--- title: "Aladdin Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Aladdin Software - reviews, pricing plans, popular comparisons to other OEE products and more." source_url: "https://www.capterra.com/p/231824/Aladdin/" page_type: "product" language: "en" --- # Aladdin Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Aladdin ## What is Aladdin? Aladdin, is an industry-leading, cloud-based Asset Lifecycle Management Solution, powered by Microsoft Azure. Supported by our in-field local team of Asset and FM experts, Aladdin helps you enforce compliance to best-practices that automate several labor-intensive, time-consuming and error-prone processes through Web and Mobile Apps that connect the office to the field. Aladdin, fuels iNTELLIGENT business decisions to optimize business operations and boost your profits. ## What is Aladdin used for? [CMMS](https://www.capterra.com/cmms-software/)[Fleet Maintenance](https://www.capterra.com/fleet-maintenance-software/)[Vendor Management](https://www.capterra.com/vendor-management-software/) Top alternative Featured Overall rating Based on 18 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $45 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Aladdin?[Manage this product listing](https://www.g2.com/products/aladdin/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Aladdin 4.3 (18) VS. [4.8 (1,068)](https://www.capterra.com/p/179296/GetMaintainx/reviews/) Starting Price $45 Per User, Per Month Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (18) Ease Of Use 4.8 (757) Value For Money 4.1 (16) Value For Money 4.7 (708) Customer Service 4.3 (18) Customer Service 4.8 (742) ## Aladdin alternatives [Limble](https://www.capterra.com/p/162600/Limble-CMMS/) [4.8 (757)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/162600/Limble-CMMS/) [FMX](https://www.capterra.com/p/130563/FMX/) [4.7 (426)](https://www.capterra.com/p/130563/FMX/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/130563/FMX/) [UpKeep](https://www.capterra.com/p/145635/UpKeep/) [4.6 (1,331)](https://www.capterra.com/p/145635/UpKeep/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/145635/UpKeep/) [eMaint CMMS](https://www.capterra.com/p/100468/eMaint-CMMS/) [4.5 (429)](https://www.capterra.com/p/100468/eMaint-CMMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/100468/eMaint-CMMS/) [View all alternatives](https://www.capterra.com/p/231824/Aladdin/alternatives/) ## FAQs about Aladdin Overview ### Which roles and teams benefit most from Aladdin? Aladdin is most used by laboratory teams, biomedical engineers, and technical operations leaders who manage equipment, maintenance, and compliance workflows. Lab managers and technologists rely on it to track assets and service needs, while finance, administrative, and service managers use it to improve oversight, budgeting, and cross-functional coordination. Answer based on 18 reviews Overview ### What company size and specific industries is Aladdin built for? Aladdin is designed for organizations of any size that have maintenance or facilities teams managing company assets. It is suited to industries such as construction, real estate, education, health care, hospitality, and facilities management, where tracking upkeep and asset maintenance is part of daily operations. Features and Usability ### What are the key features of Aladdin? Aladdin offers fixed asset management, asset tracking, and asset lifecycle management, plus inventory control, maintenance scheduling, and work order management. It also includes compliance management, audit trail, access controls/permissions, reporting/analytics, and third-party integrations for handling assets, service tasks, and related records. Pricing ### How much does it cost and what fees or limitations are included? Aladdin starts at $45 per user/month for the Professional plan, plus a $250 implementation fee. The Business plan is $67 per user/month with a $500 implementation fee, and Enterprise is $90 per user/month with a $1000 implementation fee. A free trial is available. Getting Started and Support ### What training and onboarding options does Aladdin offer? Aladdin provides in person training, live online sessions, webinars, and documentation to help teams get started. In person and live online formats support guided instruction, webinars cover scheduled group learning, and documentation offers written reference material for self-paced review and setup. Getting Started and Support ### What customer support options does Aladdin offer? Aladdin offers email/help desk, FAQ/forum, phone support, 24/7 live rep, and chat. These channels give users multiple ways to contact support, but no reviewer feedback is available here to describe response times, helpfulness, or common frustrations with the support experience. ## Features AI summary Based on 1,665 OEE reviews Capterra data shows that buyers of CMMS rank the following features as their top priorities: - **Task Scheduling** (**43%** of reviewers rated this feature as critical) - **Preventive Maintenance** (**58%**) - **Maintenance Scheduling** (**50%**) Aladdin supports all three features that reviewers rate most highly: **Task Scheduling**, **Preventive Maintenance**, and **Maintenance Scheduling**. Combined, these capabilities help businesses plan recurring work, stay ahead of equipment