendor calling parts a different name, there is a slight learning curve to figure out how to find less common parts. Review Source AB Andrew B. General Manager Automotive Used the software for: 2+ years ### "Easy to Use, Nice Features" October 19, 2022 5.0 PartsTech makes the service writing job much easier finding parts, shopping parts quickly and providing estimates quickly by showing all the vendors pricing and availability. Pros The catalog and ability to see several vendors makes it very easy to use, shop pricing, and add and subtract items to the cart and either submit or purchase the order. A few clicks gets the order submitted to vendor and it makes my job writing tickets much easier. Adding new vendors is very easy as long as they also using parts tech. Cons Sometimes I have to call the vendor to find the part needed, they can find the ones that are not fully listed in parts tech. Review Source TM TERRY M. OWNER Automotive Used the software for: Less than 6 months ### "ORDERING PARTS ARE BREEZE" March 2, 2024 5.0 THE LEARNING CURVE HAS BEEN EASY AND MAKE QUOTING PARTS ALOT EASIER Pros JUST THE EASE OF ORDERING PARTS BEING ABLE TO ORDER PARTS FROM MULTIPLE VENDERS Cons NOTHING SO FAR , IT HAS BEEN EASY TO LEARN Review Source MR Megan R. Business Development Automotive Used the software for: 2+ years ### "Can see multiple vendors at once, but reliability is not the best" July 17, 2023 4.0 Overall, it is better than other programs I've used or still have access to use, but I would like the reliability to improve. Pros The ability to cross reference parts from multiple vendors is critical to check pricing and availabilty. Cons The frequent connection interruptions from varying suppliers is frustrating, as it seems to be a weekly occurrence and the outage can last up to a couple of days at a time. Switched from [Epicor for Automotive](https://www.capterra.com/p/220900/Epicor-Eagle-for-Automotive/) Corporate office switched POS Review Source PM Patrick M. As. Manager Automotive Used the software for: 2+ years ### "From an SA perspective" August 4, 2022 1.0 When we first got going with PartsTech it was great. Now update after update it gets worse and worse. IDK if its our sources just don't utilize it effectively or if PartsTech is just circling the drain. Pros Its a great tool to be able to see multiple sources to compare price and availability. Cons That I can't find all my parts across all my jobs then organize them back into the RO as needed. AND that now Parts Tech is pretty much a vessel to open SpeedDial and Rowerdink up in their own stand alone windows to place orders. This makes PartsTech damn near useless. Review Source Response from PartsTech August 18, 2022 We are sorry to hear that this is happening to you, Patrick. I would love to set up a call to further discuss this issue when you have time. MB Matt B. IT Automotive Used the software for: 2+ years ### "Best All-in-one parts ordering system" August 16, 2022 5.0 10/10 program we have over 30 techs and 8 service writers using it daily. Pros Ability to add up to five of your top vendors for free (all of your vendors with paid, which we use). It allows one GUI for each vendor instead of having to learn the quirks of each website/software and it's all in one window on your browser. Cons Honestly, I cannot really think of a single negative on this software for what it offers. The only thing it does not offer (and does not claim/promise to) is OEM parts. Review Source KS Kerry S. General Manager Automotive Used the software for: 2+ years ### "Fantastic Addition to our Shop!" October 24, 2022 5.0 Pros Partstech is extremely user friendly and truly caters to our shops needs and wants. Cons The software can be glitchy with integrations being slow intermittently. Often the suppliers are at fault to my understanding. Reason for choosing PartsTech Our company switched to this setup, fortunately, they did a lot of research and developed this to be seamless. Review Source kL kyle L. Owner Automotive Used the software for: 6-12 months ### "Parts tech ease of use is incredible!" March 2, 2024 5.0 Pros I love that it pairs with our autoleap to easily keep track of all of our orders. Cons We can not figure our to order some fluids on parts tech. Review Source RB Richard B. Owner Automotive Used the software for: 2+ years ### "An excellent platform for locating auto parts and tires from multiple sources." August 22, 2022 5.0 Overall, it's a very good platform. Parts info is sometimes incomplete or confusing, but that's probably up to the supplying vendor, not PartsTech. Pros It's easy to find the parts we need and now that tire ordering has been added it's just that much better. Cons It occassionally fails to return relevant results or will return no results when in fact an integrated vendor has the parts sitting on their shelves. Review Source SL Stephaney L. SERVICE MANAGER Automotive Used the software for: 6-12 months ### "parts tech makes my day easier" April 12, 2022 5.0 overall, it makes my day go a lot smoother than it used to. All because it saves me TIME! Pros i love being able to search parts from all my vendors in one location. It also easily lets me add those parts to my estimate without having to type each one in! I can then go back and order my parts directly from the vendor without opening parts tech or making a phone call. it makes me able to handle far more than I would be able to with the average software Cons the only thing i do not like, is the way the descriptions of the parts i add to my work order change. Sometimes the description is completely wrong. And if you dont change it, it could seem like you are charging a customer for something you didnt do. Or that you did something without permission Review Source Response from PartsTech April 22, 2022 Thanks for the great review. We really appreciate the feedback. If you reach out to support@partstech.com, we would be happy to help