# Trackunit Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Trackunit the right GPS Tracking solution for you? Explore 26 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/231807/Trackunit/reviews --- Trackunit 4.3 (26) [View alternatives](https://www.capterra.com/p/231807/Trackunit/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 24th, 2025 # Reviews of Trackunit Ease of use 4.2 Customer Service 4.2 ## Pros and Cons in Reviews OT Orvar T managerBusiness Supplies and Equipment, 2 - 10 employeesUsed the software for: More than 2 years. “easy to use grate softwhere good add on the new kin trackers for tracking and manage the smaller machines“ December 16, 2021 ## Showing most helpful reviews Showing 1-25 of 26 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KS Kevin S. Director of service Construction Used the software for: 2+ years ### "The people make the product great" September 3, 2021 5.0 Working with Trackunit for over 3 years, it’s a great product but the people are what make this product shine Pros The alerts and reports is what we built our service department around. The CAN data is worth the cost of the product , our machine run better and longer thanks to this awesome product Cons I need more REPORTS!!! The reports are fantastic but I would like to get my CAN data in a report and just a few other ones as well Alternatives considered [Geotab](https://www.capterra.com/p/18289/MyGeotab/) Reason for choosing Trackunit Price point and the customer service I received during the testing period Review Source RP Richard P. operational manager Machinery Used the software for: 2+ years ### "classic manager" December 16, 2021 5.0 Pros the classic manger was easy to overview the fleet and see changes or movements Cons the new features are giving more options, but i still need the complete overview with movement or active icoons and thats only with classic manager Reason for choosing Trackunit Price and good reviews fromn other rental companies Review Source DS David S. Bulder Construction Used the software for: 2+ years ### "Expensive waste of time " February 23, 2022 1.0 Absolutely useless do not use this company. The tracker hasn't worked properly since it was fitted. If the machine had not been used for more than two days it flattened the battery, after months of trying customer services they said to change a setting in the app, that didn't help. The tracker had been fitted so badly every time it rains water gets into the connections and shorts out a resister that has been taped up with insolation tape terrible unprofessional job. I spent months trying to ring up to cancel the contract. No one ever answer the phone. You can press 1 for someone to ring you back THEY DON'T. The only way to speak to someone is if you press the number to buy a new contract. After all that I managed to cancel the contact on the 28th of the month and they decided to charge for the whole of the next month. And if I didn't pay they were going to send a debt collection agency. Total waste of time and money I wish I had never let them near my machine. Pros There isn't any pros to this company or this system Cons Badly fitted Flattens the battery No one answers the phone or rings back Review Source KV Krista V. Logistics Specialist Construction Used the software for: 2+ years ### "Allround machine monitor " November 23, 2021 4.0 We started with trackunit to invoice overtime to customers but 6 years later it became more of a service tool to help out customers. See basic errors, see usage, database for working hours, location. We merged the Trackunit data in our own platform as well to give our customers the best customer experience. Pros Trackunit has a perfect tool to monitor our machines all around the world. It saves our drivers and mechanics a lot of time to find machines on a jobsite and we have more insights because of the reports from the system. Cons There is so much data available that we can do a lot more with it but development costs a lot of time and extra money. We are not using the system optimal yet. Reason for choosing Trackunit We have them both but majority is trackunit, because it just works fine. Review Source BB BEN B. VP Business Supplies and Equipment Used the software for: 6-12 months ### "The Absolute Best in Off Highway Telematics" July 14, 2021 5.0 Pros Trackunit provides the best data, reporting, and visibility of any provider out there. The real benefit though is that they are still looking forward, we are just scratching the surface