issues, and keep maintenance activity organized, allowing teams to reduce downtime and manage assets more efficiently. Predictive Maintenance 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms Work Order Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Creating, assign, and track jobs and/or tasks for work orders Asset Tracking 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Scheduling 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Service History 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track work performed and resources used for past customers, sites, or assets Technician Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Oversee technicians and track their assigned work orders Aladdin 145 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Asset Accounting: Manage adding fixed assets to proposed budgets - Asset Categorization: Organize assets into folders and subfolders or tag assets based on a custom file hierarchy - Asset Library: Storage, organization, sharing with tagging/metadata - Asset Lifecycle Management: Manage assets throughout their lifecycle to optimize profit - Asset Sharing: Share access to files and assets with individuals - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Budgeting/Forecasting: Create budgets based on historical data and future projections - Buy Side (Suppliers): An agreement between a business and an external supplier for the delivery of a set of products or services - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calibration Management: Schedule the calibration of instrumentation and maintenance requirements - Change Management: Track and monitor efficient handling of all changes/transitions - Check-in/Check-out: Track the status of assets and whether they're checked in or out - CMS Integration: Integration with content management software - Commercial Properties: Designed to serve commercial properties - Completion Tracking: Track the current status and completion of activities, tasks, goals or deliverables via progress indicators - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Configurable Workflow: Configure existing workflows to meet your organization's needs - Configuration Management: Identify component attributes like servers, hardware, software, and manage relationships across all services - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Contract/License Management: Track, store, and access client contracts or licenses - Contractor Database: Easily track all contractor information in one centralised location - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - Depreciation Management: Track and manage the decline in value of assets and plan for improvements - Disposal Management: Plan when and how to dispose of outdated or decommissioned assets - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Signature: Digitally sign online documents - Email Management: Manage, store and organize emails within the system or via third-party apps - Energy Management: Track energy consumption and/or manage energy-saving measures. - Equipment Maintenance: Manage procedures that ensure organizational equipment remains in working condition - Equipment Management: Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed - Equipment Tracking: Track the location of specific equipment at all times - Facility Management: Manage the maintenance of building facilities - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - File Storage: Store and access documents, forms, and photos in one centralized place - Fixed Asset Management: Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history - For Mechanical Equipment: Specifically for mechanical devices such as vehicles, factory equipment, and tools that include ductwork - For Schools: Designed to be used by kindergarten, primary, middle, and senior secondary schools. - Fuel Tracking: Monitor and track fuel consumption and costs - Government Contracts: Contracts specific to government agencies or organizations who deal with government agencies - Historical Reporting: Information, data and reports that are being tracked over time - Housekeeping Management: Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff - Incident Management: Manage and track all disruptions and incidents - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - IT Asset Management: Managing inventories and tracking changes to hardware and software configurations - IT Asset Tracking: Monitor the movement of one or more IT assets throughout the organization - Job Management: Manage and track all job information and associated tasks - Job Scheduling: Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments - Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects - Key & Lock Management: Establish procedures for monitoring locations of keys - Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Location: Manage and support multiple locations - Multi-Property: More than one location - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Online Time Clock: Track/log the amount of time employees worked per job using a timer - Parts Management: Track parts inventory levels and manage re-stocking - Payment Collection in the Field: Swipe a credit card or manually process payments while with the customer in the field - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Predictive