resolve this issue. MR Matt R. Owner Automotive Used the software for: 2+ years ### "Love the program" March 2, 2024 5.0 Pros Easy and quick. Works well no complaints. I love the interchange data Cons I have no complaints. Program works quickly. Review Source TB Tom B. Owner Automotive Used the software for: 2+ years ### "Capture the parts" August 25, 2022 4.0 overall Partstechs is a good tool, but it could be a great tool with a few small tweaks Pros I like the ease of use, and the description of parts to research and order the correct part. Cons Not all the vendor parts show on partstech, I have in everyday situations looked first at partstech, then picked up the phone and called vendor to find they have the part or another brand not listed on partstech Switched from [Smartcat](https://www.capterra.com/p/155255/smartCAT/) Franchise decision not made @ local level Review Source TB Tarryn B. Operations Manager Automotive Used the software for: 2+ years ### "PartsTech Happy" October 24, 2022 5.0 Great. Pros It is really benificial to shop multiple venders at the same time. Cons You cannot change the warehouse when submitting orders through Tekmetric, when you place the order through Tekmetric that you have quoted. Some FMP warehouses are quicker than others, and partstech chooses a default for you. Review Source BB Brandon B. Corporate Parts Director Automotive Used the software for: 6-12 months ### "Great tool to save time and money!" March 16, 2022 5.0 Overall, it has saved out advisors so much time not having to call multiple vendors or using 6 different logins. We can see everything all at once and which warehouses items are located. We can submit an order to all vendors at once also. Pros The program integrates most vendors for time and cost savings. Extremely simple to use makes it even better. Cons I would like to see all information carried over from vendors own site. It seems some information or parts don't always pull over top give us all options. I would also as an admin see all use of my employees. Review Source DS Denise S. Service Manager Automotive Used the software for: 2+ years ### "PartsTech Review" June 17, 2022 5.0 I have had an enjoyable experience with PartsTech. Pros I like the easy and how effortless it is to use. Cons I am not aware of anything that I dislike about the software. Alternatives considered [Nexpart Distribution Management](https://www.capterra.com/p/77054/Nexpart-Distribution-Management/) Reason for choosing PartsTech It was easier to transfer and look up parts. Switched from [Manager SE](https://www.capterra.com/p/145351/Manager-SE/) I switched to an internet based POS system. Review Source TK Tim K. Owner/operator/technician Automotive Used the software for: 1-2 years ### "Great product, does have room for improvement, but tech support is great so it works well." May 26, 2022 4.0 overall pretty good. it does have room for improvement. Pros integrates with my shop management, shows all my parts suppliers in one spot. Cons search results are limited, and i've run into issues not being able to find correct parts or just not showed on search results but are shown when searching directly at vendor outlet (napa prolink or speeddial) i still have issues with correct inventory location, I can never trust that (unless it's in stock locally). and the last month or so, its has hang ups or freezes when adding parts to cart (specifically worldpac) or when checking out. Reason for choosing PartsTech that's just default option that came with Shop-ware Review Source LW Larry W. Executive Director Education Management Used the software for: 1-2 years ### "Partstech is Awesome" November 1, 2022 5.0 Partstech is great. Most part vendors individual sites for ordering are not easy to use. Partstech puts them all on one screen and makes estimating and ordering so much easier. Pros Partstech is great. Most part vendors individual sites for ordering are not easy to use. Partstech puts them all on one screen and makes estimating and ordering so much easier. It saves us so much time not sure who we were running our business before PartsTech. Cons Sometimes the direct order feature doesn't work. Not sure if it's our shop software or not. Also the parts vendors go down from time to time. Review Source AO Alex O. Store Manager Automotive Used the software for: 2+ years ### "Store Manager" October 19, 2022 5.0 Very good it is almost anyways working. Which is a big deal in getting estimates built and sent out for approvals Pros The ease of getting parts on tickets and seeing how has what. Cons Would like to be able to see where stuff is coming from and not say in network. Reason for choosing PartsTech When we got Tekmetric is when we started using Partstech Review Source RK Russ K. Owner Automotive Used the software for: 2+ years ### "Seamless Integration" October 27, 2022 5.0 Have spoken with them several times and they have been helpful. It's easy to forget that they are a separate entity and it's not just part of the POS. Pros Seamless integration into our point of sale software. There are more vendors than we need but this integrates parts ordering seamlessly into our workflow. Previous providers did not have the same ease of integrating and required working with the IT departments at the various providers. It's easy to think it's just part of the point of sale system. Cons Would like to see it integrate with MARS pricing model from GM. Review Source KB Kevin B. SERVICE MANAGER Automotive Used the software for: 2+ years ### "Honest opinion" October 18, 2022 3.0 Overall it is one of the better parts sourcing programs Pros Ease of use and being able to cross reference parts Cons Extremely slow integration with suppliers and catalog is not complete Review Source Similar Products Featured ## Related categories [Order Management](https://www.capterra.com/order-management-software/)[Auto Repair](https://www.capterra.com/auto-repair-software/)