of what telematics can do for us and are excited about what the future will bring. Cons The been a few hiccups in getting transitioned from the the classic manager app to the new manager app but nothing major. Alternatives considered [Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)[GoldStar](https://www.capterra.com/p/168117/GoldStar/)[Zonar](https://www.capterra.com/p/126605/Ground-Traffic-Control/)[Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/) Reason for choosing Trackunit Trackunit is the best all around solution for off highway use and they're the only company that is aggressively pushing forward to come up with new and better solutions. Review Source KA Kaj A. Office ass. Machinery Used the software for: 2+ years ### "Scantruck" November 15, 2021 2.0 The support center is very help full. Pros That we can use it fore ours Fitter, Service, Technical and Rental departments. Cons Need 1 page that shows all the data on the licens. All the acounts can be open togetter Reason for choosing Trackunit We have be working togetter from the start. Review Source AH Anders H. Technical Manager Machinery Used the software for: 2+ years ### "Lot of features, High quality product " May 11, 2022 5.0 Pros Easy to use and easy to create reports. Good quality. Very rare that it is any malfunctions Cons Two different UI´s on the same plattform. Many old Trackunit user like classic UI better Review Source OT Orvar T. manager Business Supplies and Equipment Used the software for: 2+ years ### "top of the line " December 16, 2021 5.0 Trackunit has been a greate help in our rental buisness for tracking and managing our fleet Pros easy to use grate softwhere good add on the new kin trackers for tracking and manage the smaller machines Cons haven't found anything that i don't like Review Source MT Mark T. Project Manager Machinery Used the software for: 2+ years ### "Power Products" November 11, 2021 4.0 Very good , a forward thinking company with good customer service and tech support. Pros The dash board is easy and clear to navigate. the go app is good for my external engineers but need a bit more developing. Cons Lack of asset specific reporting which would need to include environmental impact. Service module to allow the creation of digital work sheet with spares reconciliation. Review Source AS Andrew S. Operations Director Construction Used the software for: 1-2 years ### "Andrew Shillam CP Hire (GB) Ltd" November 25, 2021 5.0 Trackunit are great to work with, we have a strong relationship with our account Manager \[SENSITIVE CONTENT\] who is always available to us on the end of the phone. Pros We are able to monitor usage and location of all fleet items fitted with Trackunit. We are also able to restrict access to only set users through the keypad feature. Cons There are no features that i dislike on the platform. Review Source jP james P. service & Breakdown Co-ordinator Transportation/Trucking/Railroad Used the software for: 1-2 years ### "not sure what you mean ?" November 10, 2021 5.0 service schedules are the best for our fleet and tom Raes is a very good trainer and understands the customers needs. Pros the service schedules can be set up and can get a warning prior. Cons deploying a technician from Trackunit having to fill out a form when I have sent all the details in the 1st place to technical support Reason for choosing Trackunit I didn't choose management did Review Source AB Adam B. Service Manager Construction Used the software for: 2+ years ### "Innovative Company" November 11, 2021 4.0 My overall Experience has been Good. Pros I found have Both manger and apps are easy to use Cons When printing a service list the highlighted assets on manger do not print out i have to highlight them my self in excel. Review Source SG Stefan G. Garage manager Automotive Used the software for: 2+ years ### "Good product." November 22, 2021 4.0 Never want go back to the time before Trackunit. Pros Knowledge of machine status, place, batterypower, usage. Cons Easy to use. Give us many answers on machineproblem. Review Source GÁ Gustavo Á. GPS Solution Manager Construction Used the software for: 2+ years ### "Control the fleet" September 20, 2021 5.0 Pros International coverage CAN BUS funtions Easy to install Cons Page not easy to user Data between classic an iris version sometimes not the same Reason for choosing Trackunit We did an study in Europe and find TU to be the best solution Review Source KF Kevin F. Vermietung Construction Used the software