Maintenance: Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms - Preventive Maintenance: Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements - Prioritization: Arrange tasks based on the level of priority or urgency - Problem Management: Identify and solve underlying cause of incident(s), and prevent future incidents from occurring - Procurement Management: Organize and manage all processes/procedures involved in purchasing goods and/or services - Purchase Order Management: Create, send, and track purchase orders and their statuses - Qualification Tracking: Track certifications, qualifications, and licenses for employees, contractors, etc. - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Recurring Appointments: Schedule repeating appointments based on a duration of time - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Repair Tracking: Allows service businesses to track ongoing repairs - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Requisition Management: Review, approve and cancel requests for goods/services to be purchased - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Residential Properties: For residential properties - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Routing: Plan daily routes to optimize employee scheduling and provide directions - Safety Management: Identify and assess hazards to ensure the well-being of employees, assets, and the environment - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Sell Side (Customers): An agreement between a buyer and a seller for the sale and delivery of goods or services - Service History: Track work performed and resources used for past customers, sites, or assets - Service Level Agreement (SLA) Management: Set and monitor service level agreements to ensure timely response and resolution - Sourcing Management: Negotiate best prices and choose the right vendor for various purchases - Space Management: Manage occupancy and space utilization in facilities and buildings - Status Tracking: Track the status over time for a request, process, asset, or transaction - Subcontractor Management: Track information, qualifications, and contact details of subcontractors - Supplier Management: Manage all supplier data and operations - Support Ticket Management: Allow customers/users to submit support queries and service requests - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Team Collaboration: Allow multiple team members to edit and work on the same document - Technician Management: Oversee technicians and track their assigned work orders - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Tire Management: Allows fleets and service businesses to track the condition of tires on their vehicles - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Vehicle Information: Allows fleets and service businesses to track information about their vehicles. - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Vendor Master Data Management: Create and maintain quality vendor data through data validation, maintenance, and audit trails to ensure proper compliance and sourcing - Vendor Payment: Process payment to vendor(s) for goods/services received - Version Control: Track revisions and updates made to files and navigate between different versions - Visitor Management: Allow organizations to streamline the check-in process for visitors. - Warranty Tracking: Track the duration and expiration of warranty as well as any obligations under that warranty - Work Order Creation: Create a new work order - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.1 (18) 4.1 Based on 18 reviews ## Pricing Value for money 4.1 (16) Free Trial [View pricing plan details](https://www.capterra.com/p/231824/Aladdin/pricing/) Free $0.00 It includes: - CMMS Professional $45.00 Per User,Per Month It includes: - Asset Register & Importing - Dashboard - Exportable Reports - Inhouse Personnel - Inventory Management - Online Group Training & Webinars - Software Updates & Technical Support - Training Videos - Web Hosting Service - Workflows & Procedures Business $67.00 Per User,Per Month It includes: - Asset Management With QR Code Tagging - Asset Meter Reading - Asset Register & Importing - Client Contracts Budgets & Slas - Dashboard - Exportable Reports - Inhouse Personnel - Inhouse Personnel Slas - Inventory Management - Key Performance Indicator (KPI) Builder - Maintenance Scheduler - Online Group Training & Webinars - PPM Checklist Import - Quotation & Invoicing - Software Updates & Technical Support - Training Videos - Web Hosting Service - Workflows & Procedures Enterprise $90.00 Per User,Per Month It includes: - Asset Management With QR Code Tagging - Asset Meter Reading - Asset Register & Importing - Client Contracts Budgets & Slas - Client Contracts Management - Dashboard - Exportable Reports - Inhouse Personnel - Inhouse Personnel Slas - Inventory Management - Key Performance Indicator (KPI) Builder - Maintenance Scheduler - Online Group Training & Webinars - PPM Checklist Import - Quotation & Invoicing - Software Updates & Technical Support - Subcontracts Budgets & Slas - Training Videos - Web Hosting Service - Workflows & Procedures Value for money 4.1 (16) 4.1 Based on 16 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (18) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (18) 4.3 Based on 18 reviews ## User reviews Overall rating 4.3 Based on 18 reviews Filter by rating 5(7) 4(9) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent AK abhilash K. biomedical engineer Hospital & Health Care ### "good cmms" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 March 4, 2022 meets the requirements but needs more improvement for to use as a CMMS Pros support from the technical team and simplicity to use Cons bugs and errors which are happening after new deployment Reasons for choosing Aladdin best price which it meets the requirements for the CMMS Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor March 8, 2022 Dear Abhilash, Thank you for taking the time to review us. We appreciate your feedback. We are pleased to know that you're happy with our software. Can you please send us more details regarding the features you're looking for and we would be happy to look into it. Kind regards Aladdin SGE Team SS Syed S. Lab Manager Medical Devices ### "Alladin" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 April 21, 2021 Pros The app allows you to log the service request through image, video and voice note. Cons The completion of the service request doesn't show on the app. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor April 25, 2021 Dear Syed, Thank you for taking the time to review us. We have noted your feedback of notifications on completed tasks and have informed our development team to look into it. Please feel free to share any feedback that you may have. Kind regards Aladdin SGE Team EA ESEOHE A. LABORATORY TECHNOLOGIST Hospital & Health Care ### "ALADDIN REVIEW" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 March 17, 2021 GREAT Pros THE ALADDIN SOFTWARE IS EASY TO USE FOR MY FACILITY Cons THE ALADDIN SOFTWARE NEEDS MORE IMPUTED FEATURES Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor March 18, 2021 Dear Eseohe, Thank you for taking the time to review us. We appreciate your feedback. We are pleased to know that you're happy with our software. Can you please send us more details regarding the features you're looking for and we would be happy to look into it. Kind regards Aladdin SGE Team MW Muhammad Waseem T. Laboratory supervisor Hospital & Health Care ### "Aladin Requester Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 16, 2021 Till now its fine few suggestion like to add as per my experience whenever there is auto upgrade of mobile phone the application need to reinstall again .similarly there is not option to monitor instruments PPM records and POP up messages for any planned maintenance due. Pros It is very good software for the clinical point of view we can keep record of all the instruments in the lab with traceability. Cons instruments service request can be generated with few steps can follow up and to get a final report through email are good features. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor March 18, 2021 Dear Waseem, Thank you for taking the time to review us. We appreciate your feedback. We are pleased to know that you're happy with our software. We have also noted your feedback on auto-upgrades and pop-up messages for PPM activities. Can you please send us more details on this via email? Alternatively, you can also get in touch with our support team regarding the same. Look forward to hear from you. Kind regards Aladdin SGE Team MS Muhammad S. Laboratory Technologist Hospital & Health Care ### "Good to use" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 March 7, 2021 Pros Assign, when there is error on analyzer. Cons I am using to assign a complaint of analyzer if any problem on it, for smooth workflow and taging. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor March 14, 2021 Dear Saeed, Thank you for taking the time to review us. We appreciate your feedback. Please feel free to share with us if you have any queries. Kind regards Aladdin SGE Team SM Syed M. Laboratory technologist Hospital & Health Care ### "Everyday user" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 March 7, 2021 Pros The user friendly interface and no hidden features. Cons Notifications are not very clear. It should eleborate what actions are taken upon my request. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor March 14, 2021 Dear Syed, Thank you for taking the time to review us. We appreciate your feedback. We have noted on your feedback about the notifications feature and will include these in our quarterly software updates. Kind regards Aladdin SGE Team AD Arslan D. Lab technologist Hospital & Health Care ### "Great" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 March 7, 2021 Very good Pros User friendly software easy to use and have every required function Cons Nothing. Everything is going really well Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor March 14, 2021 Dear Arslan, Thank you for taking the time to review us. We appreciate your feedback. We are happy to know that you're highly satisfied with our software and hope to provide you with even better service in the future. Kind regards Aladdin SGE Team FK Faheem K. Senior Manager Value Chain Excellence Food & Beverages ### "CMMS for Small to Medium Manufacturing Companies with Good Value for Money" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 6, 2021 Overall very satisfied with our experience