for: 2+ years ### "Bewertung für Trackunit" December 14, 2021 4.0 \- Sehr gut und zufrieden Pros \- Berichte und Alarme sehr nützlich und einfach zu bedienen - Direkten Kundenkontakt für Support - Navi funktioniert sehr gut und wird daher sehr oft verwendet - Es gibt immer mehr CAN Daten Cons \- Bei Ticketsystem können nicht immer alle Probleme gelöst werden, erst nach direkten Kontakt - Modul benötigt Batterie, daher führt es oft dazu, dass viele Maschinen eine leere Batterie haben Reason for choosing Trackunit \- Wird vom Hersteller schon Original montiert Review Source LC Len C. Area manager Power Construction Used the software for: 2+ years ### "Follow this!" November 23, 2021 5.0 Excellent, they listen and respond. Pros The layout is simple to follow and the information provided is excellent. The App is very easy to use and its a great tool to know where your assets are at all times. Cons Was very basic at the start but has been developed over the last couple of years Reason for choosing Trackunit Seemed a reasonable price for the unit was able to do Review Source MI Mohib I. Plant & Fleet Admin Facilities Services Used the software for: 2+ years ### "Trackunit review" November 23, 2021 5.0 Pros \- Very easy to navigate and user friendly - lots of scope for future development and integration with other software such as with SAP and Syrinx - Reporting functions easy to use - Cons \- The overall design of the software could do with an update Review Source JM Jochen M. Dipl.-Betriebswirt Construction Used the software for: 2+ years ### "GPS-Ortung" November 1, 2021 4.0 Diebstahlsicherung unserer Geräte Pros 2 gestohlene Geräte haben wir wiedergefunden. Cons Die neue Anzeige auf der Landkarte sagt mir nicht zu, ich benutze Classic Alternatives considered [C-Track](https://www.capterra.com/p/79328/C-Track/) Reason for choosing Trackunit Gute Verhandlung und Lieferantentreue Review Source JP Johan P. Koordinator Construction Used the software for: 2+ years ### "Renta Swe" November 15, 2021 4.0 Pros automised reports regarding weekend usage of fleet Gps tracking Geofencing Cons Machine Specific service reports Manage Key ID, machinepools reports Review Source CB Christian B. Mechanic Construction Used the software for: 2+ years ### "0" June 7, 2022 4.0 Pros I use it to keep track of where machines are, and to schedule servicework Cons i do not have any problems with the software as long as you keep the old service software going Review Source JH Josefine H. Aministratör Machinery Used the software for: 2+ years ### "Administraör" November 23, 2021 3.0 Pros Easy to use it. I can fint the machine. Cons I dont know. I dont lite when the battery is low. I thought the batteri will hold for a longer time. Review Source BB Bernd B. Vertriebsleitung Baumaschinen Wholesale Used the software for: 2+ years ### "Maschinenüberwachung" September 14, 2021 4.0 Pros Standortsuche und Betriebsstunden die Benutzt wurden Cons Nicht Kompatiebel mit Hersteller ab Werk Reason for choosing Trackunit Weil bei einigen Hersteller dies nicht ab Werk erhältlich ist Review Source SS Sven S. Kaufmann Construction Used the software for: 2+ years ### "Trackunit Bewertung" September 14, 2021 4.0 Die Nutzung von Maschinen und Geräten am Wochenende kann schnell kontrolliert und berechnet werde. Pros Kontrolle der Nutzungsdauer von unseren Kunden Cons Es gibt keine großen Vor- oder Nachteile. Review Source OH Oliver H. Apps Admin Machinery Used the software for: 6-12 months ### "Trackunit" July 13, 2021 5.0 Great customer support across the board Pros I like the mapping functions, particularly in relation to seeing other nearby units in addition to the unit of primary interest. I like the CAN telematics for pre-diagnosis on equipment. Cons I am eagerly awaiting for completely customizable reports. I have very specific interests and would like a way to create highly specific reports and alarms. Reason for choosing Trackunit Great technology, platform, and reliable, expert customer support Review Source NS Nadine S. Fleet Administrator Construction Used the software for: 2+ years ### "Rundum zufrieden " November 24, 2021 5.0 Pros Das Produkt ist benutzerfreundlich und gut zu händeln. Cons Die Weltkugel ist weg um einfach und schnell die Sprache zu ändern Review Source Similar Products Featured ## Related categories [Fleet Management](https://www.capterra.com/fleet-management-software/)[GPS Tracking](https://www.capterra.com/gps-tracking-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.