with Aladdin from selection, customization, configuration and ongoing use for four years. The implementation and deployment of the system is successful delivering significant improvement in the maintenance management. Pros Software is very easy to use and is built with screen similar to webpages. Elements on pages are hyperlinked to other functions /modules and moving between different modules is very easy and simple. The workflows are simple and customizable. The interfaces / pages are simple and only show the information that is required to do the work thus not overwhelming the user. The team is very capable and is able to customize the solution as per the requirements form us. I have worked with multiple implementations of different software within supply chain, I found Aladdin team as one of the best that I have worked with. Their ability to understand the requirement and implement is commendable. One such example is the scheduling module, which easily stands out vs any other software that were evaluated. The module shows the information related to the availability of resources based on their work schedule and already assigned work. It has drag and drop interface to schedule the workorder, there is color coding to show overbooking and out of normal working time assignment to resources. The ease of access of records is also a feature I would like to highlight. From within assets module one can see the history of the work that has been done in the past, each record is a hyperlink which can take to the details of the work order. These are examples, there is much more to the software which is not possible to cover in this short review. Cons The preventive maintenance module can be improved further. Although it fulfils the basic requirements however the workflow can be improved further. The system is cloud based and loading of the system is sometimes slower than what you would expect. Switched from [MAPCON](https://www.capterra.com/p/33168/MAPCON/) Previous system wsa not easy to use with lower skill base team was not able to use it despite multiple efforts. Reasons for choosing Aladdin Value for Money, ability to customise, local support in UAE. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 10, 2021 Dear Faheem, Thank you for taking the time to review us. We highly appreciate your well detailed feedback. We are delighted to know how pleased you are with Aladdin and our support team. At Aladdin, we believe in providing the best service to our customers. We have also noted your feedback on the preventive maintenance module and the loading down. We will include these in our quarterly software updates. Kind regards Aladdin SGE Team HM Hudayfa M. Administrative Officer Education Management ### "My Review" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 February 18, 2021 Pros \-Easy to Use -Many Options -Good reporting tools Cons \-Few missing features, like bulk adding of pictures -Slow -Need to report new features or changes on the system clearly Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor February 23, 2021 Dear Hudayfa, Thank you for taking the time to review us. We appreciate your feedback. We are sorry to hear that you were not aware of our new features and upgrades. We conduct customer networking events twice a month, during which, the upgrades and features are discussed in detail. We'll make sure you're invited for our March sessions. We have also noted on your other issues and will include them for our future upgrades. At Aladdin, we are constantly working to improve our customer experience. So, please feel free to share any other feedback you may have. Kind regards Aladdin SGE Team GL Gaetan L. Coporate Director Technical Services Human Resources ### "Aladdin Software is a great product." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 8, 2021 By using Aladdin Software! I fix most of my issue that i have in my operation: Asset of our properties. Control work load of my employees and preventive maintenance schedule more.... Almost in one click i can get more information now. Pros Aladdin software is user friendly, It is the perfect product for my maintenance team. The asset management and preventive maintenance are very impressive, This what i was looking for.. Cons As per i have many properties, the negative side of it, is i can not get all data on one dashboard (I need to download on each site). During the process, it was difficule due to the time to down laod all informations and mistake on the template. Most probably, i will next time take all inclusive with data entry. Alternatives considered [DimoMaint](https://www.capterra.com/p/134729/DIMO-Maint/) [Fiix](https://www.capterra.com/p/74916/Fiix/) Reasons for choosing Aladdin Presentation of the product was attractive to me and the most important it was covering the needed of my organization. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor February 9, 2021 Dear Gaetan, Thank you for taking the time to review us. We highly appreciate it. We have noted on your feedback of wanting to see all your data on one dashboard. We are currently working on an upgrade of Aladdin where this will be solved. We will keep you updated. Kind regards Aladdin SGE Team [View all Reviews](https://www.capterra.com/p/231824/Aladdin/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.